nuqel.e

Hi there,

I have a similar problem with this virus...win32/Nuqel.E and Bankerfox.A keep coming up in a box labeled 'Antivirus System Pro Alert" telling me the attacK from and to port .. .it says "Do you want to block this attack?" is the fix above for this problem as well?

Thanks..

Hello stm0612. Yes and no on that situation.

It will stop and delete the iehelper.dll and sysguard.exe, but it won't fix the host file hijack.

Thank you.

I guess I'll have to look for a more complete solution to get rid of the host file?

Post your log here me/Origin will drop by when we get time.

Sorry, not sure how to obtain my log...how do I run the long listing that others have posted?

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

Thanks - here is the log below...I'm now getting another box that pops up saying I need protection and it refers to Trojan-Keylogger.Win32.Agent

Any help would be appreciated, thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:07 PM, on 6/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\FCyberAlert\Syslogin.exe
C:\Program Files\Upromise\dca-ua.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\sysguard.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
c:\program Files\MicPhone\antit.exe
C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\svchost.exe
c:\9zy5x6.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellconnect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [FamilyCyberAlert] C:\WINDOWS\system32\FCyberAlert\Syslogin.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\dca-ua.exe
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Run: [shv] c:\program Files\MicPhone\antit.exe
O4 - HKCU\..\Run: [] C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
O4 - HKCU\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
O4 - HKCU\..\Run: [defender32.exe] C:\DOCUME~1\Susan\LOCALS~1\Temp\defender32.exe
O4 - Startup: fmnupd32.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: c:\progra~1\MicPhone\antit.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: hs837hiudjgfo9s8gjio4gfd - {B2C7B2A1-00F3-42BD-F434-00AABA2C8952} - C:\WINDOWS\system32\gsf83iujid.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7710 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\sdra64.exe,
  O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
  O4 - HKCU\..\Run: [shv] c:\program Files\MicPhone\antit.exe
  O4 - HKCU\..\Run: [] C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
  O4 - HKCU\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Susan\LOCALS~1\Temp\vzabf.exe
  O4 - HKCU\..\Run: [defender32.exe] C:\DOCUME~1\Susan\LOCALS~1\Temp\defender32.exe
  O4 - Startup: fmnupd32.exe
  O22 - SharedTaskScheduler: hs837hiudjgfo9s8gjio4gfd - {B2C7B2A1-00F3-42BD-F434-00AABA2C8952} - C:\WINDOWS\system32\gsf83iujid.dll
  O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe (file missing)
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Hi there,

Quite a few things were found! The log is below. I'll cross my fingers! You have been very helpful - thanks very much! I'd be happy to make a donation!

Malwarebytes' Anti-Malware 1.37
Database version: 2263
Windows 5.1.2600 Service Pack 2

6/12/2009 4:59:24 PM
mbam-log-2009-06-12 (16-59-24).txt

Scan type: Quick Scan
Objects scanned: 94319
Time elapsed: 10 minute(s), 30 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 2
Registry Keys Infected: 11
Registry Values Infected: 20
Registry Data Items Infected: 3
Folders Infected: 3
Files Infected: 34

