Hello My computer shuts down from time to time and now its slower i cant use google chrome and a bunch of other programs i also cant execute tasks like right click computer and chose manage so i can look at the disk management it says "the dependency service or group failed to start" but sometimes it will only when i restart my computer. i also get the blue screen of death from time to time,i think its a virus norton said it protected me from an attack i looked at the details its called kangojjm1.com and that it was found in system32 scvhost.exe its from microsoft i looked it up and it says scvhost is what helps the dll files to work it also says scvhost is a backdoor for hackers to get in.
I want to do a complete restore on my computer but i dont have the cd anymore and F8 wont work it doesnt say repair computer anymore so i tried formatting my hard drive by installing vista while my computers on but when it asks me to chose a driver like my c or d drive nothing shows up it lets me browse for a drive but i cant use the c drive or any of the drives that show up when i browse for them,i looked at disk management and only the removable disks and cd drive show up but not my local disks c and d.and also i ran spybot search and destroy and got rid of the files it said i had i did that when i called sams club tech support.
How do i make them show up or what other options do i have to fix my computer?
Thanks for taking the time to look at this im sorry it was so long.
oh i also forgot i looked at my extraction path on winrar and on local disk c at the top of its folders is a folder called bbotxxxxxx.exe which btw is how i found this great site by googleing that folder, also i checked to see if that folder was there in windows explorer but its not its only there in winrar extraction path also i keep getting an error that says "windows host process (Rundll32) has stopped working a problem caused the program to stop working correctly.windows will close the program and notify you if a solution is available." and every time it says that its a different dll file
I want to do a complete restore on my computer but i dont have the cd anymore and F8 wont work it doesnt say repair computer anymore so i tried formatting my hard drive by installing vista while my computers on but when it asks me to chose a driver like my c or d drive nothing shows up it lets me browse for a drive but i cant use the c drive or any of the drives that show up when i browse for them,i looked at disk management and only the removable disks and cd drive show up but not my local disks c and d.and also i ran spybot search and destroy and got rid of the files it said i had i did that when i called sams club tech support.
How do i make them show up or what other options do i have to fix my computer?
Thanks for taking the time to look at this im sorry it was so long.
oh i also forgot i looked at my extraction path on winrar and on local disk c at the top of its folders is a folder called bbotxxxxxx.exe which btw is how i found this great site by googleing that folder, also i checked to see if that folder was there in windows explorer but its not its only there in winrar extraction path also i keep getting an error that says "windows host process (Rundll32) has stopped working a problem caused the program to stop working correctly.windows will close the program and notify you if a solution is available." and every time it says that its a different dll file