at wit's end and need help

Hello all. I've got a bug and can't identify or get rid of it. It's been pestering me for almost 2 weeks now. I've gotten a browser highjacker or something. Here is a list of the lovely things it does:
1. redirects links from google or yahoo search results.
2. blocks web site access to any and all anti-virus/malware site.
3. I was running AVG free when it walked in the door and wasn't detected.
4. I downloaded hijackthis to an external drive via my laptop and transfered it to my infected machine, was able to install in safemode but it won't allow the program to actually run.(same experience with another scanner or 2 OR just won't let the setup file run)
5. Windows Defender actually installed and ran, but did not detect it.
6. I found an older version of Spytrap on an old HD, it finally ran and didn't find anything.
7. Tonight the Norton that I reactivated(came with PC when purchased a few months ago) magically managed to connect to update server and then scanned. It found and quarantined "backdoor.Tidserv", main problem still exists.
8. Won't allow a "system recovery" cd to be made. The burn application tells me that no recovery partition is found.(it's there, I can see it)
9. Won't allow use of "system restore" feature.

Needless to say, I've had thoughts of using a 6-8 month old PC for target practice. I can't afford to do that!

I stumbled accross your site and did some reading here and you guys seem to be pretty helpfull. If you can help me, I'd be eternally greatfull!

Hi Endall,
I am going to be covering for our main tech while he is away. When he gets back, he will probably take over.

First of all, I would like to ask you to read this topic, then post your hijack this log back here.

Thank you, and I hope to hear from you soon!

Hey, thanks for the reply. As I stated in my original post, I can't get HJT to actually run. It completed the install, but whatever it is that's hampering my system won't let me actually RUN HJT. It's very frustrating. I've tried pretty much everything I could think of, all to no end. I've also tried to run it in safemode, which is how I got it to install but it wouldn't run there either.

Hello.
Thanks Jerry.

Endall -

Please download SilentRunners from here:
http://www.silentrunners.org/Silent%20Runners.zip
Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, a message will pop up and a logfile will have been created on the desktop. Please post the entire contents of this logfile for me to see.

Ok, here's the report that Silent Runners generated. I'll await further instructions. Thanks!

I had to break it into pieces.


"Silent Runners.vbs", revision 59, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"Aim6" = ""C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp" ["AOL LLC"]
"Yahoo! Pager" = ""C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Reminder" = "C:\WINDOWS\Creator\Remind_XP.exe"
"RemoteControl" = ""C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"" ["Cyberlink Corp."]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}" = "C:\Program Files\Google\Gmail Notifier\gnotify.exe" ["Google Inc."]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"Recguard" = "C:\WINDOWS\SMINST\RECGUARD.EXE"

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo! Inc."]
{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}\(Default) = "Symantec NCO BHO"
-> {HKLM...CLSID} = "Symantec NCO BHO"
\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\coIEPlg.dll" ["Symantec Corporation"]
{6D53EC84-6AAE-4787-AEEE-F4628F01010C}\(Default) = "Symantec Intrusion Prevention"
-> {HKLM...CLSID} = "Symantec Intrusion Prevention"
\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\IPSBHO.DLL" ["Symantec Corporation"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {HKLM...CLSID} = "DesktopContext Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}" = "SampleView"
-> {HKLM...CLSID} = "SampleView"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {HKLM...CLSID} = "Desktop Explorer"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {HKLM...CLSID} = "nView Desktop Context Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {HKLM...CLSID} = "Universal Plug and Play Devices"
\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {HKLM...CLSID} = "Yahoo! Mail Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\YMMAPI.dll" ["Yahoo! Inc."]
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler"
-> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler"
-> {HKLM...CLSID} = "Microsoft Office Metadata Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\msohevi.dll" [MS]
"{5858A72C-C2B4-4dd7-B2BF-B76DB1BD9F6C}" = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
-> {HKLM...CLSID} = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\ONFILTER.DLL" [MS]
"{8FF88D21-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.69 Context Menu Shell Extension"
-> {HKLM...CLSID} = "WinAceContext Menu Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D25-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.69 DragDrop Shell Extension"
-> {HKLM...CLSID} = "WinAceDrag-Drop Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.69 Context Menu Shell Extension"
-> {HKLM...CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D23-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.69 Property Sheet Shell Extension"
-> {HKLM...CLSID} = "WinAceProperty Sheet Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {HKLM...CLSID} = "NVIDIA CPL Extension"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {HKLM...CLSID} = "SpySubtract Shell Extension"
\InProcServer32\(Default) = "c:\Program Files\interMute\SpySubtract\sshook.dll" ["InterMute, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<> "{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {HKLM...CLSID} = "SpySubtract Shell Extension"
\InProcServer32\(Default) = "c:\Program Files\interMute\SpySubtract\sshook.dll" ["InterMute, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<> text/xml\CLSID = "{807563E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = "Microsoft Office InfoPath XML Mime Filter"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = ""C:\Program Files\Norton Internet Security\Engine\16.1.0.33\NavShExt.dll"" ["Symantec Corporation"]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {HKLM...CLSID} = "Yahoo! Mail Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\YMMAPI.dll" ["Yahoo! Inc."]
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {HKLM...CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {HKLM...CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
MBAMShlExt\(Default) = "{57CE581A-0CB6-4266-9CA0-19364C90A0B3}"
-> {HKLM...CLSID} = "MBAMShlExt Class"
\InProcServer32\(Default) = "C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll" ["Malwarebytes Corporation"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = ""C:\Program Files\Norton Internet Security\Engine\16.1.0.33\NavShExt.dll"" ["Symantec Corporation"]

