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descriptionTrouble with Antivirus system pro EmptyTrouble with Antivirus system pro

more_horiz
I downloaded malware bytes anti malware in hopes of getting rid of the antivirus system pro but it wouldnt open for me. so i took the necessary steps into the "hijack this" file and will now copy and paste, in hopes i get some help. thxs in advance =D

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:25:08 PM, on 7/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\sammy\Desktop\winlogon.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myspace.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: {bbc5ae09-e97b-c43b-e9f4-3ce1f05f7bb1} - {1bb7f50f-1ec3-4f9e-b34c-b79e90ea5cbb} - C:\WINDOWS\system32\dskdbnqb.dll (file missing)
O2 - BHO: (no name) - {22a886f4-5296-44be-9a2e-feb5c0519476} - (no file)
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: BHO - {9FA4F5A4-CBC6-454a-A170-82D954252EF6} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: (no name) - {E460E2F9-9000-4EC4-998B-C0A0D803B8BC} - (no file)
O2 - BHO: Avaya Web Dialer - {E6DF0B46-7D6F-407A-A6A2-62D17A021A9A} - C:\Program Files\Avaya\Avaya IP Agent\WebDialer.dll
O2 - BHO: (no name) - {ED120D76-BF31-412C-A99B-783C6676E128} - C:\WINDOWS\system32\qommjhg.dll (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [pwreset] C:\Program Files\Avaya\Avaya IP Agent\Service Provider\pwreset.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [08a6a900] rundll32.exe "C:\WINDOWS\system32\jegxltuy.dll",b
O4 - HKLM\..\Run: [BM0b959a9c] Rundll32.exe "C:\WINDOWS\system32\uyigkslv.dll",s
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: MP3 Rocket (silent).lnk = C:\Program Files\MP3 Rocket\MP3Rocket_on_startup.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Web Dialer - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Avaya Web Dialer - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: qommjhg - qommjhg.dll (file missing)
O20 - Winlogon Notify: stanmrwa - C:\WINDOWS\
O20 - Winlogon Notify: __c0056814 - C:\WINDOWS\
O20 - Winlogon Notify: __c00BC1C4 - C:\WINDOWS\
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iClarityQoSService - Unknown owner - C:\WINDOWS\system32\\QosServM.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 14854 bytes

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
    O2 - BHO: {bbc5ae09-e97b-c43b-e9f4-3ce1f05f7bb1} - {1bb7f50f-1ec3-4f9e-b34c-b79e90ea5cbb} - C:\WINDOWS\system32\dskdbnqb.dll (file missing)
    O2 - BHO: (no name) - {22a886f4-5296-44be-9a2e-feb5c0519476} - (no file)
    O2 - BHO: BHO - {9FA4F5A4-CBC6-454a-A170-82D954252EF6} - C:\WINDOWS\system32\iehelper.dll
    O2 - BHO: (no name) - {E460E2F9-9000-4EC4-998B-C0A0D803B8BC} - (no file)
    O2 - BHO: (no name) - {ED120D76-BF31-412C-A99B-783C6676E128} - C:\WINDOWS\system32\qommjhg.dll (file missing)
    O4 - HKLM\..\Run: [08a6a900] rundll32.exe "C:\WINDOWS\system32\jegxltuy.dll",b
    O4 - HKLM\..\Run: [BM0b959a9c] Rundll32.exe "C:\WINDOWS\system32\uyigkslv.dll",s
    O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
    O20 - Winlogon Notify: qommjhg - qommjhg.dll (file missing)
    O20 - Winlogon Notify: stanmrwa - C:\WINDOWS\
    O20 - Winlogon Notify: __c0056814 - C:\WINDOWS\
    O20 - Winlogon Notify: __c00BC1C4 - C:\WINDOWS\


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trouble with Antivirus system pro DXwU4
Trouble with Antivirus system pro VvYDg

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
Alright well i fixed the ones you mentioned expect
O2 - BHO: BHO - {9FA4F5A4-CBC6-454a-A170-82D954252EF6} - C:\WINDOWS\system32\iehelper.dll

because i did not find it among the system scan list. otherwise i tried running malware, and once again it did not launch. i removed it from my computer and installed again and no dice. so hopefully there is an alternative to malwarebytes?

also not sure if this is helpful but a "symptom" i suppose is when im turning on my pc and when it's in p.o.s.t. and booting, it will get to the windows xp operating system part, but then just go black, this doesnt happen everytime but a good percentage and i have to turn it off and on again >< and at other times when i do get into my file in order to run anything, it freezes and gives me a beep. im not sure what the correlation between this behavior and the virus is, but it wasnt surfaced before the virus. hope the information helps, just keep sending me instructions and ill do whatever i have to =D thxs again.

