Remove MS Removal Tool [Removal Guide]

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WiredWX Christian Hobby Weather Tools :: GeekPolice tech support archive :: Device Security Protection

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Re: Remove MS Removal Tool [Removal Guide]11th April 2011, 7:19 pm

I can't get past step two. I started my computer is SAFE mode but it also asks me after that to choose one-
Windows Media console or
Windows recovery
I don't want to do anything that says recovery since to me that means erasing everything on my computer! What do I do in this case?

Also, when I try and download the program it will allow me to RUN it but nothing further. Even if I click it twice something comes up and says it's infected and I should run my spyware. I have Norton 360 and when I run it is states everything is great, but that MS removal tool is still there!

Re: Remove MS Removal Tool [Removal Guide]11th April 2011, 8:22 pm

Thank you so much! This worked perfectly!

Re: Remove MS Removal Tool [Removal Guide]11th April 2011, 11:06 pm

thank you so much!
i got the MS Removal Tool about half an hour ago, and it said i had viruses, my Norton has recently expired and I havent renewed, but because i just noticed this "service" now, i was skeptical. i went to google on my ipod, and typed in ms removal tool, and went to the first page, which was a yahoo answers page asking how to remove it, and i saw even in the google suggestions that it was a virus, and the best answer was one with a link to this page, i followed the on screen instructions, and within 5 minutes of installing the program the virus was gone!
thank you guys so much!!

Re: Remove MS Removal Tool [Removal Guide]12th April 2011, 12:10 am

You're welcome. We're glad to help!

Re: Remove MS Removal Tool [Removal Guide]12th April 2011, 7:59 pm

Just used MAM for ms removal tool malware & it worked like a charm, I've used it before (my kids know every privacy setting on Facebook but can't recognize bogus software to save their lives) so I was a convert quite some time ago; In the past, I would have done a restore to factory settings but MAM has saved me that aggravation twice now and the fact that its free is a bonus.

Re: Remove MS Removal Tool [Removal Guide]12th April 2011, 9:42 pm

Thank you, used this tonight and it cleared the MS removal tool quickly, so very relieved.

MS Removal: Proxy Uncheck and Starting in Safe Mode Does not work13th April 2011, 1:53 am

So I finally got into Safe Mode, but the proxy server box was still not checked, so there's nothing to uncheck as instructed. Is this important. I ran the mbam file that I got from the link you posted here and I received a message that it was 113 days out of date. When I clicked 'Update', I got an error message:
Program_Error_Updating (12007,0,winHttpSendRequest)
The program did run in quick scan and identified 7 infected objects realted to MS Removal, which I removed. I also rebooted as instructed. But when I started up again, MS Removal was still there.
Then I ran a full scan, with the same error message, and it found 1 more infected object, which I removed.
But MS Removal is still there.
I sent the error message to Malwarbytes for comment.
Any help from this site possible ?

Re: Remove MS Removal Tool [Removal Guide]13th April 2011, 3:11 am

I've just completed the quick and then the full scan but the MS Removal Tool is still in place playing havoc. Do I continue to run the scans again until I get the 'restart your computer' box? Or is this just not working for me?

Re: Remove MS Removal Tool [Removal Guide]13th April 2011, 6:31 am

Thank you so much!! That is a seriously annoying, nasty virus.

Note: One of the top hits in Google to get rid of this thing is Spyware Doctor. It doesn't work.

Also note: My current, non-updated version of Malwarebytes didn't work on this thing, but updating it to the newest version took care of it right away.

Also a clarifying question that may help others (since I wasn't completely sure myself): I downloaded, installed, and ran Malwarebytes in Safe Mode with Networking. To me, the instructions given didn't really make a point of that. I did not download and then try to run it in normal mode. I assume this was correct since it worked. Smile...

Re: Remove MS Removal Tool [Removal Guide]13th April 2011, 1:29 pm

Thank you for the absolutely perfect instructions. Within minutes the Windows 7 PC was up and running as normal. I have now purchased the registered "live" version. Brilliant Thank You!

Re: Remove MS Removal Tool [Removal Guide]13th April 2011, 8:18 pm

Just wanted to say a big THANKS for these excellent instructions, which worked perfectly for me, and saved me a lot of hassle! Now that nasty's gone, I can backup my important files and rebuild from scratch. Thank You!

