Hello
My old laptop has a virus.
I have made a youtube video hoping that it will be more clearer than in words. So you can see the problem and not just read about it.
https://www.youtube.com/watch?v=JiMhPvfeNSE
A pop up pops up when I turn the laptop on and says...
"This system is shutting down. Please save all work in progess and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY/SYSTEM
Time before shutdown: (Timer counts down from 60 seconds)
Message: The sysrem process
"C:WINDOWSsystem32services.exe'
terminated unexpectedly with status code 0.
The system will now shut down and restart."
I am unable to log in and get to any of my anti-virus software.
I am really stuck. Any help would be great please because I have lots of old files on there I would like to see again. Cheers
My old laptop has a virus.
I have made a youtube video hoping that it will be more clearer than in words. So you can see the problem and not just read about it.
https://www.youtube.com/watch?v=JiMhPvfeNSE
A pop up pops up when I turn the laptop on and says...
"This system is shutting down. Please save all work in progess and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY/SYSTEM
Time before shutdown: (Timer counts down from 60 seconds)
Message: The sysrem process
"C:WINDOWSsystem32services.exe'
terminated unexpectedly with status code 0.
The system will now shut down and restart."
I am unable to log in and get to any of my anti-virus software.
I am really stuck. Any help would be great please because I have lots of old files on there I would like to see again. Cheers