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
A rootkit is probably interfering. We need to use something stronger, but we need to uninstall a few things first.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trouble with Antivirus system pro DXwU4
Trouble with Antivirus system pro VvYDg

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Here's the list, thxs again.

Ad-Aware
Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
AOL Instant Messenger
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Display Driver
Audacity 1.2.6
avast! Antivirus
Avaya IP Agent
AVG 7.5
Bonjour
Comcast Toolbar
Comcast Universal Installer v1.2
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool
Dell Media Experience
Dell Photo Printer 720
Dell Photo Printer 720 Logger
Dell Picture Studio v3.0
Dell Support Center (Support Software)
DellSupport
Desktop Doctor
DFX for MUSICMATCH
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
D-Link VGA Webcam
Frets On Fire
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel Matrix Storage Manager
Intel(R) 537EP V9x DF PCI Modem
Intel(R) PRO Network Connections Software v9.2.4.11
Intel(R) PROSafe for Wired Connections
Intel(R) PROSafe for Wired Connections
Internet Explorer Default Page
iPod for Windows 2006-03-23
IrfanView (remove only)
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 2
Java(TM) 6 Update 7
Macromedia Flash Player
Malwarebytes' Anti-Malware
MapleStory
McAfee Personal Firewall Plus
McAfee SecurityCenter
McAfee VirusScan
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Money 2005
Microsoft Office XP Professional with FrontPage
Microsoft Picture It! Premium 10
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Streets and Trips 2005
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
MobileMe Control Panel
Modem Event Monitor
Modem Helper
Modem On Hold
Mozilla Firefox (3.0.12)
MP3 Rocket
MSN
MSN Toolbar
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch®️ Jukebox
My Way Search Assistant
NetZeroInstallers
Photo Click
PowerDVD 5.5
QuickBooks Simple Start Special Edition
QuickTime
RealPlayer Basic
Rhapsody Player Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Shockwave
Skype™️ 3.8
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sony Eyetoy USB Webcam Drivers and Software
Spybot - Search & Destroy
Spyware Doctor 6.0
Total Video Converter 3.10
Unity Web Player
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Ventrilo Client
Ventrilo Server
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Installer Clean Up
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
World of Warcraft
World of Warcraft Public Test
Xfire (remove only)
XviD 1.1 final uninstall
Yahoo! Messenger
Yahoo! Toolbar

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Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Adobe Reader 6.0.1
    avast! Antivirus
    AVG 7.5
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 2
    Java(TM) 6 Update 7
    My Way Search Assistant
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player

Next,
Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Trouble with Antivirus system pro CF_download_FF

    Trouble with Antivirus system pro CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV. (Mcafee)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Trouble with Antivirus system pro Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Trouble with Antivirus system pro Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trouble with Antivirus system pro DXwU4
Trouble with Antivirus system pro VvYDg

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
ComboFix 09-07-27.02 - sammy 07/27/2009 18:59.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.717 [GMT -4:00]
Running from: c:\documents and settings\sammy\Desktop\Combo-Fix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}





