Trojan Vundo and possibly more.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:24 PM, on 5/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
E:\New Folder\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
O1 - Hosts: 94.232.248.66 antivirprotection.com
O1 - Hosts: 94.232.248.66 www.antivirprotection.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
O2 - BHO: BHO - {BAD4551D-9B24-42cb-9BCD-818CA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [sysav] C:\Documents and Settings\Amisha Patel\Application Data\pcdefender.exe
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKUS\S-1-5-20\..\Run: [tabakeruru] Rundll32.exe "C:\WINDOWS\system32\jodilose.dll",s (User 'NETWORK SERVICE')
O4 - Startup: DC++.lnk = C:\Program Files\Bizarro\DCPlusPlus.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs:
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: PC-DCE for Windows NT (Gradient DCE) - Entegrity Solutions Corporation - C:\Program Files\PCDCE32\bin\dce_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 12324 bytes

I see you have Viewpoint software installed.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: here and here

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

• Viewpoint Manager (remove only)
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  

Next, please download ViewpointKiller by Prm753 from here.
Save it to a permanent folder (such as C:\ViewpointKiller) and unzip it there.
Open ViewpointKiller, and press the Start button.
A log will be produced in the same folder where you unzipped it to. Please post the contents of that log in your reply.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
  R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe
  O1 - Hosts: ::1 localhost
  O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
  O1 - Hosts: 94.232.248.66 antivirprotection.com
  O1 - Hosts: 94.232.248.66 www.antivirprotection.com
  O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
  O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
  O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
  O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
  O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
  O4 - HKUS\S-1-5-20\..\Run: [tabakeruru] Rundll32.exe "C:\WINDOWS\system32\jodilose.dll",s (User 'NETWORK SERVICE')
  O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
  O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll (file missing)
  O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Leave the script box empty.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Completed script processing.

*******************

Finished! Terminate.

DDS (Ver_09-01-07.01) - NTFSx86 MINIMAL
Run by Amisha Patel at 15:07:03.69 on Sun 05/24/2009
Internet Explorer: 8.0.6001.18241
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1.#QNAN.336 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\Iexplore.exe
E:\New Folder\dds.com
svchost

============== Pseudo HJT Report ===============

uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uSEARCH PAGE = hxxp://www.google.com
mSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.9.0\ViewBarBHO.dll
BHO: BHO: {bad4551d-9b24-42cb-9bcd-818ca2da7b63} - c:\windows\system32\iehelper.dll
BHO: MSNToolBandBHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_5_7_0.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [sysav] c:\documents and settings\amisha patel\application data\pcdefender.exe
uRun: [system tool] c:\windows\sysguard.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [Cleanup] C:\cleanup.exe
StartupFolder: c:\docume~1\amisha~1\startm~1\programs\startup\dc__~1.lnk - c:\program files\bizarro\DCPlusPlus.exe
StartupFolder: c:\docume~1\amisha~1\startm~1\programs\startup\palmon~1.lnk - c:\program files\palmone\register.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palmone\Hotsync.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs:
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\rqRKDsqr

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\amisha~1\applic~1\mozilla\firefox\profiles\wbwbqp09.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);

============= SERVICES / DRIVERS ===============

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-23 325896]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-23 27784]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-23 108552]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-12-21 83616]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\naveng.sys [2009-5-22 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\navex15.sys [2009-5-22 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-12-21 169200]
S4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-23 298776]
S4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-12-21 186016]
S4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-12-21 177824]
S4 ctklbuek;ctklbuek;c:\windows\system32\drivers\ijprcru.sys [2009-5-24 61440]
S4 Gradient DCE;PC-DCE for Windows NT;c:\program files\pcdce32\bin\dce_service.exe [2005-1-16 114960]
S4 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-12-21 1756912]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]
S4 WinDefend;Windows Defender Service;c:\program files\windows defender\MsMpEng.exe [2006-4-3 14032]

=============== Created Last 30 ================

2009-05-24 15:04 135,168 a------- C:\zip.exe
2009-05-24 15:04 61,440 a------- c:\windows\system32\drivers\ijprcru.sys
2009-05-24 15:04 19,286 a------- C:\cleanup.exe
2009-05-24 15:04 574 a------- C:\cleanup.bat
2009-05-23 18:29 13,824 a------- c:\windows\system32\iehelper.dll
2009-05-23 18:19 306,704 a------- c:\windows\sysguard.exe
2009-05-23 18:12 --d-h--- C:\$AVG8.VAULT$
2009-05-23 17:31 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-23 17:31 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-23 17:31 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-23 17:31 --d----- c:\windows\system32\drivers\Avg
2009-05-23 17:31 --d----- c:\docume~1\amisha~1\applic~1\AVGTOOLBAR
2009-05-23 17:31 --d----- c:\program files\AVG
2009-05-23 17:31 --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-05-23 17:03 28,672 a------- c:\windows\ieocx.dll
2009-05-22 18:08 1,020,928 a------- c:\docume~1\amisha~1\applic~1\pcdefender.exe

==================== Find3M ====================

2009-05-24 15:04 50 a------- c:\program files\jgaikm.txt
2009-03-26 15:23 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-26 15:23 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2005-10-29 16:18 162,207 a--sh--- c:\windows\system32\mlnmp.bak1
2005-11-14 23:25 272,687 a--sh--- c:\windows\system32\mlnmp.bak2

============= FINISH: 15:10:32.34 ===============

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.
See HERE for how to disable your AV..

• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

ComboFix 09-05-24.01 - Amisha Patel 05/24/2009 15:55.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.104 [GMT -4:00]
Running from: c:\documents and settings\Amisha Patel\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Amisha Patel\Application Data\pcdefender.exe
c:\documents and settings\Amisha Patel\Desktop\WinPC Defender.LNK
c:\documents and settings\Amisha Patel\Start Menu\WinPC Defender.LNK
c:\windows\ieocx.dll
c:\windows\sysguard.exe
c:\windows\system32\drivers\UACbekcpbapjxrmejw.sys
c:\windows\SYSTEM32\mlnmp.bak1
c:\windows\SYSTEM32\mlnmp.bak2
c:\windows\system32\mlnmp.ini
c:\windows\system32\UACakbkbcbeocxigcb.log
c:\windows\system32\UACfjkwygirgvbrpkl.log
c:\windows\system32\UACfoawuxmhamvbqje.dll
c:\windows\system32\UACidhwhouvhrdykgf.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACmdiuihinsrmjlpf.dll
c:\windows\system32\UACovdpqgawqlxxhsr.dll
c:\windows\system32\UACtncmfqmymrwlotf.dat
c:\windows\system32\UACtsjwpetbcnrhtyj.log
c:\windows\system32\UACuxeirwxvmpfuxrb.dll
c:\windows\wiaserviv.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-04-24 to 2009-05-24 )))))))))))))))))))))))))))))))
.

2009-05-23 22:12 . 2009-05-23 22:57 -------- d--h--w C:\$AVG8.VAULT$
2009-05-23 21:31 . 2009-05-23 21:31 11952 ----a-w c:\windows\system32\avgrsstx.dll
2009-05-23 21:31 . 2009-05-23 21:31 325896 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-23 21:31 . 2009-05-23 21:31 108552 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-23 21:31 . 2009-05-24 15:28 -------- d-----w c:\windows\system32\drivers\Avg
2009-05-23 21:31 . 2009-05-23 21:31 27784 ----a-w c:\windows\system32\drivers\avgmfx86.sys
2009-05-23 21:31 . 2009-05-23 21:41 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\AVGTOOLBAR
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\program files\AVG
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\documents and settings\All Users\Application Data\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-24 20:12 . 2005-09-27 21:00 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Skype
2009-05-24 20:05 . 2005-11-16 21:00 -------- d-----w c:\program files\Symantec AntiVirus
2009-05-24 16:26 . 2005-04-19 00:21 -------- d-----w c:\program files\Bizarro
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-23 21:04 . 2009-05-23 21:04 0 ----a-w c:\documents and settings\Amisha Patel\Application Data\~ygw.tmp
2009-04-27 23:19 . 2005-01-03 02:37 -------- d-----w c:\program files\Common Files\Real
2009-04-27 23:10 . 2005-01-17 01:41 -------- d-----w c:\program files\Mulberry
2009-04-27 23:10 . 2005-01-26 19:26 -------- d-----w c:\program files\DivX
2009-04-10 21:46 . 2009-04-07 22:21 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Apple Computer
2009-03-19 20:32 . 2009-03-19 20:32 23400 ----a-w c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-02 16:47 . 2009-03-29 21:29 87456 ----a-w c:\documents and settings\All Users\Application Data\Viewpoint\Toolbar Runtime\3.9.0\SkinEngine\features\photoview\FileModifiedDate.dll
2009-03-02 16:47 . 2009-03-29 21:29 972192 ----a-w c:\documents and settings\All Users\Application Data\Viewpoint\Toolbar Runtime\3.9.0\SkinEngine\features\photoview\PhotoSharing.dll
2007-06-05 04:00 . 2005-11-16 21:22 61038 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2007-06-05 04:00 . 2005-11-16 21:22 49256 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2007-06-05 04:00 . 2005-11-16 21:22 166000 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2006-11-24 20058152]
"Aim6"="c:\program files\AIM6\aim6.exe" [2007-10-04 50528]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-14 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 536576]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"DadApp"="c:\program files\Dell\AccessDirect\dadapp.exe" [2004-03-04 211828]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-12-21 48800]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-12-22 85744]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-23 1947928]
"BCMSMMSG"="BCMSMMSG.exe" - c:\windows\BCMSMMSG.exe [2003-08-29 122880]

c:\documents and settings\Amisha Patel\Start Menu\Programs\Startup\
DC++.lnk - c:\program files\Bizarro\DCPlusPlus.exe [2005-4-12 1757184]
palmOne Registration.lnk - c:\program files\palmOne\register.exe [2008-12-14 2367488]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"EnableProfileQuota"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-23 21:31 11952 ----a-w c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\MSMSGS.EXE"=
"c:\\Program Files\\DC++\\DCPlusPlus.exe"=
"c:\\Program Files\\Bizarro\\DCPlusPlus.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [5/23/2009 5:31 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [5/23/2009 5:31 PM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/23/2009 5:31 PM 298776]
R2 Gradient DCE;PC-DCE for Windows NT;c:\program files\pcdce32\bin\dce_service.exe [1/16/2005 10:06 PM 114960]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [2/27/2009 9:03 PM 101936]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [12/21/2005 9:45 PM 169200]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/11/2007 12:55 AM 24652]
S4 WinDefend;Windows Defender Service;c:\program files\Windows Defender\MsMpEng.exe [4/3/2006 6:12 PM 14032]
.
Contents of the 'Scheduled Tasks' folder

