trojan horse SHeur2.GAS

Sorry, I think I might have sent this as a private message the first time by mistake.

When running AVG It shows an infection with trojan horse SHeur2.GAS

Supposedly it fixed (?) it but then when I rescan it's still there and I'm having lots of computer problems. I'm running an old data base for AVG because it won't let me log on and do an update. It looks like I don't have internet access, but that's only for AVG, Adaware, and other websites that have to do with viruses, trojan horses, etc. It also randomly sends me to places on the web that I don't want to go to. And finally I have a program called "system security" that is acting like nagware but I can't see anyplece to uninstall it or get rid of it. (It's driving me crazy.)

Here's my running processes

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:39:02 PM, on 12/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ASUS\AI Nap\AiNap.exe
C:\Program Files\ASUS\AI Gear\GearHelp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe
C:\Documents and Settings\Sue\Application Data\gadcom\gadcom.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sue\Application Data\Microsoft\Windows\pkuprmt.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\U3Vl\command.exe
C:\Documents and Settings\Sue\Application Data\SpeedRunner\SpeedRunner.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Sue\LOCALS~1\Temp\csrssc.exe
C:\Documents and Settings\Sue\Local Settings\Temporary Internet Files\Content.IE5\O5UL8P2F\hijackgpthis[1].exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: C:\WINDOWS\system32\tyshb36rfjdf.dll - {D5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\tyshb36rfjdf.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\AI Nap\AiNap.exe"
O4 - HKLM\..\Run: [Ai Gear Help] "C:\Program Files\ASUS\AI Gear\GearHelp.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [283059778] "C:\Documents and Settings\All Users\Application Data\49485017\283059778.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [gadcom] "C:\Documents and Settings\Sue\Application Data\gadcom\gadcom.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\Run: [Jnskdfmf9eldfd] C:\DOCUME~1\Sue\LOCALS~1\Temp\csrssc.exe
O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Sue\Application Data\SpeedRunner\SpeedRunner.exe
O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Sue\Application Data\Microsoft\Windows\pkuprmt.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {06D59DC6-5304-432D-A1CE-67E531410F9F} (CHListFactory Object) - https://bizportal.nemetro.k12.mn.us/BusinessPortal/UI/ResultViewer/Scripts/MBFWebBehaviors.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - file://D:\webpull\support\disc\ASP\tools\en\bin\npseatools.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O22 - SharedTaskScheduler: FGYbf743iujndsfAfsdfd - {D5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\tyshb36rfjdf.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U3Vl\command.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 9219 bytes

Thank you

Last edited by Sues on 22nd December 2008, 12:38 am; edited 1 time in total

Hello.

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

I tried this and wasn't able to do it. The first 2 links says that explorer cannot display the web page.

The third has an error message. You cannot rename ComboFix as combogpfix [3]. Please use another name preferably alphanumeric.....

And the 4th sends me to a random site.

I have found that often links do not work but if I copy and paste the url that I can get to the web page (but not always). Do you have an address rather than the link?

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: C:\WINDOWS\system32\tyshb36rfjdf.dll - {D5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\tyshb36rfjdf.dll
  O4 - HKLM\..\Run: [283059778] "C:\Documents and Settings\All Users\Application Data\49485017\283059778.exe"
  O4 - HKCU\..\Run: [gadcom] "C:\Documents and Settings\Sue\Application Data\gadcom\gadcom.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
  O4 - HKCU\..\Run: [Jnskdfmf9eldfd] C:\DOCUME~1\Sue\LOCALS~1\Temp\csrssc.exe
  O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Sue\Application Data\SpeedRunner\SpeedRunner.exe
  O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Sue\Application Data\Microsoft\Windows\pkuprmt.exe
  O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
  O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - file://D:\webpull\support\disc\ASP\tools\en\bin\npseatools.cab
  O22 - SharedTaskScheduler: FGYbf743iujndsfAfsdfd - {D5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\tyshb36rfjdf.dll
  O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\U3Vl\command.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\tyshb36rfjdf.dll
C:\Documents and Settings\Sue\Application Data\Microsoft\Windows\pkuprmt.exe

Folders to delete:
C:\Documents and Settings\All Users\Application Data\49485017
C:\Documents and Settings\Sue\Application Data\gadcom
C:\Documents and Settings\Sue\Application Data\SpeedRunner
C:\WINDOWS\U3Vl

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

5. Please copy/paste the content of c:\avenger.txt into your reply.

Ok, it seemed to take a long time but I finally did get in to ComboFix and did the scan. Here is the notebook info.

