Bankerfox.a is on my laptop now

I now have Bankerfox.a on my laptop. I need some help to remove it as SuperSpyware will find it but does not remove it. thank you in advance.

What a mess! My daughters computer is doing very well, but today my laptop is doing exactly what hers did. How exactly is this virus installed on computers as I am the only one that uses this and I am extremley careful on what is downloaded (which is very little) and sites that I go to. Can it be transfered over a network as I did have hers connected through my network and if so what about my main computer which is showing no signs of infection yet. Should I start a new topic or can we just work through this one?

Download OTL by OldTimer to your Desktop.

• Close all windows and double click OTL.exe
  
• Click Run Scan and let the program run uninterrupted
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

OTL logfile created on: 5/18/2010 5:38:18 PM - Run 1
OTL by OldTimer - Version 3.2.4.1 Folder = C:\Users\Mom\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 88.00% Memory free
6.00 Gb Paging File | 6.00 Gb Available in Paging File | 97.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 283.40 Gb Total Space | 219.22 Gb Free Space | 77.35% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
Drive E: | 14.65 Gb Total Space | 6.59 Gb Free Space | 44.96% Space Free | Partition Type: NTFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: LAPTOPMOM
Current User Name: Mom
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/05/18 17:38:14 | 000,571,392 | ---- | M] (OldTimer Tools) -- C:\Users\Mom\Desktop\OTL.exe
PRC - [2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe


========== Modules (SafeList) ==========

MOD - [2010/05/18 17:38:14 | 000,571,392 | ---- | M] (OldTimer Tools) -- C:\Users\Mom\Desktop\OTL.exe
MOD - [2009/04/11 01:21:38 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll
MOD - [2008/01/20 21:34:21 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - [2010/03/13 12:07:22 | 000,308,064 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/03/13 12:06:55 | 000,916,760 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/01/04 13:03:42 | 000,238,328 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/11/13 06:31:14 | 000,092,008 | ---- | M] (TomTom) [Auto | Stopped] -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2009/09/24 20:27:04 | 000,793,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)
SRV - [2009/09/16 18:22:08 | 000,020,480 | ---- | M] (Intuit) [Auto | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/09/10 01:25:01 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Stopped] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/03/31 10:00:18 | 000,254,042 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\stacsv.exe -- (STacSV)
SRV - [2009/03/31 10:00:04 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\AEstSrv.exe -- (AESTFilters)
SRV - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Stopped] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2008/06/15 06:12:20 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2008/01/20 21:33:00 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/05/24 08:08:44 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)


========== Driver Services (SafeList) ==========

DRV - [2010/04/26 22:20:05 | 000,242,896 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\Drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/03/13 12:07:25 | 000,029,512 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\Windows\System32\Drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2010/03/13 12:06:54 | 000,216,200 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\Windows\System32\Drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/02/17 10:25:50 | 000,012,872 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Stopped] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2010/02/17 10:15:58 | 000,066,632 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Stopped] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2010/02/17 10:15:58 | 000,012,872 | R--- | M] ( SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | On_Demand | Stopped] -- C:\Program Files\SUPERAntiSpyware\SASENUM.SYS -- (SASENUM)
DRV - [2009/03/31 11:55:26 | 004,568,064 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\igdkmd32.sys -- (igfx)
DRV - [2009/03/31 11:53:56 | 000,062,976 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTSTOR.sys -- (RTSTOR)
DRV - [2009/03/31 10:00:26 | 000,398,336 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2009/03/31 09:18:30 | 000,192,048 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/12/21 13:32:18 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/12/16 12:22:02 | 001,331,192 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\BCMWL6.SYS -- (BCM43XX)
DRV - [2008/08/31 13:19:40 | 000,304,128 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\yk60x86.sys -- (yukonwlh)
DRV - [2008/06/14 17:11:58 | 000,318,488 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\iastor.sys -- (iaStor)
DRV - [2008/01/20 21:32:53 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 21:32:53 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 21:32:52 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 21:32:52 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 21:32:52 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 21:32:52 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 21:32:51 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 21:32:51 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel(R)
DRV - [2008/01/20 21:32:51 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 21:32:50 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 21:32:50 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel(R)
DRV - [2008/01/20 21:32:50 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 21:32:49 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 21:32:49 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 21:32:49 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 21:32:49 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 21:32:49 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 21:32:48 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 21:32:48 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 21:32:47 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 21:32:47 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 21:32:46 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 21:32:45 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 21:32:21 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 21:32:21 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 21:32:21 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2006/11/02 04:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 04:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 04:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 04:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 04:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 04:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 04:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 04:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 04:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 04:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 04:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 03:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 03:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 03:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 03:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 03:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 03:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 02:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)
DRV - [2006/11/02 02:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555


