Using Malwarebytes to Remove Malware

Ssinatrek, Open a new topic here:

http://www.geekpolice.net/virus-spyware-malware-removal-f11/

I downloaded in regular mode, then went to safe network mode to run the anti malware. It seems to be gone but I still have the zipped file icon...I feel much better though. Thank you so much!!! LdeM

The Windows Security popup virus was so bad it kept me from running any spyware removal programs, but I was able to switch user from administrator to personal and run malwarebytes with no problems and it removed the virus.

I ran the MBAM tool on my badly infected computer with the "YOUR SYSTEM IS INFECTED" wallpaper sign in red and all the disgusting pop up and automatic downloads. It worked so damn well, I just wanted to put a thank you note for the help and will definitely forward to GeekPolice.net for future help. Thanks guys the B***** is gone!!!!

Hi, my computer received a virus yesterday and I ran Malwarebytes to clean it, but it's still not working. I did the exact same steps as shown in this forum, but it still says my computer is infected. Any ideas on what I should do next?

I also have a Symantec Ativirus detector and it detected one trojan, but it won't allow me to remove it. I would appreciate any help.

It worked like a charm. Spent hours trying to backtrace the source of infection, with marginal success. Malwarebytes cleared everything in about 10 minutes. Outstanding product! THANK YOU for making it available!!!

how do i remove from a computer i am locked out of

I'm not sure I am in the correct place here, but THANK YOU for the info on Malwarebytes Anti-Malware! OMG

All day I have had an issue with General Antivirus - I clicked "no" for their scan when I was looking for a .dll file and it ended up on my laptop anyway. I won't detail but it was a *major* pib lol. But your site saved the day.

I had even gone so far as to delete the files in the "Programs" folder and it wouldn't let me completely remove anything. There was no "cancel" or "I don't agree" to TOS or uninstall.

Anyway, the file IS gone from "C" and I cannot stop saying "thank you!" I just purchased this laptop and until this was having good luck with it.

I will again.

:-)

Raj74 wrote:

couldnt able to download the software..pls. check

I'm sorry to say that this doesn't seem to have worked.all i got access to is safe mode please help.

thank you so much Malwarebytes did the trick and and saved my computer
I will be sure to let others know how to get rid of this damn virus

Hi Geeks,
Just a note of thanks for providing this forum. After being hit with a number of scareware infections and others I downloaded and ran a number of anti virus software packages including AVG, Malaware bites, Vipre, Adaware, Spybot and a few others I can't remember. These cleaned up most things ok but I was left with my browser consistantly being redirected to seemingly random web sites and nothing seemed to work, I deleted Java, still no good, although after running Vipre the random redirection disapeared and I was consistantly redirected to xn--3iw-jha.com , Vipre seemed to break it but not destroy it. Anyway thanks to your forum I discovered ComboFix Hallelueja!! after reading the excellent instructions put up on your forum this fantastic program fixed a number of issues and I can't recommend it or your forum highly enough. Its frustrating when dealing with scareware as it gets to the stage where you just don't know what program you can trust and the way some of the anti virus programs are marketed they seem little better than the scareware. Thanks again.

(Posted this when I signed on as a new member, but wanted to be sure others saw it on this page so they know it worked so well.)

A big, big thank you for the instructions on how to stop my computer from being "hijacked" by this vicious virus. Followed "Dr. Inforeno's" very clear instructions and it worked like a charm. I have just one question, though.
The instructions said to "uncheck the box labeled 'Use a proxy server for your LAN". Now that I am done, should I go back and 're-check' that box?

(Also, after I ran the quick scan, which found 17 infected files, I ran the complete scan and it found 5 additional).

Just a little note to inform you folks of something a little different out there. Yesterday, my Internet Explorer 8 browser would not load. My Mozilla browser did load and I used it to find something to help IE8. On the "Microsoft Help" website there was a paid ad, (not Microsoft) by "uniblue" for a two minute scan deal to help fix Internet Explorer. I clicked it and wound up downloading something called "RegReady". I did run the scan but got suspicious before I ran any other feature of the program. Turns out it deactivated Malwarebytes from loading. It wouldn't un-install normally ( tried many ways to uninstall it). Used HiJackThis to get rid of enough parts to be able to un-install.
By the way, I found a system component to help analyze IE8 and IE8 had too many "add-on" features, whatever the hell that means. Seems as though when I tried to un-install an AVG Free Antivirus program, (tried Avira) there were many AVG pieces still around clogging up IE8. I clicked the option to remove those remnants and Viola, IE8 booted up. Oh, I forgot, it also screwed up my MagicJack telephone system. A message repeated that I needed to plug it into a USB port (it was plugged into a USB port), as usual so, when IE8 came back, so did MagicJack. *SNIP*

Last edited by DragonMaster Jay on 2nd July 2010, 9:47 pm; edited 1 time in total (Reason for editing : Removed info about MagicJack!)

