Bankerfox.a

I have a computer with Bankerfox.A. I used Marwarebytes and removed 277 infections, but it appears it did not remove the virus. I did this in safe mode, as it will not let me run it in regular mode. None of the other programs I tried will run. I get a pop up that says they are infected. Even the OTL you mention acts the same with the infected message. Can I run OTL in safe mode?
Hollis

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:

• Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  
• If you have already asked for help somewhere, please post the link to the topic you were helped.
  
• We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:
  
  Reply to this topic with the word BUMP, or
  see this topic.
  
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

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Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.

I have used info on your site and other programs to take care of my problem. I manually listed all the AV programs in the blocked programs and downloaded rkill to stop the processes and then I was able to run malwarebytes and other programs in the safe mode. I also ran them again after getting out of the safe mode and all seems fine.
Thanks