Win32/Nuqel.E

i must resort to the best fixers in the world i have reffered countless people to u guys thank u
my issue is this Win32/Nuqel.E on my mothers net book shes running windows 7
please help

Hi

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com


Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.

ComboFix 10-05-08.01 - ROBIN 05/08/2010 15:30:35.1.2 - x86 NETWORK
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.987.565 [GMT -7:00]
Running from: c:\users\ROBIN\Desktop\commy.exe
Command switches used :: /stepdel
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\sqlite3.dll

.
((((((((((((((((((((((((( Files Created from 2010-04-08 to 2010-05-08 )))))))))))))))))))))))))))))))
.

2010-05-08 22:39 . 2010-05-08 22:39 -------- d-----w- c:\users\ROBIN\AppData\Local\temp
2010-05-08 22:39 . 2010-05-08 22:39 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-05-08 22:28 . 2010-05-08 22:29 -------- d-----w- C:\32788R22FWJFW
2010-05-06 01:15 . 2010-05-06 01:15 -------- d-----w- c:\users\ROBIN\AppData\Local\ElevatedDiagnostics
2010-05-05 16:12 . 2010-05-05 16:12 -------- d-----w- c:\users\ROBIN\AppData\Roaming\.BitTornado
2010-05-03 18:22 . 2010-05-08 23:07 -------- d-----w- c:\program files\BitTornado
2010-04-21 16:56 . 2010-04-21 16:56 242696 ----a-w- c:\programdata\avg9\update\backup\avgtdix.sys
2010-04-21 16:54 . 2010-04-21 16:54 1689952 ----a-w- c:\programdata\avg9\update\backup\avgupd.dll
2010-04-21 00:16 . 2010-05-08 23:06 -------- d--h--w- c:\programdata\CanonBJ
2010-04-21 00:16 . 2009-03-24 12:00 70656 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\CNMPPA0.DLL
2010-04-21 00:16 . 2009-03-24 12:00 27648 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\CNMPDA0.DLL
2010-04-21 00:16 . 2010-04-21 00:16 -------- d--h--w- c:\windows\system32\CanonIJ Uninstaller Information
2010-04-21 00:15 . 2009-03-24 12:00 272384 ----a-w- c:\windows\system32\CNMLMA0.DLL
2010-04-21 00:15 . 2009-03-18 16:09 178176 ----a-w- c:\windows\system32\CNMIUA0.DLL
2010-04-21 00:15 . 2010-05-08 23:06 -------- d--h--w- c:\program files\CanonBJ
2010-04-16 01:26 . 2009-04-27 12:21 28928 ----a-w- c:\windows\system32\uxtuneup.dll
2010-04-16 01:26 . 2010-04-16 01:26 361216 ----a-w- c:\windows\system32\TuneUpDefragService.exe
2010-04-14 01:03 . 2010-02-27 12:07 3899280 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 01:03 . 2010-02-27 12:07 3954568 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 01:03 . 2010-03-08 21:33 427520 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 01:03 . 2010-02-27 07:32 221696 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 01:03 . 2010-02-27 07:32 95744 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 01:03 . 2010-02-27 07:32 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-13 21:10 . 2010-01-09 06:52 132608 ----a-w- c:\windows\system32\cabview.dll
2010-04-13 21:10 . 2009-12-29 06:55 172032 ----a-w- c:\windows\system32\wintrust.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-08 23:07 . 2010-02-23 04:59 -------- d-----w- c:\users\ROBIN\AppData\Roaming\vlc
2010-05-08 23:07 . 2009-11-18 07:19 -------- d-----w- c:\program files\Microsoft Works
2010-05-08 23:06 . 2009-11-18 07:45 -------- d-----w- c:\programdata\Hewlett-Packard
2010-05-08 23:06 . 2010-04-21 00:17 -------- d-----w- c:\program files\Canon
2010-05-07 02:41 . 2010-02-26 22:47 -------- d-----w- c:\programdata\Recovery
2010-05-05 16:51 . 2010-02-17 02:24 814 ----a-w- c:\users\ROBIN\AppData\Roaming\wklnhst.dat
2010-04-21 16:56 . 2010-02-23 05:36 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-04-16 01:26 . 2010-02-23 03:44 604416 ----a-w- c:\windows\system32\TUProgSt.exe
2010-04-16 01:25 . 2010-02-23 03:44 -------- d-----w- c:\program files\TuneUp Utilities 2009
2010-04-14 03:26 . 2009-11-18 07:31 -------- d-----w- c:\programdata\Microsoft Help
2010-04-07 15:54 . 2010-04-07 15:54 4255072 ----a-w- c:\programdata\avg9\update\backup\avgcorex.dll
2010-04-03 21:49 . 2010-04-03 21:46 -------- d-----w- c:\users\ROBIN\AppData\Roaming\Yahoo!
2010-04-03 21:46 . 2010-04-03 21:46 -------- d-----w- c:\programdata\Yahoo! Companion
2010-04-03 21:46 . 2010-04-03 21:45 -------- d-----w- c:\programdata\Yahoo!
2010-04-03 21:46 . 2010-04-03 21:41 -------- d-----w- c:\program files\Yahoo!
2010-04-01 16:46 . 2010-04-01 16:46 1035032 ----a-w- c:\programdata\avg9\update\backup\avgupd.exe
2010-03-28 02:02 . 2010-03-26 18:28 -------- d-----w- c:\users\ROBIN\AppData\Roaming\HP Support Assistant
2010-03-28 02:02 . 2010-02-12 01:19 -------- d-----w- c:\users\ROBIN\AppData\Roaming\HpUpdate
2010-03-26 18:39 . 2009-11-18 06:37 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-03-26 18:35 . 2009-11-18 06:33 -------- d-----w- c:\program files\Hewlett-Packard
2010-03-26 18:33 . 2010-03-26 18:33 -------- d-----w- c:\programdata\{657095DF-DBDB-4B17-8245-B38845C97069}
2010-03-26 18:32 . 2010-02-12 01:11 80944 ----a-w- c:\users\ROBIN\AppData\Local\GDIPFONTCACHEV1.DAT
2010-03-26 00:14 . 2009-11-18 08:06 -------- d-----w- c:\program files\Common Files\Adobe
2010-03-25 06:29 . 2010-03-25 06:29 -------- d-----w- c:\programdata\Office Genuine Advantage
2010-03-23 13:34 . 2010-03-23 13:34 -------- d-----w- c:\users\ROBIN\AppData\Roaming\CyberLink
2010-03-13 00:08 . 2010-03-13 00:08 -------- d-----w- c:\users\ROBIN\AppData\Roaming\AVG9
2010-03-09 21:09 . 2010-03-09 21:09 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-09 21:09 . 2010-02-23 05:35 29512 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-03-09 21:09 . 2010-02-23 05:36 25096 ----a-w- c:\windows\system32\drivers\AVGIDSwx.sys
2010-03-09 21:09 . 2010-02-23 05:35 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-09 21:09 . 2010-02-23 05:36 52872 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2010-03-04 22:06 . 2010-03-26 18:31 1125640 ----a-w- c:\programdata\Hewlett-Packard\HPSAUpgrade\HpSAUpgrade.exe
2010-02-23 07:56 . 2010-03-30 17:47 977920 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 05:35 . 2010-02-23 05:35 24856 ----a-w- c:\windows\system32\drivers\avgfwd6x.sys
2009-06-10 21:26 . 2009-07-14 02:04 9633792 --sha-r- c:\windows\Fonts\StaticCache.dat
2009-07-14 01:14 . 2009-07-13 23:42 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2009-10-29 01:18 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2009-10-29 01:18 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2009-10-29 01:18 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2009-10-29 01:18 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2009-10-29 01:18 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-02-13 39408]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-03-20 5248312]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-20 136544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"GrpConv"="grpconv -o" [X]

