Win32/Cryptor Virus

Hello,

I have a virus Win32/Cryptor. I use AVG and it states this in the Web Shield Finding 3 times:


"Virus identified Win32/Cryptor";"Malicious link removed";"";"2/23/2009, 2:08:24 PM";"File";"C:\Program Files\Internet Explorer\iexplore.exe"

I cannot open certain websites on a server I have the domains on, www.autographarcade.com, www.nrwd.org, www.urmtsonmensclub.org and www.ark-interior.com. You can view the websites on any other computer besides my network. I have 3 computers on it. My mine one in my office upstairs which has everything attached to i.e. route etc. The other one in the office is very old and hasn't been switch on for about 2 months and the one I am using now my laptop down stairs. The laptop has the virus on it and it seems to have blocked the IP addresses on the other machines or something the main one doesn't have the files on it so I would think it hasn't got the virus.

I have download and updated everything you state on your "Read Before Posting" page. Except JavaRa it stated:

"JavaRa encounted a problem and need to close" which it did and I have tried it again and it does the same thing. Also while I was downloading the updates the Internet Explorer icon on the desktop has gone.

Here is the HijackThis file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:43 AM, on 3/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: PDFCreator Toolbar Helper - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: PDFCreator Toolbar - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 10089 bytes

Thanks for your help. Andy

Hello.

I see you have Viewpoint Manager, this is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: http://www.clickz.com/news/article.php/3561546

Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

• Viewpoint
  
• Viewpoint Manager
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Hello Belahzur,

Thanks for your help.

In the add/remove programs there is only Viewpoint Toolbar which I have deleted. Other others are not listed in there, how do I delete the others please?

Thanks Andy

No problem, just remove whatever Viewpoint items are present, then move onto MBAM scan.

Note:
Viewpoint gets on the machine via AIM. When AIM is installed, there is no option for options, it just jumps onto your machine without warning.

Shall I go into Explore and manual delete them as I see the Viewpoint folder in there?

If it will let you, then yes.
Viewpoint leaves behind quite a few of it's folders when uninstalled.

Hello,
One log popup automatically and I will post you these results. There were another 5 logs in the logs tab in MBAM do you want them too?

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 3

3/3/2009 1:32:26 PM
mbam-log-2009-03-03 (13-32-26).txt

Scan type: Quick Scan
Objects scanned: 64699
Time elapsed: 3 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Nah, don't need the rest of the reports.
No real malware found, only registry keys, so lets make sure we aren't missing anything.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  Link 3
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

Here are the results:


DDS (Ver_09-02-01.01) - FAT32x86
Run by Andy at 13:49:00.07 on Tue 03/03/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1982.1340 [GMT -5:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Malwarebytes' Anti-MalwareUSE\mbam.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Andy\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ebay.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: eBay Toolbar Helper: {22d8e815-4a5e-4dfb-845e-aab64207f5bd} - c:\program files\ebay\ebay toolbar2\eBayTB.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: PDFCreator Toolbar Helper: {c451c08a-ec37-45df-aaad-18b51ab5e837} - c:\program files\pdfcreator toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: eBay Toolbar: {92085ad4-f48a-450d-bd93-b28cc7df67ce} - c:\program files\ebay\ebay toolbar2\eBayTB.dll
TB: PDFCreator Toolbar: {31cf9ebe-5755-4a1d-ac25-2834d952d9b4} - c:\program files\pdfcreator toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [Aim6]
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PCMService] "c:\program files\arcade\PCMService.exe"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [eBayToolbar] c:\program files\ebay\ebay toolbar2\eBayTBDaemon.exe
mRun: [Mouse Suite 98 Daemon] ICO.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malwareuse\mbamgui.exe /install /silent
IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: eBay Search - c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/RACtrl.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-3-18 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-3-18 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-2-11 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-3-18 107272]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-12 903960]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-12 298264]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2005-3-4 8704]
R2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2005-1-14 4010]
R2 SBKUPNT;SBKUPNT;c:\windows\system32\drivers\SBKUPNT.SYS [2008-2-1 14976]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-3-3 38496]
R3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\PELMOUSE.SYS [2008-4-1 16512]
R3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\PELUSBlf.SYS [2008-4-1 13824]

