SAVE MY COMPUTER

now i have the combo-fix notepad, i can install the AVG 2011 back or leave it like that with no protect?

You can re-install it now.

Run ESET Online Scan
Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.

• Check (tick) this box: YES, I accept the Terms of Use.
  
• Click on the Start button next to it.
  
• When prompted to run ActiveX. click Yes.
  
• You will be asked to install an ActiveX. Click Install.
  
• Once installed, the scanner will be initialized.
  
• After the scanner is initialized, click Start.
  
• Check (tick) Remove found threats box.
  
• Check (tick) Scan unwanted applications.
  
• Click on Scan.
  
• It will start scanning. Please be patient.
  
• Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.
  

hello,Belahzur. i scan the ESET online scanner . it just said find 2 threat and remove , so what can i do next?
C:\Documents and Settings\HP_Administrator.SOPHIA\Application Data\Sun\Java\Deployment\cache\6.0\0\3023a1c0-38786b08 Java/TrojanDownloader.OpenStream.NCA trojan deleted - quarantined
C:\Documents and Settings\HP_Administrator.SOPHIA\Application Data\Sun\Java\Deployment\cache\6.0\0\3023a1c0-38786b08 Java/TrojanDownloader.OpenStream.NCA trojan deleted - quarantined


after the scan i try to restart the computer with regular mode, the computer not frozen like before , it working but very slow and something not right.thank you very much

Hello.

Hello.

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• When Hijack This opens, click "Open the Misc Tools section"
  
• Then select "Open Uninstall Manager"
  
• Click on "Save List..." (generates uninstall_list.txt)
  
• Click Save, copy and paste the results in your next post.
  

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.4
Agere Systems PCI Soft Modem
ATI Control Panel
ATI Display Driver
AVG 2011
AVG 2011
AVG 2011
Blackhawk Striker 2 from HP Media Center (remove only)
Blasterball 2 from HP Media Center (remove only)
Blasterball 2 Holidays from HP Media Center (remove only)
Blasterball 2 Remix from HP Media Center (remove only)
Bounce Symphony from HP Media Center (remove only)
Canon iP1600
Canon Utilities Easy-PhotoPrint
Corel Photo Album 6
Crystal Maze from HP Media Center (remove only)
Easy Internet Sign-up
Easy-WebPrint
Final Drive Nitro from HP Media Center (remove only)
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Help and Support Additions
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Boot Optimizer
HP Deskjet Printer Preload
HP Image Zone 4.8.6
HP Image Zone for Media Center PC
HP Image Zone Plus 4.8.6
HP Photosmart Cameras 4.5
HP PSC & OfficeJet 4.7
HP Software Update
HP Tunes
HPIZplus450
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0
Java(TM) 6 Update 17
Java(TM) 6 Update 18
KBD
Lexibox Deluxe from HP Media Center (remove only)
LiveUpdate 2.7 (Symantec Corporation)
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office Standard Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox 4.0.1 (x86 en-US)
MSN
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Overball from HP Media Center (remove only)
PC-Doctor for Windows
Phoenix Assault from HP Media Center (remove only)
Photosmart 320,370,7400,8100,8400 Series
Pinnacle Hollywood FX for Studio
Polar Bowler from HP Media Center (remove only)
Polar Golfer from HP Media Center (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
RealPlayer
Remove Microsoft Money 2005 installer
Remove Quicken New User Edition installer
Revo Uninstaller 1.92
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 8 (KB960714)
Security Update for Windows Internet Explorer 8 (KB961260)
Shooting Stars Pool from HP Media Center (remove only)
Slyder from HP Media Center (remove only)
Sonic Encoders
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Studio 9
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update Manager
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
Updates from HP
Veoh Video Compass
Veoh Web Player Beta
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8 Beta 2
WordPerfect Office X3 - Home Edition Software Bundle
WordPerfect Office X3 - Home Edition, Task Manager
WordPerfect(R) Office X3 - Home Edition
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

Hello.

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Adobe Reader 9.4.4
J2SE Runtime Environment 5.0
Java(TM) 6 Update 17
Java(TM) 6 Update 18

Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 26.
  
• Click the "Download JRE" button to the right.
  
• In the Window that opens, select your platform, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Then from your desktop double-click on jre-6u26-windows-i586.exe that you downloaded to install the newest version.
  

Then download and install Adobe Reader X

How is the machine running now?

Thank you very much. The machine is working good ,sometimes the screen just turns white .is that ok ?i just turn off the machine and turn it on again {i like to read comic books online, and the page is changing fast, is that the reason?}

Not sure, hard to tell.

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  
• Google Chrome is available here: Google Chrome
  
• SRWare Iron is available here: SRWare Iron
  

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Thank you very much for your assistant.