House laptop w/Vista Home Basic Gateway ML6230 Celeron M CPU 1.5GB RAM 32 bit OS. All updates are in place for Microsoft (except SP2), Java, adobe, flash, HP. Have run SP2 update 3 separate times and gone through the troubleshooting steps to no avail. The update fails and reverts to SP1. AVG virus scan and AdAware run with nothing found. Outlook locks up each time an email reply or initiating an email is attempted. Reboot sometimes allows email to function.
Shall I run the steps for the virus scan procedures?
Shall I run the steps for the virus scan procedures?