Hi, I have a Gateway laptop with Windows XP. The computer will turn on and go to the welcome screen (but this is as far as it will go). After I click the "owner" user name the screen says "loading" but kicks back to the welcome screen and says it is logging off. I restart/turn off and turn back on trying to get to the safe mode option, only I can't. I looked through posts on here (GeekPolice) and another post had said to download the Avir rescue disc and burn it to a cd. I did this and ran the scan on my laptop. Then I tried yet again to log on so that I can run a virus removal program but same problem when I get to the welcome screen. Any help would be very much appreciated.
P.S. I have run my other laptop in safe mode before when I had a virus so I do know how to get to safe mode. Its very wierd, the screen will not even give me the option to run in safe mode.
P.S. I have run my other laptop in safe mode before when I had a virus so I do know how to get to safe mode. Its very wierd, the screen will not even give me the option to run in safe mode.