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descriptionvirus possibly adware problem Emptyvirus possibly adware problem

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i have a virus and need help

hijack this log :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:51 AM, on 12/31/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Dilon\My Documents\Downloaded Items\hijackgpthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: {fb0054e9-6421-ead8-c444-326674d40720} - {02704d47-6623-444c-8dae-12469e4500bf} - C:\WINDOWS\system32\tgpiat.dll
O2 - BHO: (no name) - {49E97DAA-CC38-4D31-A0C9-5A664ECDB813} - C:\WINDOWS\system32\ssqOExus.dll (file missing)
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\geBqNDTm.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {A335140C-64F6-4001-AB34-EC395A7C2BEE} - C:\WINDOWS\system32\iifgFWqo.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P39 "EPSON Stylus Photo R200 Series (Copy 1)" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [3cefb86c] rundll32.exe "C:\WINDOWS\system32\bqdqogco.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [msiexec.exe] msiconf.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msiexec.exe] msiconf.exe (User 'Default user')
O4 - S-1-5-18 Startup: Rapid Antivirus.lnk = C:\Program Files\Rapid Antivirus\Rapid Antivirus.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Rapid Antivirus.lnk = C:\Program Files\Rapid Antivirus\Rapid Antivirus.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
O16 - DPF: {5D80A6D1-B500-47DA-82B8-EB9875F85B4D} (Google Gadget Control) - http://dl.google.com/dl/desktop/nv/GoogleGadgetPluginIEWin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1171308969515
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL tgpiat.dll
O20 - Winlogon Notify: geBqNDTm - C:\WINDOWS\SYSTEM32\geBqNDTm.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9350 bytes

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
its called rapid anti virus its the virus name disguised

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
Hello.

I see you have Viewpoint Manager, this is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: http://www.clickz.com/news/article.php/3561546

Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar



  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: {fb0054e9-6421-ead8-c444-326674d40720} - {02704d47-6623-444c-8dae-12469e4500bf} - C:\WINDOWS\system32\tgpiat.dll
    O2 - BHO: (no name) - {49E97DAA-CC38-4D31-A0C9-5A664ECDB813} - C:\WINDOWS\system32\ssqOExus.dll (file missing)
    O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\geBqNDTm.dll
    O2 - BHO: (no name) - {A335140C-64F6-4001-AB34-EC395A7C2BEE} - C:\WINDOWS\system32\iifgFWqo.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
    O4 - HKLM\..\Run: [3cefb86c] rundll32.exe "C:\WINDOWS\system32\bqdqogco.dll",b
    O4 - HKUS\S-1-5-18\..\Run: [msiexec.exe] msiconf.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [msiexec.exe] msiconf.exe (User 'Default user')
    O4 - S-1-5-18 Startup: Rapid Antivirus.lnk = C:\Program Files\Rapid Antivirus\Rapid Antivirus.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Rapid Antivirus.lnk = C:\Program Files\Rapid Antivirus\Rapid Antivirus.exe (User 'Default user')
    O20 - Winlogon Notify: geBqNDTm - C:\WINDOWS\SYSTEM32\geBqNDTm.dll
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.


Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
ok i did everything except th malwarebytes anti malware wont work

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
Okay.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Files to delete:
C:\WINDOWS\system32\tgpiat.dll
C:\WINDOWS\system32\geBqNDTm.dll
C:\WINDOWS\system32\iifgFWqo.dll
C:\WINDOWS\system32\bqdqogco.dll

Folders to delete:
C:\Program Files\Viewpoint
C:\Program Files\Rapid Antivirus


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "seneka" found!
ImagePath: \systemroot\system32\drivers\senekaxkficudw.sys
Driver disabled successfully.

Rootkit scan completed.

File "C:\WINDOWS\system32\tgpiat.dll" deleted successfully.
File "C:\WINDOWS\system32\geBqNDTm.dll" deleted successfully.
File "C:\WINDOWS\system32\iifgFWqo.dll" deleted successfully.
File "C:\WINDOWS\system32\bqdqogco.dll" deleted successfully.
Folder "C:\Program Files\Viewpoint" deleted successfully.

