scanner prob

I have a HP 3400c scanner, which now appears not to be compatible with Windows XP. I can load the software but it says ‘Scanner not found’.

The ScanJet 3400c is compatible but you need the right drivers; you may need to install the Windows 2000 drivers then upgrade to the Windows XP drivers. The HP website has a section devoted to this scanner at www.hp.com/ cposupport/prodhome/hp scanjet320506.html. It has links for downloading the drivers from www.hp.com/cgi-bin/ cposupport/swindex.pl?p= hpscanjet320506&l=en&c= MicrosoftWindowsXP. If you own the 3400cse or 3400cxi you’ll have to contact HP and ask for the drivers. There’s also a great page on troubleshooting initialisation errors.

wow! so fast reply again. thankyou for your help once agin... prob is solved now

Glad I could help.