how to remove system defender from windows home premium

My new Dell Inspiron N5030 was infected with the System/Windows/Internet Defender virus last night. Please help me to remove it from my laptop. This is all new to me because in the past, I have only worked with Macintosh computers. Please advise.
Thank you,
Steve

Hello.

Download OTL by OldTimer to your Desktop.

• Close all windows and double click OTL.exe
  
• Click Run Scan and let the program run uninterrupted
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

i have produced the 2 logs, but i do not know what you mean by "post both logs in the thread." i also do not understand the next line of your instructions, "you may need to use 2 posts to get it all." as i mentioned, i have prior experience with macintosh computers only, and this is new to me.

thanks for your help & understanding.

Copy and paste both logs is what I meant.

Sometimes the board software wont allow a log that is over the character limit so you may need to use 2 posts.

dear belahzur,
i appreciate the help you have provided, however, i do not understand what you mean exactly when you ask me to "copy and paste the logs." you mentioned in your last message that you wanted me to copy & paste both logs possibly using 2 posts due to software limitations, but i do not even understand how to copy and paste the logs. please explain. this must sound very foolish, so please pardon my ignorance.
so far, i have 3 items on my desktop. the 2 documents, OTL. txt & Extras.txt, and the OTL .exe. what exactly do i do next? thanks. by the way, best buy wants to charge me $200 to fix the problem. i look forward to hearing back from you at your convenience. thanks again.

Open the text documents, highlight all the text by using the ctrl + A button, and then press, press ctrl + C. Next in this text box, press ctrl + V and it should paste the logs in here.

OTL logfile created on: 3/24/2011 6:39:03 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Bill\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 59.00% Memory free
6.00 Gb Paging File | 4.00 Gb Available in Paging File | 71.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 397.64 Gb Free Space | 88.17% Space Free | Partition Type: NTFS

Computer Name: BILL-PC | User Name: Bill | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/23 23:06:30 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Bill\Desktop\OTL.exe
PRC - [2011/01/13 14:54:26 | 000,464,856 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
PRC - [2011/01/13 14:42:12 | 003,811,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2011/01/13 14:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2011/01/13 14:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/11/05 17:53:56 | 000,327,000 | ---- | M] (Enigma Software Group USA, LLC.) -- C:\Program Files (x86)\Enigma Software Group\SpyHunter\SH4Service.exe
PRC - [2010/06/08 11:49:30 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/06/08 11:49:26 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/04/24 02:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2010/04/24 02:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2010/02/28 03:33:14 | 000,077,664 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\OFFICEVIRT.EXE
PRC - [2010/02/09 14:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/15 04:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/06/24 17:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe


========== Modules (SafeList) ==========

MOD - [2011/03/23 23:06:30 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Bill\Desktop\OTL.exe
MOD - [2010/08/21 00:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/10/13 23:28:54 | 000,245,352 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe -- (mfefire)
SRV:64bit: - [2010/10/13 23:28:54 | 000,200,056 | ---- | M] () [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV:64bit: - [2010/10/13 23:28:54 | 000,149,032 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe -- (mfevtp)
SRV:64bit: - [2010/10/07 21:34:28 | 000,509,416 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\mcafee\VirusScan\mcods.exe -- (McODS)
SRV:64bit: - [2010/09/22 18:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/05/20 23:47:36 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McProxy)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McOobeSv)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV:64bit: - [2010/03/10 11:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2011/03/01 09:56:36 | 000,052,288 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\NOS\bin\getPlus_Helper_3004.dll -- (nosGetPlusHelper) getPlus(R)
SRV - [2011/01/13 14:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
SRV - [2010/11/11 04:46:02 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/11/05 17:53:56 | 000,327,000 | ---- | M] (Enigma Software Group USA, LLC.) [Auto | Running] -- C:\Program Files (x86)\Enigma Software Group\SpyHunter\SH4Service.exe -- (SpyHunter 4 Service)
SRV - [2010/06/08 11:49:30 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel(R)
SRV - [2010/04/24 02:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2010/04/24 02:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 19:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/02/18 17:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/10/13 23:28:54 | 000,529,128 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfehidk.sys -- (mfehidk)
DRV:64bit: - [2010/10/13 23:28:54 | 000,441,328 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfefirek.sys -- (mfefirek)
DRV:64bit: - [2010/10/13 23:28:54 | 000,283,360 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfewfpk.sys -- (mfewfpk)
DRV:64bit: - [2010/10/13 23:28:54 | 000,190,136 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeavfk.sys -- (mfeavfk)
DRV:64bit: - [2010/10/13 23:28:54 | 000,121,248 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeapfk.sys -- (mfeapfk)
DRV:64bit: - [2010/10/13 23:28:54 | 000,094,864 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mferkdet.sys -- (mferkdet)
DRV:64bit: - [2010/10/13 23:28:54 | 000,075,032 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mfenlfk.sys -- (mfenlfk)
DRV:64bit: - [2010/10/13 23:28:54 | 000,062,800 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\cfwids.sys -- (cfwids)
DRV:64bit: - [2010/09/23 00:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/08/25 20:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/06/25 13:33:36 | 000,076,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/06/22 01:07:24 | 000,304,760 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2010/06/08 11:33:14 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/05/12 03:37:32 | 000,107,912 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/05/12 03:37:32 | 000,027,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/04/24 02:10:32 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2010/04/24 02:10:28 | 000,269,672 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2010/04/24 02:10:28 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2010/04/24 02:10:20 | 000,721,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2010/03/17 16:29:52 | 000,232,480 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/03/03 11:45:24 | 001,594,368 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/15 14:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 14:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2010/06/21 13:17:10 | 000,013,408 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.yahoo.com/?ilc=2
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local