Just one thing to add - it seems to be important to log in as the user you were logged in as when you contracted the virus to run Malwarebytes. I initially tried to run Malwarebytes as Administrator, but it didn't find anything. I had to log out and log in again as my "usual" user, and only then did it find and remove the "MS Removal Tool"

Incidentally, it didn't seem to touch the HOSTS file or my proxy settings - all normal there - and it was only one file than needed to be removed. Can't Believe It

But it seems to be gone.

Anyone know how this thing gets in? I haven't installed any new software for weeks.

Re: Remove MS Removal Tool [Removal Guide]14th April 2011, 1:18 pm

Worked a treat Smile...

Thank you so much!

Re: Remove MS Removal Tool [Removal Guide]14th April 2011, 5:04 pm

Thank you so much! I tried everything I knew to remove it...I even think of reformating my laptop. Gracias!

THANK YOU!14th April 2011, 6:50 pm

Hi, I just want to say thank you so much for recommending the Malware programme, I downloaded it in safe Mode as suggested and followed the steps... after restarting my computer it seems to be gone! AMAZING! Thanks its such a relief!

Re: Remove MS Removal Tool [Removal Guide]15th April 2011, 12:38 am

Jake78 wrote:

Hi, I'm having this exact problem but I can't connect to the internet in safe mode with networking! It connects to the network, but not the internet. It just says "limited connectivity." I have a wireless connection to a router..also this laptop runs on Windows Vista. This MS Removal Tool virus is so annoying

I'm having the same problem on a desktop Dell computer. HELP!!!
Ran Malwarebytes (from an earlier malware problem) and it didn't find it!!

Re: Remove MS Removal Tool [Removal Guide]15th April 2011, 10:05 am

Read and follow the steps in this topic.
Then, post a new topic containing those logs in this section.

Re: Remove MS Removal Tool [Removal Guide]15th April 2011, 12:28 pm

Million thanks pal!!! Smile...

Re: Remove MS Removal Tool [Removal Guide]16th April 2011, 10:28 am

I am in safe mode with networking but when I try to download the software a box comes up saying that my security settings don't allow this download Sad tearing

What do I do now?

*EDIT*

I downloaded the malware software from another comp onto my USB and installed it that way in safe mode, you have to be connected to the net for the malware to update otherwise it doesn't recognise the MS Removal Tool...

Thanks for all the help GeekPolice Big Grin

Last edited by jelly24 on 17th April 2011, 4:57 am; edited 1 time in total

Re: Remove MS Removal Tool [Removal Guide]16th April 2011, 11:34 pm

Thank you!!! this was way helpful then most of everything I read!!! Now my son can carry on with his school projects!

Re: Remove MS Removal Tool [Removal Guide]17th April 2011, 9:27 am

Great guide! But I followed all the directions and I ran regular mode after using safe mode and the MS Removal Tool still comes up after Malware removed a couple items, any ideas?

HELP PLEAZ!!!!!!!!!!17th April 2011, 2:12 pm

Can you pleaz help me im tryin to fix my nanas computer for her but i am going back to australia in a week and i want to fix it for her i have already scanned the computer with malwarebytes and it said that there was no problems found can you pleaz help

ps: the computer is running windows vista and has 2gb ram it is a 32 bit operating system and has a t3000 dual core prossesor
the model is a compaq laptop
hope this helps can u plea help me fix her computer

http://www.GeekPolice.net/t26522p45-remove-ms-removal-tool-removal-guide19th April 2011, 2:20 am

dkskull3 wrote:

Can you pleaz help me im tryin to fix my nanas computer for her but i am going back to australia in a week and i want to fix it for her i have already scanned the computer with malwarebytes and it said that there was no problems found can you pleaz help

ps: the computer is running windows vista and has 2gb ram it is a 32 bit operating system and has a t3000 dual core prossesor
the model is a compaq laptop
hope this helps can u plea help me fix her computer

What symptoms is it showing? Can you provide more details on what is wrong with the computer?

Re: Remove MS Removal Tool [Removal Guide]19th April 2011, 12:02 pm

Just used the fix on my wife's computer and it seems to have worked. Thanks so much!

