Three problems. I suspect they are related:
1. My hotmail account is blocked:
https://account.live.com/security/Aci.aspx/A1
This looks to me as a legitime message from HotMail
Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
Cellphone number send twice, but never received a text message from hotmail.
2. Any program or app I try to open results in the display of the following window:
OPEN WITH
Chose the program you want to use to open this file:
Tried the following:
Under Linux, ran Kapersky; nothing found
Under Windows XP, ran Checkdisk; unable or unknowledgeable to look for any results.
3. My AVG2011 disabled itself and my machine is thus unprotected. Because of 2 above, I am unable to open AVG2011, CCleaner, HijackThis, OTL or Malwarebytes Anti-Malware. I am able to download anything I want however.
Any help or insight would be much appreciated.
1. My hotmail account is blocked:
https://account.live.com/security/Aci.aspx/A1
This looks to me as a legitime message from HotMail
Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
Cellphone number send twice, but never received a text message from hotmail.
2. Any program or app I try to open results in the display of the following window:
OPEN WITH
Chose the program you want to use to open this file:
Tried the following:
Under Linux, ran Kapersky; nothing found
Under Windows XP, ran Checkdisk; unable or unknowledgeable to look for any results.
3. My AVG2011 disabled itself and my machine is thus unprotected. Because of 2 above, I am unable to open AVG2011, CCleaner, HijackThis, OTL or Malwarebytes Anti-Malware. I am able to download anything I want however.
Any help or insight would be much appreciated.