security center, zafi b, part 1 of post

I seem to be having the same problems as many others today. The Security Center Alert, with the Win32.Zafi.B warning. This installed itself yesterday on another user account and blocked my access to internet explorer. I opened my childrens user account and gave that account administrator privileges and therefore I was able to download and install the program updates necessary to use your services. I am pasting the latest hijackthis . It will be in two posts. Thanks

[b]Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:45 AM, on 1/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Documents and Settings\Melody Strange\Application Data\Google\cijwg16225165.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tanner and Tori\Desktop\hijackgpthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: ohb Class - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DDSMEkl - {2502BBD0-D73B-11DD-B4EC-CEBF56D89593} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [cleaner] lib.exe
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\5.bin\m3SrchMn.exe" /m=2 /w
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [realteke] "C:\Documents and Settings\Melody Strange\Application Data\Google\cijwg16225165.exe" 2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Melody Strange')
O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Melody Strange')
O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Melody Strange')
O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1 (User 'Melody Strange')
O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User 'Melody Strange')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - S-1-5-21-4241463375-2152215283-488030646-1009 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Melody Strange')
O4 - S-1-5-21-4241463375-2152215283-488030646-1009 User Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Melody Strange')
O4 - S-1-5-18 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Default user')
O4 - Global Startup: Event Reminder.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe

Here is the second part of my log.[b]

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk572DWUS
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.15-3.cab
O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - file://C:\install.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {52ADE293-85E8-11D2-BB22-00104B0EA281} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v7/ticker.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.com/client/msnediag4929.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup152.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax3112.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: dcdbdbfbbdfaea - C:\WINDOWS\system32\dcdbdbfbbdfaea.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 16562 bytes

Hello.
You have quite a nasty infection, tdss AND AWF. Before we can AWF, we need to remove tdss otherwise this machine will fail to boot anymore.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\5.bin\MWSSRCAS.DLL (file missing)
  O2 - BHO: ohb Class - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll (file missing)
  O2 - BHO: DDSMEkl - {2502BBD0-D73B-11DD-B4EC-CEBF56D89593} - (no file)
  O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
  O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
  O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
  O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll (file missing)
  O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
  O4 - HKLM\..\Run: [cleaner] lib.exe
  O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\5.bin\m3SrchMn.exe" /m=2 /w
  O4 - HKLM\..\Run: [realteke] "C:\Documents and Settings\Melody Strange\Application Data\Google\cijwg16225165.exe" 2
  O4 - HKUS\S-1-5-21-4241463375-2152215283-488030646-1009\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User 'Melody Strange')
  O4 - S-1-5-21-4241463375-2152215283-488030646-1009 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Melody Strange')
  O4 - S-1-5-21-4241463375-2152215283-488030646-1009 User Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Melody Strange')
  O4 - S-1-5-18 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'SYSTEM')
  O4 - .DEFAULT Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Default user')
  O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk572DWUS
  O15 - Trusted Zone: *.whataboutadog.com
  O20 - Winlogon Notify: dcdbdbfbbdfaea - C:\WINDOWS\system32\dcdbdbfbbdfaea.dll
  O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

I see that you are running Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.
Should you choose to remove them, but you are having trouble doing so, please let me know in your next post here and I will aid you.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

• Limewire
  

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\drivers\svchost.exe
C:\WINDOWS\system32\dcdbdbfbbdfaea.dll
C:\Documents and Settings\Melody Strange\Application Data\Google\cijwg16225165.exe

Folders to delete:
C:\Program Files\Mywebsearch
C:\Program Files\Viewpoint

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

4. Please copy/paste the content of c:\avenger.txt into your reply.

Thanks so much for your help. In checking the boxes on the hijackthis, I found one error. i couldn't find the following file on the second hijack scan:


O4 - .DEFAULT Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Default user')

I uninstalled Limewire.

The avenger results are below:

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

File "C:\WINDOWS\system32\drivers\svchost.exe" deleted successfully.
File "C:\WINDOWS\system32\dcdbdbfbbdfaea.dll" deleted successfully.
File "C:\Documents and Settings\Melody Strange\Application Data\Google\cijwg16225165.exe" deleted successfully.