[2009/12/27 14:24:59 | 000,000,000 | ---D | M] -- C:\Users\Mom\AppData\Roaming\Mozilla\Extensions
[2009/12/27 14:24:59 | 000,000,000 | ---D | M] -- C:\Users\Mom\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com

O1 HOSTS File: ([2006/09/18 16:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No CLSID value found.
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [Microsoft Default Manager] C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe (Microsoft Corporation)
O4 - HKLM..\Run: [NoteBurner] C:\Program Files\NoteBurner\VTBurnerGUI.exe File not found
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [msnmsgr] C:\Program Files\Windows Live\Messenger\msnmsgr.exe File not found
O4 - HKCU..\Run: [oiitgfkx] C:\Users\Mom\AppData\Local\tayycrbur\qahtkhptssd.exe ()
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O4 - HKCU..\Run: [TomTomHOME.exe] C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab (QuickTime Plugin Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 207.177.83.1 207.177.83.2
O18 - Protocol\Handler\intu-help-qb1 {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll (TODO: )
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - AppInit_DLLs: (avgrsstx.dll) - C:\Windows\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Mom\AppData\Roaming\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
O24 - Desktop BackupWallPaper: C:\Users\Mom\AppData\Roaming\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{5d61fd00-a32d-11de-abb8-00256452f180}\Shell\AutoRun\command - "" = D:\setupSNK.exe -- File not found
O33 - MountPoints2\{5d61fd0a-a32d-11de-abb8-00256452f180}\Shell\AutoRun\command - "" = D:\setupSNK.exe -- File not found
O33 - MountPoints2\{f47b0c25-f31c-11de-8f9e-00256452f180}\Shell\AutoRun\command - "" = D:\InstallTomTomHOME.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/05/18 17:38:02 | 000,571,392 | ---- | C] (OldTimer Tools) -- C:\Users\Mom\Desktop\OTL.exe
[2010/05/16 17:35:59 | 000,000,000 | ---D | C] -- C:\Users\Mom\AppData\Local\tayycrbur
[2010/05/11 18:03:37 | 000,812,344 | ---- | C] (Trend Micro Inc.) -- C:\Users\Mom\Desktop\HijackThisInstaller.exe

========== Files - Modified Within 30 Days ==========

[2010/05/18 17:38:14 | 000,571,392 | ---- | M] (OldTimer Tools) -- C:\Users\Mom\Desktop\OTL.exe
[2010/05/18 17:35:36 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/05/18 17:34:51 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/05/18 17:34:50 | 001,835,008 | -HS- | M] () -- C:\Users\Mom\NTUSER.DAT
[2010/05/18 17:34:50 | 000,524,288 | -HS- | M] () -- C:\Users\Mom\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000001.regtrans-ms
[2010/05/18 17:34:50 | 000,065,536 | -HS- | M] () -- C:\Users\Mom\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TM.blf
[2010/05/18 17:34:30 | 000,059,648 | ---- | M] () -- C:\Users\Mom\AppData\Local\syssvc.exe
[2010/05/18 17:33:44 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/05/18 17:33:44 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/05/17 02:08:22 | 001,120,057 | -H-- | M] () -- C:\Users\Mom\AppData\Local\IconCache.db
[2010/05/16 19:31:30 | 000,001,356 | ---- | M] () -- C:\Users\Mom\AppData\Local\d3d9caps.dat
[2010/05/16 18:00:00 | 000,000,438 | ---- | M] () -- C:\Windows\tasks\ParetoLogic Registration.job
[2010/05/16 17:37:12 | 060,054,673 | ---- | M] () -- C:\Windows\System32\drivers\Avg\incavi.avm
[2010/05/11 18:03:39 | 000,812,344 | ---- | M] (Trend Micro Inc.) -- C:\Users\Mom\Desktop\HijackThisInstaller.exe
[2010/05/11 17:56:47 | 003,686,521 | ---- | M] () -- C:\Users\Mom\Desktop\ComboFix.exe
[2010/05/09 22:13:29 | 000,000,138 | ---- | M] () -- C:\Users\Mom\Desktop\1019309041.php.url
[2010/05/06 22:22:27 | 000,002,609 | ---- | M] () -- C:\Users\Mom\Desktop\Microsoft Office Word 2003.lnk
[2010/04/30 19:11:49 | 000,026,624 | ---- | M] () -- C:\Users\Mom\Documents\Bev White Funds.doc
[2010/04/29 22:36:58 | 000,029,184 | ---- | M] () -- C:\Users\Mom\Documents\Karla.doc
[2010/04/28 18:41:19 | 000,314,704 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2010/04/27 21:42:54 | 000,690,960 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/04/27 21:42:54 | 000,595,684 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/04/27 21:42:54 | 000,101,350 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/04/26 22:20:05 | 000,242,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\System32\drivers\avgtdix.sys