2009-05-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-05-21 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-04-03 22:12]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-sysav - c:\documents and settings\Amisha Patel\Application Data\pcdefender.exe
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage
mSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
DPF: {205FF73B-CA67-11D5-99DD-444553540006}
DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - hxxp://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
FF - ProfilePath - c:\documents and settings\Amisha Patel\Application Data\Mozilla\Firefox\Profiles\wbwbqp09.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-24 16:05
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(788)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(592)
c:\windows\system32\SynTPFcs.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\program files\Microsoft Office\OFFICE11\msohev.dll
c:\windows\system32\browselc.dll
c:\program files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
c:\windows\system32\dla\tfswshx.dll
c:\windows\system32\tfswapi.dll
c:\windows\system32\dla\tfswcres.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\SYSTEM32\LxrJD31s.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\pcdce32\bin\dce_update.exe
c:\program files\Common Files\Symantec Shared\SNDSrvc.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\SYSTEM32\WLTRYSVC.EXE
c:\windows\SYSTEM32\BCMWLTRY.EXE
c:\windows\SYSTEM32\igfxsrvc.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\AIM6\aolsoftware.exe
.
**************************************************************************
.
Completion time: 2009-05-24 16:22 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-24 20:22

Pre-Run: 5,213,110,272 bytes free
Post-Run: 7,333,769,216 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

228 --- E O F --- 2008-12-20 06:01

Now open a new notepad file.
Input this into the notepad file:

Driver::
UACd

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.

It says that the log file is too big. What part should i cut out and paste?

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\_000014_.tmp.dll
c:\windows\system32\_000017_.tmp.dll
c:\windows\system32\_000020_.tmp.dll

.
((((((((((((((((((((((((( Files Created from 2009-04-25 to 2009-05-25 )))))))))))))))))))))))))))))))
.