O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\systemcore\ScriptSn.20110101092034.dll (McAfee, Inc.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg64.dll (Google Inc.)
O2 - BHO: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20110101092034.dll (McAfee, Inc.)
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O2 - BHO: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O2 - BHO: (Bing Bar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKLM\..\Toolbar: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (uTorrentBar Toolbar) - {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKCU..\Run: [71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39] C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39.avi ()
O4 - HKLM..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - HKLM..\RunOnce: [Uninstall Adobe Download Manager] C:\Program Files (x86)\NOS\bin\getPlusUninst_Adobe.exe (NOS Microsystems Ltd.)
O4 - Startup: C:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/03/21 17:07:42 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/24 18:19:23 | 000,000,000 | ---D | C] -- C:\Windows\en
[2011/03/24 18:17:11 | 000,048,488 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\fssfltr.sys
[2011/03/24 18:17:03 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Live
[2011/03/24 18:15:54 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MSN Toolbar
[2011/03/24 18:15:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bing Bar Installer
[2011/03/24 18:15:40 | 000,523,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d3dx10_42.dll
[2011/03/24 18:15:40 | 000,515,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XAudio2_5.dll
[2011/03/24 18:15:40 | 000,453,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\d3dx10_42.dll
[2011/03/24 18:15:40 | 000,069,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XAPOFX1_3.dll
[2011/03/24 17:30:03 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Roaming\Google
[2011/03/24 17:29:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2011/03/24 17:28:42 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/03/24 17:24:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe AIR
[2011/03/24 17:22:46 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Local\Google
[2011/03/24 17:22:44 | 000,000,000 | ---D | C] -- C:\Program Files\Google
[2011/03/24 17:22:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Google
[2011/03/24 17:22:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google
[2011/03/24 17:21:19 | 000,000,000 | ---D | C] -- C:\ProgramData\NOS
[2011/03/24 17:21:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NOS
[2011/03/24 17:03:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2011/03/24 17:03:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2011/03/24 17:02:52 | 000,472,808 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\deployJava1.dll
[2011/03/24 17:02:52 | 000,157,472 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaws.exe
[2011/03/24 17:02:52 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaw.exe
[2011/03/24 17:02:52 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\java.exe
[2011/03/24 17:02:35 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Java
[2011/03/24 15:06:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2011/03/23 23:06:26 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Bill\Desktop\OTL.exe
[2011/03/21 17:07:28 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpyHunter
[2011/03/21 17:07:27 | 000,000,000 | ---D | C] -- C:\sh4ldr
[2011/03/21 17:07:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Enigma Software Group
[2011/03/21 17:06:48 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
[2011/03/21 16:47:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\System Defender
[2011/03/13 23:42:02 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/03/13 23:41:22 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/03/13 23:41:21 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/03/13 23:31:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Safari
[2011/03/08 16:28:38 | 001,540,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\DWrite.dll
[2011/03/08 16:28:38 | 001,074,176 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\DWrite.dll
[2011/03/08 16:28:38 | 000,902,656 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d2d1.dll
[2011/03/08 16:28:38 | 000,739,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\d2d1.dll
[2011/03/08 16:28:35 | 000,961,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\CPFilters.dll
[2011/03/08 16:28:35 | 000,723,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\EncDec.dll
[2011/03/08 16:28:35 | 000,642,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\CPFilters.dll
[2011/03/08 16:28:35 | 000,534,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\EncDec.dll
[2011/03/08 16:28:34 | 001,118,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\sbe.dll
[2011/03/08 16:28:34 | 000,850,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\sbe.dll
[2011/03/08 16:28:34 | 000,259,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mpg2splt.ax
[2011/03/08 16:28:34 | 000,199,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mpg2splt.ax