========== Files Created - No Company Name ==========

[2010/05/18 17:34:28 | 000,059,648 | ---- | C] () -- C:\Users\Mom\AppData\Local\syssvc.exe
[2010/05/11 17:56:46 | 003,686,521 | ---- | C] () -- C:\Users\Mom\Desktop\ComboFix.exe
[2010/05/09 22:13:29 | 000,000,138 | ---- | C] () -- C:\Users\Mom\Desktop\1019309041.php.url
[2010/05/02 11:22:59 | 000,001,356 | ---- | C] () -- C:\Users\Mom\AppData\Local\d3d9caps.dat
[2010/04/30 18:29:51 | 000,026,624 | ---- | C] () -- C:\Users\Mom\Documents\Bev White Funds.doc
[2009/11/30 11:08:06 | 000,390,384 | ---- | C] () -- C:\Windows\System32\STODD.dll
[2009/11/30 11:08:06 | 000,386,288 | ---- | C] () -- C:\Windows\System32\STODDRD.dll
[2009/11/30 11:08:06 | 000,271,600 | ---- | C] () -- C:\Windows\System32\STODDIM.dll
[2009/11/30 11:08:06 | 000,259,312 | ---- | C] () -- C:\Windows\System32\STODDSC.dll
[2009/11/30 11:08:06 | 000,234,736 | ---- | C] () -- C:\Windows\System32\STFiles.dll
[2009/11/30 11:08:06 | 000,132,336 | ---- | C] () -- C:\Windows\System32\STWmiM.dll
[2009/11/30 11:08:06 | 000,132,336 | ---- | C] () -- C:\Windows\System32\STLog.dll
[2009/11/30 11:08:06 | 000,121,584 | ---- | C] () -- C:\Windows\System32\STNLS.dll
[2009/11/30 11:08:06 | 000,115,952 | ---- | C] () -- C:\Windows\System32\STPE.dll
[2009/11/30 11:08:06 | 000,107,760 | ---- | C] () -- C:\Windows\System32\STShellVC6.dll
[2009/11/30 11:08:06 | 000,103,664 | ---- | C] () -- C:\Windows\System32\STXMLSystem.dll
[2009/11/30 11:08:06 | 000,099,568 | ---- | C] () -- C:\Windows\System32\STMsXml.dll
[2009/11/30 11:08:06 | 000,095,472 | ---- | C] () -- C:\Windows\System32\wnaspi32.dll
[2009/11/30 11:08:06 | 000,083,184 | ---- | C] () -- C:\Windows\System32\STProcess.dll
[2009/11/30 11:08:06 | 000,079,088 | ---- | C] () -- C:\Windows\System32\zlib1.dll
[2009/11/30 11:08:06 | 000,074,992 | ---- | C] () -- C:\Windows\System32\STRegistry.dll
[2009/11/30 11:08:06 | 000,071,408 | ---- | C] () -- C:\Windows\System32\STWiz.dll
[2009/11/30 11:08:06 | 000,000,060 | ---- | C] () -- C:\Windows\System32\winpeshl.ini
[2009/11/30 11:08:06 | 000,000,020 | ---- | C] () -- C:\Windows\System32\ST_LOG.INI
[2009/11/30 11:08:05 | 001,123,568 | ---- | C] () -- C:\Windows\System32\libxml2.dll
[2009/11/30 11:08:05 | 000,476,400 | ---- | C] () -- C:\Windows\System32\PSTImage.dll
[2009/11/30 11:08:05 | 000,447,728 | ---- | C] () -- C:\Windows\System32\STBackupEngine.dll
[2009/11/30 11:08:05 | 000,410,864 | ---- | C] () -- C:\Windows\System32\BackupApi.dll
[2009/11/30 11:08:05 | 000,124,144 | ---- | C] () -- C:\Windows\System32\STCrypto.dll
[2009/11/30 11:08:05 | 000,115,952 | ---- | C] () -- C:\Windows\System32\PSTVdsDisk.dll
[2009/11/30 11:08:05 | 000,058,608 | ---- | C] () -- C:\Windows\System32\STCoreXml.dll
[2009/10/18 22:35:29 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2009/09/23 23:31:07 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/09/10 01:15:13 | 000,054,784 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2009/09/10 01:15:13 | 000,006,656 | ---- | C] () -- C:\Windows\System32\bcmwlrc.dll
[2009/09/10 01:04:39 | 000,140,288 | ---- | C] () -- C:\Windows\System32\igfxtvcx.dll
[2006/11/02 05:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 135 bytes -> C:\ProgramData\TEMP:813B8EB6
@Alternate Data Stream - 123 bytes -> C:\ProgramData\TEMP:57DC3B52
@Alternate Data Stream - 109 bytes -> C:\ProgramData\TEMP:A3E39C6A
@Alternate Data Stream - 106 bytes -> C:\ProgramData\TEMP:C7F04040
< End of report >

