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descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyAttacked by Win32/Nuqel.E and BankerA.Fox

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Hi there,

Sunday I turned my computer on and was attacked by Win32/Nuqel.E and BankerA.Fox. I found your website and tried to clean it using the system tools recommended to others. I had problems at first downloading the software on your site (I was using internet explorer and everything was being blocked) I switched to Mozilla and I then did a system restore and was able to run the "High Jack This" and "Malwarebytes Anti-Malware". The malware found some infected files and those have been removed using the quick scan. The major attack appears to have been fixed using those recommendations. Thank you! However, the next day I started to receive pop ups even though my pop up blocker was on. I then ran a full scan using malware and it found 1 infected file that I removed. If I try to click on any links to websites through google or yahoo those links take me to advertising sites. I'm not sure what else I need to do so here I am asking for your help!!!! Her is my most recent "High jack This" log. I still have the initial log from "High Jack This" from Sunday if that is needed. Thanks so much!




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:02 PM, on 12/1/09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll (file missing)
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} (RSClientPrint 2005 Class) - http://rs2.ebfarm.com/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=h3zregavugjjtif5lcxxjrrh&ControlID=78d5cc09d9514da59f7a9c7bd55cf666&Culture=127&UICulture=9&ReportStack=1&OpType=PrintCab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/08027ba5f73da10ff802/netzip/RdxIE2.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe (file missing)
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 8904 bytes

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Attacked by Win32/Nuqel.E and BankerA.Fox DXwU4
Attacked by Win32/Nuqel.E and BankerA.Fox VvYDg

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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I ran the scan it found nothing. My computer is still infected with something though. Here is the MBAM log just incase...


Malwarebytes' Anti-Malware 1.41
Database version: 3288
Windows 5.1.2600 Service Pack 3

12/3/09 1:53:02 PM
mbam-log-2009-12-03 (13-53-02).txt

Scan type: Quick Scan
Objects scanned: 141425
Time elapsed: 24 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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Last edited by Tara Marquez on 3rd December 2009, 10:11 pm; edited 1 time in total (Reason for editing : duplicate post)

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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I ran the scan it found nothing. My computer is still infected with something though. Here is the MBAM log just incase...


Malwarebytes' Anti-Malware 1.41
Database version: 3288
Windows 5.1.2600 Service Pack 3

12/3/09 1:53:02 PM
mbam-log-2009-12-03 (13-53-02).txt

Scan type: Quick Scan
Objects scanned: 141425
Time elapsed: 24 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

more_horiz
I ran the scan it found nothing. My computer is still infected with something though. Here is the MBAM log just incase...


Malwarebytes' Anti-Malware 1.41
Database version: 3288
Windows 5.1.2600 Service Pack 3

12/3/09 1:53:02 PM
mbam-log-2009-12-03 (13-53-02).txt

Scan type: Quick Scan
Objects scanned: 141425
Time elapsed: 24 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Attacked by Win32/Nuqel.E and BankerA.Fox CF_download_FF

    Attacked by Win32/Nuqel.E and BankerA.Fox CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Attacked by Win32/Nuqel.E and BankerA.Fox Cf410

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Attacked by Win32/Nuqel.E and BankerA.Fox Cf510

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Attacked by Win32/Nuqel.E and BankerA.Fox DXwU4
Attacked by Win32/Nuqel.E and BankerA.Fox VvYDg

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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ComboFix 09-12-03.04 - Tara u 12/03/09 19:19.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.512.224 [GMT -8:00]
Running from: c:\documents and settings\Tara\Desktop\Combo-Fix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\S-1-5-21-2020637620-2857422465-3585186845-1003
c:\recycler\S-1-5-21-2304659736-2826650621-2974146706-1003
c:\recycler\S-1-5-21-839522115-448539723-682003330-1003
c:\windows\Downloaded Program Files\RdxIE.dll
c:\windows\Downloaded Program Files\Temp
c:\windows\system\oeminfo.ini
c:\windows\system32\ps2.bat

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :p
.
((((((((((((((((((((((((( Files Created from 2009-11-04 to 2009-12-04 )))))))))))))))))))))))))))))))
.

