Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Are you sure that you're doing this?
Make sure that the "Make Hosts Writable?" button in the upper right corner is enabled

Hi Dave,

Yes, I'm sure.

This is what I see...

It's a big box that's white and it has a left hand column.

The titles in the column are:

File Handling (to the right of that is a picture of a pencil)

"Make Read only?" and it shows an unlocked lock (because it's writeable)
"Make Writeable?" and it shows a locked lock (so I can't write)

Backup/Restore

Import Options

Restore MS Hosts Files

File Handling

Editing

Download

Tools

Help

I've tried it both ways (I've always done it with the lock unlocked). When it's locked I can't create a backup.

So, with the lock unlocked I'm able to click on the Backup/Restore button and create a backup. Then it confirms that did happen.

Then I go to Restore MS Hosts File and it asks if I want to do this I click on OK and then the error appears.

I believe I'm doing it correctly, but if I'm not, please tell me what I'm doing wrong.

Thanks

Hi Dave,

I went to the link and clicked on the icon so it would make the changes automatically.

What should I do now?

Thanks

Superdave wrote:

Click on the FixIt icon and when the box comes up click Run and follow the directions.

Hi Dave,

I'm sorry, I didn't explain myself properly. I already did this when I click on the icon. I did run the fix it program.

Is there something else I need to do to check it...or do I need to run any reports for you?

Thanks

I did run the fix it program.

Is there something else I need to do to check it...or do I need to run any reports for you?

Sorry. I've never run this program before. Could you describe to me what happens after you let it run?

Hi Dave,

I'm sorry I hadn't been on sooner, I've been ill.

Anyway, I just clicked on the icon for it to run. It did run and that was it. That's why I was wondering if there was some way I should check it or something.

Thanks

Anyway, I just clicked on the icon for it to run. It did run and that was it. That's why I was wondering if there was some way I should check it or something.

That should have reset your hosts file. It's been so long. Do you have any more problems with your computer?

Hi Dave,

Just little things that weren't there before, so other than those, nothing else.

reginaac wrote:

Hi Dave,

Just little things that weren't there before, so other than those, nothing else.

That's good. Just do the cleanup I suggested earlier in this thread and you're good to go.

Hi Dave,

I want to thank you so much for all of your help. I really appreciate everything you've done.

Sincerely,
Gina

reginaac wrote:

Hi Dave,

I want to thank you so much for all of your help. I really appreciate everything you've done.

Sincerely,
Gina

You're welcome, Gina. I will lock this thread. If you need it re-opened, please send me a pm.