HKLM\SOFTWARE\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
MBAMShlExt\(Default) = "{57CE581A-0CB6-4266-9CA0-19364C90A0B3}"
-> {HKLM...CLSID} = "MBAMShlExt Class"
\InProcServer32\(Default) = "C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll" ["Malwarebytes Corporation"]

part 2


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoBandCustomize" = (REG_DWORD) dword:0x00000000
{Disable customizing browser toolbars}

"NoToolbarCustomize" = (REG_DWORD) dword:0x00000000
{Disable customizing browser toolbar buttons}

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoBandCustomize" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

"NoToolbarCustomize" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

HKCU\Software\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions\

"NoSplash" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

"NoJITSetup" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions\

"NoSplash" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

"NoJITSetup" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\scrnsave.scr" [MS]


Autostart via AUTORUN.INF on local fixed drives:
------------------------------------------------

D:\
<> D:\AUTORUN.INF -> "SHELLEXECUTE=Info.exe folder.htt 480 480" ["XSS"]

part 3


Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

MSWPDShellNamespaceHandler\
"Provider" = "@%SystemRoot%\System32\WPDShextRes.dll,-501"
"CLSID" = "{A55803CC-4D53-404c-8557-FD63DBA95D24}"
"InitCmdLine" = " "
-> {HKLM...CLSID} = "WPDShextAutoplay"
\LocalServer32\(Default) = "C:\WINDOWS\system32\WPDShextAutoplay.exe" [MS]

P2GCDBurningOnArrival\
"Provider" = "Power2Go"
"InvokeProgID" = "Picture"
"InvokeVerb" = "OpenWithPower2Go"
HKLM\SOFTWARE\Classes\Picture\shell\OpenWithPower2Go\Command\(Default) = ""C:\Program Files\CyberLink\Power2Go\Power2Go.exe"" ["Cyberlink"]

PDVDPlayCDAudioOnArrival\
"Provider" = "PowerDVD"
"InvokeProgID" = "AudioCD"
"InvokeVerb" = "PlayWithPowerDVD"
HKLM\SOFTWARE\Classes\AudioCD\shell\PlayWithPowerDVD\Command\(Default) = ""C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe" "%L"" ["CyberLink Corp."]

PDVDPlayDVDMovieOnArrival\
"Provider" = "PowerDVD"
"InvokeProgID" = "DVD"
"InvokeVerb" = "PlayWithPowerDVD"
HKLM\SOFTWARE\Classes\DVD\shell\PlayWithPowerDVD\Command\(Default) = ""C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe" "%l"" ["CyberLink Corp."]

PDVDPlayVCDMovieOnArrival\
"Provider" = "PowerDVD"
"InvokeProgID" = "VCD"
"InvokeVerb" = "PlayWithPowerDVD"
HKLM\SOFTWARE\Classes\VCD\shell\PlayWithPowerDVD\Command\(Default) = ""C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe" "%l"" ["CyberLink Corp."]

PStarterBlankCDArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "Picture"
"InvokeVerb" = "OpenWithPowerStarter"
HKLM\SOFTWARE\Classes\Picture\shell\OpenWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe"" [empty string]

PStarterMixedCDArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "MixedContent"
"InvokeVerb" = "OpenWithPowerStarter"
HKLM\SOFTWARE\Classes\MixedContent\shell\OpenWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe"" [empty string]

PStarterMusicFilesArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "MusicFiles"
"InvokeVerb" = "OpenWithPowerStarter"
HKLM\SOFTWARE\Classes\MusicFiles\shell\OpenWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe"" [empty string]

PStarterPicturesArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "Picture"
"InvokeVerb" = "OpenWithPowerStarter"
HKLM\SOFTWARE\Classes\Picture\shell\OpenWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe"" [empty string]

PStarterPlayCDAudioOnArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "AudioCD"
"InvokeVerb" = "PlayWithPowerStarter"
HKLM\SOFTWARE\Classes\AudioCD\shell\PlayWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe" "%L"" [empty string]

PStarterPlayDVDMovieOnArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "DVD"
"InvokeVerb" = "PlayWithPowerStarter"
HKLM\SOFTWARE\Classes\DVD\shell\PlayWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe" "%L"" [empty string]

PStarterVideoFilesArrival\
"Provider" = "DVD Suite"
"InvokeProgID" = "VideoFiles"
"InvokeVerb" = "OpenWithPowerStarter"
HKLM\SOFTWARE\Classes\VideoFiles\shell\OpenWithPowerStarter\Command\(Default) = ""C:\Program Files\CyberLink\DVD Suite\PowerStarter.exe"" [empty string]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"SpySubtract" -> shortcut to: "C:\Program Files\interMute\SpySubtract\SpySub.exe -autostart" ["InterMute, Inc."]


Enabled Scheduled Tasks:
------------------------

"AdwareAlert Scheduled Scan" -> launches: "C:\Program Files\AdwareAlert\AdwareAlert.exe scheduled" [file not found]
"GoogleUpdateTaskUser" -> launches: "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe /c" ["Google Inc."]
"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]
"Norton Internet Security - Owner - Full System Scan" -> launches: "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\Navw32.exe /L" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{F2CF5485-4E02-4F68-819C-B92DE9277049}"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ieframe.dll" [MS]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"
-> {HKLM...CLSID} = "Norton Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\coIEPlg.dll" ["Symantec Corporation"]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" = "Norton Toolbar"
-> {HKLM...CLSID} = "Norton Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\coIEPlg.dll" ["Symantec Corporation"]

Explorer Bars

HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\

HKLM\SOFTWARE\Classes\CLSID\{2E5E800E-6AC0-411E-940A-369530A35E43}\(Default) = "The Weather Channel Toolbar"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\WINDOWS\system32\TwcToolbarIe7.dll" [null data]

HKLM\SOFTWARE\Classes\CLSID\{2E5E800E-6AC0-411E-940A-369530A35E43}\(Default) = "The Weather Channel Toolbar"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "C:\WINDOWS\system32\TwcToolbarIe7.dll" [null data]

HKLM\SOFTWARE\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{2670000A-7350-4F3C-8081-5663EE0C6C49}\
"ButtonText" = "Send to OneNote"
"MenuText" = "S&end to OneNote"
"CLSIDExtension" = "{48E73304-E1D6-4330-914C-F5F514E3486C}"
-> {HKLM...CLSID} = "Send to OneNote from Internet Explorer button"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll" [MS]

{2E5E800E-6AC0-411E-940A-369530A35E43}\
"ButtonText" = "The Weather Channel"
"MenuText" = "The Weather Channel"

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\
"ButtonText" = "Yahoo! Services"
"CLSIDExtension" = "{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo! Inc."]