OTL Extras logfile created on: 5/18/2010 5:38:18 PM - Run 1
OTL by OldTimer - Version 3.2.4.1 Folder = C:\Users\Mom\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 88.00% Memory free
6.00 Gb Paging File | 6.00 Gb Available in Paging File | 97.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 283.40 Gb Total Space | 219.22 Gb Free Space | 77.35% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
Drive E: | 14.65 Gb Total Space | 6.59 Gb Free Space | 44.96% Space Free | Partition Type: NTFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: LAPTOPMOM
Current User Name: Mom
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0F1D5FDA-9556-4FEE-8467-34C408B8829E}" = lport=139 | protocol=6 | dir=in | app=system |
"{115CAE99-2E46-4F0C-B57C-C3E2635BD52C}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{2CD1253F-8F9C-45A8-B29D-589A6EB84F6F}" = rport=137 | protocol=17 | dir=out | app=system |
"{31CC7F25-C597-4066-904E-DC36A89CDF10}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{414A3DF6-2357-48F6-BB5A-46AC8FD84A10}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{489C0B80-A3F9-4B4A-8977-CCD2DB218910}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{7726CA6E-2E27-486A-B484-B754FC2FB9C9}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{7C3E6D21-D596-48C7-B4A1-C3B0F1D3C169}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{80C38A36-C345-4527-B337-7D126ECE9F8B}" = lport=137 | protocol=17 | dir=in | app=system |
"{8828A074-6B21-40C8-9D4F-B5E35CE9787E}" = lport=445 | protocol=6 | dir=in | app=system |
"{94F175B8-B60C-4735-A59F-0315EA9EF256}" = rport=138 | protocol=17 | dir=out | app=system |
"{9DEFF15F-F5C2-46B0-93CE-F6F439930DF4}" = rport=139 | protocol=6 | dir=out | app=system |
"{9E5F7BE7-769C-4C2D-9B61-B986CBE25AEC}" = lport=138 | protocol=17 | dir=in | app=system |
"{C04AEE6D-32AF-4A41-B757-1AC9ED2F67E0}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CFCA883D-E568-4959-9CE4-1C1355A7CABA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{DFCD92C9-94CE-4D3D-9E98-04FA99DD5534}" = rport=445 | protocol=6 | dir=out | app=system |
"{E58201CA-6E46-4598-AF5A-900A31CA94CC}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{FC5A51FC-F30C-42DB-A970-19CF74102975}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0A3A06E1-28CB-4788-AA25-4AC9CFBAC0B2}" = dir=in | app=c:\program files\avg\avg8\avgemc.exe |
"{21B8C51D-9E83-48C2-A4B6-A2EF2C4389B4}" = dir=in | app=c:\program files\avg\avg8\avgupd.exe |
"{3F5380F5-EC43-4194-AF44-319AB65C70A0}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{46B5EC1A-DA74-454C-99A5-CCFEB9A1329F}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\powerdvd.exe |