Error: folder "C:\Program Files\Mywebsearch" not found!
Deletion of folder "C:\Program Files\Mywebsearch" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist

Folder "C:\Program Files\Viewpoint" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Hello.
Did you UNTICK "Scan for rookits"?
There was no rootkit scan during the avengers run.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  Link 3
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Click No for Optional Scan.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

Sorry. I don't think I unticked it. I ran it again, twice actually. The first scan found a hidden registry and successfully disabled it. I ran it one more time and this is the log.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

script file opened successfully.
script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Completed script processing.

*******************

Finished! Terminate.



Here is the dds.txt


DDS (Ver_09-01-18.01) - NTFSx86
Run by Melody Strange at 20:55:37.96 on Tue 01/20/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.122 [GMT -6:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Melody Strange\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.foxnews.com/index.html
uWindow Title = Microsoft Internet Explorer provided by Verizon Online
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;localhost
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {2502BBD0-D73B-11DD-B4EC-CEBF56D89593} - No File
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar5.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: MSNToolBandBHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar5.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.5\CoIEPlg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - No File
TB: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
uRun: [Weather] c:\progra~1\aws\weathe~1\Weather.exe 1
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMremind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monitor.lnk - c:\program files\sandisk\sandisk transfermate\SD Monitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\verizo~1.lnk - c:\program files\verizon online\supportcenter\bin\matcli.exe
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk572DWUS
IE: &Viewpoint Search - c:\program files\viewpoint\viewpoint toolbar\ViewBar.dll/CXTSEARCH.HTML
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: whataboutadog.com
Trusted Zone: musicmatch.com\online
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: dcdbdbfbbdfaea - c:\windows\system32\dcdbdbfbbdfaea.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-7 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090120.024\NAVENG.SYS [2009-1-20 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090120.024\NAVEX15.SYS [2009-1-20 876112]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2008-2-18 214888]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-1-30 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-10-31 33752]
S4 c32f49346f1be40af479444ce9f5e502;c32f49346f1be40af479444ce9f5e502;c:\windows\system32\c32f49346f1be40af479444ce9f5e502.sys [2009-1-5 39936]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]

=============== Created Last 30 ================

2009-01-20 20:07 --d----- c:\docume~1\melody~1\applic~1\Malwarebytes
2009-01-20 13:02 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-20 13:02 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-20 13:02 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-20 13:02 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-20 09:23 52,389 a------- c:\windows\Sysvxd.exe
2009-01-20 09:12 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-20 09:12 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-20 09:09 54,156 a---h--- c:\windows\QTFont.qfn
2009-01-20 09:09 1,409 a------- c:\windows\QTFont.for
2009-01-19 21:15 --d----- c:\docume~1\melody~1\applic~1\Yahoo
2009-01-05 06:53 39,936 a------- c:\windows\system32\c32f49346f1be40af479444ce9f5e502.sys
2009-01-04 19:55 --d----- c:\docume~1\alluse~1\applic~1\561719900
2009-01-01 15:43 --d----- c:\docume~1\melody~1\applic~1\LimeWire

==================== Find3M ====================

2009-01-19 18:05 42,666 a------- c:\docume~1\melody~1\applic~1\wklnhst.dat
2009-01-08 21:09 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-08 21:09 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-08 21:09 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-08 21:09 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-10-24 05:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 06:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-06-16 11:47 118,112 a------- c:\docume~1\melody~1\applic~1\GDIPFONTCACHEV1.DAT
2004-10-08 17:30 164 a---h--- c:\documents and settings\all users\hpothb07.dat
2008-08-22 18:51 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082220080823\index.dat

============= FINISH: 20:56:46.04 ===============

Things are working much better.

