i got something OTL scan done

while we are on the subject what kind of protection should i use ?

I will advise you after you run the ESET scan and post the log.

C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.G trojan
C:\Users\Englewood\Downloads\Facemoods.exe a variant of Win32/InstallCore.F application
C:\Users\Englewood\Downloads\mp3mymp3install.exe a variant of Win32/Adware.MarketScore.A application
C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan

Please run ESET again. It didn't remove the infections.

should i select remove i didn't

DJ Englewood wrote:

should i select remove i didn't

Yes, please.

10-4 i didn't because i didn't see that in your instructions

C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.G trojan cleaned by deleting - quarantined
C:\Users\Englewood\Downloads\Facemoods.exe a variant of Win32/InstallCore.F application cleaned by deleting - quarantined
C:\Users\Englewood\Downloads\mp3mymp3install.exe a variant of Win32/Adware.MarketScore.A application deleted - quarantined
C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan cleaned by deleting - quarantined

How's your computer working now?

fine

That's good. We can do some cleanup.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

• Click the CleanUp button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
**********************************************
To set a new Restore Point.

Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to Normal Mode.
Click the Start button , click Control Panel, click System and Maintenance, and then click System.
In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
This will give you a new, clean Restore Point.
****************************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
*********************************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

what about virus protection the computer had nortons but it expired

and why is setting a restore point important?

what about virus protection the computer had nortons but it expired

I recommend MicroSoft Security Essentials.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download
4-a) Microsoft Security Essentials for Windows XP
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

and why is setting a restore point important? .

Because malware is often hidden in System Restore. Everytime you do a System Restore you infect your computer again.