{E59EB121-F339-4851-A3BA-FE49C35617C2}\
"ButtonText" = "ICQ6"
"MenuText" = "ICQ6"
"Exec" = "C:\Program Files\ICQ6\ICQ.exe" ["ICQ, Inc."]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Cyberlink RichVideo Service(CRVS), RichVideo, ""C:\Program Files\CyberLink\Shared Files\RichVideo.exe"" [empty string]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
Norton Internet Security, Norton Internet Security, ""C:\Program Files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files\Norton Internet Security\Engine\16.1.0.33\diMaster.dll" /prefetch:1" ["Symantec Corporation"]
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\system32\nvsvc32.exe" ["NVIDIA Corporation"]
PrismXL, PrismXL, "C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS" ["New Boundary Technologies, Inc."]
Windows Defender, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Lexmark Network Port\Driver = "LEXLMPM.DLL" ["Lexmark International, Inc."]
PrintServer\Driver = "prtserv.dll" [null data]
Send To Microsoft OneNote Monitor\Driver = "msonpmon.dll" [MS]


---------- (launch time: 2008-12-13 13:45:53)
<>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 34 seconds, including 10 seconds for message boxes)

the beast is blocking the website. can't get it downloaded which is one of the problems I've been having all along.

suggestions?

Hello. Yep, lets try it this way.

Now open a new notepad file.
Input this into the notepad file:

start cmd
cd\
attrib autorun.inf -s -h -r
del autorun.inf
d:
attrib autorun.inf -s -h -r
del autorun.inf

Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open (I think 2 may open, tested this myself)
One will have "delete autorun.inf y/n", this is the one we want. Close the other.
Type y and press enter.

Can you run Hijack This now?

still won't install... it shows up in the Task Manager but isn't doing anything.

next?

wait... you said that it should open 2 cmd windows... it pops one open and closes it and the one that stays open is showing c:docs and settings\owner\desktop

that doesn't sound right

I bet it blocks this website too.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
D:\autorun.inf

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

5. Please copy/paste the content of c:\avenger.txt into your reply.

you got it... blocked! is there anywhere else the file can be downloaded from? maybe a site that won't be recognized and blocked?

Thank you.
I know what's going on now though.
Uploaded to here:

http://www.sendspace.com/file/ul6425

hmmm.... the page loaded, but it's stuck on
Download Link: Please wait... link is loading...

refreshed and it came up

wish me luck

Looks like you're onto something here! The first bit of success I've had in trying to deal with this. Here's the log file:
Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSrvdc.sys
Driver disabled successfully.

Rootkit scan completed.


Error: file "D:\autorun.inf" not found!
Deletion of file "D:\autorun.inf" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

Finished! Terminate.

The rookit has been disabled.

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

here's the report in parts.

ComboFix 08-12-12.05 - Owner 2008-12-13 15:18:09.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.895.507 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\TDSSkfkl.dll
c:\windows\system32\TDSSqrdn.log
c:\windows\system32\TDSSweat.dat
c:\windows\system32\TDSSxehr.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-13 to 2008-12-13 )))))))))))))))))))))))))))))))
.