"{5D01600F-E442-402A-A48C-55CD4FF1B825}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{63058558-7B98-4E5C-80E5-FFCAAFCA9BF2}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{71526562-E0B9-487D-AAED-0C7AD8A0BED6}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{9056B691-E36B-4D4C-A7C9-507A3E0D09E2}" = dir=in | app=c:\program files\avg\avg8\avgnsx.exe |
"{9E70D82A-5C37-4D78-B1B1-5FB0483F3FAF}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{A739732B-B69D-4C31-B6F9-2D04BAE9C905}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{B1F9B868-F7A2-4199-B6DB-6F2405BAC847}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{B899EC66-FB3A-47D2-97F3-76CE39992FA6}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{D6989594-05D0-4A2D-B69F-479210476B88}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{E1AF4E89-A4F9-43CC-B558-DB7F02B98E4C}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{F9CF170B-BD8D-4896-9471-A6951C14C312}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"TCP Query User{3373DFCE-4156-4DFC-AAB9-3F67771C9687}C:\program files\microsoft chat\cchat.exe" = protocol=6 | dir=in | app=c:\program files\microsoft chat\cchat.exe |
"TCP Query User{C9BABA0A-293C-497D-B3C6-C45E4C725755}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"UDP Query User{0F3A2CE8-9D60-4DF3-82E7-E8C2E9348F36}C:\program files\microsoft chat\cchat.exe" = protocol=17 | dir=in | app=c:\program files\microsoft chat\cchat.exe |
"UDP Query User{628B0A68-DC79-4227-98DF-40A15DA098A4}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{053C30EA-D4C6-47A0-8537-8D231D9BE873}" = DELL0703
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{095B1DCF-5E8B-47EC-9B18-481918A731DB}" = Microsoft Default Manager
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 13
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3138EAD3-700B-4A10-B617-B3F8096EE30D}" = Dell Edoc Viewer
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8ECB8220-F422-4BEB-9596-97033C533702}" = QuickBooks Pro 2008
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel Matrix Storage Manager
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.2
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"AVG9Uninstall" = AVG Free 9.0
"Broadcom 802.11 Application" = Dell Wireless WLAN Card Utility
"CCleaner" = CCleaner
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"GoToAssist" = GoToAssist 8.0.0.514
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"TomTom HOME" = TomTom HOME 2.7.3.1894
"TVWiz" = Intel(R) TV Wizard
"WildTangent dell Master Uninstall" = WildTangent Games
"WinLiveSuite_Wave3" = Windows Live Essentials
"Yahoo! Messenger" = Yahoo! Messenger