c:\users\ROBIN\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-04-04 05:42 36272 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG9_TRAY]
2010-04-21 16:56 2064736 ----a-w- c:\progra~1\AVG\AVG9\avgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2009-10-16 04:21 173592 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP]
2009-07-14 11:54 589104 ----a-w- c:\program files\Hewlett-Packard\HP QuickSync\QuickSync.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2008-12-08 22:50 54576 ----a-w- c:\program files\Hp\HP Software Update\hpwuschd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2009-06-05 03:03 186904 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2009-10-16 04:21 141848 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2009-10-16 04:21 150552 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2009-08-20 18:46 322104 ----a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-07-14 01:14 1173504 ----a-w- c:\program files\Windows Sidebar\sidebar.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Simplify Media]
2009-10-23 19:56 21498376 ----a-w- c:\program files\Hp\HP MediaStream\HPMediaStream.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-11-18 09:16 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2010-02-13 02:56 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2009-11-03 18:57 1594664 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SysTrayApp]
2009-10-12 06:51 495708 ----a-w- c:\program files\IDT\WDM\sttray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WirelessAssistant]
2009-09-01 18:41 499768 ----a-w- c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZumoDrive]
2010-02-12 01:01 2038 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-03-09 216200]
R1 DVMIO;DVMIO;c:\splash.sys\config\dvmio.sys [2009-09-30 17624]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_5576240ee6baaa25\aestsrv.exe [2009-03-02 81920]
R2 avg9emc;AVG E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [2010-03-09 916760]
R2 avg9wd;AVG WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-03-09 308064]
R2 avgfws9;AVG Firewall;c:\program files\AVG\AVG9\avgfws9.exe [2010-03-09 2325816]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe AVGIDSAgent [x]
R2 DvmMDES;DeviceVM Meta Data Export Service;c:\splash.sys\config\DVMExportService.exe [2009-07-09 323584]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 135664]
R3 AVGIDSDriverw7x;AVG9IDSDriver;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN7\AVGIDSDriver.sys [2010-03-09 122376]
R3 AVGIDSFilterw7x;AVG9IDSFilter;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN7\AVGIDSFilter.sys [2010-03-09 30216]
R3 AVGIDSShimw7x;AVG9IDSShim;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN7\AVGIDSShim.sys [2010-03-09 20488]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-05-05 228408]
R3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 rcmirror;rcmirror;c:\windows\system32\DRIVERS\rcmirror.sys [2008-10-08 3328]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-09-02 174592]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-10-02 204288]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S0 AVGIDSErHrw7x;AVG9IDSErHr;c:\windows\System32\Drivers\AVGIDSwx.sys [2010-03-09 25096]
S0 AvgRkx86;avgrkx86.sys;c:\windows\System32\Drivers\avgrkx86.sys [2010-03-09 52872]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6x.sys [2010-02-23 24856]
S1 AvgTdiX;AVG Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-04-21 242896]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp
.
Contents of the 'Scheduled Tasks' folder