Hello.
The AWF infection is still on your machine and we need to fix that, but lets remove this rootkit first.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to disable:
c32f49346f1be40af479444ce9f5e502
Viewpoint Manager Service

Drivers to delete:
c32f49346f1be40af479444ce9f5e502
Viewpoint Manager Service

Files to delete:
c:\windows\system32\c32f49346f1be40af479444ce9f5e502.sys

Folders to delete:
c:\docume~1\alluse~1\applic~1\561719900
c:\docume~1\melody~1\applic~1\LimeWire
c:\program files\viewpoint

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

4. Please copy/paste the content of c:\avenger.txt into your reply.

Here is the Avenger log. I ran Malwarebytes' previous to your reply so that may explain why the avenger log said certain files did not exist.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "c32f49346f1be40af479444ce9f5e502" disabled successfully.
Driver "Viewpoint Manager Service" disabled successfully.
Driver "c32f49346f1be40af479444ce9f5e502" deleted successfully.
Driver "Viewpoint Manager Service" deleted successfully.

Error: file "c:\windows\system32\c32f49346f1be40af479444ce9f5e502.sys" not found!
Deletion of file "c:\windows\system32\c32f49346f1be40af479444ce9f5e502.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist

Folder "c:\docume~1\alluse~1\applic~1\561719900" deleted successfully.
Folder "c:\docume~1\melody~1\applic~1\LimeWire" deleted successfully.

Error: folder "c:\program files\viewpoint" not found!
Deletion of folder "c:\program files\viewpoint" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

Finished! Terminate.


I don't know if it will make a difference, but I'm also using Firefox now in place of Internet Explorer.

One more thing. During last reboot by Avenger I received this message. Windows-no disk:
Exception processing message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

Hello.
Are you using anything connected to a USB that was plugged in during reboot?
Lets fix this AWF infection now.

• Download combofix from here, use the top links - combofix.exe
  
• Please disable your local AV (Anti-virus) by right clicking it's icon in the tray, and exit it.
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

I was using the SanDisk with USB although it had no cards in it

Here's the combofix.txt:

ComboFix 09-01-21.01 - Melody Strange 01/21/2009 14:09:11.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.138 [GMT -6:00]
Running from: c:\documents and settings\Melody Strange\Desktop\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Updated)
FW: Norton Internet Security *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Melody Strange\Application Data\FunWebProducts
c:\documents and settings\Melody Strange\Application Data\FunWebProducts\kernell32.dll
c:\program files\Altnet
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\adsntfs.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cevakrnl.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cevakrnl.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cevakrnl.rvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cevakrnl.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cran.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cran.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\cran.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\dbx.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\dbx.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\emalware.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\emalware.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\emalware.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\iso.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\java.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\java.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mbox.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mdx.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mdx_97.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mdx_97.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mdx_w95.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mdx_x95.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\mime.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\na.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\na.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\na.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\nelf.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\nelf.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\pdf.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\plugins.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\plugins.cab.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\rar.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\rup.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\sdx.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\sdx.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\unpack.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\unpack.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\unpack.ivd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\update.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\update.txt.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\ve.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\ve.cvd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\ve.xmd.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\zip.cab
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\zip.xmd.cab
c:\program files\Need2Find
c:\program files\Need2Find\bar\History\search
c:\windows\IE4 Error Log.txt
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\_000008_.tmp.dll
c:\windows\system32\_000009_.tmp.dll
c:\windows\system32\_000010_.tmp.dll
c:\windows\system32\Cache
c:\windows\system32\Cache\buts.bin
c:\windows\system32\Cache\comp40.bmp
c:\windows\system32\Cache\football.bmp
c:\windows\system32\Cache\msg.bin
c:\windows\system32\Cache\search find 2.bmp
c:\windows\system32\Cache\showbtn12.bmp
c:\windows\system32\Cache\showbtn123.bmp
c:\windows\system32\Cache\showbtn1234.bmp
c:\windows\system32\Cache\showbtn12345.bmp
c:\windows\system32\Cache\showbtn123456.bmp
c:\windows\system32\Cache\slotmachine.bmp
c:\windows\system32\Cache\untitled.bmp
c:\windows\system32\Cache\valentines copy.bmp
c:\windows\system32\Cache\web app.bmp
c:\documents and settings\Tanner and Tori\Application Data\FunWebProducts . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2008-12-21 to 2009-01-21 )))))))))))))))))))))))))))))))
.