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"309a46b1dc89b774" = Dell Driver Download Manager
"Move Media Player" = Move Media Player

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/5/2010 9:53:43 PM | Computer Name = LaptopMom | Source = VSS | ID = 8194
Description =

Error - 5/6/2010 8:06:56 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/7/2010 11:29:14 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/8/2010 10:41:15 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/9/2010 1:36:18 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/9/2010 5:06:57 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/9/2010 5:08:19 PM | Computer Name = LaptopMom | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 8.0.6001.18904 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: af0 Start Time: 01caefbb8f7cdb4a Termination Time: 16

Error - 5/9/2010 7:49:17 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/9/2010 10:59:26 PM | Computer Name = LaptopMom | Source = WinMgmt | ID = 10
Description =

Error - 5/10/2010 12:31:23 AM | Computer Name = LaptopMom | Source = EventSystem | ID = 4621
Description =

[ Broadcom Wireless LAN Events ]
Error - 5/5/2010 9:48:23 PM | Computer Name = LaptopMom | Source = WLAN-Tray | ID = 0
Description = 20:48:23, Wed, May 05, 10 Error - Unable to gain access to user store


[ System Events ]
Error - 12/29/2009 12:05:15 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 12/29/2009 12:05:15 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 12/29/2009 9:51:02 PM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 12/29/2009 9:51:02 PM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 12/30/2009 11:11:13 PM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 12/30/2009 11:11:13 PM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 1/1/2010 1:14:51 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 1/1/2010 1:14:51 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 1/2/2010 12:16:57 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =

Error - 1/2/2010 12:16:57 AM | Computer Name = LaptopMom | Source = Service Control Manager | ID = 7000
Description =


< End of report >

Hello.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

In Internet Explorer

1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.
   

In Firefox

1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
   
2. Click the apply button and restart that computer in normal mode.
   

Please run OTL.exe.

• Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :OTL
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No CLSID value found.
  O4 - HKCU..\Run: [oiitgfkx] C:\Users\Mom\AppData\Local\tayycrbur\qahtkhptssd.exe ()
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
  O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
  O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  [2010/05/16 17:35:59 | 000,000,000 | ---D | C] -- C:\Users\Mom\AppData\Local\tayycrbur
  [2010/05/18 17:34:30 | 000,059,648 | ---- | M] () -- C:\Users\Mom\AppData\Local\syssvc.exe
  [2010/05/09 22:13:29 | 000,000,138 | ---- | C] () -- C:\Users\Mom\Desktop\1019309041.php.url
  
  
  
  
• Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.
  
  
• Click the red Run Fix button.
  
• A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTL.exe
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\oiitgfkx deleted successfully.
C:\Users\Mom\AppData\Local\tayycrbur\qahtkhptssd.exe moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Toolbars\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully.
C:\Users\Mom\AppData\Local\tayycrbur folder moved successfully.
C:\Users\Mom\AppData\Local\syssvc.exe moved successfully.
C:\Users\Mom\Desktop\1019309041.php.url moved successfully.

OTL by OldTimer - Version 3.2.4.1 log created on 05192010_180917

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4121

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/20/2010 6:39:46 PM
mbam-log-2010-05-20 (18-39-46).txt

Scan type: Quick scan
Objects scanned: 119640
Time elapsed: 5 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

There are some icons on my desktop that are labeled "desktop.ini since I did the last post. Also found one in my picture folder, startup folder, and numerous other places on my computer. Is this normal? Can I delete these? why are they there now?

Hello.

• Download combofix from here
  Link 1
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV.
  
• Double click on svchost.exe.
  
• Follow the prompts. NOTE:
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouse click combofix's window whilst it's running. That may cause it to stall.
  

ComboFix 10-05-21.04 - Mom 05/21/2010 21:25:11.1.2 - x86
Microsoft Windows Vista Home Basic 6.0.6002.2.1252.1.1033.18.3032.1913 [GMT -5:00]
Running from: c:\users\Mom\Desktop\ComboFix.exe
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Mom\AppData\Roaming\install.dat
c:\windows\system32\st326162.dll

.
((((((((((((((((((((((((( Files Created from 2010-04-22 to 2010-05-22 )))))))))))))))))))))))))))))))
.

