I will do the best explaining my problem, please bear with me, I'm new to this forum and have read all the rules so am posting my problems instead of trying to fixit from another forum answer, I am running Windows XP, with the free Avira virus protection, I have already encountered internet security 2009 and removed that by going into safe mode and restoring to an earlier date it worked fine, now I have internet security 2010, this one is much tougher, I couldn't restart in safe mode so I ran my avira and found 4 items, it cleaned them up but not the 2010 virus, everytime I tried to run the protection it found nothing else, now I can't boot up to download anything, when I start up it goes to a screen asking which mode to start in ( safe mode,safe mode with networking, safe mode with command prompt, last known good configuration, start windows normally then after choosing one of these it goes to a screen asking to choose windows or windows recovery, if I choose one it goes right back to the first choice screen ( safe mode etc.) but if I hold down the F8 key it goes to a different screen with several choices like enable boot logging, enable VGA mode, reboot, etc.,I wish I had seen this forum before working on my system, I have irreplacable documents in files that I need and hope you can help me get windows started to recover them, I tried to reboot with the avira recover disk I burned with no luck, windows wouldn't recognize the CD,I also have my system recovery disks that I made when I first bought the computer but I don't want to reload windows and lose my information, can one of the wonderful techs here help me please.