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descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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ComboFix 09-12-31.A1 - Owner 02/01/2010 13:15:30.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.61.1033.18.1023.497 [GMT 11:00]
Running from: c:\documents and settings\Owner\Desktop\Combo-Fix.exe
AV: avast! antivirus 4.8.1368 [VPS 091231-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
The following files were disabled during the run:
c:\program files\Common Files\Logitech\LVMVFM\LVPrcInj.dll


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Local Settings\Application Data\vjkfdr
c:\documents and settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
c:\documents and settings\Owner\My Documents\ZbThumbnail.info

.
((((((((((((((((((((((((( Files Created from 2009-12-02 to 2010-01-02 )))))))))))))))))))))))))))))))
.

2010-01-01 05:18 . 2010-01-01 05:18 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Runscanner.net
2010-01-01 05:02 . 2009-12-30 03:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-01 05:02 . 2010-01-01 05:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-01 05:02 . 2009-12-30 03:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-01 05:02 . 2010-01-01 05:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-01 00:30 . 2010-01-01 00:30 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2010-01-01 00:30 . 2010-01-01 00:30 -------- d-----w- c:\program files\TrendMicro
2009-12-31 06:06 . 2009-11-24 23:49 48560 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-12-31 06:06 . 2009-11-24 23:48 23120 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-12-31 06:06 . 2009-11-24 23:47 27408 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2009-12-31 06:06 . 2009-11-24 23:47 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-12-31 06:06 . 2009-11-24 23:50 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-12-31 06:06 . 2009-11-24 23:50 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-12-31 06:06 . 2009-11-24 23:51 93424 ----a-w- c:\windows\system32\drivers\aswmon.sys
2009-12-31 06:06 . 2009-11-24 23:50 94160 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2009-12-31 06:06 . 2009-11-24 23:54 1280480 ----a-w- c:\windows\system32\aswBoot.exe
2009-12-31 06:06 . 2009-12-31 06:06 -------- d-----w- c:\program files\Alwil Software
2009-12-11 22:30 . 2009-12-11 22:29 2065688 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-12-11 22:30 . 2009-12-07 05:54 3514648 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe
2009-12-11 22:30 . 2009-12-07 05:54 2029336 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgtray.exe
2009-12-07 07:10 . 2009-12-18 07:12 -------- d-----w- c:\program files\Pivot Stickfigure Animator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-01 22:30 . 2008-05-14 03:33 -------- d-----w- c:\documents and settings\Owner\Application Data\Skype
2010-01-01 22:15 . 2008-11-13 23:09 -------- d-----w- c:\documents and settings\Owner\Application Data\skypePM
2009-12-23 03:52 . 2008-11-03 06:50 -------- d-----w- c:\documents and settings\Owner\Application Data\CameraWindowDC
2009-12-10 11:23 . 2008-05-13 06:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-11-17 08:37 . 2009-11-17 08:37 20299296 ----a-w- c:\documents and settings\Owner\Application Data\TomTom\HOME\Profiles\vw4ru1o0.default\Updates\v2_7_2_1825_win.exe
2009-11-11 05:15 . 2008-11-15 21:38 -------- d-----w- c:\documents and settings\Owner\Application Data\RayV
2009-10-29 07:46 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2006-02-28 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2006-02-28 12:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2006-02-28 12:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2006-02-28 12:00 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2006-02-28 12:00 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2006-02-28 12:00 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2006-02-28 12:00 79872 ----a-w- c:\windows\system32\raschap.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-24 68856]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-08-23 455968]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-04-08 251240]
"Skype"="c:\old data\Program Files\Skype\Phone\Skype.exe" [2008-09-23 21755688]
"RayV"="c:\program files\RayV\RayV\RayV.exe" [2008-09-07 3708200]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1151601.exe" [2009-07-31 468408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-05 16380416]
"SkyTel"="SkyTel.EXE" [2007-06-15 1826816]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-11 7630848]
"nwiz"="nwiz.exe" [2006-08-11 1519616]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-08-11 86016]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-11 2043160]
"ICF"="c:\program files\Internet Content Filter\SafeEyes.exe" [2007-08-02 1243136]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-18 49152]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2007-11-01 151552]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-09-15 185896]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-12-09 225280]
"LogitechCameraAssistant"="c:\program files\Logitech\Video\CameraAssistant.exe" [2005-12-06 489472]
"LogitechVideo[inspector]"="c:\program files\Logitech\Video\InstallHelper.exe" [2005-12-06 23:33 73728]
"LogitechCameraService(E)"="c:\windows\system32\ElkCtrl.exe" [2004-11-01 262144]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-04 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Internet Content Filter\\Pop3Proxy.exe"=
"c:\\Program Files\\RayV\\RayV\\RayV.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Old Data\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [31/12/2009 5:06 PM 114768]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [13/05/2008 6:20 PM 335240]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [31/12/2009 5:06 PM 20560]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [13/05/2008 6:20 PM 297752]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [8/04/2009 9:38 PM 92008]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 07:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2009-12-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 01:34]