HELP - I did exactly what you said. Downloaded program and transfered it to the infected computer. It found the malware virus and I selcted remove and restarted computer. Now it wil not come up. Error 92 no operating system found. I need help. greg.
*SNIP*

Last edited by DragonMaster Jay on 25th July 2010, 2:33 am; edited 1 time in total (Reason for editing : Removed email address.)

I followed the instructions and Antivir... is gone, however, now when clicking on a search link I am redirected to a different website, not the intended for the link to go to.

What can I do?

@All Please post a thread in the Malware removal forum and your case will be taken on by one of the experts

I found your site when looking to remove alpha antivirus ... I follwed the malwarebytes instructions, and it seemed to be working fine, but after the scan when I click OK in the box that says "click show results" (step 8 below) the program closes instantly. How should I proceed?

Thanks ...

Hey guys just wanted to say thank you. I followed your instructions and it worked perfectly. Great instructions, easy to follow. Thank you so much.

Im not sure how to really work myself around this site but i just got rid of ThinkPoint off my computer thank you SO much btw!
But! now my icons on my desktop and even when i click the start button wont let me click on anything! There are things that i need for school on my desktop to get to for some of my classes tomorrow. Its really stressing me out all of my icons EVERYWHERE look like a little papers with the top right corner bent with a little picture in the middle of a little window with three icons on them and everytime i try to click on one it says,

"C\Users\{MYNAME}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HPAdvisor.Ink is not valid Win32 application."

So i press OK.
And it tells me,
"Can't open this item;"
"It might have been moved, renamed, or deleted. Do you want to remove this item?"
and of course i press no because i dont want to remove it, it's obviously important lol.
But how can i/you/we fix it i need help!

again..

Thanks.

AHHHH YOU DID IT!!! After spending 4 hours working on my wife's computer I finally found these instructions. Thank you so much! I was getting very angry. Your example, 18 corrupted files, my wife's computer 791. Yikes! But they're all gone now thanks to you! Will come back here any time I have problems now.

I followed every step listed above and after I restarted the computer, my AVG Resident Shield Alert box kept coming up saying that I had multiple threats detected that were white-listed and unable to be changed, same as before. However, the Pop up box for ThinkPoint stopped coming up and my task manager and Internet Explorer started working again. Any suggestions?

It Worked, wow Thanks for that!!! It also found a virus I didn't even know I had, (One that A company I paid 200$ to to fix this computer couldn't find!!) Thanks Again you guys rule!!!!

alright so i have this virus right now. I already knew what to do as far as safe mode and malwarebytes but i looked online to see if there was anythin else.

anyways, when i booted into safe mode (with networking.. not that that makes a difference) the virus took over the desktop. no normal safe mode processes were started. I opened up task manager and luckily the program didnt block that yet, and i ended the process "hotfile.exe". I clicked "new task" and typed "explorer.exe" and then everything was basically back to normal for safe mode.

i thought people should know what to do in case the virus is as evolved as the one i have and its taken over safe mode.

Hi.

I would like to say thank you. This really helped me a lot. More powers to you, GeekPolice.

Thanks, am gonna link to y'all on Facebook, and add it to my page!!

Just wanted to say thanks to the genius that created this thread )
Worked like a charm, first try. Had that "think point" something virus. Now its gone after a simple scan with removal and a restart
I'm happy. Thanks a lot, seriously.

Oh man! It ACTUALLY worked! I mean, this is not the first time I've had run ins with Thinkpoint, and each time I had to delete some of my accounts or wipe my entire computer clean! This time, Thinkpoint wouldn't even let me on to my account!!!

So using the guest account, I found this, and it was a life saver! After 12 minutes it found 187 infected objects, got rid of them all, and I am happily using my own account.

Thanks a bunch!

thanks alot i get rid of it

hey dude, i've tried using malwarebytes to remove my virus. it is the flvtube player virus. even though i've click on a full system scan and removed everything. everytime i start my computer on the normal mode, the flvtube installer keeps popping up and it takes control of my whole computer. i can't close it so i usually restart my computer. and everytime it restarts the installer pops up. it's getting really annoying already. can someone PLEASE HELP ME right away?

Help! We are not able to get onto the internet so we cannot download the software to remove marezer virus. We tried operating in safe mode and still no luck. suggestions?

Hi,

I can download the anti-malware but am unable to install because my computer is unable to open .exe files. Any ideas? Thanks.

I successfully used this download and had my nephew's computer up and running in less than 30 minutes. I love you, GeekPolice!

it did not work on IE sound

Thank you. This really works. I thought I was doomed when I got this virus. I couldn't start system restore. I sat there figuring how to solve this virus for an hour. Finally I went online and found out this great website. In 10 mins, my computer was running properly again. Keep up the great work. I was skeptical about it at first. But 100% real. Thank you!!

I don't know if anyone will look at this, but... THANK YOU!!!

This program has saved my computer's butt many of time.

We will need an update on the first post to reflect new info on how Malwarebytes works and how to use it.