2009-01-21 14:00 . 2009-01-21 14:01 d-------- C:\32788R22FWJFW
2009-01-21 13:06 . 2009-01-21 13:11 d-------- c:\program files\Mozilla Firefox 3.1 Beta 2
2009-01-21 10:49 . 2006-06-16 09:38 102,368 --a------ c:\windows\TrueInstall.exe
2009-01-20 20:07 . 2009-01-20 20:07 d-------- c:\documents and settings\Melody Strange\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-20 18:41 d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-20 13:02 . 2009-01-20 13:02 d-------- c:\documents and settings\Tanner and Tori\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-20 13:02 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-14 16:11 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-01-20 13:02 . 2009-01-14 16:11 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-01-20 09:32 . 2009-01-20 09:32 d-------- c:\program files\Common Files\Adobe AIR
2009-01-20 09:23 . 2009-01-20 09:23 52,389 --a------ c:\windows\Sysvxd.exe
2009-01-20 09:12 . 2009-01-20 09:12 410,984 --a------ c:\windows\SYSTEM32\deploytk.dll
2009-01-20 09:12 . 2009-01-20 09:12 73,728 --a------ c:\windows\SYSTEM32\javacpl.cpl
2009-01-20 09:09 . 2009-01-21 14:45 54,156 --ah----- c:\windows\QTFont.qfn
2009-01-20 09:09 . 2009-01-20 09:09 1,409 --a------ c:\windows\QTFont.for
2009-01-19 21:15 . 2009-01-19 21:15 d-------- c:\documents and settings\Melody Strange\Application Data\Yahoo
2009-01-05 08:23 . 2009-01-05 08:34 d-------- c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-21 20:23 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-21 18:47 --------- d-----w c:\documents and settings\Melody Strange\Application Data\MSN6
2009-01-21 16:47 --------- d-----w c:\program files\Common Files\HP
2009-01-21 16:27 --------- d-----w c:\documents and settings\All Users\Application Data\Napster
2009-01-21 16:24 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-21 16:24 --------- d-----w c:\program files\Design Science
2009-01-21 16:23 --------- d-----w c:\program files\Logitech
2009-01-21 16:22 --------- d-----w c:\program files\Jasc Software Inc
2009-01-21 16:19 --------- d-----w c:\program files\InterActual
2009-01-21 16:16 --------- d-----w c:\program files\Hewlett-Packard
2009-01-21 16:12 --------- d-----w c:\program files\Google
2009-01-21 16:08 --------- d-----w c:\program files\Common Files\AOL
2009-01-21 16:08 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2009-01-21 16:07 --------- d-----w c:\program files\Abacast
2009-01-21 01:06 --------- d-----w c:\program files\LimeWire
2009-01-20 15:30 --------- d-----w c:\program files\Common Files\Adobe
2009-01-20 15:24 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2009-01-20 15:18 --------- d-----w c:\program files\Java
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\Digital Album Organizer
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\CyberLink
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\ArcSoft
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\Apple Computer
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\AdobeUM
2009-01-20 00:05 42,666 ----a-w c:\documents and settings\Melody Strange\Application Data\wklnhst.dat
2009-01-09 03:09 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-09 03:09 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-09 03:09 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-09 03:09 --------- d-----w c:\program files\Symantec
2009-01-05 17:18 --------- d-----w c:\program files\MSN Messenger
2009-01-05 14:23 --------- d-----w c:\program files\Lavasoft
2009-01-05 14:22 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-04 14:30 --------- d-----w c:\program files\MSECache
2008-10-07 03:27 35,630 ----a-w c:\documents and settings\Tanner and Tori\Application Data\wklnhst.dat
2008-06-16 17:47 118,112 ----a-w c:\documents and settings\Melody Strange\Application Data\GDIPFONTCACHEV1.DAT
2007-01-09 04:09 118,112 ----a-w c:\documents and settings\Tanner and Tori\Application Data\GDIPFONTCACHEV1.DAT
2004-10-08 23:30 164 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2008-06-30 18:44 324,976 ----a-w c:\program files\mozilla firefox\components\coFFPlgn.dll
2008-08-23 00:51 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008082220080823\index.dat
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
----a-w 57,344 2005-06-07 05:46:24 c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\bak\apdproxy.exe

