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descriptionconstant restarts, will not open programs and will not start in safe Emptyconstant restarts, will not open programs and will not start in safe

more_horiz
Having lots of random problems. Constant rebooting, will not run or open malwarebytes, avg or much of anything hijack log posted - help




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:51:11 PM, on 8/3/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://aimhealth.webex.com/client/T26L/training/ieatgpc.cab
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

--
End of file - 4557 bytes

descriptionconstant restarts, will not open programs and will not start in safe EmptyRe: constant restarts, will not open programs and will not start in safe

more_horiz
Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    constant restarts, will not open programs and will not start in safe CF_download_FF

    constant restarts, will not open programs and will not start in safe CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    constant restarts, will not open programs and will not start in safe Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    constant restarts, will not open programs and will not start in safe Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
constant restarts, will not open programs and will not start in safe DXwU4
constant restarts, will not open programs and will not start in safe VvYDg

descriptionconstant restarts, will not open programs and will not start in safe Emptycombo-fix log

more_horiz
between start ups i was able to download malwarebytes and run and also do a avg scan, things seem to be going better but i did run the combo-fix and here is the log.
ComboFix 09-08-03.A2 - HP_Administrator 08/04/2009 8:48.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.484 [GMT -4:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: COMODO Firewall Pro *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\COUPON~1.DLL
c:\windows\COUPON~1.OCX
c:\windows\CouponBarIE.dll
c:\windows\CouponPrinter.ocx
c:\windows\Installer\10627119.msp
c:\windows\Installer\12c52119.msp
c:\windows\Installer\12cabc76.msp
c:\windows\Installer\1489dcb2.msp
c:\windows\Installer\14fce87a.msp
c:\windows\Installer\180971bd.msp
c:\windows\Installer\191a87e5.msp
c:\windows\Installer\199e65c4.msp
c:\windows\Installer\1b634977.msp
c:\windows\Installer\1d1e248f.msp
c:\windows\Installer\1e473747.msp
c:\windows\Installer\1e6694a3.msp
c:\windows\Installer\1ec23be4.msp
c:\windows\Installer\226eef89.msp
c:\windows\Installer\234953bd.msp
c:\windows\Installer\24471866.msp
c:\windows\Installer\279e36ad.msp
c:\windows\Installer\2a178023.msp
c:\windows\Installer\35baa7b.msp
c:\windows\Installer\36dfbd9e.msp
c:\windows\Installer\36f3d75e.msp
c:\windows\Installer\478f3f8.msp
c:\windows\Installer\4b24ba8.msp
c:\windows\Installer\4c194be.msp
c:\windows\Installer\4c5b524.msp
c:\windows\Installer\4db1956.msp
c:\windows\Installer\51712da.msp
c:\windows\Installer\90a0e7df.msi
c:\windows\Installer\90a0e7e6.msi
c:\windows\Installer\90a0e7ed.msi
c:\windows\Installer\9c56b19.msp
c:\windows\Installer\9dc2bed.msp
c:\windows\Installer\a1cc5c4.msp
c:\windows\Installer\a2fc1ff.msp
c:\windows\Installer\dca28f2.msp
c:\windows\Installer\f2238a8.msp
c:\windows\Installer\f6caad3.msp
c:\windows\kb913800.exe

.
((((((((((((((((((((((((( Files Created from 2009-07-04 to 2009-08-04 )))))))))))))))))))))))))))))))
.

2009-08-03 18:57 . 2009-08-03 18:57 -------- d-----w- c:\documents and settings\HP_Administrator\Local Settings\Application Data\AVG Security Toolbar
2009-08-03 18:53 . 2009-08-03 18:53 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-08-03 18:53 . 2009-08-03 18:53 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-08-03 18:53 . 2009-08-03 18:53 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-08-03 18:53 . 2009-08-03 18:53 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-08-03 18:53 . 2009-08-04 12:33 -------- d-----w- c:\windows\system32\drivers\Avg
2009-08-03 18:52 . 2009-08-03 18:52 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-08-03 17:51 . 2009-08-03 17:51 -------- d-----w- c:\program files\Trend Micro
2009-08-03 15:21 . 2009-07-13 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 15:21 . 2009-08-03 15:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-03 15:21 . 2009-08-03 15:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-03 15:21 . 2009-07-13 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-03 15:18 . 2009-08-03 15:18 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\AVG8
2009-08-03 13:56 . 2009-08-03 13:56 -------- d-----w- c:\windows\system32\wbem\Repository
2009-08-03 13:19 . 2009-08-03 13:19 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes
2009-08-03 13:19 . 2009-08-03 13:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware(2)
2009-08-03 13:19 . 2009-08-03 13:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes(2)