((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\ALLUSE~1\APPLIC~1\Rabio
c:\docume~1\sammy\LOCALS~1\Temp\tmp2.tmp
c:\program files\curity~1
c:\program files\outerinfo
c:\program files\wnsxs~1
c:\temp\1cb
c:\temp\1cb\syscheck.log
c:\temp\sanR24
c:\temp\sanR24\lDii.log
c:\windows\BM0b959a9c.txt
c:\windows\BM0b959a9c.xml
c:\windows\cookies.ini
c:\windows\Installer\235d317.msi
c:\windows\pskt.ini
c:\windows\smdat32m.sys
c:\windows\syssvc.exe
c:\windows\system32\acormhxk.dll
c:\windows\system32\apnjvuna.dll
c:\windows\system32\bszip.dll
c:\windows\system32\bxiovycu.dll
c:\windows\system32\c2
c:\windows\system32\c4
c:\windows\system32\cdwdsapf.dll
c:\windows\system32\cfavgxmr.dll
c:\windows\system32\drivers\UACdlmpybwuwn.sys
c:\windows\system32\iDlo01
c:\windows\system32\jjkkj.ini
c:\windows\system32\jjkkj.ini2
c:\windows\system32\k8
c:\windows\system32\ldgvoejm.dll
c:\windows\system32\mavscjiy.dll
c:\windows\system32\mcrh.tmp
c:\windows\system32\nluqimvi.ini
c:\windows\system32\paaxlppc.dll
c:\windows\system32\pac.txt
c:\windows\system32\stanmrwa.dllbox
c:\windows\system32\tqkltmsp.ini
c:\windows\system32\UACdpsysrijom.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACiotkehrrcq.dll
c:\windows\system32\UACkpqapipmji.dll
c:\windows\system32\UACmxlvyqjhkv.db
c:\windows\system32\UACnuxmmqfuir.dll
c:\windows\system32\UACwlppptnipx.dat
c:\windows\system32\UACxamkltkvdj.dll
c:\windows\system32\uwphimwa.dll
c:\windows\system32\vdcmvqxh.dll
c:\windows\system32\vlhiftks.dll
c:\windows\system32\wmibywyd.dll
c:\windows\system32\x3
c:\windows\system32\yutlxgej.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys
-------\Legacy_NETWORK_MONITOR


((((((((((((((((((((((((( Files Created from 2009-06-27 to 2009-07-27 )))))))))))))))))))))))))))))))
.

2009-07-26 04:41 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-26 04:41 . 2009-07-26 04:41 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Malwarebytes
2009-07-26 04:41 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-26 04:41 . 2009-07-26 04:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-25 02:45 . 2009-07-25 02:45 -------- d-----w- c:\program files\Alwil Software
2009-07-25 01:12 . 2009-07-25 01:12 -------- d-----w- c:\documents and settings\sammy\Application Data\Uniblue
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\scripting
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\l2schemas
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\en
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\bits
2009-07-24 22:51 . 2009-07-24 22:51 -------- d-----w- c:\windows\ServicePackFiles
2009-07-24 22:47 . 2009-07-24 22:47 -------- d-----w- c:\windows\EHome
2009-07-24 12:20 . 2008-12-11 12:38 159600 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-07-24 12:20 . 2009-04-03 15:18 130936 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-07-24 12:20 . 2008-12-18 16:16 73840 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-07-24 12:19 . 2008-12-10 15:36 64392 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-07-24 01:57 . 2009-07-24 01:57 41872 ----a-w- c:\windows\system32\xfcodec.dll
2009-07-23 14:06 . 2009-07-23 14:06 -------- d-----w- c:\program files\pcybse
2009-07-17 22:18 . 2009-07-17 22:19 -------- d-----w- c:\program files\Safari
2009-07-17 16:11 . 2009-07-17 16:12 -------- d-----w- c:\program files\iTunes
2009-07-17 16:11 . 2009-07-17 16:12 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-17 16:07 . 2009-07-17 16:08 -------- d-----w- c:\program files\QuickTime
2009-07-17 16:00 . 2009-07-09 16:16 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-07-14 23:29 . 2009-07-14 23:29 -------- d-----w- c:\documents and settings\sammy\Application Data\DivX
2009-07-09 06:44 . 2009-07-12 15:49 -------- d-----w- c:\program files\World of Warcraft Public Test