2010-05-22 02:29 . 2010-05-22 02:30 -------- d-----w- c:\users\Mom\AppData\Local\temp
2010-05-22 02:29 . 2010-05-22 02:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-05-21 22:20 . 2010-05-21 22:37 -------- d-----w- c:\users\Mom\AppData\Local\Microsoft Games
2010-05-19 23:09 . 2010-05-19 23:09 -------- d-----w- C:\_OTL
2010-05-11 22:58 . 2010-01-29 15:40 738816 ----a-w- c:\windows\system32\inetcomm.dll
2010-05-02 16:22 . 2010-05-17 00:31 1356 ----a-w- c:\users\Mom\AppData\Local\d3d9caps.dat
2010-04-27 03:20 . 2010-04-27 03:20 242696 ----a-w- c:\programdata\avg9\update\backup\avgtdix.sys
2010-04-27 03:19 . 2010-04-27 03:19 1689952 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-20 23:31 . 2009-12-08 05:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-17 06:33 . 2010-03-24 03:20 117760 ----a-w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-05-17 06:32 . 2010-03-24 03:19 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-05-11 23:06 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-04-29 20:39 . 2009-12-08 05:40 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39 . 2009-12-08 05:40 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 03:20 . 2009-09-23 03:59 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-04-04 03:06 . 2010-04-04 03:06 -------- d-----w- c:\program files\QuickTime
2010-03-24 03:20 . 2010-03-24 03:20 52224 ----a-w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-03-24 03:19 . 2010-03-24 03:19 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2010-03-24 03:19 . 2010-03-24 03:19 -------- d-----w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com
2010-03-24 03:18 . 2010-03-24 03:18 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-03-24 03:09 . 2010-03-24 03:09 -------- d-----w- c:\program files\CCleaner
2010-03-13 17:07 . 2010-03-13 17:07 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-13 17:07 . 2009-09-23 03:59 29512 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-03-13 17:06 . 2009-09-23 03:59 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-05 14:01 . 2010-04-14 03:22 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 03:35 . 2009-09-17 02:04 75112 ----a-w- c:\users\Mom\AppData\Local\GDIPFONTCACHEV1.DAT
2010-02-23 11:10 . 2010-04-14 03:22 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-02-23 11:10 . 2010-04-14 03:22 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-02-23 11:10 . 2010-04-14 03:22 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-23 06:39 . 2010-03-31 03:01 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33 . 2010-03-31 03:01 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33 . 2010-03-31 03:01 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55 . 2010-03-31 03:01 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-06 06:31 . 2009-12-06 05:49 394272 --sha-w- c:\windows\System32\drivers\fidbox.dat
2009-09-10 08:42 . 2009-04-11 19:01 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-11-13 247144]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-02-18 2012912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-31 217088]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-31 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-31 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-31 150552]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-21 3810304]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-04-24 250192]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-31 483428]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-09-10 06:25 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):d7,c2,38,36,a4,3d,ca,01

R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc [x]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-03-13 216200]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-04-27 242896]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-02-17 66632]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe [2009-03-31 81920]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [2010-03-13 916760]
S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-03-13 308064]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [2009-11-13 92008]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2010-02-17 12872]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA844-CC51-11CF-AAFA-00AA00B6015C}]
2009-03-08 11:32 128512 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-msnmsgr - c:\program files\Windows Live\Messenger\msnmsgr.exe
HKLM-Run-NoteBurner - c:\program files\NoteBurner\VTBurnerGUI.exe
SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-21 21:30
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-05-21 21:32:15
ComboFix-quarantined-files.txt 2010-05-22 02:32

Pre-Run: 232,176,775,168 bytes free
Post-Run: 232,355,389,440 bytes free

- - End Of File - - 791F1DAF23690635FDB365DF513E1FBF

Hello.

1. Close any open browsers.
   
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
3. Open notepad and copy/paste the text in the quotebox below into it:
   

   Code:

   
KILLALL::

Driver::
yksvc

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =

   
   
4. Save this as CFScript.txt, in the same location as ComboFix.exe
   
   
   
   
5. Referring to the picture above, drag CFScript into ComboFix.exe
   
6. When finished, it shall produce a log for you at C:\ComboFix.txt
   
7. Please post the contents of the log in your next reply.
   

ComboFix 10-05-22.03 - Mom 05/23/2010 0:42.3.2 - x86
Microsoft Windows Vista Home Basic 6.0.6002.2.1252.1.1033.18.3032.1972 [GMT -5:00]
Running from: c:\users\Mom\Desktop\ComboFix.exe
Command switches used :: c:\users\Mom\Desktop\CFScript.txt
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_yksvc


((((((((((((((((((((((((( Files Created from 2010-04-23 to 2010-05-23 )))))))))))))))))))))))))))))))
.