Error: folder "C:\Program Files\Rapid Antivirus" not found!
Deletion of folder "C:\Program Files\Rapid Antivirus" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

Finished! Terminate.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
Hello.
MBAM link will work now, the rootkit has been disabled.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

more_horiz
Malwarebytes' Anti-Malware 1.31
Database version: 1597
Windows 5.1.2600 Service Pack 3

1/2/2009 3:31:22 PM
mbam-log-2009-01-02 (15-31-22).txt

Scan type: Quick Scan
Objects scanned: 100761
Time elapsed: 22 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 28
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 47

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gebqndtm (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_myjavacore.mjcore (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_myjavacore.mjcore.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17e44256-51e0-4d46-a0c8-44e80ab4ba5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\{5222008a-dd62-49c7-a735-7bd18ecc7350} (Rogue.VirusRemover) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\{5222008a-dd62-49c7-a735-7bd18ecc7350} (Rogue.VirusRemover) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{73259091-9574-4ed8-a40f-7f65afc28634} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e0f01490-dcf3-4357-95aa-169a8c2b2190} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{80ef304a-b1c4-425c-8535-95ab6f1eefb8} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\BHO_MyJavaCore.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{73259091-9574-4ed8-a40f-7f65afc28634} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\x4 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mjcore (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Application Data\gadcom (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\snapsnet (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Application Data\NI.GSCNS (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\geBqNDTm.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pruufrun.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nurfuurp.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iebgde.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hncqpddd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\prunnet.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ssqOGWom.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sxfbiuke.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSbrsr.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSoiqh.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSriqp.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSxfum.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vtUlKdcb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cbjfssxy.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~rt119.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\s_4610_fHx8fHx8fDEyNDMzMzY3NDR8_.dbx (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\seneka97e0.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\prun.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\owcxoxowcc.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\xpre.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\snapsnet.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\winsinstall.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\winvsnet.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\TDSSa124.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\snapsnet\dPI191065.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temporary Internet Files\Content.IE5\0FKCNRZ1\upd105320[1] (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temporary Internet Files\Content.IE5\ATIGBG8S\upd105320[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temporary Internet Files\Content.IE5\DHF2X3YE\index[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mp\kstamv3.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Application Data\NI.GSCNS\dl.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Application Data\NI.GSCNS\settings.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekacnpsdxpt.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekaupmhahop.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekaxkficudw.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSlxwp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msiconf.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\pey5AD.tmp (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\pey5AE.tmp (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\pey5AF.tmp (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\pey5B0.tmp (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dilon\Local Settings\Temp\pey5B1.tmp (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSStkdu.log (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\core.cache.dsk (Rootkit.Agent) -> Quarantined and deleted successfully.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Looking better now, lets see what remains.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Click No for Optional Scan.
  • Save the report to your Desktop.
  • Copy and paste the report back here.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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DDS (Version 1.1.0) - NTFSx86
Run by Dilon at 15:57:54.53 on Fri 01/02/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.970 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dilon\Local Settings\Temporary Internet Files\Content.IE5\OWAP1PHH\dds[1].com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\4.1.805.4472\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {fc3235b1-87bb-42a6-95f2-3988de5a9b2f} - c:\windows\system32\iifgFWqo.dll
BHO: {7018f5d7-7907-ebda-3dc4-c617693536df}: {fd635396-716c-4cd3-adbe-70977d5f8107} - c:\windows\system32\jkhjxe.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [EPSON Stylus Photo R200 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
mRun: [EPSON Stylus Photo R200 Series (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2H1.EXE /P39 "EPSON Stylus Photo R200 Series (Copy 1)" /O6 "USB001" /M "Stylus Photo R200"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL tgpiat.dll jkhjxe.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\iifgFWqo

