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descriptionwinbluesoft Emptywinbluesoft

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I would really appreciate help with winbluesoft removal

descriptionwinbluesoft EmptyRe: winbluesoft

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
winbluesoft DXwU4
winbluesoft VvYDg

descriptionwinbluesoft EmptyRe: winbluesoft

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I selected "Do a system scan and save a log file," but it did not open notepad

descriptionwinbluesoft EmptyRe: winbluesoft

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winbluesoft has terminated my attempt to open this, as it has with my attempt to open "stopzilla" and "spyware doctor"

descriptionwinbluesoft EmptyRe: winbluesoft

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Hello.
When you did the scan, I need you to check something for me.

Is there an O20 AppInit_DLLs - blocker.dll line?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
winbluesoft DXwU4
winbluesoft VvYDg

descriptionwinbluesoft EmptyRe: winbluesoft

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Belahzur wrote:
Hello.
When you did the scan, I need you to check something for me.

Is there an O20 AppInit_DLLs - blocker.dll line?


Yes

descriptionwinbluesoft EmptyRe: winbluesoft

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Not sure if this helps, but when I did "misc tools" then "process manager" I got the following:

Process list saved on 4:59:09 AM, on 6/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)

[pid] [full path to filename] [file version] [company name]
924 C:\WINDOWS\System32\smss.exe 5.1.2600.2180 Microsoft Corporation
988 C:\WINDOWS\system32\winlogon.exe 5.1.2600.2180 Microsoft Corporation
1036 C:\WINDOWS\system32\services.exe 5.1.2600.3520 Microsoft Corporation
1048 C:\WINDOWS\system32\lsass.exe 5.1.2600.2180 Microsoft Corporation
1228 C:\WINDOWS\system32\Ati2evxx.exe 6.14.10.4105
1244 C:\WINDOWS\system32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1548 C:\WINDOWS\System32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1600 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe 9.0.1.12 Intel Corporation
1700 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe 9.0.1.41 Intel Corporation
1768 C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe 9.0.1.14 Intel®️ Corporation
492 C:\Program Files\Citrix\ICA Client\ssonsvr.exe 10.150.-6893.0 Citrix Systems, Inc.
660 C:\WINDOWS\system32\spoolsv.exe 5.1.2600.2696 Microsoft Corporation
708 C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe 11.5.0.1158 Logitech Inc.
860 C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe 9.0.1.45 Intel Corporation
1452 C:\WINDOWS\system32\Ati2evxx.exe 6.14.10.4105
1516 C:\WINDOWS\Explorer.EXE 6.0.2900.3156 Microsoft Corporation
592 C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe 9.0.1.33 Intel
876 C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe 1.12.0.0 Apple, Inc.
1116 C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe 1.0.5.1158 Logitech Inc.
1488 C:\Program Files\McAfee\SiteAdvisor\McSACore.exe 2.9.0.258
1664 C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe 9.3.137.0 McAfee, Inc.
252 c:\program files\common files\mcafee\mna\mcnasvc.exe 3.3.104.0 McAfee, Inc.
328 C:\Program Files\Apoint\Apoint.exe 5.5.101.141 Alps Electric Co., Ltd.
276 C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe 9.0.1.19 Intel Corporation
372 c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe 3.3.104.0 McAfee, Inc.
1688 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe 6.14.10.5120 ATI Technologies, Inc.
480 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe 3.0.0.0 CyberLink Corp.
544 C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe 14.0.0.423 McAfee, Inc.
232 C:\Program Files\Dell\Media Experience\DMXLauncher.exe
1524 C:\Program Files\McAfee\MPF\MPFSrv.exe 10.3.111.0 McAfee, Inc.
2888 C:\Program Files\McAfee\MSK\MskSrver.exe 10.3.109.0 McAfee, Inc.
3044 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe 9.0.1.10 Intel Corporation
3156 C:\Program Files\Spyware Doctor\pctsAuxs.exe 6.1.0.12 PC Tools
3172 C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe 1.5.2.1169
3200 C:\Program Files\Logitech\QuickCam\Quickcam.exe 11.5.0.1169
3228 C:\WINDOWS\system32\svchost.exe 5.1.2600.2180 Microsoft Corporation
4004 C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe
2136 C:\Program Files\Skype\Phone\Skype.exe 2.5.0.130
2360 C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe 2.0.4.6 OLYMPUS IMAGING CORP.
2852 C:\WINDOWS\system32\tempo-setup2.exe
772 C:\Program Files\Digital Line Detect\DLG.exe 1.0.0.1 BVRP Software
2736 C:\Program Files\Sony Handheld\HOTSYNC.EXE 6.0.1.0 PalmSource, Inc
2104 C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe 2.52.21.16 Logitech Inc.
2532 C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe 11.5.0.1169 Logitech Inc.
1464 C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe 1.2.4.11220 Sony Corporation
2876 C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe 1.0.5.1158 Logitech Inc.
2692 C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe 13.3.130.0 McAfee, Inc.
2508 C:\WINDOWS\system32\wuauclt.exe 7.2.6001.788 Microsoft Corporation
1648 C:\Program Files\Internet Explorer\IEXPLORE.EXE 6.0.2900.2180 Microsoft Corporation
2684 C:\Program Files\Internet Explorer\IEXPLORE.EXE 6.0.2900.2180 Microsoft Corporation
4548 C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE 10.150.-6893.0 Citrix Systems, Inc.
4232 C:\PROGRA~1\Citrix\ICACLI~1\WFICA32.EXE 10.150.-6893.0 Citrix Systems, Inc.
4900 C:\Program Files\Trend Micro\HijackThis\HijackThis.exe 2.0.0.2 Trend Micro Inc.
5748 C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe 13.3.127.0 McAfee, Inc.

descriptionwinbluesoft EmptyRe: winbluesoft

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Thanks, the blocker.dll is the one causing the block problem, we have to delete it on reboot, manual deleting doesn't work, so do next,

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Delete a file on reboot..."
  • Then find and select this file: C:\windows\system32\blocker.dll
  • Select okay and select yes to reboot.

Then Notepad will work, so post a full Hijack This log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
winbluesoft DXwU4
winbluesoft VvYDg

descriptionwinbluesoft EmptyRe: winbluesoft

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:55:59 AM, on 6/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\readernotify.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\WINDOWS\system32\tempo-setup2.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Handheld\Hotsync.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Citrix\ICA Client\PNAMAIN.EXE
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\dwwin.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://v4.windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Mobipocket Reader Notifications] C:\readernotify.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [tempo-setup2.exe] C:\WINDOWS\system32\tempo-setup2.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Sony Handheld\Hotsync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Program Neighborhood Agent.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - (no CLSID) - (no file)
O20 - AppInit_DLLs: blocker.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: WLANKEEPER - Intel®️ Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 13830 bytes

descriptionwinbluesoft EmptyRe: winbluesoft

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  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [tempo-setup2.exe] C:\WINDOWS\system32\tempo-setup2.exe
    O18 - Filter: x-sdch - (no CLSID) - (no file)
    O20 - AppInit_DLLs: blocker.dll


  • Press "Fix Checked"
  • Close Hijack This.

Next,

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    winbluesoft CF_download_FF

    winbluesoft CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV. (Mcafee)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    winbluesoft Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    winbluesoft Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
winbluesoft DXwU4
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descriptionwinbluesoft EmptyRe: winbluesoft

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