ComboFix 08-12-16.03 - Sue 2008-12-21 20:00:06.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1630 [GMT -6:00]
Running from: c:\documents and settings\Sue\Desktop\combogpfix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\Application Data\NetMon
c:\documents and settings\LocalService\Application Data\NetMon\domains.txt
c:\documents and settings\LocalService\Application Data\NetMon\log.txt
c:\documents and settings\Sue\Application Data\EurekaLog
c:\documents and settings\Sue\Application Data\gadcom
c:\documents and settings\Sue\Application Data\gadcom\gadcom.exe
c:\documents and settings\Sue\Application Data\SpeedRunner
c:\documents and settings\Sue\Application Data\SpeedRunner\config.cfg
c:\documents and settings\Sue\Application Data\SpeedRunner\SpeedRunner.exe
c:\documents and settings\Sue\Application Data\SpeedRunner\SRUninstall.exe
c:\documents and settings\Sue\Local Settings\Temporary Internet Files\CPV.stt
c:\documents and settings\Sue\Local Settings\Temporary Internet Files\fbk.sts
c:\program files\inetget2
c:\program files\Mjcore
c:\program files\Mjcore\Mjcore.dll
c:\program files\network monitor
c:\program files\network monitor\netmon.exe
c:\windows\system32\atmtd.dll
c:\windows\system32\atmtd.dll._
c:\windows\system32\prunnet.exe
c:\windows\system32\tyshb36rfjdf.dll
c:\windows\U3Vl\
c:\windows\U3Vl\\asappsrv.dll
c:\windows\U3Vl\\command.exe
c:\windows\U3Vl\\oap5.vbs
c:\windows\U3Vl\command.exe
c:\windows\uninstall_nmon.vbs

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_CMDSERVICE
-------\Legacy_NETWORK_MONITOR
-------\Legacy_TDSSSERV.SYS
-------\Service_cmdService
-------\Service_Network Monitor
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-22 to 2008-12-22 )))))))))))))))))))))))))))))))
.

2008-12-21 17:07 . 2008-12-21 17:07 1,943 --a------ c:\windows\imsins.BAK
2008-12-21 17:02 . 2008-12-21 17:02 d--h----- c:\windows\system32\GroupPolicy
2008-12-21 15:30 . 2008-12-21 15:30 d-------- c:\program files\Webtools
2008-12-21 04:31 . 2008-12-21 04:31 d-------- c:\program files\CCleaner
2008-12-20 19:08 . 2008-12-21 17:35 d-------- c:\documents and settings\All Users\Application Data\49485017
2008-12-20 09:35 . 2008-12-20 09:35 d-------- c:\documents and settings\Sue\Application Data\VirusRemover2008
2008-12-07 13:06 . 2008-12-07 13:06 1,364,262 --a------ c:\documents and settings\IMG_0301[1].JPG
2008-12-07 13:06 . 2008-12-07 13:06 1,091,109 --a------ c:\documents and settings\IMG_0303[1].JPG

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-21 23:12 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-10 09:01 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-25 18:42 --------- d-----w c:\program files\QuickTime
2008-10-25 18:41 --------- d-----w c:\program files\Common Files\Apple
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 13:01 283,648 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-03 10:15 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-10-03 01:46 10,520 ----a-w c:\windows\system32\avgrsstx.dll
2008-12-21 21:40 211,456 ----a-w c:\program files\mozilla firefox\components\srff.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-02-28 15360]
"Veoh"="c:\program files\Veoh Networks\Veoh\VeohClient.exe" [2008-03-24 3587120]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"ShutterflyStudio"="c:\program files\Shutterfly\Studio\BIN\SFlyStudio.exe" [2008-05-06 2500096]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ai Nap"="c:\program files\ASUS\AI Nap\AiNap.exe" [2006-11-30 1419776]
"Ai Gear Help"="c:\program files\ASUS\AI Gear\GearHelp.exe" [2006-07-27 415744]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]
"JMB36X IDE Setup"="c:\windows\JM\JMInsIDE.exe" [2006-10-30 36864]
"36X Raid Configurer"="c:\windows\system32\JMRaidSetup.exe" [2006-11-16 1953792]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-28 8466432]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-28 81920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"283059778"="c:\documents and settings\All Users\Application Data\49485017\283059778.exe" [2008-12-20 2371104]
"nwiz"="nwiz.exe" [2007-06-28 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-10-02 97928]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-10-02 231704]
.
Contents of the 'Scheduled Tasks' folder

2008-12-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-POINTER - point32.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

c:\windows\system32\msvcr71.dll - c:\windows\Downloaded Program Files\MBFWebBehaviors.dll
O16 -: {06D59DC6-5304-432D-A1CE-67E531410F9F}
hxxps://bizportal.nemetro.k12.mn.us/BusinessPortal/UI/ResultViewer/scripts/MBFWebBehaviors.cab
c:\windows\Downloaded Program Files\MBFWebBehaviors.inf
FF - ProfilePath - c:\documents and settings\Sue\Application Data\Mozilla\Firefox\Profiles\pop54do6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\Veoh Networks\Veoh\Plugins\noreg\NPVeohVersion.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-21 21:55:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\rundll32.exe
c:\program files\AVG\AVG8\avgtray.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-12-21 21:56:51 - machine was rebooted [Sue]
ComboFix-quarantined-files.txt 2008-12-22 03:56:48

Pre-Run: 34,718,011,392 bytes free
Post-Run: 34,695,950,336 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer

174 --- E O F --- 2008-12-18 09:00:23


Am I still supposed to do the Hijack scan? Did this above take care of the Trojan?