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;\??\c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;\??\c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R2 ccSetMgr;Symantec Settings Manager;"c:\program files\common files\symantec shared\ccSetMgr.exe" [2005-4-8 161392]
R3 ccEvtMgr;Symantec Event Manager;"c:\program files\common files\symantec shared\ccEvtMgr.exe" [2005-4-8 185968]
R3 ICAM3NT5;Intel USB Video Camera III;c:\windows\system32\drivers\Icam3.sys [2007-2-12 141056]
R3 NAVENG;NAVENG;\??\c:\progra~1\common~1\symant~1\virusd~1\20081229.003\naveng.sys [2008-12-30 89104]
R3 NAVEX15;NAVEX15;\??\c:\progra~1\common~1\symant~1\virusd~1\20081229.003\navex15.sys [2008-12-30 876112]
S1 rdbsss;rdbsss;c:\windows\system32\drivers\rdbsss.sys []
S3 ccPwdSvc;Symantec Password Validation;"c:\program files\common files\symantec shared\ccPwdSvc.exe" [2005-4-8 83568]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;"c:\program files\google\google desktop search\GoogleDesktop.exe" [2008-4-20 29744]
S3 SavRoam;SAVRoam;"c:\program files\symantec antivirus\SavRoam.exe" [2005-4-17 124608]
S3 Symantec AntiVirus;Symantec AntiVirus;"c:\program files\symantec antivirus\Rtvscan.exe" [2005-4-17 1706176]

=============== Created Last 30 ================

2009-01-02 15:07 --d----- c:\docume~1\dilon\applic~1\Malwarebytes
2009-01-02 15:07 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-02 15:07 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-02 15:07 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-02 15:07 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-02 00:56 134,144 a------- c:\windows\system32\jkhjxe.dll
2009-01-02 00:56 134,144 a------- c:\windows\system32\pqwgnvvq.dll
2009-01-01 16:03 --d----- c:\program files\common files\Download Manager
2009-01-01 00:46 1,307,356 ---sh--- c:\windows\system32\wvwavogv.ini
2008-12-31 00:44 1,307,356 ---sh--- c:\windows\system32\ocgoqdqb.ini
2008-12-31 00:44 369 a--sh--- c:\windows\system32\oqWFgfii.ini2
2008-12-31 00:44 369 a--sh--- c:\windows\system32\oqWFgfii.ini
2008-12-22 23:24 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2008-12-11 17:45 --d----- c:\program files\MSECache

==================== Find3M ====================

2008-12-01 17:07 410,976 a------- c:\windows\system32\deploytk.dll
2008-11-23 17:59 884,655 a--sh--- c:\windows\system32\suxEOqss.ini2
2008-11-10 12:23 243,840 a------- c:\windows\system32\ZuneWlanCfgSvc.exe
2008-11-10 12:23 60,032 a------- c:\windows\system32\ZuneBusEnum.exe
2008-11-10 12:09 73,728 a------- c:\windows\system32\ZuneUsbTransport.dll
2008-11-10 12:09 18,944 a------- c:\windows\system32\ZuneTcp2Udp.dll
2008-11-10 12:09 57,344 a------- c:\windows\system32\ZuneRegUtil.dll
2008-11-10 12:09 12,800 a------- c:\windows\system32\ZunePTDNS.dll
2008-11-10 12:09 310,272 a------- c:\windows\system32\ZuneNetProxy.dll
2008-11-10 12:09 145,920 a------- c:\windows\system32\ZuneMTPZ.dll
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:38 826,368 a------- c:\windows\system32\wininet.dll
2008-09-09 13:59 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH: 15:58:40.03 ===============

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Please download the OTMoveIt3 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :processes
    explorer.exe

    :services
    rdbsss

    :files
    c:\windows\system32\jkhjxe.dll
    c:\windows\system32\pqwgnvvq.dll
    c:\windows\system32\wvwavogv.ini
    c:\windows\system32\ocgoqdqb.ini
    c:\windows\system32\oqWFgfii.ini2
    c:\windows\system32\oqWFgfii.ini
    c:\windows\system32\suxEOqss.ini2
    c:\windows\system32\iifgFWqo.dll
    c:\windows\system32\jkhjxe.dll
    c:\windows\system32\drivers\rdbsss.sys

    :reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3235b1-87bb-42a6-95f2-3988de5a9b2f}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7018f5d7-7907-ebda-3dc4-c617693536df}]

    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]



  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Files moved on Reboot...
File C:\DOCUME~1\Dilon\LOCALS~1\Temp\~DFD072.tmp not found!
File C:\DOCUME~1\Dilon\LOCALS~1\Temp\~DFD136.tmp not found!

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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I don't think you copied it right, is that all the log?

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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I copied it after the reboot and now thats all that it shows

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Okay.
What problems remain?

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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every thing seems to be fine now. thanks a lot for the help

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

descriptionvirus possibly adware problem EmptyRe: virus possibly adware problem

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