----a-w 1,597,440 2004-09-09 23:35:38 c:\program files\AWS\WeatherBug\bak\Weather.exe

----a-w 50,688 2003-12-06 04:08:04 c:\program files\Common Files\Microsoft Shared\Works Shared\bak\WkUFind.exe

----a-w 180,269 2006-03-24 18:27:30 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe

----a-w 110,592 2003-08-19 07:01:00 c:\program files\Common Files\Sonic\Update Manager\bak\sgtray.exe

----a-w 204,800 2003-08-27 01:47:34 c:\program files\Dell\Media Experience\bak\PCMService.exe

----a-w 69,632 2002-04-17 16:42:56 c:\program files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe

----a-w 49,152 2004-09-13 21:49:00 c:\program files\Hewlett-Packard\HP Software Update\bak\HPWuSchd2.exe

----a-w 278,528 2005-12-21 02:54:48 c:\program files\iTunes\bak\iTunesHelper.exe
----a-w 267,048 2008-03-30 15:36:40 c:\program files\iTunes\iTunesHelper.exe

----a-w 11,776 2006-01-19 17:06:16 c:\program files\MUSICMATCH\MUSICMATCH Jukebox\bak\mimboot.exe

----a-w 110,592 2006-01-19 17:06:18 c:\program files\MUSICMATCH\MUSICMATCH Jukebox\bak\mm_tray.exe

----a-w 5,562,368 2007-08-14 00:04:18 c:\program files\MySpace\IM\bak\MySpaceIM.exe
----a-w 8,720,384 2007-12-19 01:47:24 c:\program files\MySpace\IM\MySpaceIM.exe

----a-w 282,624 2006-10-26 00:58:18 c:\program files\QuickTime\bak\qttask.exe
----a-w 413,696 2008-03-29 04:37:20 c:\program files\QuickTime\QTTask.exe

----a-w 385,024 2005-02-12 13:39:54 c:\program files\Verizon Online\SupportCenter\SmartBridge\bak\MotiveSB.exe

----a-w 15,360 2004-08-04 07:56:48 c:\windows\SYSTEM32\bak\ctfmon.exe
----a-w 15,360 2008-04-14 00:12:16 c:\windows\SYSTEM32\ctfmon.exe

----a-w 28,672 2003-08-13 16:27:40 c:\windows\SYSTEM32\bak\DSentry.exe

----a-w 348,160 2002-11-22 19:48:32 c:\windows\SYSTEM32\bak\hphmon04.exe

----a-w 114,741 2003-08-06 07:04:00 c:\windows\SYSTEM32\dla\bak\tfswctrl.exe

----a-w 176,128 2004-12-14 16:07:44 c:\windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak\hpztsb12.exe

2ND HALF OF COMBOFIX

[b]((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2007-12-18 8720384]
"Weather"="c:\progra~1\AWS\WEATHE~1\Weather.exe" [N/A]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-30 4800512]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-03-28 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2008-02-07 718704]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [N/A]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-20 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]
"Logitech Utility"="Logi_MwX.Exe" [2003-12-17 c:\windows\LOGI_MWX.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2008-02-09 152952]
"MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2007-12-18 8720384]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Event Reminder.lnk - c:\program files\Broderbund\PrintMaster\PMremind.exe [2004-05-07 331776]
HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2004-11-04 258048]
HP Image Zone Fast Start.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe [2004-11-04 53248]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
Monitor.lnk - c:\program files\SanDisk\SanDisk TransferMate\SD Monitor.exe [2008-01-24 114688]
Verizon Online Support Center.lnk - c:\program files\Verizon Online\SupportCenter\bin\matcli.exe [2004-08-03 204800]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.iv41"= ir41_32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\msncall.exe"=
"%windir%\\system32\\drivers\\svchost.exe"=
"c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-07 99376]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2008-02-18 149352]
S3 COH_Mon;COH_Mon;c:\windows\SYSTEM32\DRIVERS\COH_Mon.sys [2008-01-12 23888]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-31 33752]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2009-01-20 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Tanner and Tori.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 08:05]
.
- - - - ORPHANS REMOVED - - - -