Alot of the stuff has been removed, but still some crap leftover.

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

File::
c:\documents and settings\IMG_0301[1].JPG
c:\documents and settings\IMG_0303[1].JPG

Folder::
c:\documents and settings\Sue\Application Data\VirusRemover2008
c:\documents and settings\All Users\Application Data\49485017

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"283059778"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=dword:00000001

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

Can I ask? What exactly is this doing? And how?


ComboFix 08-12-16.03 - Sue 2008-12-22 16:43:50.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1371 [GMT -6:00]
Running from: c:\documents and settings\Sue\Desktop\combofix.exe
Command switches used :: c:\documents and settings\Sue\Desktop\CFscript.txt
* Created a new restore point

FILE ::
c:\documents and settings\IMG_0301[1].JPG
c:\documents and settings\IMG_0303[1].JPG
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\49485017
c:\documents and settings\All Users\Application Data\49485017\283059778.exe
c:\documents and settings\All Users\Application Data\49485017\283059778_SUE-ABE7693707B.elf
c:\documents and settings\All Users\Application Data\49485017\config.udb
c:\documents and settings\All Users\Application Data\49485017\init.udb
c:\documents and settings\All Users\Application Data\49485017\Languages\English.lng
c:\documents and settings\All Users\Application Data\49485017\Languages\German.lng
c:\documents and settings\All Users\Application Data\49485017\Languages\Spanish.lng
c:\documents and settings\IMG_0301[1].JPG
c:\documents and settings\IMG_0303[1].JPG
c:\documents and settings\Sue\Application Data\VirusRemover2008
c:\documents and settings\Sue\Application Data\VirusRemover2008\Logs\scns.log

.
((((((((((((((((((((((((( Files Created from 2008-11-22 to 2008-12-22 )))))))))))))))))))))))))))))))
.

2008-12-21 17:07 . 2008-12-21 17:07 1,943 --a------ c:\windows\imsins.BAK
2008-12-21 17:02 . 2008-12-21 17:02 d--h----- c:\windows\system32\GroupPolicy
2008-12-21 15:30 . 2008-12-21 22:46 d-------- c:\program files\Webtools
2008-12-21 04:31 . 2008-12-21 04:31 d-------- c:\program files\CCleaner

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-21 23:12 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-10 09:01 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-25 18:42 --------- d-----w c:\program files\QuickTime
2008-10-25 18:41 --------- d-----w c:\program files\Common Files\Apple
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-12-21 21:40 211,456 ----a-w c:\program files\mozilla firefox\components\srff.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-02-28 15360]
"Veoh"="c:\program files\Veoh Networks\Veoh\VeohClient.exe" [2008-03-24 3587120]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"ShutterflyStudio"="c:\program files\Shutterfly\Studio\BIN\SFlyStudio.exe" [2008-05-06 2500096]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ai Nap"="c:\program files\ASUS\AI Nap\AiNap.exe" [2006-11-30 1419776]
"Ai Gear Help"="c:\program files\ASUS\AI Gear\GearHelp.exe" [2006-07-27 415744]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]
"JMB36X IDE Setup"="c:\windows\JM\JMInsIDE.exe" [2006-10-30 36864]
"36X Raid Configurer"="c:\windows\system32\JMRaidSetup.exe" [2006-11-16 1953792]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-28 8466432]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-28 81920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"nwiz"="nwiz.exe" [2007-06-28 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

.
Contents of the 'Scheduled Tasks' folder

2008-12-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

c:\windows\system32\msvcr71.dll - c:\windows\Downloaded Program Files\MBFWebBehaviors.dll
O16 -: {06D59DC6-5304-432D-A1CE-67E531410F9F}
hxxps://bizportal.nemetro.k12.mn.us/BusinessPortal/UI/ResultViewer/scripts/MBFWebBehaviors.cab
c:\windows\Downloaded Program Files\MBFWebBehaviors.inf
FF - ProfilePath - c:\documents and settings\Sue\Application Data\Mozilla\Firefox\Profiles\pop54do6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\Veoh Networks\Veoh\Plugins\noreg\NPVeohVersion.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-22 16:46:32
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

It deletes leftovers from reading the script I made for you to run CF,
Looks good now, what problems remain?

Delete this folder in bold:
C:\Qoobox

There doesn't seem to be any problems

Thank you so much. (I wish I knew how to do what you just did!)

I really appreciate it.

Sues

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

Hi Belahzur- Are you saying that I should run all 4 of the programs you suggested? I just want to make sure that I understand correctly. Sues

Hello.
You don't need to run all 4, but just run one or two.

Thank you!!

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.