2010-01-02 c:\windows\Tasks\User_Feed_Synchronization-{89D5CE74-E5ED-4B39-BDB3-0081484477F5}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.desiringgod.org/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: ICF.dll
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-HPDJ Taskbar Utility - c:\windows\system32\spool\drivers\w32x86\3\hpztsb06.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-02 13:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(748)
c:\windows\system32\ICF.dll
.
Completion time: 2010-01-02 13:29:01
ComboFix-quarantined-files.txt 2010-01-02 02:28

Pre-Run: 99,796,299,776 bytes free
Post-Run: 101,430,628,352 bytes free

- - End Of File - - C2F9CA9E1B68D040DCF63F6C092BF5A6

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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seems to be working ok now but I wont do anything more till you advise I noticed reccomendations to install protection programs could you suggest a group to install

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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i got malwarebytes to run anf it found no infections

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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correction I am doing a full scan and have found an infection

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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here is the log

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/01/2010 3:52:53 PM
mbam-log-2010-01-02 (15-52-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218838
Time elapsed: 50 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe.vir (Spyware.Passwords) -> No action taken.
C:\System Volume Information\_restore{C8E4EE8F-BB1F-4C2D-B9B0-52B2767883F6}\RP393\A0054705.exe (Spyware.Passwords) -> No action taken.

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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here is the log

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/01/2010 3:52:53 PM
mbam-log-2010-01-02 (15-52-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218838
Time elapsed: 50 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe.vir (Spyware.Passwords) -> No action taken.
C:\System Volume Information\_restore{C8E4EE8F-BB1F-4C2D-B9B0-52B2767883F6}\RP393\A0054705.exe (Spyware.Passwords) -> No action taken.

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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should I click" remove selected" on the scan results page?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
win32/nuqel.e - Page 1 DXwU4
win32/nuqel.e - Page 1 VvYDg

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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Machine is running OK thanks I have not connected to the net yet Should I? the combofix program as it uninstalled said a program was trying to attach itself to combofix it told me to write it down I might need it later. It is C:\Program Files\Common files\logitech\LVMVFM\LVPrInj.dll as I went through the combofix process yesterday it came up with a message to "do I want to close down the tray assistant associated with the logitech camera on my computer I said yes. Do I need to deal with this?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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do I need to change my proxy settings back?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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No, the proxy we removed at the start was set by the malware.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
win32/nuqel.e - Page 1 DXwU4
win32/nuqel.e - Page 1 VvYDg

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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So am I right to go now is that logitech thing an issue? Have you got some suggestions for future protection?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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one other thing do I delete the 2 items in the quarantine box of malwarebytes?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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Hello.
The logitech thing shouldn't be an issue, and you can delete anything in quarantine now.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
win32/nuqel.e - Page 1 DXwU4
win32/nuqel.e - Page 1 VvYDg

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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Thanks you need a medal!

I appreciate your help particularly over this new year period thankfully the internet strethches over to Australia so I could find you Guys!
How do you learn this stuff? How did you Know which codes to treat? I would be interested in learning.

Cheers Pete

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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Do you need to put all of these on as some seem to be treating the same issues?

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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I have posted this from the previously infected computer!

descriptionwin32/nuqel.e - Page 1 EmptyRe: win32/nuqel.e

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To answer your questions, I learnt from an online training school, and half the learning is basically using Google to find the answers you want.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
win32/nuqel.e - Page 1 DXwU4
win32/nuqel.e - Page 1 VvYDg

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