============== File Associations ===============

regfile=*** no open command defined ***

=============== Created Last 30 ================

2009-03-03 13:26 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-03 13:26 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-03 13:26 --d----- c:\program files\Malwarebytes' Anti-MalwareUSE
2009-03-03 11:14 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-03-03 11:01 --d----- c:\windows\system32\XPSViewer
2009-03-03 11:00 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-03 11:00 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-03 11:00 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-03 11:00 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-03 11:00 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-03 11:00 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-03 11:00 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-03 10:23 --d----- c:\documents and settings\andy\.SunDownloadManager
2009-03-03 10:14 --d----- c:\program files\Trend Micro
2009-03-03 09:35 --d----- c:\program files\RegistryPatrol3.0
2009-02-28 11:42 --d----- c:\docume~1\alluse~1\applic~1\acccore
2009-02-24 21:29 --d----- C:\House
2009-02-23 21:54 --d----- c:\docume~1\andy\applic~1\Malwarebytes
2009-02-23 21:54 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-23 21:54 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-23 20:42 --d----- c:\program files\Spybot - Search & Destroy
2009-02-23 20:42 --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2009-01-31 19:18 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-25 12:20 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 09:01 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-12 16:13 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-12 16:13 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-01-12 16:12 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2008-12-19 04:10 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 04:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 00:25 634,024 a------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 00:23 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2007-04-17 19:40 92,064 a------- c:\documents and settings\andy\mqdmmdm.sys
2007-04-17 19:40 79,328 a------- c:\documents and settings\andy\mqdmserd.sys
2007-04-17 19:40 66,656 a------- c:\documents and settings\andy\mqdmbus.sys
2007-04-17 19:40 9,232 a------- c:\documents and settings\andy\mqdmmdfl.sys
2007-04-17 19:40 6,208 a------- c:\documents and settings\andy\mqdmcmnt.sys
2007-04-17 19:40 5,936 a------- c:\documents and settings\andy\mqdmwhnt.sys
2007-04-17 19:40 4,048 a------- c:\documents and settings\andy\mqdmcr.sys
2007-04-17 19:39 25,600 a------- c:\documents and settings\andy\usbsermptxp.sys
2007-04-17 19:39 22,768 a------- c:\documents and settings\andy\usbsermpt.sys
2008-08-22 20:43 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082220080823\index.dat

============= FINISH: 13:49:33.42 ===============

Hello.
Just a registry file association to fix.

Please download SREng

• Extract it to Desktop and double click SREngLdr.EXE to run it
  
• Select System Repair from the left pane.
  
• Click on File Association
  
• Select all entries that has an Error status click [Repair]
  
• Refer to this image for an example:
  
  
• In your case, it would be .REG.
  
• Close SREng now.
  

How is it now?

The link says "sorry"?

Working for me, I think it may have been their server was full or something like that.

It's in Chinese and redirects me to another website and I do not see the download?

It says:


错误！Sorry!

--------------------------------------------------------------------------------


本网站已经设定了防盗链措施，请在下载网页点击按钮完成下载动作。直接在地址栏里面输入下载地址可能会导致下载失败。

本页面将在 15 秒后自动跳转到 KZTechs.COM 网站主页。


This site has opened the referrer check mechanism. If you want to download files in this site, please click the download button. The download process will get failed if your use direct URL to download files in this site.
This page will redirect to KZTechs.COM website main page after 15 seconds.

Oh, refer check.
Nevermind then.

There doesn't appear to be any malware in the DDS log, how's the machine running?

I still can't view thoses 4 websites. Shall I reboot? Surely it has to be in the registery or something that's they are being blocked out. I have asked my server guy and he says everything is ok on his end as you can view them on anyoter machine but my network.

It's blocking that server or something as I cannot download any email either from it. He put these websites onto another server which I can see one of my other website ok but it's still blocking these 4 out.

Okay.
Lets do a rootkit scan, so download GMER's application from here:
http://www.gmer.net/gmer.zip

Unzip it and start the GMER.exe
Click the Rootkit tab and click the Scan button.
Once done, click the Copy button.
This will copy the results to your clipboard.
Paste the results into a notepad file, because the log will be huge and may need to be uploaded somewhere rather than pasted on the forum.

Warning ! Please, do not select the "Show all" checkbox during the scan.

If you're having problems with running GMER.exe, try it in safe mode.
This tools works in safe mode. Other rootkitrevealers don't.

Ok. I am running the scan now. Where would you like me to put the results? I can put them up on one of my websites if I can get into it?