2009-05-24 21:59 . 2009-05-25 17:08 -------- d-----w c:\windows\LastGood
2009-05-23 22:12 . 2009-05-23 22:57 -------- d--h--w C:\$AVG8.VAULT$
2009-05-23 21:31 . 2009-05-23 21:31 11952 ----a-w c:\windows\system32\avgrsstx.dll
2009-05-23 21:31 . 2009-05-23 21:31 325896 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-23 21:31 . 2009-05-23 21:31 108552 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-23 21:31 . 2009-05-25 16:46 -------- d-----w c:\windows\system32\drivers\Avg
2009-05-23 21:31 . 2009-05-23 21:31 27784 ----a-w c:\windows\system32\drivers\avgmfx86.sys
2009-05-23 21:31 . 2009-05-23 21:41 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\AVGTOOLBAR
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\program files\AVG
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\documents and settings\All Users\Application Data\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-25 17:09 . 2005-11-16 21:00 -------- d-----w c:\program files\Symantec AntiVirus
2009-05-25 16:54 . 2005-09-27 21:00 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Skype
2009-05-25 00:55 . 2005-04-19 00:21 -------- d-----w c:\program files\Bizarro
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-23 21:04 . 2009-05-23 21:04 0 ----a-w c:\documents and settings\Amisha Patel\Application Data\~ygw.tmp
2009-04-27 23:19 . 2005-01-03 02:37 -------- d-----w c:\program files\Common Files\Real
2009-04-27 23:10 . 2005-01-17 01:41 -------- d-----w c:\program files\Mulberry
2009-04-27 23:10 . 2005-01-26 19:26 -------- d-----w c:\program files\DivX
2009-04-10 21:46 . 2009-04-07 22:21 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Apple Computer
2009-03-19 20:32 . 2009-03-19 20:32 23400 ----a-w c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-02 16:47 . 2009-03-29 21:29 87456 ----a-w c:\documents and settings\All Users\Application Data\Viewpoint\Toolbar Runtime\3.9.0\SkinEngine\features\photoview\FileModifiedDate.dll
2009-03-02 16:47 . 2009-03-29 21:29 972192 ----a-w c:\documents and settings\All Users\Application Data\Viewpoint\Toolbar Runtime\3.9.0\SkinEngine\features\photoview\PhotoSharing.dll
2007-06-05 04:00 . 2005-11-16 21:22 61038 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2007-06-05 04:00 . 2005-11-16 21:22 49256 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2007-06-05 04:00 . 2005-11-16 21:22 166000 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-05-24_20.05.48 )))))))))))))))))))))))))))))))))))))))))
.
+ 2004-08-04 10:00 . 2005-05-10 23:45 75776 c:\windows\SYSTEM32\telnet.exe
+ 2004-08-04 10:00 . 2004-12-07 19:32 96768 c:\windows\SYSTEM32\srvsvc.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 96768 c:\windows\SYSTEM32\srvsvc.dll
+ 2004-08-04 10:00 . 2005-04-28 19:31 37888 c:\windows\SYSTEM32\olecnv32.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 15360 c:\windows\SYSTEM32\msisip.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 78848 c:\windows\SYSTEM32\msiexec.exe
+ 2004-08-04 10:00 . 2007-11-13 10:25 20480 c:\windows\SYSTEM32\DRIVERS\secdrv.sys
+ 2004-08-04 10:00 . 2005-05-10 23:45 75776 c:\windows\SYSTEM32\DLLCACHE\telnet.exe
+ 2004-08-04 10:00 . 2004-12-07 19:32 96768 c:\windows\SYSTEM32\DLLCACHE\srvsvc.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 96768 c:\windows\SYSTEM32\DLLCACHE\srvsvc.dll
+ 2004-08-04 10:00 . 2005-04-28 19:31 37888 c:\windows\SYSTEM32\DLLCACHE\olecnv32.dll
+ 2004-08-04 10:00 . 2005-04-28 19:31 74752 c:\windows\SYSTEM32\DLLCACHE\olecli32.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 15360 c:\windows\SYSTEM32\DLLCACHE\msisip.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 78848 c:\windows\SYSTEM32\DLLCACHE\msiexec.exe
+ 2004-08-04 10:00 . 2005-09-01 01:41 19968 c:\windows\SYSTEM32\DLLCACHE\linkinfo.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 45568 c:\windows\SYSTEM32\DLLCACHE\dnsrslvr.dll
+ 2004-08-04 10:00 . 2008-02-20 05:32 45568 c:\windows\SYSTEM32\DLLCACHE\dnsrslvr.dll
+ 2009-05-25 17:08 . 2004-08-04 10:00 96768 c:\windows\LastGood\system32\srvsvc.dll
+ 2009-05-25 17:08 . 2004-08-04 10:00 96768 c:\windows\LastGood\system32\DllCache\srvsvc.dll
+ 2009-05-25 17:08 . 2004-12-07 19:29 96768 c:\windows\LastGood\$hf_mig$\KB888302\SP2QFE\srvsvc.dll
+ 2009-05-24 20:39 . 2004-08-04 10:00 44032 c:\windows\$MSI31Uninstall_KB893803v2$\msisip.dll
+ 2009-05-24 20:39 . 2004-08-04 10:00 77312 c:\windows\$MSI31Uninstall_KB893803v2$\msiexec.exe
+ 2005-02-10 21:46 . 2004-12-01 00:22 21504 c:\windows\$hf_mig$\KB888302\update\spcustom.dll
- 2005-02-10 21:46 . 2004-12-01 02:22 21504 c:\windows\$hf_mig$\KB888302\update\spcustom.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 8192 c:\windows\SYSTEM32\DLLCACHE\rasadhlp.dll
+ 2004-08-04 10:00 . 2006-06-26 17:37 8192 c:\windows\SYSTEM32\DLLCACHE\rasadhlp.dll
- 2005-02-10 21:46 . 2004-11-30 20:46 7168 c:\windows\$hf_mig$\KB888302\spmsg.dll
+ 2005-02-10 21:46 . 2004-11-30 18:46 7168 c:\windows\$hf_mig$\KB888302\spmsg.dll
+ 2004-08-04 10:00 . 2008-10-03 10:15 247326 c:\windows\SYSTEM32\strmdll.dll
+ 2004-08-04 10:00 . 2007-12-04 18:38 550912 c:\windows\SYSTEM32\oleaut32.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 884736 c:\windows\SYSTEM32\msimsg.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 884736 c:\windows\SYSTEM32\msimsg.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 271360 c:\windows\SYSTEM32\msihnd.dll
+ 2004-08-04 11:00 . 2008-04-11 18:50 683520 c:\windows\SYSTEM32\inetcomm.dll