Re: Remove MS Removal Tool [Removal Guide]21st April 2011, 2:48 am

I can't run explorer in safe mode to get rid of this virus

Re: Remove MS Removal Tool [Removal Guide]22nd April 2011, 3:06 am

Welcome to GeekPolice! Smile...

Please read here and post here to begin the removal process.

Re: Remove MS Removal Tool [Removal Guide]23rd April 2011, 10:44 am

I would just like to thank everyone at GeekPolice for posting this fix, you all saved me a major headache and probably hours of my time.

MS Removal Tool23rd April 2011, 5:31 pm

Excellent instructions! They helped me remove this rogue and gain full system access about 15 minutes. Just an additional note to anyone else with the same problem. I ran Malwarebytes a second time after rebooting but this time as a Full System Scan. The second scan found a copy of the rogue hiding in my System Restore folder.

Now its completely gone.

Re: Remove MS Removal Tool [Removal Guide]26th April 2011, 2:35 am

Hi, my PC recently became infected with MS Removal Tool. I have tried Malwarebytes Anti Malware but because I cannot connect to the internet (even when in Safe Mode with Networking - I am unsure why, my USB device just does not connect) so the anti malware software cannot update. I then run the check and it comes up clear.

Are there any tricks to being able to connect to the internet (i have changed the internet proxy settings in explorer and firefox) - do I need to change network settings at all?

Im quite technologically challenged so any basic step by step advice would be so helpful.

Thanks

Thank you!26th April 2011, 11:12 pm

I cannot thank you enough for your instructions on how to rid my computer of MS Removal Tool! They were absolutely spot-on! I will be saving you in my favourites now! Thank you.

I can't get the MS Removal Tool off my system... HELP PLEASE!27th April 2011, 6:12 am

I have followed the instructions to a "T," and I still have the MS Removal Tool virus on my computer. I can't download the "Malware Removal" from the site, because the virus will not allow any programs to work. Can some one please help me out!!!?

MS Removal Tool28th April 2011, 3:09 am

Malwarebytes AntiMalware was highly recommended to remove this virus. I scanned my computer in safe mode 3 times with MAM but did not get rid of the problem. Then I scanned with Super AntiSpyware in safe mode and the problem was solved.

Thanks29th April 2011, 5:31 am

Thank you so much for fixing this!!!! I am so relieved, since this was frustrating me for hours. If I find the guy who made this trojan...

Re: Remove MS Removal Tool [Removal Guide]29th April 2011, 5:14 pm

I have done everything this guide has told me to do, and ms removal tool is still on my machine. I skimmed through the replies hoping to find out that I did something wrong, but apparently you want me to download more programs when your first one didn't even work. You aren't even replying to people who ask for help, yet can find time to say "Your welcome" to people who do get it to work. Color me skeptical on this, but it seems like you aren't very helpful at all.

Re: Remove MS Removal Tool [Removal Guide]30th April 2011, 3:23 am

Thwacky, we have already left a link in the topic for those who have problems removing this and we'll assist you for free.

http://www.GeekPolice.net/virus-spyware-malware-removal-f11/

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Re: Remove MS Removal Tool [Removal Guide]8th May 2011, 3:13 am

hey everyone i'm using my laptop just got infected with this virus and in less than 20min the info I got on this site helped me to remove it....thanks a lot

Re: Remove MS Removal Tool [Removal Guide]14th May 2011, 4:47 am

Thanks, GeekPolice! I somehow got this infection and have been working for days to resolve it. I did have to run Malware Anti twice, but it finally cleared up this mess. Thanks again for being there!

thank you21st May 2011, 3:21 am

you people are a credit to yourselves , worked a treat!!!!!!!!!!!!!!!!!

Re: Remove MS Removal Tool [Removal Guide]23rd May 2011, 10:57 pm

Any ideas where this comes from? At least once a month I need to remove this (or the Antivirus 2010 virus) from a client's computer. The owner of the store spends all day looking at porn, but doesn't know enough to keep himself from getting infected. I have them set up with Microsoft Security Essentials, but that seems to be ineffective against this breed of malware. Any tips on preventing it from coming back? Thanks for the great post, btw.