[2011/03/08 16:28:32 | 003,138,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mstscax.dll
[2011/03/08 16:28:32 | 002,690,560 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mstscax.dll
[2011/03/08 16:28:32 | 001,097,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mstsc.exe
[2011/03/08 16:28:32 | 001,034,240 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mstsc.exe
[2011/03/05 18:02:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2011/02/23 17:04:52 | 000,662,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\XpsPrint.dll
[2011/02/23 17:04:52 | 000,475,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\XpsGdiConverter.dll
[2011/02/23 17:04:52 | 000,442,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XpsPrint.dll
[2011/02/23 17:04:52 | 000,288,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XpsGdiConverter.dll
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/24 18:28:01 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/24 18:12:23 | 000,727,182 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/03/24 18:12:23 | 000,624,622 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/03/24 18:12:23 | 000,106,708 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/03/24 18:11:09 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/03/24 17:28:00 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/24 17:02:38 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\deployJava1.dll
[2011/03/24 17:02:38 | 000,157,472 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaws.exe
[2011/03/24 17:02:38 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\javaw.exe
[2011/03/24 17:02:38 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\SysWow64\java.exe
[2011/03/24 15:13:12 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/24 15:13:12 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/24 15:05:35 | 2386,317,312 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/23 23:06:30 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Bill\Desktop\OTL.exe
[2011/03/21 17:07:42 | 000,000,000 | ---- | M] () -- C:\autoexec.bat
[2011/03/21 16:50:08 | 000,000,840 | -HS- | M] () -- C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_.mkv
[2011/03/21 16:47:30 | 002,502,656 | -HS- | M] () -- C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39.avi
[2011/03/21 16:47:30 | 000,001,937 | ---- | M] () -- C:\Users\Bill\Application Data\Microsoft\Internet Explorer\Quick Launch\System Defender.lnk
[2011/03/15 18:18:27 | 000,002,408 | ---- | M] () -- C:\Users\Bill\Desktop\community service.lnk
[2011/03/13 23:31:33 | 000,002,515 | ---- | M] () -- C:\Users\Bill\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/03/24 18:19:02 | 000,001,307 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Movie Maker.lnk
[2011/03/24 18:18:47 | 000,001,376 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Photo Gallery.lnk
[2011/03/24 18:18:28 | 000,001,460 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Mail.lnk
[2011/03/24 18:17:59 | 000,002,488 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Messenger.lnk
[2011/03/24 17:29:22 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
[2011/03/24 17:23:09 | 000,000,894 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/24 17:23:08 | 000,000,890 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/21 17:07:42 | 000,000,000 | ---- | C] () -- C:\autoexec.bat
[2011/03/21 16:47:35 | 000,000,840 | -HS- | C] () -- C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_.mkv
[2011/03/21 16:47:30 | 002,502,656 | -HS- | C] () -- C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39.avi
[2011/03/21 16:47:30 | 000,001,937 | ---- | C] () -- C:\Users\Bill\Application Data\Microsoft\Internet Explorer\Quick Launch\System Defender.lnk
[2011/03/15 18:18:27 | 000,002,408 | ---- | C] () -- C:\Users\Bill\Desktop\community service.lnk
[2011/03/13 23:31:33 | 000,002,515 | ---- | C] () -- C:\Users\Bill\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/03/13 23:31:33 | 000,002,503 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Safari.lnk
[2011/01/06 11:24:51 | 000,743,534 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/11/11 04:54:13 | 000,000,075 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2010/11/11 03:40:12 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2010/11/11 03:38:33 | 000,000,325 | ---- | C] () -- C:\Windows\Prelaunch.ini
[2010/11/11 03:38:33 | 000,000,271 | ---- | C] () -- C:\Windows\WisPriority.ini
[2010/11/11 03:38:33 | 000,000,035 | ---- | C] () -- C:\Windows\DELL_LANGCODE.ini
[2010/11/11 03:38:33 | 000,000,033 | ---- | C] () -- C:\Windows\DELL_OSTYPE.ini
[2010/11/11 03:38:33 | 000,000,032 | ---- | C] () -- C:\Windows\WisHWDest.ini
[2010/11/11 03:38:33 | 000,000,028 | ---- | C] () -- C:\Windows\WisLangCode.ini
[2010/11/11 03:38:33 | 000,000,023 | ---- | C] () -- C:\Windows\WisSysInfo.ini
[2010/08/25 20:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 20:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 20:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 19:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 19:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