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-27 22:57 . 2006-08-29 13:39 -------- d-s---w- c:\program files\Xfire
2009-07-27 22:49 . 2008-03-02 21:27 -------- d---a-w- c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2009-07-27 22:45 . 2005-07-16 15:42 -------- d-----w- c:\program files\Viewpoint
2009-07-27 22:45 . 2005-07-16 15:42 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Viewpoint
2009-07-27 22:43 . 2005-07-16 15:32 -------- d-----w- c:\program files\Java
2009-07-27 22:41 . 2008-03-13 19:55 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\avg7
2009-07-27 22:41 . 2008-05-19 23:52 -------- d-----w- c:\documents and settings\sammy\Application Data\AVG7
2009-07-27 22:36 . 2008-07-24 12:34 -------- d-----w- c:\documents and settings\sammy\Application Data\COMCASTTOOLBAR
2009-07-27 22:35 . 2006-08-29 13:39 -------- d-----w- c:\documents and settings\sammy\Application Data\Xfire
2009-07-27 22:34 . 2006-03-21 03:13 -------- d-----w- c:\program files\MP3 Rocket
2009-07-25 11:20 . 2005-07-16 15:33 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-25 01:00 . 2006-03-16 20:58 -------- d-----w- c:\program files\MSN Messenger
2009-07-24 22:55 . 2008-03-02 21:27 -------- d-----w- c:\program files\Spyware Doctor
2009-07-24 22:54 . 2004-08-10 18:03 78351 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-07-24 12:20 . 2008-03-02 21:27 -------- d-----w- c:\program files\Common Files\PC Tools
2009-07-23 14:44 . 2008-03-14 19:58 -------- d-----w- c:\program files\Lavasoft
2009-07-23 14:43 . 2007-11-17 03:51 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-23 14:36 . 2008-03-14 19:58 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Lavasoft
2009-07-17 16:11 . 2006-06-18 21:55 -------- d-----w- c:\program files\iPod
2009-07-17 16:11 . 2007-08-10 17:51 -------- d-----w- c:\program files\Common Files\Apple
2009-07-17 16:00 . 2007-08-10 17:51 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Apple
2009-07-15 01:27 . 2008-10-06 10:21 -------- d-----w- c:\documents and settings\sammy\Application Data\uTorrent
2009-07-09 16:16 . 2008-05-05 02:53 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-07-09 07:15 . 2005-07-19 22:33 -------- d-----w- c:\program files\Common Files\Blizzard Entertainment
2009-06-22 21:15 . 2009-06-22 21:15 -------- d-----w- c:\program files\KingsIsle Entertainment
2009-06-16 14:36 . 2004-08-10 17:51 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2004-08-10 17:51 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-03 19:09 . 2004-08-10 17:51 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-24 02:06 . 2005-07-25 00:54 22670 ----a-w- c:\documents and settings\sammy\Application Data\wklnhst.dat
2009-05-07 15:32 . 2004-08-10 17:51 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-05 20:47 . 2008-07-28 22:38 34 ----a-w- c:\documents and settings\sammy\jagex_runescape_preferences.dat
2009-04-29 04:46 . 2004-08-10 17:51 666624 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:46 . 2004-08-10 17:51 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-07-24 04:01 . 2008-09-17 01:14 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
.

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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-09 68856]
"AIM"="c:\program files\AIM\aim.exe" [2006-08-01 67112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VSOCheckTask"="c:\progra~1\McAfee.com\VSO\mcmnhdlr.exe" [2005-07-08 151552]
"MCAgentExe"="c:\progra~1\mcafee.com\agent\mcagent.exe" [2005-09-22 303104]
"MCUpdateExe"="c:\progra~1\mcafee.com\agent\McUpdate.exe" [2006-01-11 212992]
"VirusScan Online"="c:\program files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 163840]
"OASClnt"="c:\program files\McAfee.com\VSO\oasclnt.exe" [2005-08-12 53248]
"MPFExe"="c:\progra~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-11 1005096]
"pwreset"="c:\program files\Avaya\Avaya IP Agent\Service Provider\pwreset.exe" [2005-03-02 45056]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]

c:\documents and settings\sammy\Start Menu\Programs\Startup\
MP3 Rocket (silent).lnk - c:\program files\MP3 Rocket\MP3Rocket_on_startup.exe [2005-12-7 63095]
Xfire.lnk - c:\program files\Xfire\Xfire.exe [2009-7-23 3191696]