Re: Remove MS Removal Tool [Removal Guide]25th May 2011, 3:20 am

Have also experienced this situation.then i follow manual guide:
*SNIP*
Everything as normal as before

Last edited by DragonMaster Jay on 25th May 2011, 10:32 am; edited 1 time in total (Reason for editing : Removed potentially dangerous link)

MS Removal Kit13th June 2011, 10:32 pm

Good info, worked for a completely ignorant computer user. Good Job, worked for me ! Mahalo from the 808 state !

Re: Remove MS Removal Tool [Removal Guide]27th June 2011, 9:49 pm

I ran Hit Man Pro, then Malwarebytes, then Superantispyware. Each one nabbed a few of the viruses. It appears to no longer be on my computer, but all the icons on my desktop are missing. My wallpaper turned blue. All my programs and files are not visible. How do I fix this?

My computer is running XP.

Re: Remove MS Removal Tool [Removal Guide]28th June 2011, 7:19 am

A thousand thanks!!!!

Re: Remove MS Removal Tool [Removal Guide]27th October 2011, 6:51 am

Thanks you Very Much Thank You!

Remove MS Removal Tool [Removal Guide]

descriptionRe: Remove MS Removal Tool [Removal Guide]11th April 2011, 7:19 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]11th April 2011, 8:22 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]11th April 2011, 11:06 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]12th April 2011, 12:10 am

descriptionRe: Remove MS Removal Tool [Removal Guide]12th April 2011, 7:59 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]12th April 2011, 9:42 pm

descriptionMS Removal: Proxy Uncheck and Starting in Safe Mode Does not work13th April 2011, 1:53 am

descriptionRe: Remove MS Removal Tool [Removal Guide]13th April 2011, 3:11 am

descriptionRe: Remove MS Removal Tool [Removal Guide]13th April 2011, 6:31 am

descriptionRe: Remove MS Removal Tool [Removal Guide]13th April 2011, 1:29 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]13th April 2011, 8:18 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]14th April 2011, 1:18 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]14th April 2011, 5:04 pm

descriptionTHANK YOU!14th April 2011, 6:50 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]15th April 2011, 12:38 am

descriptionRe: Remove MS Removal Tool [Removal Guide]15th April 2011, 10:05 am

descriptionRe: Remove MS Removal Tool [Removal Guide]15th April 2011, 12:28 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]16th April 2011, 10:28 am

descriptionRe: Remove MS Removal Tool [Removal Guide]16th April 2011, 11:34 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]17th April 2011, 9:27 am

descriptionHELP PLEAZ!!!!!!!!!!17th April 2011, 2:12 pm

descriptionhttp://www.GeekPolice.net/t26522p45-remove-ms-removal-tool-removal-guide19th April 2011, 2:20 am

descriptionRe: Remove MS Removal Tool [Removal Guide]19th April 2011, 12:02 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]21st April 2011, 2:48 am

descriptionRe: Remove MS Removal Tool [Removal Guide]22nd April 2011, 3:06 am

descriptionRe: Remove MS Removal Tool [Removal Guide]23rd April 2011, 10:44 am

descriptionMS Removal Tool23rd April 2011, 5:31 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]26th April 2011, 2:35 am

descriptionThank you!26th April 2011, 11:12 pm

descriptionI can't get the MS Removal Tool off my system... HELP PLEASE!27th April 2011, 6:12 am

descriptionMS Removal Tool28th April 2011, 3:09 am

descriptionThanks29th April 2011, 5:31 am

descriptionRe: Remove MS Removal Tool [Removal Guide]29th April 2011, 5:14 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]30th April 2011, 3:23 am

descriptionRe: Remove MS Removal Tool [Removal Guide]8th May 2011, 3:13 am

descriptionRe: Remove MS Removal Tool [Removal Guide]14th May 2011, 4:47 am

descriptionthank you21st May 2011, 3:21 am

descriptionRe: Remove MS Removal Tool [Removal Guide]23rd May 2011, 10:57 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]25th May 2011, 3:20 am

descriptionMS Removal Kit13th June 2011, 10:32 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]27th June 2011, 9:49 pm

descriptionRe: Remove MS Removal Tool [Removal Guide]28th June 2011, 7:19 am

descriptionRe: Remove MS Removal Tool [Removal Guide]27th October 2011, 6:51 am

descriptionRe: Remove MS Removal Tool [Removal Guide]