+ 2004-08-04 10:00 . 2008-06-20 09:52 225920 c:\windows\SYSTEM32\DRIVERS\tcpip6.sys
+ 2004-08-04 10:00 . 2008-06-20 10:45 360320 c:\windows\SYSTEM32\DRIVERS\tcpip.sys
+ 2004-08-04 10:00 . 2006-05-05 09:47 174592 c:\windows\SYSTEM32\DRIVERS\rdbss.sys
+ 2004-08-04 10:00 . 2006-05-05 09:41 453120 c:\windows\SYSTEM32\DRIVERS\mrxsmb.sys
- 2004-08-04 10:00 . 2004-08-04 10:00 134912 c:\windows\SYSTEM32\DRIVERS\ipnat.sys
+ 2004-08-04 10:00 . 2004-09-29 22:28 134912 c:\windows\SYSTEM32\DRIVERS\ipnat.sys
+ 2004-08-04 10:00 . 2006-03-17 00:33 262784 c:\windows\SYSTEM32\DRIVERS\http.sys
+ 2004-08-04 11:00 . 2006-08-21 09:14 128896 c:\windows\SYSTEM32\DRIVERS\fltmgr.sys
+ 2004-08-04 10:00 . 2008-06-20 10:44 138368 c:\windows\SYSTEM32\DRIVERS\afd.sys
+ 2004-08-04 11:00 . 2008-04-21 10:02 215552 c:\windows\SYSTEM32\DLLCACHE\wordpad.exe
+ 2004-08-04 10:00 . 2005-09-01 01:41 291840 c:\windows\SYSTEM32\DLLCACHE\winsrv.dll
+ 2004-08-04 10:00 . 2008-12-16 12:47 351232 c:\windows\SYSTEM32\DLLCACHE\winhttp.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 351232 c:\windows\SYSTEM32\DLLCACHE\winhttp.dll
+ 2004-08-04 10:00 . 2005-08-23 03:35 123392 c:\windows\SYSTEM32\DLLCACHE\umpnpmgr.dll
+ 2004-08-04 10:00 . 2006-10-19 13:56 713216 c:\windows\SYSTEM32\DLLCACHE\sxs.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 713216 c:\windows\SYSTEM32\DLLCACHE\sxs.dll
+ 2004-08-04 10:00 . 2008-10-03 10:15 247326 c:\windows\SYSTEM32\DLLCACHE\strmdll.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 395776 c:\windows\SYSTEM32\DLLCACHE\rpcss.dll
+ 2004-08-04 10:00 . 2005-04-28 19:31 395776 c:\windows\SYSTEM32\DLLCACHE\rpcss.dll
+ 2004-08-04 10:00 . 2006-05-05 09:47 174592 c:\windows\SYSTEM32\DLLCACHE\rdbss.sys
+ 2004-08-04 10:00 . 2007-12-04 18:38 550912 c:\windows\SYSTEM32\DLLCACHE\oleaut32.dll
+ 2004-08-04 10:00 . 2008-10-15 16:57 332800 c:\windows\SYSTEM32\DLLCACHE\netapi32.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 884736 c:\windows\SYSTEM32\DLLCACHE\msimsg.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 884736 c:\windows\SYSTEM32\DLLCACHE\msimsg.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 271360 c:\windows\SYSTEM32\DLLCACHE\msihnd.dll
- 2004-08-04 11:00 . 2004-08-04 10:00 331776 c:\windows\SYSTEM32\DLLCACHE\msadce.dll
+ 2004-08-04 11:00 . 2008-05-01 14:30 331776 c:\windows\SYSTEM32\DLLCACHE\msadce.dll
+ 2006-05-05 09:41 . 2006-05-05 09:41 453120 c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys
- 2004-08-04 10:00 . 2004-08-04 10:00 134912 c:\windows\SYSTEM32\DLLCACHE\ipnat.sys
+ 2004-08-04 10:00 . 2004-09-29 22:28 134912 c:\windows\SYSTEM32\DLLCACHE\ipnat.sys
+ 2004-08-04 11:00 . 2008-04-11 18:50 683520 c:\windows\SYSTEM32\DLLCACHE\inetcomm.dll
+ 2004-08-04 10:00 . 2006-06-26 17:37 148480 c:\windows\SYSTEM32\DLLCACHE\dnsapi.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 148480 c:\windows\SYSTEM32\DLLCACHE\dnsapi.dll
+ 2009-05-25 17:06 . 2004-08-04 10:00 134912 c:\windows\LastGood\system32\DRIVERS\ipnat.sys
+ 2009-05-25 17:06 . 2004-08-04 10:00 134912 c:\windows\LastGood\system32\DllCache\ipnat.sys
+ 2009-05-25 17:06 . 2004-09-29 22:31 134912 c:\windows\LastGood\$hf_mig$\KB886185\SP2QFE\ipnat.sys
+ 2006-05-05 09:41 . 2006-05-05 09:41 453120 c:\windows\Driver Cache\i386\mrxsmb.sys
+ 2006-03-17 00:33 . 2006-03-17 00:33 262784 c:\windows\Driver Cache\i386\http.sys
+ 2009-05-24 20:39 . 2004-08-04 10:00 884736 c:\windows\$MSI31Uninstall_KB893803v2$\msimsg.dll
+ 2009-05-24 20:39 . 2004-08-04 10:00 331264 c:\windows\$MSI31Uninstall_KB893803v2$\msihnd.dll
- 2008-11-15 08:01 . 2008-07-09 18:08 382840 c:\windows\$hf_mig$\KB955069\update\updspapi.dll
+ 2008-11-15 08:01 . 2008-07-09 17:08 382840 c:\windows\$hf_mig$\KB955069\update\updspapi.dll
+ 2005-02-10 21:46 . 2004-11-30 18:46 654848 c:\windows\$hf_mig$\KB888302\update\update.exe
- 2005-02-10 21:46 . 2004-11-30 20:46 654848 c:\windows\$hf_mig$\KB888302\update\update.exe
+ 2005-02-10 21:46 . 2004-12-01 00:22 169984 c:\windows\$hf_mig$\KB888302\spuninst.exe
- 2005-02-10 21:46 . 2004-12-01 02:22 169984 c:\windows\$hf_mig$\KB888302\spuninst.exe
+ 2004-08-04 10:00 . 2007-04-30 12:20 5537792 c:\windows\SYSTEM32\wmp.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 2890240 c:\windows\SYSTEM32\msi.dll
+ 2004-08-04 10:00 . 2007-04-30 12:20 5537792 c:\windows\SYSTEM32\DLLCACHE\wmp.dll
+ 2004-08-04 10:00 . 2006-03-17 04:03 8452096 c:\windows\SYSTEM32\DLLCACHE\shell32.dll
+ 2004-08-04 10:00 . 2005-04-28 19:31 1285120 c:\windows\SYSTEM32\DLLCACHE\ole32.dll
+ 2004-08-04 10:00 . 2008-09-04 16:42 1106944 c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
+ 2004-08-04 10:00 . 2005-05-04 18:45 2890240 c:\windows\SYSTEM32\DLLCACHE\msi.dll
+ 2005-05-20 07:26 . 2004-08-04 10:00 2804224 c:\windows\$MSI31Uninstall_KB893803v2$\msi.dll
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2006-11-24 20058152]
"Aim6"="c:\program files\AIM6\aim6.exe" [2007-10-04 50528]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-14 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 536576]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"DadApp"="c:\program files\Dell\AccessDirect\dadapp.exe" [2004-03-04 211828]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-12-21 48800]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-12-22 85744]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-23 1947928]
"BCMSMMSG"="BCMSMMSG.exe" - c:\windows\BCMSMMSG.exe [2003-08-29 122880]