c:\docume~1\ALLUSE~1\STARTM~1\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^dlbcserv.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\dlbcserv.lnk
backup=c:\windows\pss\dlbcserv.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Xfire\\Xfire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Avaya\\Avaya IP Agent\\IpAgent.exe"=
"c:\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\VentSrv\\ventrilo_srv.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Documents and Settings\\mom\\Desktop\\WoW-2.4.3.8568-to-3.0.2.8916-enUS-downloader.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\World of Warcraft\\WoW-3.0.8.9506-to-3.0.9.9551-enUS-downloader.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\World of Warcraft\\Launcher.exe"=
"c:\\World of Warcraft\\WoW-3.1.1.9806-to-3.1.1.9835-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\WoW-0.2.0.10048-to-0.2.0.10072-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\WoW-0.2.0.10072-to-0.2.0.10083-enUS-downloader.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6112:TCP"= 6112:TCP:blizzard downloader
"3724:UDP"= 3724:UDP:blizzard downloader
"3724:TCP"= 3724:TCP:Blizz

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowRedirect"= 1 (0x1)
"AllowOutboundPacketTooBig"= 1 (0x1)

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [7/24/2009 8:20 AM 130936]
R3 usbsnoop;USB Snoopy Filter Driver Service;c:\windows\system32\drivers\USBSnoop.sys [4/3/2007 1:31 PM 23972]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" --> c:\program files\Viewpoint\Common\ViewpointService.exe [?]
S3 LwAdiHid;Logitech WingMan Digital Devices(Auto-Detect);c:\windows\system32\drivers\LwAdiHid.sys [4/3/2007 1:06 PM 20864]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [3/2/2008 5:27 PM 348752]
S3 usbsnpys;USB Snoopy Driver Exposer Service;c:\windows\system32\drivers\USBSnpys.sys [4/3/2007 1:31 PM 92544]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Uniblue RegistryBooster 2009 - c:\program files\Uniblue\RegistryBooster\RegistryBooster.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://myspace.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
IE: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\docume~1\sammy\APPLIC~1\Mozilla\Firefox\Profiles\g7qdybh7.default\
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
.

**************************************************************************

catchme 0.3.1398.3 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-27 19:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2348)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\progra~1\SPYBOT~1\SDHelper.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\McAfee.com\Agent\Mcdetect.exe
c:\progra~1\McAfee.com\VSO\McShield.exe
c:\progra~1\McAfee.com\Agent\McTskshd.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\McAfee.com\Agent\mcagent.exe
c:\windows\system32\wscntfy.exe
c:\progra~1\Yahoo!\MESSEN~1\Ymsgr_tray.exe
c:\progra~1\McAfee.com\PERSON~1\MpfAgent.exe
.
**************************************************************************
.
Completion time: 2009-07-27 19:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-27 23:27

Pre-Run: 35,642,826,752 bytes free
Post-Run: 37,265,510,400 bytes free

Current=3 Default=3 Failed=1 LastKnownGood=4 Sets=1,2,3,4
289 --- E O F --- 2009-07-27 22:36

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
Now open a new notepad file.
Input this into the notepad file:

Folder::
c:\docume~1\ALLUSE~1\APPLIC~1\Viewpoint
c:\documents and settings\sammy\Application Data\uTorrent

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\uTorrent\\uTorrent.exe"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowRedirect"=-
"AllowOutboundPacketTooBig"=-

Driver::
Viewpoint Manager Service



Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:
Trouble with Antivirus system pro Sfxdaw

This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.

............................................................................................

While my help is always free, please consider donating to keep this site alive: Donate