BHO-{2502BBD0-D73B-11DD-B4EC-CEBF56D89593} - (no file)
WebBrowser-{5CBE2611-C31B-401F-89BC-4CBB25E853D7} - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.foxnews.com/index.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;localhost
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: &Search
IE: &Viewpoint Search - c:\program files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
Trusted Zone: whataboutadog.com
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} - file://C:\install.cab
FF - ProfilePath - c:\documents and settings\Melody Strange\Application Data\Mozilla\Firefox\Profiles\6jf13yrr.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\Mozilla Firefox\plugins\npnul32.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-21 14:45:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-4241463375-2152215283-488030646-1009\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccProxy.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\SYSTEM32\nvsvc32.exe
c:\windows\SYSTEM32\HPZipm12.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Logitech\MouseWare\system\EM_EXEC.EXE
c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
c:\program files\Verizon Online\SupportCenter\bin\mpbtn.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\SYSTEM32\msiexec.exe
c:\windows\SYSTEM32\msiexec.exe
.
**************************************************************************
.
Completion time: 2009-01-21 14:53:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-21 20:53:22

Pre-Run: 59,655,892,992 bytes free
Post-Run: 65,080,008,704 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

311 --- E O F --- 2009-01-14 09:05:42

Hello.
Nearly there, just run the CFScript and it should all be good.

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

AWF::
c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\bak\apdproxy.exe
c:\program files\AWS\WeatherBug\bak\Weather.exe
c:\program files\Common Files\Microsoft Shared\Works Shared\bak\WkUFind.exe
c:\program files\Common Files\Real\Update_OB\bak\realsched.exe
c:\program files\Common Files\Sonic\Update Manager\bak\sgtray.exe
c:\program files\Dell\Media Experience\bak\PCMService.exe
c:\program files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe
c:\program files\iTunes\bak\iTunesHelper.exe
c:\program files\MUSICMATCH\MUSICMATCH Jukebox\bak\mimboot.exe
c:\program files\MUSICMATCH\MUSICMATCH Jukebox\bak\mm_tray.exe
c:\program files\MySpace\IM\bak\MySpaceIM.exe
c:\program files\QuickTime\bak\qttask.exe
c:\program files\Verizon Online\SupportCenter\SmartBridge\bak\MotiveSB.exe
c:\windows\SYSTEM32\bak\ctfmon.exe
c:\windows\SYSTEM32\bak\DSentry.exe
c:\windows\SYSTEM32\bak\hphmon04.exe
c:\windows\SYSTEM32\dla\bak\tfswctrl.exe
c:\windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak\hpztsb12.exe

Folder::
c:\documents and settings\Tanner and Tori\Application Data\FunWebProducts

Domains::

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\drivers\\svchost.exe"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

ComboFix 09-01-21.01 - Melody Strange 2009-01-21 16:12:07.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -6:00]
Running from: c:\documents and settings\Melody Strange\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Melody Strange\Desktop\CFscript.txt
AV: Norton Internet Security *On-access scanning disabled* (Updated)
FW: Norton Internet Security *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Tanner and Tori\Application Data\FunWebProducts . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2008-12-21 to 2009-01-21 )))))))))))))))))))))))))))))))
.