2009-11-30 03:41 . 2009-11-30 03:41 -------- d-sh--w- c:\documents and settings\Owner\IECompatCache
2009-11-30 02:02 . 2009-11-30 02:02 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes
2009-11-29 23:33 . 2009-11-29 23:33 -------- d-----w- c:\documents and settings\Tara\Application Data\Malwarebytes
2009-11-29 23:33 . 2009-09-10 22:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-29 23:33 . 2009-11-29 23:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-29 23:33 . 2009-09-10 22:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-29 23:33 . 2009-12-03 19:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-29 21:57 . 2009-11-29 21:57 -------- d-----w- c:\program files\Trend Micro
2009-11-29 21:23 . 2009-11-29 21:23 -------- d-----w- c:\windows\system32\wbem\Repository
2009-11-29 20:22 . 2009-11-29 21:22 -------- d-----w- c:\program files\Common Files\PC Tools
2009-11-29 20:22 . 2009-11-29 21:22 -------- d-----w- c:\program files\Spyware Doctor
2009-11-28 19:26 . 2009-11-28 19:26 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-11-28 19:21 . 2009-11-30 00:57 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\afelwo

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-03 20:26 . 2001-08-17 20:51 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-01 02:22 . 2001-11-30 00:50 1632 ----a-w- c:\windows\system32\d3d8caps.dat
2009-12-01 01:46 . 2008-07-24 01:22 1744 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-29 16:40 . 2004-09-26 19:37 34920 -c--a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-21 00:59 . 2008-04-30 02:02 -------- d-----w- c:\program files\McAfee
2009-11-11 02:34 . 2009-09-03 22:02 -------- d-----w- c:\program files\MMKids
2009-09-29 03:22 . 2009-09-29 03:22 32572 ---ha-w- c:\windows\system32\mlfcache.dat
2009-09-29 02:46 . 2004-03-02 02:10 34920 -c--a-w- c:\documents and settings\Tara\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-22 00:09 . 2009-09-22 00:09 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-16 17:22 . 2008-04-30 02:04 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 17:22 . 2008-04-30 02:04 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 17:22 . 2008-04-30 02:04 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 17:22 . 2008-04-30 02:04 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 17:22 . 2008-04-30 02:04 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-13 20:41 . 2009-09-13 20:41 3584 -c--a-r- c:\documents and settings\Tara\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2009-09-11 14:18 . 2001-08-18 05:36 136192 ----a-w- c:\windows\system32\msv1_0.dll
2004-07-11 06:10 . 2004-07-11 06:10 41 -c--a-w- c:\program files\dskplmlink.hfp
2008-02-08 05:46 . 2008-02-08 05:46 13624 -c--a-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2008-02-08 05:46 . 2008-02-08 05:46 87360 -c--a-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2008-02-08 05:46 . 2008-02-08 05:46 91448 -c--a-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2008-02-08 05:46 . 2008-02-08 05:46 21824 -c--a-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2008-02-08 05:46 . 2008-02-08 05:46 206136 -c--a-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2008-02-08 05:46 . 2008-02-08 05:46 31544 -c--a-w- c:\program files\mozilla firefox\plugins\icafile.dll
2008-02-08 05:46 . 2008-02-08 05:46 40248 -c--a-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2007-03-17 01:27 . 2007-03-17 01:27 479232 -c--a-w- c:\program files\mozilla firefox\plugins\msvcm80.dll
2007-03-17 01:27 . 2007-03-17 01:27 548864 -c--a-w- c:\program files\mozilla firefox\plugins\msvcp80.dll
2007-03-17 01:27 . 2007-03-17 01:27 626688 -c--a-w- c:\program files\mozilla firefox\plugins\msvcr80.dll
2007-07-20 20:47 . 2007-07-20 20:47 981170 -c--a-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2008-02-08 05:46 . 2008-02-08 05:46 24384 -c--a-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
2001-07-22 02:45 . 2001-07-22 02:45 94784 -csh--w- c:\windows\twain.dll
2008-04-14 00:12 . 2001-08-18 05:36 50688 -csh--w- c:\windows\twain_32.dll
2008-04-14 00:12 . 2001-08-18 05:36 57344 --sha-w- c:\windows\SYSTEM32\msvcirt.dll
2008-04-14 00:12 . 2001-08-18 05:36 84992 --sh--w- c:\windows\SYSTEM32\olepro32.dll
2008-04-14 00:12 . 2001-08-18 05:36 11776 --sh--w- c:\windows\SYSTEM32\regsvr32.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Works Update Detection"="c:\program files\Microsoft Works\WkDetect.exe" [2000-08-16 28739]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-06-03 251240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"KBD"="c:\hp\KBD\KBD.EXE" [2001-07-06 61440]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2001-06-15 212992]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2001-08-08 143360]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2001-08-07 90112]
"PS2"="c:\windows\system32\ps2.exe" [2001-07-03 81920]
"checktime"="c:\program files\HPSelect\Frontend\ct.exe" [2001-08-14 45056]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-02-14 185896]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-04-30 158624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\SYSTEM32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp center.lnk - c:\program files\hp center\137903\Program\BackWeb-137903.exe [2001-9-5 16384]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\hp center\\137903\\Program\\BackWeb-137903.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [6/3/09 4:46 AM 92008]
S3 PCDRDRV;Pcdr CPU Helper Driver;c:\windows\system32\drivers\PCDRDRV.sys --> c:\windows\system32\drivers\PCDRDRV.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-09-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2008-10-13 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-04-30 19:22]