Trouble with Antivirus system pro 2wg6fte

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
ComboFix 09-07-28.01 - sammy 07/28/2009 18:44.3.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.542 [GMT -4:00]
Running from: c:\documents and settings\sammy\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\sammy\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\ALLUSE~1\APPLIC~1\Viewpoint
c:\documents and settings\sammy\Application Data\uTorrent
c:\documents and settings\sammy\Application Data\uTorrent\Anberlin-Blueprints_For_The_Black_Market-2003-h8me.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Anberlin-Cities-2007-uF.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Anberlin-Lost_Songs-2007-pLAN9.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Anberlin-Never_Take_Friendship_Personal-(Advance)-2005-RTB.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Anberlin - New Surrender.torrent
c:\documents and settings\sammy\Application Data\uTorrent\dht.dat
c:\documents and settings\sammy\Application Data\uTorrent\dht.dat.old
c:\documents and settings\sammy\Application Data\uTorrent\Dirty Vegas.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Heroes - Season 3.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Heroes Season 3 Complete [HDTV][XVID].torrent
c:\documents and settings\sammy\Application Data\uTorrent\Heroes season 3.1.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Heroes Season 3.torrent
c:\documents and settings\sammy\Application Data\uTorrent\Heroes Unmasked.torrent
c:\documents and settings\sammy\Application Data\uTorrent\resume.dat
c:\documents and settings\sammy\Application Data\uTorrent\resume.dat.old
c:\documents and settings\sammy\Application Data\uTorrent\rss.dat
c:\documents and settings\sammy\Application Data\uTorrent\rss.dat.old
c:\documents and settings\sammy\Application Data\uTorrent\settings.dat
c:\documents and settings\sammy\Application Data\uTorrent\settings.dat.old
c:\documents and settings\sammy\Application Data\uTorrent\utorrent.lng

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_VIEWPOINT_MANAGER_SERVICE
-------\Service_Viewpoint Manager Service


((((((((((((((((((((((((( Files Created from 2009-06-28 to 2009-07-29 )))))))))))))))))))))))))))))))
.

2009-07-27 23:29 . 2009-07-27 23:29 -------- d-----w- c:\documents and settings\sammy\Application Data\Malwarebytes
2009-07-26 04:41 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-26 04:41 . 2009-07-26 04:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-26 04:41 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-26 04:41 . 2009-07-26 04:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-25 02:45 . 2009-07-25 02:45 -------- d-----w- c:\program files\Alwil Software
2009-07-25 01:12 . 2009-07-25 01:12 -------- d-----w- c:\documents and settings\sammy\Application Data\Uniblue
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\scripting
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\l2schemas
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\en
2009-07-24 22:53 . 2009-07-24 22:53 -------- d-----w- c:\windows\system32\bits
2009-07-24 22:51 . 2009-07-24 22:51 -------- d-----w- c:\windows\ServicePackFiles
2009-07-24 22:47 . 2009-07-24 22:47 -------- d-----w- c:\windows\EHome
2009-07-24 12:20 . 2008-12-11 12:38 159600 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-07-24 12:20 . 2009-04-03 15:18 130936 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-07-24 12:20 . 2008-12-18 16:16 73840 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-07-24 12:19 . 2008-12-10 15:36 64392 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-07-24 01:57 . 2009-07-24 01:57 41872 ----a-w- c:\windows\system32\xfcodec.dll
2009-07-23 14:36 . 2009-07-23 14:36 6944624 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\aaw2008_upd.exe
2009-07-23 14:06 . 2009-07-23 14:06 -------- d-----w- c:\program files\pcybse
2009-07-17 22:18 . 2009-07-17 22:19 -------- d-----w- c:\program files\Safari
2009-07-17 16:11 . 2009-07-17 16:12 -------- d-----w- c:\program files\iTunes
2009-07-17 16:11 . 2009-07-17 16:12 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-17 16:07 . 2009-07-17 16:08 -------- d-----w- c:\program files\QuickTime
2009-07-17 16:00 . 2009-07-09 16:16 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-07-17 15:56 . 2009-07-17 15:56 75040 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe
2009-07-14 23:29 . 2009-07-14 23:29 -------- d-----w- c:\documents and settings\sammy\Application Data\DivX
2009-07-09 06:44 . 2009-07-12 15:49 -------- d-----w- c:\program files\World of Warcraft Public Test