2009-01-21 13:06 . 2009-01-21 13:11 d-------- c:\program files\Mozilla Firefox 3.1 Beta 2
2009-01-21 10:49 . 2006-06-16 09:38 102,368 --a------ c:\windows\TrueInstall.exe
2009-01-20 20:07 . 2009-01-20 20:07 d-------- c:\documents and settings\Melody Strange\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-20 18:41 d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-20 13:02 . 2009-01-20 13:02 d-------- c:\documents and settings\Tanner and Tori\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-20 13:02 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-20 13:02 . 2009-01-14 16:11 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-01-20 13:02 . 2009-01-14 16:11 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-01-20 09:32 . 2009-01-20 09:32 d-------- c:\program files\Common Files\Adobe AIR
2009-01-20 09:23 . 2009-01-20 09:23 52,389 --a------ c:\windows\Sysvxd.exe
2009-01-20 09:12 . 2009-01-20 09:12 410,984 --a------ c:\windows\SYSTEM32\deploytk.dll
2009-01-20 09:12 . 2009-01-20 09:12 73,728 --a------ c:\windows\SYSTEM32\javacpl.cpl
2009-01-20 09:09 . 2009-01-21 14:45 54,156 --ah----- c:\windows\QTFont.qfn
2009-01-20 09:09 . 2009-01-20 09:09 1,409 --a------ c:\windows\QTFont.for
2009-01-19 21:15 . 2009-01-19 21:15 d-------- c:\documents and settings\Melody Strange\Application Data\Yahoo
2009-01-05 08:23 . 2009-01-05 08:34 d-------- c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-21 22:18 --------- d-----w c:\program files\QuickTime
2009-01-21 22:18 --------- d-----w c:\program files\iTunes
2009-01-21 22:17 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-21 18:47 --------- d-----w c:\documents and settings\Melody Strange\Application Data\MSN6
2009-01-21 16:47 --------- d-----w c:\program files\Common Files\HP
2009-01-21 16:27 --------- d-----w c:\documents and settings\All Users\Application Data\Napster
2009-01-21 16:24 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-21 16:24 --------- d-----w c:\program files\Design Science
2009-01-21 16:23 --------- d-----w c:\program files\Logitech
2009-01-21 16:22 --------- d-----w c:\program files\Jasc Software Inc
2009-01-21 16:19 --------- d-----w c:\program files\InterActual
2009-01-21 16:16 --------- d-----w c:\program files\Hewlett-Packard
2009-01-21 16:12 --------- d-----w c:\program files\Google
2009-01-21 16:08 --------- d-----w c:\program files\Common Files\AOL
2009-01-21 16:08 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2009-01-21 16:07 --------- d-----w c:\program files\Abacast
2009-01-21 01:06 --------- d-----w c:\program files\LimeWire
2009-01-20 15:30 --------- d-----w c:\program files\Common Files\Adobe
2009-01-20 15:24 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2009-01-20 15:18 --------- d-----w c:\program files\Java
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\Digital Album Organizer
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\CyberLink
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\ArcSoft
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\Apple Computer
2009-01-20 02:55 --------- d-----w c:\documents and settings\Melody Strange\Application Data\AdobeUM
2009-01-20 00:05 42,666 ----a-w c:\documents and settings\Melody Strange\Application Data\wklnhst.dat
2009-01-09 03:09 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-09 03:09 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-09 03:09 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-09 03:09 --------- d-----w c:\program files\Symantec
2009-01-05 17:18 --------- d-----w c:\program files\MSN Messenger
2009-01-05 14:23 --------- d-----w c:\program files\Lavasoft
2009-01-05 14:22 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-04 14:30 --------- d-----w c:\program files\MSECache
2008-10-07 03:27 35,630 ----a-w c:\documents and settings\Tanner and Tori\Application Data\wklnhst.dat
2008-06-16 17:47 118,112 ----a-w c:\documents and settings\Melody Strange\Application Data\GDIPFONTCACHEV1.DAT
2007-01-09 04:09 118,112 ----a-w c:\documents and settings\Tanner and Tori\Application Data\GDIPFONTCACHEV1.DAT
2004-10-08 23:30 164 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2008-06-30 18:44 324,976 ----a-w c:\program files\mozilla firefox\components\coFFPlgn.dll
2008-08-23 00:51 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008082220080823\index.dat
.

