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malware problem

2 posters

descriptionmalware problem Emptymalware problem27th September 2011, 8:55 pm

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Please HELP.... I believe I have a virus. I am new to this site, so I don't even know if I am asking for help in the right place. I saw somewhere on this site to download OTL and follow the directions, but I can't seem to download it. It asks to "Run" or "Save". I click run, but nothing happens.

Is there a live chat with a geek policeman. I am very un computer savy.

descriptionmalware problem EmptyRe: malware problem27th September 2011, 9:21 pm

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Please download aswMBR from here

  • Save aswMBR.exe to your Desktop
  • Double click aswMBR.exe to run it
  • Click the Scan button to start the scan as illustrated below

malware problem AswMBR_Scan

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives

  • Once the scan finishes click Save log to save the log to your Desktop
    malware problem AswMBR_SaveLog

  • Copy and paste the contents of aswMBR.txt back here for review

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