2010-05-23 05:46 . 2010-05-23 05:47 -------- d-----w- c:\users\Mom\AppData\Local\temp
2010-05-23 05:46 . 2010-05-23 05:46 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-05-23 05:46 . 2010-05-23 05:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-05-21 22:20 . 2010-05-21 22:37 -------- d-----w- c:\users\Mom\AppData\Local\Microsoft Games
2010-05-19 23:09 . 2010-05-19 23:09 -------- d-----w- C:\_OTL
2010-05-11 22:58 . 2010-01-29 15:40 738816 ----a-w- c:\windows\system32\inetcomm.dll
2010-05-02 16:22 . 2010-05-23 04:36 1356 ----a-w- c:\users\Mom\AppData\Local\d3d9caps.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-20 23:31 . 2009-12-08 05:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-17 06:33 . 2010-03-24 03:20 117760 ----a-w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-05-17 06:32 . 2010-03-24 03:19 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-05-11 23:06 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-04-29 20:39 . 2009-12-08 05:40 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39 . 2009-12-08 05:40 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 03:20 . 2010-04-27 03:20 242696 ----a-w- c:\programdata\avg9\update\backup\avgtdix.sys
2010-04-27 03:20 . 2009-09-23 03:59 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-04-27 03:19 . 2010-04-27 03:19 1689952 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll
2010-04-04 03:06 . 2010-04-04 03:06 -------- d-----w- c:\program files\QuickTime
2010-03-24 03:20 . 2010-03-24 03:20 52224 ----a-w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-03-13 17:07 . 2010-03-13 17:07 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-13 17:07 . 2009-09-23 03:59 29512 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-03-13 17:06 . 2009-09-23 03:59 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-05 14:01 . 2010-04-14 03:22 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 03:35 . 2009-09-17 02:04 75112 ----a-w- c:\users\Mom\AppData\Local\GDIPFONTCACHEV1.DAT
2010-02-23 11:10 . 2010-04-14 03:22 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-02-23 11:10 . 2010-04-14 03:22 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-02-23 11:10 . 2010-04-14 03:22 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-23 06:39 . 2010-03-31 03:01 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33 . 2010-03-31 03:01 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33 . 2010-03-31 03:01 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55 . 2010-03-31 03:01 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-06 06:31 . 2009-12-06 05:49 394272 --sha-w- c:\windows\System32\drivers\fidbox.dat
2009-09-10 08:42 . 2009-04-11 19:01 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-11-13 247144]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-02-18 2012912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-31 217088]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-31 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-31 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-31 150552]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-21 3810304]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-04-24 250192]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-31 483428]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-09-10 06:25 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):d7,c2,38,36,a4,3d,ca,01

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-03-13 216200]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-04-27 242896]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-02-17 66632]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe [2009-03-31 81920]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [2010-03-13 916760]
S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-03-13 308064]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [2009-11-13 92008]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2010-02-17 12872]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA844-CC51-11CF-AAFA-00AA00B6015C}]
2009-03-08 11:32 128512 ----a-w- c:\windows\System32\advpack.dll
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-23 00:47
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\system32\WLANExt.exe
c:\windows\System32\bcmwltry.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2010-05-23 00:51:54 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-23 05:51
ComboFix2.txt 2010-05-22 02:32

Pre-Run: 232,116,035,584 bytes free
Post-Run: 232,089,157,632 bytes free

- - End Of File - - 000DD01676071E5F9272BF788FB0E378

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

Run ESET Online Scan
Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.

• Check (tick) this box: YES, I accept the Terms of Use.
  
• Click on the Start button next to it.
  
• When prompted to run ActiveX. click Yes.
  
• You will be asked to install an ActiveX. Click Install.
  
• Once installed, the scanner will be initialized.
  
• After the scanner is initialized, click Start.
  
• Check (tick) Remove found threats box.
  
• Check (tick) Scan unwanted applications.
  
• Click on Scan.
  
• It will start scanning. Please be patient.
  
• Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.
  

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

Hello.

• Click Start >> Control Panel.
  
• Under the Programs click Uninstall a Program
  
• Highlight the following:
  
  Java(TM) 6 Update 13
  
  
• Click on the Uninstall/Change button at the top.
  

Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 20.
  
• Click the "Download JRE" button to the right.
  
• In the Window that opens, select your platform, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Then from your desktop double-click on jre-6u20-windows-i586.exe that you downloaded to install the newest version.
  

How is the machine running now?

Machine has been doing good. Thanks for all your help.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Thank you for all your help. I tried to leave feedback but I got a Submission error said I had to enable javascript?? I checked and my settings say it already is enabled??

Hello.
Ignore that then, probably doesn't realize.