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-28 22:42 . 2008-03-02 21:27 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-07-28 22:36 . 2008-03-02 21:27 -------- d-----w- c:\program files\Spyware Doctor
2009-07-28 22:34 . 2006-08-29 13:39 -------- d-----w- c:\documents and settings\sammy\Application Data\Xfire
2009-07-27 23:38 . 2005-08-19 02:43 73160 -c--a-w- c:\documents and settings\sammy\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-07-27 23:22 . 2008-07-24 12:34 -------- d-----w- c:\documents and settings\sammy\Application Data\COMCASTTOOLBAR
2009-07-27 22:57 . 2006-08-29 13:39 -------- d-s---w- c:\program files\Xfire
2009-07-27 22:45 . 2005-07-16 15:42 -------- d-----w- c:\program files\Viewpoint
2009-07-27 22:43 . 2005-07-16 15:32 -------- d-----w- c:\program files\Java
2009-07-27 22:41 . 2008-03-13 19:55 -------- d-----w- c:\documents and settings\All Users\Application Data\avg7
2009-07-27 22:41 . 2008-05-19 23:52 -------- d-----w- c:\documents and settings\sammy\Application Data\AVG7
2009-07-27 22:34 . 2006-03-21 03:13 -------- d-----w- c:\program files\MP3 Rocket
2009-07-25 11:20 . 2005-07-16 15:33 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-25 01:00 . 2006-03-16 20:58 -------- d-----w- c:\program files\MSN Messenger
2009-07-24 22:54 . 2004-08-10 18:03 78351 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-07-24 12:20 . 2008-03-02 21:27 -------- d-----w- c:\program files\Common Files\PC Tools
2009-07-23 14:44 . 2008-03-14 19:58 -------- d-----w- c:\program files\Lavasoft
2009-07-23 14:43 . 2007-11-17 03:51 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-23 14:36 . 2008-03-14 19:58 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-07-17 16:11 . 2006-06-18 21:55 -------- d-----w- c:\program files\iPod
2009-07-17 16:11 . 2007-08-10 17:51 -------- d-----w- c:\program files\Common Files\Apple
2009-07-17 16:00 . 2007-08-10 17:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-07-09 16:16 . 2008-05-05 02:53 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-07-09 07:15 . 2005-07-19 22:33 -------- d-----w- c:\program files\Common Files\Blizzard Entertainment
2009-06-22 21:15 . 2009-06-22 21:15 -------- d-----w- c:\program files\KingsIsle Entertainment
2009-06-16 14:36 . 2004-08-10 17:51 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2004-08-10 17:51 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-03 19:09 . 2004-08-10 17:51 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-24 02:06 . 2005-07-25 00:54 22670 ----a-w- c:\documents and settings\sammy\Application Data\wklnhst.dat
2009-05-07 15:32 . 2004-08-10 17:51 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-05 20:47 . 2008-07-28 22:38 34 ----a-w- c:\documents and settings\sammy\jagex_runescape_preferences.dat
2009-07-24 04:01 . 2008-09-17 01:14 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-07-27_23.18.01 )))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-09 68856]
"AIM"="c:\program files\AIM\aim.exe" [2006-08-01 67112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VSOCheckTask"="c:\progra~1\McAfee.com\VSO\mcmnhdlr.exe" [2005-07-08 151552]
"MCAgentExe"="c:\progra~1\mcafee.com\agent\mcagent.exe" [2005-09-22 303104]
"MCUpdateExe"="c:\progra~1\mcafee.com\agent\mcupdate.exe" [2006-01-11 212992]
"VirusScan Online"="c:\program files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 163840]
"OASClnt"="c:\program files\McAfee.com\VSO\oasclnt.exe" [2005-08-12 53248]
"MPFExe"="c:\progra~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-11 1005096]
"pwreset"="c:\program files\Avaya\Avaya IP Agent\Service Provider\pwreset.exe" [2005-03-02 45056]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]

c:\documents and settings\sammy\Start Menu\Programs\Startup\
MP3 Rocket (silent).lnk - c:\program files\MP3 Rocket\MP3Rocket_on_startup.exe [2005-12-7 63095]
Xfire.lnk - c:\program files\Xfire\Xfire.exe [2009-7-23 3191696]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

more_horiz
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^dlbcserv.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\dlbcserv.lnk
backup=c:\windows\pss\dlbcserv.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Xfire\\Xfire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Avaya\\Avaya IP Agent\\IpAgent.exe"=
"c:\\World of Warcraft\\BackgroundDownloader.exe"=
"c:\\Program Files\\VentSrv\\ventrilo_srv.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Documents and Settings\\mom\\Desktop\\WoW-2.4.3.8568-to-3.0.2.8916-enUS-downloader.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\World of Warcraft\\WoW-3.0.8.9506-to-3.0.9.9551-enUS-downloader.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\World of Warcraft\\Launcher.exe"=
"c:\\World of Warcraft\\WoW-3.1.1.9806-to-3.1.1.9835-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\WoW-0.2.0.10048-to-0.2.0.10072-enUS-downloader.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\WoW-0.2.0.10072-to-0.2.0.10083-enUS-downloader.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6112:TCP"= 6112:TCP:blizzard downloader
"3724:UDP"= 3724:UDP:blizzard downloader
"3724:TCP"= 3724:TCP:Blizz