2009-12-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-04-30 19:22]

2009-12-04 c:\windows\Tasks\User_Feed_Synchronization-{577DE96B-2B17-4B98-B5AB-87604ED5E1EC}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} - hxxp://rs2.ebfarm.com/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=h3zregavugjjtif5lcxxjrrh&ControlID=78d5cc09d9514da59f7a9c7bd55cf666&Culture=127&UICulture=9&ReportStack=1&OpType=PrintCab
FF - ProfilePath - c:\documents and settings\Tara\Application Data\Mozilla\Firefox\Profiles\49580so4.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\program files\PayPal\PayPal Plug-In\components\PayPalPlugin.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npicaN.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nppl3260.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprjplug.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprpjplug.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-SiteAdvisor - c:\program files\SiteAdvisor\6253\SiteAdv.exe
AddRemove-ItsDeductible7 - c:\program files\ItsDeductible7\DeIsL1.isu
AddRemove-KBD - c:\hp\KBD\KBD.EXE uninstalled
AddRemove-PS2 - c:\windows\system32\ps2.exe uninstall
AddRemove-RealJukebox 1.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
AddRemove-RealPlayer 6.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
AddRemove-TurboTax Home & Business 2007 - c:\program files\TurboTax\Home & Business 2007\TaxUnst.EXE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-03 19:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
Completion time: 2009-12-03 20:02
ComboFix-quarantined-files.txt 2009-12-04 04:02

Pre-Run: 49,368,571,904 bytes free
Post-Run: 49,623,113,728 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows Whistler Personal" /fastdetect /NoExecute=OptIn

- - End Of File - - 85CD946E69675F4EB4E56E3CF74AF8BB

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

more_horiz
Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Attacked by Win32/Nuqel.E and BankerA.Fox DXwU4
Attacked by Win32/Nuqel.E and BankerA.Fox VvYDg

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

more_horiz
It seems to be working perfectly now - Thank you very much! I will be making a donation for the assistance.

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

more_horiz
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Attacked by Win32/Nuqel.E and BankerA.Fox DXwU4
Attacked by Win32/Nuqel.E and BankerA.Fox VvYDg

descriptionAttacked by Win32/Nuqel.E and BankerA.Fox EmptyRe: Attacked by Win32/Nuqel.E and BankerA.Fox

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