((((((((((((((((((((((((((((( snapshot@2009-01-21_14.49.30.78 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-04-14 00:12:16 15,360 ----a-w c:\windows\SYSTEM32\ctfmon.exe
+ 2004-08-04 07:56:48 15,360 ----a-w c:\windows\SYSTEM32\ctfmon.exe
+ 2004-08-04 07:56:48 15,360 ----a-w c:\windows\SYSTEM32\ctfmon.exe1190773649
+ 2004-08-04 07:56:48 15,360 ----a-w c:\windows\SYSTEM32\ctfmon.exe1191393310
+ 2003-08-06 07:04:00 114,741 ----a-w c:\windows\SYSTEM32\dla\tfswctrl.exe
+ 2004-08-04 07:56:48 15,360 ----a-w c:\windows\SYSTEM32\DLLCACHE\ctfmon.exe
+ 2003-08-13 16:27:40 28,672 ----a-w c:\windows\SYSTEM32\DSentry.exe
+ 2002-11-22 19:48:32 348,160 ----a-w c:\windows\SYSTEM32\hphmon04.exe
+ 2004-12-14 16:07:44 176,128 ----a-w c:\windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb12.exe
+ 2009-01-21 22:17:40 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_544.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2007-08-13 5562368]
"Weather"="c:\progra~1\AWS\WEATHE~1\Weather.exe" [2004-09-09 1597440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-30 4800512]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2006-10-25 282624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-12-20 278528]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2008-02-07 718704]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-05 50688]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-20 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]
"Logitech Utility"="Logi_MwX.Exe" [2003-12-17 c:\windows\LOGI_MWX.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2008-02-09 152952]
"MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2007-08-13 5562368]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Event Reminder.lnk - c:\program files\Broderbund\PrintMaster\PMremind.exe [2004-05-07 331776]
HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2004-11-04 258048]
HP Image Zone Fast Start.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe [2004-11-04 53248]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
Monitor.lnk - c:\program files\SanDisk\SanDisk TransferMate\SD Monitor.exe [2008-01-24 114688]
Verizon Online Support Center.lnk - c:\program files\Verizon Online\SupportCenter\bin\matcli.exe [2004-08-03 204800]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.iv41"= ir41_32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\msncall.exe"=
"c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-07 99376]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2008-02-18 149352]
S3 COH_Mon;COH_Mon;c:\windows\SYSTEM32\DRIVERS\COH_Mon.sys [2008-01-12 23888]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-31 33752]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2009-01-20 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Tanner and Tori.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 08:05]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.foxnews.com/index.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;localhost
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: &Search
IE: &Viewpoint Search - c:\program files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Melody Strange\Application Data\Mozilla\Firefox\Profiles\6jf13yrr.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\Mozilla Firefox\plugins\npnul32.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox 3.1 Beta 2\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-21 16:18:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\docume~1\MELODY~1\LOCALS~1\Temp\~DF427A.tmp 16384 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-4241463375-2152215283-488030646-1009\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccProxy.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\SYSTEM32\nvsvc32.exe
c:\windows\SYSTEM32\HPZipm12.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Logitech\MouseWare\system\EM_EXEC.EXE
c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
c:\program files\Verizon Online\SupportCenter\bin\mpbtn.exe
c:\windows\SYSTEM32\dwwin.exe
c:\windows\SYSTEM32\msiexec.exe
c:\windows\SYSTEM32\msiexec.exe
.
**************************************************************************
.
Completion time: 2009-01-21 16:24:14 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-21 22:23:55
ComboFix2.txt 2009-01-21 20:53:29

Pre-Run: 65,380,134,912 bytes free
Post-Run: 65,366,450,176 bytes free

218 --- E O F --- 2009-01-14 09:05:42

Hello.
Something is protecting a folder and we need to remove it.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Folders to delete:
c:\documents and settings\Tanner and Tori\Application Data\FunWebProducts
c:\program files\LimeWire
c:\program files\Viewpoint

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

4. Please copy/paste the content of c:\avenger.txt into your reply.

Yeah!! I think you got it! I hope!

[b]Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Folder "c:\documents and settings\Tanner and Tori\Application Data\FunWebProducts" deleted successfully.
Folder "c:\program files\LimeWire" deleted successfully.

Error: folder "c:\program files\Viewpoint" not found!
Deletion of folder "c:\program files\Viewpoint" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

Finished! Terminate.

Yep, that folder CF couldn't delete is gone.
Lets remove Combofix now.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u


This will also reset your restore points.

What problems remain now?

I think that about does it. Thank you so very much.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.