"C:\Program Files (x86)\Pinnacle\Studio 9\OEM\hhupd.exe";"

Gabethebabe wrote:

Hi there hemp22!

I am Gabethebabe and I will be helping you with this issue. Before we start some general remarks/rules:

• Whilst I´m helping you, please follow my instructions carefully and do not experiment on your own or accept help from other persons.
  
• Feel free to ask questions! Especially if my instructions are not clear. I´m here to help, not confuse you.
  
• I will try and respond quickly, but please understand I do have a real life (job, wife, 3 kids, kinky hobbies).
  
• Stick with me till the end. If your computer starts running better, doesn´t mean it is clean yet!
  

====================

What you are seeing with the hhupd.exe is almost certainly a false alarm. The file is located in a legit folder of a legit program.

We can run a few scans to see if you are clean.

====================

Please download OTL by OldTimer from here and save it to your desktop.

• Close all windows and double click OTL.exe.
  
• The Extra Registry setting should be Use Safelist
  
• Copy and paste the following text into the Custom Scans/Fixes box:
  

Code:

netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\system32\drivers\*.sys
%systemroot%\system32\drivers\*.dll
%systemroot%\system32\drivers\*.ini
%systemroot%\system32\drivers\*.exe
%SYSTEMDRIVE%\*.*
%PROGRAMFILES%\*.
/md5start
atapi.sys
explorer.exe
iastor.sys
userinit.exe
winlogon.exe
/md5stop

• Click the Run Scan button and allow it to run.
  
• It will produce two logs for you, OTL.txt and Extras.txt. Please post both logs in this thread.
  
• You may need multiple posts to get it all.
  

====================

Please download aswMBR by Alwil Software from here and save it to your desktop.

• Double click aswMBR.exe to run the tool
  
• Click the Scan button to start the scan
  
• Don´t panic if you see any **Rootkit** entries. The tool sometimes produces false alarms
  
• Once the scan finishes click Save log to save the log to your desktop
  
• Copy and paste the contents of this log (aswMBR.txt) into your next reply.