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I was just online and had to end a website. The comp. froze and then restarted. Now I have pop ups everywhere? Help!

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
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Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 9:23:31 AM, on 1/19/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\BrmfBAgS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\cls_pack.exe
C:\Program Files\Malware Defense\mdefense.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\winhlp64.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\msiexec.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [cls_pack.exe] C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\cls_pack.exe
O4 - HKCU\..\Run: [Malware Defense] "C:\Program Files\Malware Defense\mdefense.exe" -noscan
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://asp.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Brother BidiAgent Service for Resource manager (brmfbags) - Brother Industries, Ltd. - C:\WINDOWS\system32\BrmfBAgS.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O24 - Desktop Component 0: (no name) - http://images.nfl.com/images/hdr-logo-nflshield.gif
O24 - Desktop Component 1: (no name) - http://sandiego.padres.mlb.com/sd/images/bg_sd_tile.gif

--
End of file - 9979 bytes

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKCU\..\Run: [cls_pack.exe] C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\cls_pack.exe
    O4 - HKCU\..\Run: [Malware Defense] "C:\Program Files\Malware Defense\mdefense.exe" -noscan


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
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Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

1/19/2010 11:23:21 AM
mbam-log-2010-01-19 (11-23-21).txt

Scan type: Quick Scan
Objects scanned: 109400
Time elapsed: 9 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\malware defense (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Malware Defense (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\H8SRT (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\malware Defense (Rogue.MalwareDefense) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Compaq_Owner\Local Settings\temp\cls_pack.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\temp\Installer.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\malware Defense\help.ico (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\Program Files\malware Defense\md.db (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\Program Files\malware Defense\mdefense.exe (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\Program Files\malware Defense\mdext.dll (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\Program Files\malware Defense\uninstall.exe (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Malware Defense.lnk (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\H8SRTd.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\temp\H8SRTae06.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\temp\H8SRTaec1.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.

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Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Popups CF_download_FF

    Popups CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Popups Cf410

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Popups Cf510

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
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ComboFix 10-01-19.01 - Compaq_Owner 01/19/2010 13:20:08.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.222.47 [GMT -8:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\Combo-Fix.exe
AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\HP Image Zone .lnk
c:\windows\unins000.dat
c:\windows\unins000.exe

.
((((((((((((((((((((((((( Files Created from 2009-12-19 to 2010-01-19 )))))))))))))))))))))))))))))))
.

2010-01-19 21:15 . 2010-01-19 21:15 3829479 ----a-w- c:\program files\ComboFix.exe
2010-01-19 20:54 . 2010-01-19 20:57 16414514 ----a-w- c:\program files\PL6_dload.EXE
2010-01-19 18:56 . 2010-01-19 18:56 5115824 ----a-w- c:\program files\mbam-setup.exe
2010-01-19 17:21 . 2010-01-19 17:21 388096 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2010-01-19 17:21 . 2010-01-19 17:21 -------- d-----w- c:\program files\TrendMicro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-19 19:03 . 2009-06-06 17:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-08 00:07 . 2009-06-06 17:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-08 00:07 . 2009-06-06 17:32 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-21 16:36 . 2004-08-04 12:00 470528 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:45 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
.

------- Sigcheck -------

[7] 2004-08-04 . DA1F27D85E0D1525F6621372E7B685E9 . 4224 . . [5.1.2600.0] . . c:\windows\system32\dllcache\beep.sys

c:\windows\System32\drivers\beep.sys ... is missing !!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-16 68856]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-31 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-03-04 48752]
"IS CfgWiz"="c:\program files\Norton Internet Security\cfgwiz.exe" [2004-09-09 132248]
"URLLSTCK.exe"="c:\program files\Norton Internet Security\UrlLstCk.exe" [2005-03-30 22656]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-09-21 1605740]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2004-04-14 57393]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2004-04-14 40960]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-26 282624]
"SetDefPrt"="c:\program files\Brother\Brmfl04g\BrStDvPt.exe" [2004-11-12 49152]
"ControlCenter2.0"="c:\program files\Brother\ControlCenter2\brctrcen.exe" [2005-01-08 864256]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Camio Viewer.lnk - c:\program files\Sierra Imaging\Image Expert\IXApplet.exe [2006-5-8 103936]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\V CAST Music with Rhapsody\\rhapsody.exe"=

S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [3/15/2006 3:39 PM 2944]
S3 brparimg;Brother Multi Function Parallel Image driver;c:\windows\system32\drivers\BrParImg.sys [3/15/2006 3:39 PM 3168]
S3 BrParWdm;Brother WDM Parallel Driver;c:\windows\system32\drivers\BrParwdm.sys [3/15/2006 3:39 PM 39552]
S3 BrSerWDM;Brother WDM Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [3/15/2006 3:38 PM 61440]
.
Contents of the 'Scheduled Tasks' folder

2009-12-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-10-11 01:13]

2005-11-14 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2005-11-14 03:24]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\apjih79e.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PCDrProfiler - (no file)
HKLM-Run-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe
AddRemove-Adobe Flash Player ActiveX - c:\windows\system32\Macromed\Flash\uninstall_activeX.exe
AddRemove-{D7DBA21A-CDE5-42EC-BB1C-AE4B3E616B9A}_is1 - c:\windows\unins000.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-19 13:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(504)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-01-19 13:44:55
ComboFix-quarantined-files.txt 2010-01-19 21:44

Pre-Run: 73,761,091,584 bytes free
Post-Run: 73,559,990,272 bytes free

- - End Of File - - DD62425BA449E27FFE5BC1A954727376

descriptionPopups EmptyRe: Popups

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I don't know if this was supposed to happen but it reverted me to using Internet Explorer instead of Mozilla?

descriptionPopups EmptyRe: Popups

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Hello.
Is that as default browser?

  1. Close any open browsers.
  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  3. Open notepad and copy/paste the text in the quotebox below into it:

    FCopy::
    c:\windows\system32\dllcache\beep.sys | c:\windows\System32\drivers\beep.sys

  4. Save this as CFScript.txt, in the same location as ComboFix.exe

    Popups Cfscriptb4i

  5. Referring to the picture above, drag CFScript into ComboFix.exe
  6. When finished, it shall produce a log for you at C:\ComboFix.txt
  7. Please post the contents of the log in your next reply.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
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I am not aware of any anti virus that we use on this comp. When I start the comp. it always has a Norton Anti virus page that comes up but when I x out of it, it says are you sure you want to continue unprotected. I don't think we use any anti virus programs, if there are how do I know and or deactivate them?

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We'll get to that issue soon, can you run my CFScript above please.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
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The only combofix I have is the one that is saved to my desktop. When I drag the CFScript.txt into that file it starts running combofix. I do not have a saved file titled Combofix.exe?

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If Combofix isn't present on the Desktop, you can download a new copy.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
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