c:\documents and settings\Amisha Patel\Start Menu\Programs\Startup\
DC++.lnk - c:\program files\Bizarro\DCPlusPlus.exe [2005-4-12 1757184]
palmOne Registration.lnk - c:\program files\palmOne\register.exe [2008-12-14 2367488]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"EnableProfileQuota"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-23 21:31 11952 ----a-w c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.31
Database version: 1607
Windows 5.1.2600 Service Pack 2

5/25/2009 3:32:54 PM
mbam-log-2009-05-25 (15-32-54).txt

Scan type: Quick Scan
Objects scanned: 60261
Time elapsed: 10 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Now open a new notepad file.
Input this into the notepad file:

Driver::
Viewpoint Manager Service

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.

ComboFix 09-05-24.01 - Amisha Patel 05/25/2009 16:21.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.148 [GMT -4:00]
Running from: c:\documents and settings\Amisha Patel\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Amisha Patel\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((( Files Created from 2009-04-25 to 2009-05-25 )))))))))))))))))))))))))))))))
.

2009-05-25 19:53 . 2009-05-25 19:53 -------- d-----w c:\windows\ie8updates
2009-05-24 22:12 . 2008-06-13 13:10 272128 -c----w c:\windows\system32\dllcache\bthport.sys
2009-05-24 22:10 . 2009-02-06 10:29 2142720 -c----w c:\windows\system32\dllcache\ntkrnlmp.exe
2009-05-24 22:10 . 2009-02-06 10:32 2186112 -c----w c:\windows\system32\dllcache\ntoskrnl.exe
2009-05-24 22:09 . 2009-02-06 09:49 2020864 -c----w c:\windows\system32\dllcache\ntkrpamp.exe
2009-05-24 22:09 . 2009-02-06 09:49 2062976 -c----w c:\windows\system32\dllcache\ntkrnlpa.exe
2009-05-23 22:12 . 2009-05-25 18:58 -------- d--h--w C:\$AVG8.VAULT$
2009-05-23 21:31 . 2009-05-23 21:31 11952 ----a-w c:\windows\system32\avgrsstx.dll
2009-05-23 21:31 . 2009-05-23 21:31 325896 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-23 21:31 . 2009-05-23 21:31 108552 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-23 21:31 . 2009-05-25 16:46 -------- d-----w c:\windows\system32\drivers\Avg
2009-05-23 21:31 . 2009-05-23 21:31 27784 ----a-w c:\windows\system32\drivers\avgmfx86.sys
2009-05-23 21:31 . 2009-05-23 21:41 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\AVGTOOLBAR
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\program files\AVG
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w c:\documents and settings\All Users\Application Data\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-25 20:26 . 2005-09-27 21:00 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Skype
2009-05-25 20:17 . 2005-11-16 21:00 -------- d-----w c:\program files\Symantec AntiVirus
2009-05-25 20:10 . 2007-01-11 15:52 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Viewpoint
2009-05-25 20:10 . 2006-09-14 02:57 -------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2009-05-25 20:10 . 2005-01-03 02:37 -------- d-----w c:\program files\Viewpoint
2009-05-25 18:41 . 2005-04-19 00:21 -------- d-----w c:\program files\Bizarro
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-23 21:30 . 2005-11-06 18:54 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-23 21:04 . 2009-05-23 21:04 0 ----a-w c:\documents and settings\Amisha Patel\Application Data\~ygw.tmp
2009-04-27 23:19 . 2005-01-03 02:37 -------- d-----w c:\program files\Common Files\Real
2009-04-27 23:10 . 2005-01-17 01:41 -------- d-----w c:\program files\Mulberry
2009-04-27 23:10 . 2005-01-26 19:26 -------- d-----w c:\program files\DivX
2009-04-10 21:46 . 2009-04-07 22:21 -------- d-----w c:\documents and settings\Amisha Patel\Application Data\Apple Computer
2009-03-19 20:32 . 2009-03-19 20:32 23400 ----a-w c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-06 14:00 . 2004-08-04 10:00 284160 ----a-w c:\windows\system32\pdh.dll
2007-06-05 04:00 . 2005-11-16 21:22 61038 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2007-06-05 04:00 . 2005-11-16 21:22 49256 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2007-06-05 04:00 . 2005-11-16 21:22 166000 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll

((((((((((((((((((((((((((((( SnapShot_2009-05-25_17.16.08 )))))))))))))))))))))))))))))))))))))))))
.
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- 2004-08-04 11:00 . 2004-08-04 10:00 11776 c:\windows\SYSTEM32\xolehlp.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 55808 c:\windows\SYSTEM32\secur32.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 66560 c:\windows\SYSTEM32\mtxclu.dll
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- 2004-08-04 11:00 . 2004-08-04 11:00 58880 c:\windows\SYSTEM32\MSDTCLOG.DLL
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- 2004-08-03 23:15 . 2004-08-04 10:00 82944 c:\windows\SYSTEM32\DRIVERS\wdmaud.sys
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- 2004-08-04 10:00 . 2004-08-04 10:00 57856 c:\windows\SYSTEM32\DLLCACHE\spoolsv.exe
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- 2004-08-04 10:00 . 2004-08-04 10:00 55808 c:\windows\SYSTEM32\DLLCACHE\secur32.dll
+ 2004-08-04 10:00 . 2009-02-06 09:54 35328 c:\windows\SYSTEM32\DLLCACHE\sc.exe
- 2004-08-04 10:00 . 2005-04-28 19:31 37888 c:\windows\SYSTEM32\DLLCACHE\olecnv32.dll
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- 2004-08-04 11:00 . 2004-08-04 11:00 58880 c:\windows\SYSTEM32\DLLCACHE\msdtclog.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 94720 c:\windows\SYSTEM32\DLLCACHE\iphlpapi.dll
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- 2004-08-04 11:00 . 2004-08-04 10:00 16896 c:\windows\SYSTEM32\DLLCACHE\fltlib.dll
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+ 2004-08-04 11:00 . 2005-07-26 04:20 60416 c:\windows\SYSTEM32\DLLCACHE\colbact.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 69120 c:\windows\SYSTEM32\DLLCACHE\ciodm.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 56832 c:\windows\SYSTEM32\DLLCACHE\authz.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 56832 c:\windows\SYSTEM32\authz.dll
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- 2006-06-16 07:01 . 2005-10-12 23:16 22752 c:\windows\$hf_mig$\KB911280\update\spcustom.dll
- 2006-06-16 07:01 . 2005-10-12 23:16 14048 c:\windows\$hf_mig$\KB911280\spmsg.dll
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- 2005-01-03 02:13 . 2004-08-04 04:07 6400 c:\windows\SYSTEM32\DRIVERS\splitter.sys
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- 2009-01-04 01:58 . 2004-08-04 10:00 7680 c:\windows\SYSTEM32\DLLCACHE\migregdb.exe
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- 2005-02-10 21:47 . 2004-11-30 20:46 7168 c:\windows\$hf_mig$\KB891781\spmsg.dll
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- 2005-01-11 03:57 . 2004-10-14 17:34 7168 c:\windows\$hf_mig$\KB885835\spmsg.dll
- 2005-01-11 03:59 . 2004-10-14 16:34 7168 c:\windows\$hf_mig$\KB873339\spmsg.dll
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- 2007-02-18 06:31 . 2007-01-19 20:15 401462 c:\windows\WinSxS\x86_Microsoft.Tools.VisualCPlusPlus.Runtime-Libraries_6595b64144ccf1df_6.0.9792.0_x-ww_08a6620a\msvcp60.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 132096 c:\windows\SYSTEM32\wkssvc.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 185344 c:\windows\SYSTEM32\upnphost.dll
+ 2004-08-04 10:00 . 2007-02-05 20:17 185344 c:\windows\SYSTEM32\upnphost.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 101376 c:\windows\SYSTEM32\txflog.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 134656 c:\windows\SYSTEM32\shsvcs.dll
+ 2004-08-04 10:00 . 2009-02-06 10:22 110592 c:\windows\SYSTEM32\services.exe
- 2004-08-04 10:00 . 2004-08-04 10:00 144896 c:\windows\SYSTEM32\schannel.dll
+ 2004-08-04 10:00 . 2008-12-05 07:12 144896 c:\windows\SYSTEM32\schannel.dll

+ 2004-08-04 10:00 . 2009-02-09 10:01 401408 c:\windows\SYSTEM32\rpcss.dll
+ 2004-08-04 10:00 . 2007-07-09 13:09 584192 c:\windows\SYSTEM32\rpcrt4.dll
+ 2004-08-04 10:00 . 2006-11-27 14:54 433152 c:\windows\SYSTEM32\riched20.dll
+ 2004-08-04 10:00 . 2006-06-22 10:47 181248 c:\windows\SYSTEM32\rasmans.dll
- 2005-01-03 02:14 . 2009-04-05 21:58 383694 c:\windows\SYSTEM32\PERFH009.DAT
+ 2005-01-03 02:14 . 2009-05-25 20:09 383694 c:\windows\SYSTEM32\PERFH009.DAT
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+ 2004-08-04 10:00 . 2006-10-13 12:35 142336 c:\windows\SYSTEM32\nwprovau.dll
+ 2004-08-04 10:00 . 2009-02-09 10:01 715264 c:\windows\SYSTEM32\ntdll.dll
+ 2004-08-04 10:00 . 2005-08-22 18:29 197632 c:\windows\SYSTEM32\netman.dll
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+ 2004-08-04 10:00 . 2008-03-25 04:50 264992 c:\windows\SYSTEM32\mstext40.dll
+ 2004-08-04 10:00 . 2008-03-25 04:50 559904 c:\windows\SYSTEM32\msrepl40.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 151583 c:\windows\SYSTEM32\msjint40.dll
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+ 2004-08-04 10:00 . 2006-11-01 19:17 927504 c:\windows\SYSTEM32\mfc40u.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 101376 c:\windows\SYSTEM32\DLLCACHE\txflog.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 144896 c:\windows\SYSTEM32\DLLCACHE\schannel.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 245248 c:\windows\SYSTEM32\DLLCACHE\mswsock.dll
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- 2004-08-04 11:00 . 2004-08-04 10:00 102400 c:\windows\SYSTEM32\DLLCACHE\msjro.dll
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- 2004-08-04 11:00 . 2004-08-04 10:00 180224 c:\windows\SYSTEM32\DLLCACHE\msadomd.dll