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [7/24/2009 8:20 AM 130936]
R3 usbsnoop;USB Snoopy Filter Driver Service;c:\windows\system32\drivers\USBSnoop.sys [4/3/2007 1:31 PM 23972]
S3 LwAdiHid;Logitech WingMan Digital Devices(Auto-Detect);c:\windows\system32\drivers\LwAdiHid.sys [4/3/2007 1:06 PM 20864]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [3/2/2008 5:27 PM 348752]
S3 usbsnpys;USB Snoopy Driver Exposer Service;c:\windows\system32\drivers\USBSnpys.sys [4/3/2007 1:31 PM 92544]
.
Contents of the 'Scheduled Tasks' folder

2009-07-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2009-07-29 c:\windows\Tasks\McAfee.com Scan for Viruses - My Computer (SNUNEZ-sammy).job
- c:\program files\mcafee.com\vso\mcmnhdlr.exe [2005-07-16 22:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://myspace.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
IE: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\sammy\Application Data\Mozilla\Firefox\Profiles\g7qdybh7.default\
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
.

**************************************************************************

catchme 0.3.1398.3 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-28 20:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(308)
c:\program files\Xfire\xfire_toucan_38312.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\McAfee.com\Agent\Mcdetect.exe
c:\progra~1\McAfee.com\Agent\McTskshd.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
c:\program files\McAfee.com\Shared\mghtml.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-07-29 20:33 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-29 00:33
ComboFix2.txt 2009-07-28 00:43
ComboFix3.txt 2009-07-27 23:27

Pre-Run: 37,187,276,800 bytes free
Post-Run: 37,287,682,048 bytes free

Current=3 Default=3 Failed=1 LastKnownGood=4 Sets=1,2,3,4
262 --- E O F --- 2009-07-27 22:36

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trouble with Antivirus system pro DXwU4
Trouble with Antivirus system pro VvYDg

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Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

7/27/2009 8:12:41 PM
mbam-log-2009-07-27 (20-12-41).txt

Scan type: Quick Scan
Objects scanned: 140744
Time elapsed: 42 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RABCO (Adware.RABCO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\RABCO (Adware.RABCO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Samuel\local settings\Temp\NI.UGA6P_0001_N122M0611 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\MSINET.oca (Rogue.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\Samuel\local settings\Temp\ni.uga6p_0001_n122m0611\settings.ini (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\documents and settings\Samuel\start menu\Programs\Startup\RABCO - Auto Update.lnk (Adware.RABCO) -> Quarantined and deleted successfully.
c:\documents and settings\isaac\Desktop\Help and Support Center.lnk (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\Samuel\Desktop\Help and Support Center.lnk (Rogue.Link) -> Quarantined and deleted successfully.
c:\documents and settings\sammy\Desktop\winlogon.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

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Hello.
How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trouble with Antivirus system pro DXwU4
Trouble with Antivirus system pro VvYDg

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

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Well everything seems to be in place. but i have a question, you had me uninstall a few programs earlier, can i reinstall now? such as adobe reader/avast. also is there anything i should run on a weekly or so basis to keep my pc healthy, would mbam suffice? (along with avg, avast, and such.) one last thing if i need help again would it be ok to use this same thread or should i post a new topic? once again thxs for the help, my pc wouldnt even start at times and would freeze when it did, now its problem free (i hope) and maybe even better than it was before xD

descriptionTrouble with Antivirus system pro EmptyRe: Trouble with Antivirus system pro

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The reason why those we uninstalled were because they were outdated versions, as for your anti virus I would recommend you use Avira Free edtion:

http://free-av.com

You can download the new version of Adobe Reader here:

http://get.adobe.com/uk/reader/?promoid=BUIGO

If you have more problems you will have to open a new topic.

............................................................................................

While my help is always free, please consider donating to keep this site alive: Donate

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