Memory Processes Infected:
C:\Documents and Settings\Susan\Local Settings\Temp\vzabf.exe (Trojan.Dropper) -> Unloaded process successfully.
C:\Documents and Settings\Susan\Local Settings\Temp\vzabf.exe (Trojan.Dropper) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\gsf83iujid.dll (Trojan.Ertfor) -> Delete on reboot.
c:\WINDOWS\system32\msncache.dll (Backdoor.Bot) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Zlob.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Ertfor) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\msncache (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\msncache (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msncache (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5b1d95a2-f547-4e5e-8902-622b08354622} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5b1d95a2-f547-4e5e-8902-622b08354622} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Zlob.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsf7husjnfg98gi498aejhiugjkdg4 (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysldtray (Worm.Koobface) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\wscui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\BuildW (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\FirstInstallFlag (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\guid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\i (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\mms (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\mso (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\udso (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Ulrn (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Update (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\UpdateNew (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
c:\documents and settings\Susan\XP Deluxe Protector (Rogue.DeluxeProtector) -> Quarantined and deleted successfully.
C:\Program Files\MicPhone (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec (Stolen.Data) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\gsf83iujid.dll (Trojan.Zlob.H) -> Delete on reboot.
C:\Documents and Settings\Susan\Local Settings\Temp\vzabf.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\msncache.dll (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\iehelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\sysguard.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\iehostcx32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\dncyool32.sys (Trojan.Backdoor) -> Quarantined and deleted successfully.
c:\eHF.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\eiPj.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\uccfoyti.exe (Worm.Autorun) -> Quarantined and deleted successfully.
c:\yseoeenc.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\local settings\Temp\zjhufhdfe.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\local settings\Temp\~TM2A8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\local settings\Temp\~TM479.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\2C1.tmp (Spyware.Zbot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\3C7.tmp (Spyware.Zbot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\3C8.tmp (Spyware.Zbot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\742.tmp (Spyware.Zbot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\743.tmp (Spyware.Zbot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\txpxr_232025242394.b1k (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\txpxr_656106555515.b1k (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\xp deluxe protector\xpdeluxe.exe (Rogue.DeluxeProtector) -> Quarantined and deleted successfully.
c:\program files\MicPhone\antit.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> Quarantined and deleted successfully.
C:\WINDOWS\ld08.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\comsa32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\FInstall.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\win32upd.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\Start Menu\XP Deluxe Protector.LNK (Rogue.DeluxeProtector) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\Desktop\XP Deluxe Protector.LNK (Rogue.DeluxeProtector) -> Quarantined and deleted successfully.
c:\documents and settings\Susan\Application Data\wiaservg.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Hello.

• Download combofix from here
  Link 1
  Link 2
  
• We need to disable your local AV (Anti-virus) before running Combofix.
  
• See HERE for how to disable your AV. (MCafee)
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

I tried your links for ComboFix...after running them (which seemed fine). An icon doesn't appear anywhere and I can't find where it saved on my computer -strange...I can't see where it is to open it (or double click???)

I disabled the McAfee but couldn't get Combo Fix going - ideas?

Thanks.

Delete the current version of ComboFix that you have and download this one:

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV. (Mcafee)
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

Hi there,

I tried this link and it said to go straight to 'Bleeping Computer' because this version could be infected with the virus 'Virut'?

I haven't done anything not sure how accurate this is - wanted to check with you.

Thanks

I'm afraid I have bad news.

Your system is infected with a polymorphic file infector called Virut. Virut is capable of infecting all the machine's executable files (.exe) and screensaver files (.scr). However, the problem is that the virus has a number of bugs in its code, and as a result, it may misinfect a proportion of executable files and therefore, the files are corrupted beyond repair. As of now, security experts suggest that a format and clean install, or destructive recovery if you have an OEM recovery partition, is the best way to clean the infection and it is the best and safest way to return the machine to its normal working state.

Backup all your documents and important items (personal data, work documents, etc) only. DO NOT backup any executable files (softwares) and screensavers (*.scr). It attempts to infect any accessed .exe or .scr files by appending itself to the executable.

Also, avoid backing up compressed files (zip/cab/rar) files that have .exe or .scr files inside them. Virut can penetrate and infect .exe files inside compressed files too.

Recent variants also modify htm, html, asp and php files.

Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups.


For more information, please see Here

Instructions how to format and reinstall Windows can be found Here

That is bad news. The strange thing is I just had to reinstall my operating system (with Dells' help) because I had a issue with my operating system. The machine has basically nothing on it. I had my files copied by Best Buy onto an external HD. I have the HD now hooked up to my computer(haven't copied anything back) I wonder if the virus caused my problems before and now that it's hooked up it's causing them again?? The computer is running fine now, the only time I had a comment about the 'virut' was when I cliked on the "link 1" you had sent for Combo Fix. What problems would I be having if I have this Virut virus? I hate to go through the reinstall when I'm not having problems. Do you think it was just the Link 1 infected and not my computer?

Thanks,

Susan

Maybe, maybe not. Virut can easily get back in, because as I said, it infects exe type files, so if you backup any exe files, they you are backing up the infection. That's why when we recommend a format, we do it together with our users to make sure nothing slips under the radar and it's a controlled format if you know what I mean.