That would work, or upload it to a file hoster, mediafire.com for example.

Here you go:

http://www.pawspetgroomingetc.com/newlog.txt

Hello.
Okay, I've consulted with someone, we narrowed it down to a DNS issue.

Lets see if OpenDNS will work around this.
There is videos and tutorials of how to use it on their site:
https://www.opendns.com/start/

See there and set it up for one machine on your network.

Hi, I have tried what it said on my laptop where this virus is or was. And rebooted and no changed. Shall I also do it on my main computer why the router is?

Nah, lets go for an even deeper scan.

• Download combofix from here
  Link 1
  Link 2
  
• Please disable your local AV (Anti-virus) See HERE for how to disable your AV. (Symantec)
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

I have posted it here as it was a big file again.

http://www.pawspetgroomingetc.com/log2.txt

That was fast.

Hello.

I see that you are running Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.
Should you choose to remove them, but you are having trouble doing so, please let me know in your next post here and I will aid you.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

• Limewire
  

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

DirLook::
C:\House

Folder::
c:\Program Files\LimeWire

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\LimeWire\\LimeWire.exe"=-

RegNull::
[HKEY_USERS\S-1-5-21-1087847082-3657983157-676837295-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{FC32AE75-12EE-5305-3DB2-A65EB4F26DA9}*]

RegLock::
[HKEY_USERS\S-1-5-21-1087847082-3657983157-676837295-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{FC32AE75-12EE-5305-3DB2-A65EB4F26DA9}*]

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

Here are the results:

http://www.pawspetgroomingetc.com/log3.txt

One thing I have noticed, it's speeded up the laptop whatever we have done as it's been a lot of downloading and running software, you can tell me which one it was so I can speed the main computer up

I forgot to add I didn't delete LimeWire because I use it but I did the other you asked. "KILL ALL". If I have to I will remove if this operation you asked to do do doesn't make it work anymore?

Okay, but you were warned about the risks of P2P. Limewire won't work because the folder is gone and it's been removed from the firewalls "okay" list. You'll need to re-install it.

KILLALL:: just stops any non-needed processes, which I assume has stopped a lot of startup items.
Post a new Hijack This log please and we'll kill some non-needed startup items.

Well in that case as it won't work I will get rid of it. I will reboot and see what happens after I have deleted. What's next if it doesnt work?

It will work, Limewire is gone and there isn't any malware showing in that log.
We'll kill the non essential startup items if post a new Hijack This log.

Hi, ok it's been deleted and rebooted. Still the web sites do not work. What do you want me to do again please? Run Hijack and "Do a system scan and save log" again then post it?

Yep.
As for the sites not loading, I've no idea.
Could your ISP blocking the sites for some unknown reason,

Here are the results:

http://www.pawspetgroomingetc.com/hijackthis02.txt

Where will I find out about my ISP blocking the web sites? But it's only on my computers? Do I need to contact with the person who hosts my websites again as he says everthing is ok?

You'll need to phone up your ISP and ask if they are blocking certain websites.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
  O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
  O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
  O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
  O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
  O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
  O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
  O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
  O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
  
  O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
  O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
  O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
  O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
  O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Startup should be quicker now, but I think I've done all I can now.

Ok I have done this. Also has all we have done sort and deleted the virus?

Here is the log, just in case I missed any to delete



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:17:28 PM, on 3/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: PDFCreator Toolbar Helper - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: PDFCreator Toolbar - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D666F89C-828C-45D9-AB49-CD73ACA3C298}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 7853 bytes


Thanks for all your help and I will post a new one tomorrow as on my main computer when I upload SP3 it goes to mode screen and gives my options how to start the computer and it doesn't like it and I have to do a system restore.

Again thanks for all your help! Andy

Hello.
HJT says SP3 is already installed, so what are you trying to upgrade to?

There was never really a virus present.

Nooo I have it on this computer (laptop). But not on my main computer. Everytime I try it, it come up with the black screen as where do I want to go: Example.

Safe Mode
Safe Mode with internet
Windows

I am course do and it restarts and puts me back on the same screen again. So I just do a system restore and then just don't do updates.

There has to of been something as now when I do an AVG scan computer. It goes through all the files and shows nothing. No files nothing and it always does. Example cookies and all that. It hows nothing.

Showing cookies is good, means no malware.
Not sure why updates crashes the machine.