2008-12-13 15:13 . 2008-12-13 15:14 d-------- C:\32788R22FWJFW
2008-12-12 22:01 . 2008-04-13 18:11 1,689,088 ---h---t- c:\windows\system32\e207c46.dll
2008-12-12 22:01 . 2008-04-13 18:11 1,689,088 ---h---t- c:\windows\system32\7dea562.dll
2008-12-12 22:01 . 2008-04-13 18:12 82,432 ---h---t- c:\windows\system32\d0c960a.dll
2008-12-12 22:01 . 2008-04-13 18:12 82,432 ---h---t- c:\windows\system32\175dfb5d.dll
2008-12-12 20:35 . 2008-12-12 20:35 d-------- c:\documents and settings\Owner\Application Data\InterMute
2008-12-11 21:38 . 2008-12-11 21:40 d-------- c:\documents and settings\Owner\Application Data\Uniblue
2008-12-11 21:37 . 2008-12-11 21:37 d-------- c:\program files\Uniblue
2008-12-11 19:09 . 2008-12-11 19:09 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-11 19:09 . 2008-12-11 19:09 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-11 19:09 . 2008-12-03 19:52 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-11 19:09 . 2008-12-03 19:52 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-11 19:07 . 2006-06-30 23:30 d-------- c:\documents and settings\Administrator.REDDWARF\WINDOWS
2008-12-11 19:07 . 2007-11-09 22:13 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Symantec
2008-12-11 19:07 . 2007-11-20 16:50 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Spare Backup
2008-12-11 19:07 . 2007-11-09 22:11 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\SampleView
2008-12-11 19:07 . 2008-05-17 16:17 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Gtek
2008-12-11 19:07 . 2008-12-11 19:07 d-------- c:\documents and settings\Administrator.REDDWARF
2008-12-11 14:36 . 2007-07-03 11:53 24,576 --a------ c:\windows\system32\BAZLib.dll
2008-12-11 14:26 . 2008-12-11 14:26 d-------- c:\documents and settings\All Users\Application Data\Ascentive
2008-12-11 14:03 . 2008-12-11 19:50 d-------- c:\program files\Ascentive
2008-12-11 14:03 . 2008-05-16 10:41 208,896 --a------ c:\windows\system32\ConTest.dll
2008-12-11 14:03 . 2008-08-20 17:44 45,056 --a------ c:\windows\system32\CreateLog.dll
2008-12-11 14:03 . 2007-07-03 11:48 36,864 --a------ c:\windows\system32\ascbalon.dll
2008-12-11 14:03 . 2007-07-03 11:48 20,480 --a------ c:\windows\system32\SysRestore.dll
2008-12-05 20:22 . 2008-12-05 20:22 d-------- c:\program files\Symantec
2008-12-05 20:22 . 2008-12-05 20:22 124,464 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-05 20:22 . 2008-12-05 20:22 60,808 --a------ c:\windows\system32\S32EVNT1.DLL
2008-12-05 20:22 . 2008-12-05 20:22 35,888 -ra------ c:\windows\system32\drivers\SymIM.sys
2008-12-05 20:22 . 2008-12-05 20:22 10,635 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2008-12-05 20:22 . 2008-12-05 20:22 806 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\windows\system32\drivers\NIS
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\program files\Windows Sidebar
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\program files\Norton Internet Security
2008-12-05 20:21 . 2008-12-05 20:22 d-------- c:\documents and settings\All Users\Application Data\Norton
2008-12-05 20:16 . 2008-12-05 20:21 d-------- c:\program files\NortonInstaller
2008-12-05 20:16 . 2008-12-05 20:16 d-------- c:\documents and settings\All Users\Application Data\NortonInstaller
2008-12-04 21:44 . 2008-12-04 22:00 d-------- c:\program files\Browser Hijack Recover
2008-12-04 21:44 . 2008-12-04 21:44 0 --a------ c:\windows\system32\8104297.jun
2008-12-04 21:05 . 2008-12-04 21:05 0 --a------ c:\windows\nsreg.dat
2008-12-03 14:39 . 2008-12-03 19:48 d-------- c:\program files\Windows Live Safety Center
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\program files\Webroot
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\documents and settings\Owner\Application Data\Webroot
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\documents and settings\All Users\Application Data\Webroot
2008-12-01 20:22 . 2008-11-13 17:11 1,553,272 --a------ c:\windows\WRSetup.dll
2008-12-01 16:02 . 2008-12-01 16:02 d-------- c:\program files\Windows Defender
2008-12-01 08:37 . 2008-12-01 08:37 d-------- c:\program files\Microsoft Silverlight
2008-12-01 07:27 . 2008-12-01 07:27 d-------- c:\program files\Safer Networking
2008-12-01 07:23 . 2008-12-01 07:23 d-------- c:\program files\interMute
2008-12-01 07:23 . 2008-12-12 20:35 2,154 --a------ c:\windows\system32\ssmute.ini
2008-12-01 06:58 . 2008-12-01 06:58 d-------- c:\documents and settings\Owner\Application Data\AdwareAlert
2008-11-16 20:59 . 2008-11-16 20:59 d-------- C:\NVIDIA
2008-11-16 20:59 . 2008-10-07 13:33 201,157 --a------ c:\windows\system32\nvapps.nvb
2008-11-16 20:48 . 2008-11-16 20:48 d-------- c:\program files\SystemRequirementsLab
2008-11-16 15:40 . 2008-10-24 05:21 455,296 --a--c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-16 15:39 . 2008-09-04 11:15 1,106,944 --a--c--- c:\windows\system32\dllcache\msxml3.dll

and the rest:

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-13 19:39 --------- d-----w c:\documents and settings\Owner\Application Data\LimeWire
2008-12-12 03:43 --------- d-----w c:\program files\Slingo Quest Hawaii
2008-12-12 03:43 --------- d-----w c:\program files\eBay
2008-12-12 01:50 --------- d--h--w c:\program files\InstallShield Installation Information
2008-12-12 00:49 --------- d-----w c:\documents and settings\Owner\Application Data\mIRC
2008-12-12 00:05 --------- d-----w c:\program files\mIRC
2008-12-10 03:13 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-12-06 02:24 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-06 02:23 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-12-04 02:23 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-01 14:12 --------- d-----w c:\program files\Google
2008-12-01 13:58 --------- d-----w c:\program files\Philips
2008-12-01 13:58 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-12 22:02 29,808 ----a-w c:\windows\system32\drivers\ssfs0bbc.sys
2008-11-12 22:02 23,152 ----a-w c:\windows\system32\drivers\sshrmd.sys
2008-11-12 22:02 170,608 ----a-w c:\windows\system32\drivers\ssidrv.sys
2008-11-10 06:12 --------- d-----w c:\program files\ICQ6
2008-11-04 23:17 --------- d-----w c:\program files\WinAce
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-06-04 21:30 0 ----a-w c:\documents and settings\Owner\Application Data\wklnhst.dat
2007-11-10 04:36 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-06-06 50528]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 4670704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2005-02-25 966656]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
SpySubtract.lnk - c:\program files\interMute\SpySubtract\SpySub.exe [2008-12-01 1187840]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}"= "c:\program files\interMute\SpySubtract\sshook.dll" [2008-12-01 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= c:\progra~1\CYBERL~1\Power2Go\CLMP3Enc.ACM

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\ICQ6\\ICQ.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield Vietnam\\bfvietnam.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield Vietnam\\bfvietnam_w32ded.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\nexon\Combat Arms\CombatArms.exe"= c:\nexon\Combat Arms\CombatArms.exe:*Enabled:CombatArms.exe
"c:\nexon\Combat Arms\Engine.exe"= c:\nexon\Combat Arms\Engine.exe:*Enabled:Engine.exe
"c:\\Nexon\\Combat Arms\\NMService.exe"=
"c:\\Program Files\\Outspark\\Blackshot\\System\\BlackShot.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\DRIVERS\ssfs0bbc.sys [2008-11-12 29808]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1001000.021\SYMEFA.SYS [2008-12-05 309296]
R1 BHDrvx86;Symantec Heuristics Driver;\??\c:\windows\system32\drivers\NIS\1001000.021\BHDrvx86.sys [2008-12-05 255536]
R1 ccHP;Symantec Hash Provider;\??\c:\windows\system32\drivers\NIS\1001000.021\ccHPx86.sys [2008-12-05 362544]
R1 IDSxpx86;IDSxpx86;\??\c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20081210.002\IDSxpx86.sys [2008-12-13 274808]
R2 Norton Internet Security;Norton Internet Security;"c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe" /s "Norton Internet Security" /m "c:\program files\Norton Internet Security\Engine\16.1.0.33\diMaster.dll" /prefetch:1 []
R2 WinDefend;Windows Defender;"c:\program files\Windows Defender\MsMpEng.exe" [2006-11-03 13592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-05 99376]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver;c:\windows\system32\DRIVERS\el575nd5.sys [2006-06-30 69692]
S3 XDva207;XDva207;\??\c:\windows\system32\XDva207.sys []
S3 XDva208;XDva208;\??\c:\windows\system32\XDva208.sys []
S4 Viewpoint Manager Service;Viewpoint Manager Service; []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5229887d-8f3f-11dc-8e1c-806d6172696f}]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480
.
Contents of the 'Scheduled Tasks' folder

2008-12-13 c:\windows\Tasks\AdwareAlert Scheduled Scan.job
- c:\program files\AdwareAlert\AdwareAlert.exe []

2008-12-13 c:\windows\Tasks\AdwareAlert Scheduled Scan.job
- c:\program files\AdwareAlert []

2008-12-13 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-02 22:23]

