Hi
We need to look at some information about what is going on in your computer:
Please perform the following scan:
- Download DDS by sUBs from one of the following links. Save it to your desktop.
- DDS.scr
- DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool.
When done, DDS will open two (2) logs
1. DDS.txt
2. Attach.txt
Save both reports to your desktop.
The instructions here ask you to attach the Attach.txt.
Instead of attaching, please copy/past both logs into your Thread
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control
HEREThen post your DDS (
DDS.txt and
Attach.txt NextPlease Download
Rootkit Unhooker Save it to your desktop.
- extract RKUnhooker to your desktop
Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file -
you can get a free one from here - [url="http://www.7-zip.org/"]http://www.7-zip.org/[/url]
- Now double-click on RKUnhookerLE.exe to run it.
- Click the Report tab, then click Scan.
- Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note** you may get this warning it is ok, just ignore
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?" "just click on Cancel, then Accept".In your next reply, please include these log(s): 1.DDS.txt
2.Attach.txt
3.RKU log 