2010-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 02:57]

2010-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 02:57]

2010-04-19 c:\windows\Tasks\HPCeeScheduleForROBIN.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2009-10-07 12:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
FF - ProfilePath - c:\users\ROBIN\AppData\Roaming\Mozilla\Firefox\Profiles\tmfd1frg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKLM-RunOnce- - (no file)
MSConfigStartUp-Sprint SmartView - c:\program files\Sprint\Sprint SmartView\SprintSV.exe
AddRemove-{495A8A3C-8FD0-4C46-9979-95C26181A1AB} - c:\program files\InstallShield Installation Information\{495A8A3C-8FD0-4C46-9979-95C26181A1AB}\setup.exe


.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2010-05-08 15:43:16
ComboFix-quarantined-files.txt 2010-05-08 22:43

Pre-Run: 112,995,975,168 bytes free
Post-Run: 112,673,005,568 bytes free

- - End Of File - - FA9CD23C8375572D5BA970D1DBA85C12

Please download Malwarebytes Anti-Malware from Malwarebytes.org.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  
• Copy and paste the entire report in your next reply.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4080

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

5/8/2010 8:55:05 PM
mbam-log-2010-05-08 (20-55-05).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 232303
Time elapsed: 43 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Please run a free online scan with the ESET Online Scanner

• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• When asked, allow the ActiveX control to install
  
• Click Start
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  
• Click Scan (This scan can take several hours, so please be patient)
  
• Once the scan is completed, you may close the window
  
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  
• Copy and paste that log as a reply to this topic
  

ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=06bbf0f9af602547839f6aa4b38762ec
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-09 09:19:37
# local_time=2010-05-09 02:19:37 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=1029 16777213 100 100 0 5610395 0 0
# compatibility_mode=5893 16776574 66 85 24954062 24967862 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=128417
# found=0
# cleaned=0
# scan_time=16908

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
  
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
  
• Select Performance Information and Tools
  
• On the left select Open Disk Cleanup
  
• Select Files from all users and accept the warning if you get one
  
• In the drop down box select your main drive i.e. C
  
• For a few moments the system will make some calculations
  
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
  
• Select Delete

You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
  
• Double click OTC.exe.
  
• Click the CleanUp! button.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Results of screen317's Security Check version 0.99.4
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
AVG 9.0
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
TuneUp Utilities 2009
Java(TM) 6 Update 15
Out of date Java installed!
Adobe Flash Player 10.0.45.2
Adobe Reader 9.3.2 MUI
Mozilla Firefox (3.6.3)
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

===================

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

See this page for more info about malware and prevention.

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