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+ 2006-06-14 08:47 . 2006-06-14 08:47 172416 c:\windows\Driver Cache\i386\kmixer.sys
+ 2009-05-24 22:12 . 2008-06-13 13:10 272128 c:\windows\Driver Cache\i386\bthport.sys
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- 2006-06-16 07:01 . 2005-10-12 23:16 371424 c:\windows\$hf_mig$\KB911280\update\updspapi.dll
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- 2005-02-10 21:47 . 2004-11-30 20:46 654848 c:\windows\$hf_mig$\KB891781\update\update.exe
- 2005-02-10 21:47 . 2004-12-01 02:22 169984 c:\windows\$hf_mig$\KB891781\spuninst.exe
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- 2005-01-11 03:59 . 2004-10-14 17:36 169984 c:\windows\$hf_mig$\KB885836\spuninst.exe
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- 2005-01-11 03:59 . 2004-10-14 16:36 169984 c:\windows\$hf_mig$\KB873339\spuninst.exe
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- 2006-10-12 12:03 . 2006-08-25 15:45 1054208 c:\windows\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 1287680 c:\windows\SYSTEM32\quartz.dll
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- 2004-08-04 10:00 . 2004-08-04 10:00 1287680 c:\windows\SYSTEM32\DLLCACHE\quartz.dll
- 2004-08-04 10:00 . 2005-04-28 19:31 1285120 c:\windows\SYSTEM32\DLLCACHE\ole32.dll
+ 2004-08-04 10:00 . 2005-07-26 04:39 1285120 c:\windows\SYSTEM32\DLLCACHE\ole32.dll
+ 2004-08-04 11:00 . 2007-05-16 15:12 1314816 c:\windows\SYSTEM32\DLLCACHE\msoe.dll
+ 2004-08-04 10:00 . 2008-03-25 04:50 1516568 c:\windows\SYSTEM32\DLLCACHE\msjet40.dll
+ 2004-08-04 10:00 . 2007-04-18 16:12 2854400 c:\windows\SYSTEM32\DLLCACHE\msi.dll
+ 2006-03-23 17:32 . 2009-01-07 13:47 5699584 c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
- 2006-03-23 17:32 . 2008-08-22 08:09 5699584 c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
+ 2004-08-04 10:00 . 2007-06-13 10:23 1033216 c:\windows\SYSTEM32\DLLCACHE\explorer.exe
+ 2004-08-04 10:00 . 2005-10-20 22:20 1082368 c:\windows\SYSTEM32\DLLCACHE\esent.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 1082368 c:\windows\SYSTEM32\DLLCACHE\esent.dll
+ 2004-08-04 11:00 . 2005-07-26 04:39 1267200 c:\windows\SYSTEM32\DLLCACHE\comsvcs.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 2067968 c:\windows\SYSTEM32\DLLCACHE\cdosys.dll
+ 2004-08-04 10:00 . 2005-09-10 01:53 2067968 c:\windows\SYSTEM32\DLLCACHE\cdosys.dll
+ 2004-08-04 11:00 . 2005-07-26 04:39 1267200 c:\windows\SYSTEM32\comsvcs.dll
+ 2004-08-04 10:00 . 2005-09-10 01:53 2067968 c:\windows\SYSTEM32\cdosys.dll
- 2004-08-04 10:00 . 2004-08-04 10:00 2067968 c:\windows\SYSTEM32\cdosys.dll
+ 2009-05-25 19:53 . 2008-08-22 08:09 5699584 c:\windows\ie8updates\KB961260-IE8\mshtml.dll
+ 2004-08-04 10:00 . 2007-06-13 10:23 1033216 c:\windows\explorer.exe
+ 2009-01-04 01:55 . 2009-02-06 10:32 2186112 c:\windows\Driver Cache\i386\ntoskrnl.exe
+ 2009-01-04 01:55 . 2009-02-06 09:49 2020864 c:\windows\Driver Cache\i386\ntkrpamp.exe
+ 2009-01-04 01:55 . 2009-02-06 09:49 2062976 c:\windows\Driver Cache\i386\ntkrnlpa.exe
+ 2009-01-04 01:55 . 2009-02-06 10:29 2142720 c:\windows\Driver Cache\i386\ntkrnlmp.exe
.
-- Snapshot reset to current date --

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.31
Database version: 1607
Windows 5.1.2600 Service Pack 2

5/25/2009 5:41:41 PM
mbam-log-2009-05-25 (17-41-41).txt

Scan type: Quick Scan
Objects scanned: 60280
Time elapsed: 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?

seems to be working great! thanks for all your help!

Glad to hear everything is running great



We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.