< End of report >

OTL Extras logfile created on: 3/23/2011 11:07:28 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Bill\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 64.00% Memory free
6.00 Gb Paging File | 4.00 Gb Available in Paging File | 73.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 397.71 Gb Free Space | 88.18% Space Free | Partition Type: NTFS

Computer Name: BILL-PC | User Name: Bill | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %* File not found
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{26A24AE4-039D-4CA4-87B4-2F86416020FF}" = Java(TM) 6 Update 20 (64-bit)
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9545E9DB-6F4C-4404-BF25-E221BE8B44C5}" = iTunes
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{C73A3942-84C8-4597-9F9B-EE227DCBA758}" = Dell Dock
"{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}" = Bonjour
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{1C5EC8F6-5C5F-421F-85BE-919B5D0CAD4C}" = Adobe Flash Player 10 Plugin
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{40F4FF7A-B214-4453-B973-080B09CED019}" = LoJack Factory Installer
"{41EBC322-660F-4D16-A0DF-53147210CBDB}" = SpyHunter
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C73F2967-062E-48F2-A462-D335B8950183}" = Safari
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.2
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{FFB768E4-E427-4553-BC36-A11F5E62A94D}" = Adobe Flash Player 10 ActiveX
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"conduitEngine" = Conduit Engine
"Dell Dock" = Dell Dock
"Dell Webcam Central" = Dell Webcam Central
"GoToAssist" = GoToAssist 8.0.0.514
"MSC" = McAfee Security Center
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"uTorrent" = µTorrent
"uTorrentBar Toolbar" = uTorrentBar Toolbar
"VLC media player" = VLC media player 1.1.5
"WildTangent dell Master Uninstall" = WildTangent Games
"WinLiveSuite_Wave3" = Windows Live Essentials

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 3/13/2011 3:47:15 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\Cozi
Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
version required by the application conflicts with another component version already
active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error - 3/13/2011 3:48:48 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.

Error - 3/13/2011 3:49:54 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842811
Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
enhancement pack\search helper\searchhelper.dll".Error in manifest or policy file
"c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll"
on line 2. Invalid Xml syntax.

Error - 3/13/2011 4:12:32 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\Cozi
Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
version required by the application conflicts with another component version already
active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error - 3/13/2011 4:12:32 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\Cozi
Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
version required by the application conflicts with another component version already
active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error - 3/13/2011 4:56:14 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\Cozi
Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
version required by the application conflicts with another component version already
active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error - 3/13/2011 4:56:15 PM | Computer Name = Bill-PC | Source = SideBySide | ID = 16842832
Description = Activation context generation failed for "C:\Program Files (x86)\Cozi
Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
version required by the application conflicts with another component version already
active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component
2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error - 3/13/2011 5:05:50 PM | Computer Name = Bill-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed: The server name or address could not be resolved

Error - 3/13/2011 5:38:54 PM | Computer Name = Bill-PC | Source = CVHSVC | ID = 100
Description = Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}):
DownloadLatest Failed: The server name or address could not be resolved

Error - 3/13/2011 5:51:12 PM | Computer Name = Bill-PC | Source = Bonjour Service | ID = 100
Description = DNS Message from «ZERO ADDRESS»:0 to «ZERO ADDRESS»:0 length 0
too short

[ Dell Events ]
Error - 3/16/2011 12:00:31 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/16/2011 12:55:51 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/16/2011 12:55:51 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/17/2011 1:38:33 AM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/17/2011 1:38:33 AM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/17/2011 6:30:12 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/17/2011 6:30:12 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/19/2011 5:27:24 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/19/2011 5:27:24 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/20/2011 1:26:39 PM | Computer Name = Bill-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

[ System Events ]
Error - 3/16/2011 12:36:30 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:36:35 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:36:40 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:36:45 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:36:55 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:37:05 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:37:11 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:37:17 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:37:22 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 3/16/2011 12:37:27 PM | Computer Name = Bill-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.


< End of report >

Hello.

Please run OTL.exe.

• Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :OTL
  O4 - HKCU..\Run: [71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39] C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39.avi ()
  [2011/03/21 16:47:35 | 000,000,840 | -HS- | C] () -- C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_.mkv
  
  
  
  
• Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.
  
  
• Click the red Run Fix button.
  
• A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTL.exe
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39 deleted successfully.
C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_39.avi moved successfully.
C:\ProgramData\71aeb7ad-ffe2-4759-b682-7d1e4f3ffbf7_.mkv moved successfully.

OTL by OldTimer - Version 3.2.22.3 log created on 03262011_165747

it looks as though it worked. thank you very much for your assistance.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.