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-03 18:52 . 2008-06-24 13:52 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-07-16 16:44 . 2007-04-13 18:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-06-29 16:12 . 2004-08-10 04:00 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-10 04:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2004-08-10 04:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-06-16 14:55 . 2004-08-10 04:00 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:55 . 2004-08-10 04:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-03 19:24 . 2004-08-10 04:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-07 15:44 . 2004-08-10 04:00 344064 ----a-w- c:\windows\system32\localspl.dll
2009-05-06 13:59 . 2005-05-20 18:32 14868 ----a-w- c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat
2007-10-01 14:58 . 2007-10-01 14:56 4886016 --sha-w- c:\program files\ehthumbs.db
2007-10-01 14:57 . 2007-10-01 14:57 565248 --sha-w- c:\program files\Common Files\ehthumbs.db
2009-07-22 14:03 . 2009-03-27 14:57 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-07-24 1090816]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-07-24 13:55 1090816 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-07-24 1090816]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-10 15360]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 2321600]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 2097488]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-04-27 282624]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-03 2000152]

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\
WKCALREM.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2004-6-23 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-03 18:53 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SpySubtract.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\SpySubtract.lnk
backup=c:\windows\pss\SpySubtract.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=c:\windows\pss\Updates from HP.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Wireless Configuration Utility.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Wireless Configuration Utility.lnk
backup=c:\windows\pss\Wireless Configuration Utility.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Viewpoint Manager Service"=2 (0x2)
"Symantec Core LC"=2 (0x2)
"SPBBCSvc"=2 (0x2)
"SNDSrvc"=2 (0x2)
"SBService"=2 (0x2)
"SAVScan"=3 (0x3)
"ose"=3 (0x3)
"odserv"=3 (0x3)
"navapsvc"=2 (0x2)
"MDM"=2 (0x2)
"LiveUpdate"=3 (0x3)
"LightScribeService"=2 (0x2)
"ISSVC"=2 (0x2)
"iPod Service"=3 (0x3)
"GoogleDesktopManager"=3 (0x3)
"GEARSecurity"=2 (0x2)
"FLEXnet Licensing Service"=3 (0x3)
"crd"=2 (0x2)
"ccSetMgr"=2 (0x2)
"ccPwdSvc"=3 (0x3)
"ccProxy"=2 (0x2)
"ccEvtMgr"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Automatic LiveUpdate Scheduler"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"4769:UDP"= 4769:UDP:Windows Media Format SDK (iexplore.exe)
"4768:UDP"= 4768:UDP:Windows Media Format SDK (iexplore.exe)

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [8/3/2009 2:53 PM 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [8/3/2009 2:53 PM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [8/3/2009 2:52 PM 297752]
S1 vcdrom;Virtual CD-ROM Device Driver;\??\h:\2. portable\Disk Mounter\VCdRom.sys --> h:\2. portable\Disk Mounter\VCdRom.sys [?]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2/16/2009 2:25 PM 33752]
S3 TNET1130;IEEE 802.11g Wireless Cardbus/PCI Adapter;c:\windows\system32\drivers\TNET1130.sys [12/19/2003 12:14 PM 360832]
S4 crd;crd; [x]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/10/2007 3:20 PM 24652]
.
Contents of the 'Scheduled Tasks' folder

2009-06-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 19:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
IE:
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5namvbki.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\5namvbki.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-04 09:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(772)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-08-04 9:06
ComboFix-quarantined-files.txt 2009-08-04 13:06
ComboFix2.txt 2008-04-10 19:36
ComboFix3.txt 2008-04-10 17:52

Pre-Run: 195,917,398,016 bytes free
Post-Run: 196,753,080,320 bytes free

219 --- E O F --- 2009-07-30 12:06

descriptionconstant restarts, will not open programs and will not start in safe EmptyRe: constant restarts, will not open programs and will not start in safe

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Hello.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
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constant restarts, will not open programs and will not start in safe DXwU4
constant restarts, will not open programs and will not start in safe VvYDg

descriptionconstant restarts, will not open programs and will not start in safe Emptyuninstall file attached along with new finds

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I have some new problems, my oe is affected and has lost the toolbar that sends attchment, has tolls, accounts etc. When I went to my start bar to open hijackthis to follow this last instruction, I cannot open all programs. I went into my computer, opened c and have a very short list of whats in there. I haven't looked anywhere else to see whats affected, but something is going on.





007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR

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Hello.
What's oe? Any toolbar that sends attachments can be questionable to what else it's doing, so Combofix may have removed it.

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
constant restarts, will not open programs and will not start in safe DXwU4
constant restarts, will not open programs and will not start in safe VvYDg

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OUTLOOK EXPRESS

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I use outlook express for my email and I lost the toolbar across the top that allows me to send attachment, manage my accounts and options/tools.

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Hello, the log looks cut off, can you post all of it,

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

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constant restarts, will not open programs and will not start in safe 2wg6fte

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Malwarebytes' Anti-Malware 1.40
Database version: 2622
Windows 5.1.2600 Service Pack 2

8/14/2009 9:28:18 AM
mbam-log-2009-08-14 (09-28-18).txt

Scan type: Quick Scan
Objects scanned: 111191
Time elapsed: 9 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

constant restarts, will not open programs and will not start in safe CF_Cleanup

This will also reset your restore points.

How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
constant restarts, will not open programs and will not start in safe DXwU4
constant restarts, will not open programs and will not start in safe VvYDg

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