2008-12-13 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2008-12-13 c:\windows\Tasks\Norton Internet Security - Owner - Full System Scan.job
- c:\program files\Norton Internet Security\Engine\16.1.0.33\Navw32.exe [2008-12-05 20:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mWindow Title =
uInternet Settings,ProxyOverride =

c:\windows\Downloaded Program Files\sysreqlab3.dll - O16 -: {1E54D648-B804-468d-BC78-4AFFED8E262E}
hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
c:\windows\Downloaded Program Files\SysReqLab3.osd

c:\windows\Downloaded Program Files\OberonGameHost.dll - O16 -: {D0C0F75C-683A-4390-A791-1ACFD5599AB8}
hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
c:\windows\Downloaded Program Files\OberonGameHost_dbg.inf
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\pgi2uebm.default\
FF - plugin: c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\1.2.131.27\npGoogleOneClick6.dll
FF - plugin: c:\program files\Yahoo!\Shared\npYState.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-13 15:22:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.1.0.33\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2928)
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe
.
**************************************************************************
.
Completion time: 2008-12-13 15:28:02 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-13 21:27:53

Pre-Run: 119,436,730,368 bytes free
Post-Run: 119,561,261,056 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

229 --- E O F --- 2008-12-12 19:51:59

Hello.

Press Start > Control Panel > open "Add/remove programs"
Allow the list to load and uninstall these items by selecting each one and pressing the "Remove" button to the right.

SpySubtract


Now open a new notepad file.
Input this into the notepad file:

KILLALL::

Driver::
ssfs0bbc
Viewpoint Manager Service

File::
c:\windows\system32\DRIVERS\ssfs0bbc.sys
c:\windows\Tasks\AdwareAlert Scheduled Scan.job
c:\windows\Tasks\AdwareAlert Scheduled Scan.job
c:\windows\system32\e207c46.dll
c:\windows\system32\7dea562.dll
c:\windows\system32\d0c960a.dll
c:\windows\system32\175dfb5d.dll

Folder::
c:\documents and settings\Owner\Application Data\InterMute
c:\program files\interMute

Registry::
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}"=-
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5229887d-8f3f-11dc-8e1c-806d6172696f}]

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

log part 1:

ComboFix 08-12-12.05 - Owner 2008-12-13 18:05:40.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.895.489 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\InHere\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\InHere\CFScript.txt
* Created a new restore point

FILE ::
c:\windows\system32\175dfb5d.dll
c:\windows\system32\7dea562.dll
c:\windows\system32\d0c960a.dll
c:\windows\system32\DRIVERS\ssfs0bbc.sys
c:\windows\system32\e207c46.dll
c:\windows\Tasks\AdwareAlert Scheduled Scan.job
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Owner\Application Data\InterMute
c:\documents and settings\Owner\Application Data\InterMute\SpySubtract\tmp\3
c:\documents and settings\Owner\Application Data\InterMute\SpySubtract\tmp\3.ldb
c:\program files\interMute
c:\program files\interMute\SpySubtract\CWShredder.exe
c:\program files\interMute\SpySubtract\CWSInstall.exe
c:\program files\interMute\SpySubtract\en-us.dll
c:\program files\interMute\SpySubtract\Help\en-us.chm
c:\program files\interMute\SpySubtract\IMReport.exe
c:\program files\interMute\SpySubtract\Install.log
c:\program files\interMute\SpySubtract\readme.txt
c:\program files\interMute\SpySubtract\Sounds\Pinball\cl2.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\cl3.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\cl4.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\cld.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc1.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc11.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc2.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc3.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc4.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc5.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\sc6.wav
c:\program files\interMute\SpySubtract\Sounds\Pinball\scd.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\cl2.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\cl3.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\cl4.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\cld.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc1.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc10.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc11.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc12.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc3.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc4.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc6.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc7.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\sc8.wav
c:\program files\interMute\SpySubtract\Sounds\Tomcat\scd.wav
c:\program files\interMute\SpySubtract\SpUninst.exe
c:\program files\interMute\SpySubtract\SpySub.exe
c:\program files\interMute\SpySubtract\SpySubtract.log
c:\program files\interMute\SpySubtract\spyware.dat
c:\program files\interMute\SpySubtract\ssengine.dll
c:\program files\interMute\SpySubtract\sshook.dll
c:\program files\interMute\SpySubtract\Themes\Default\bg_common.bmp
c:\program files\interMute\SpySubtract\Themes\Default\bg_main.bmp
c:\program files\interMute\SpySubtract\Themes\Default\bg_messagedlg.bmp
c:\program files\interMute\SpySubtract\Themes\Default\btn_activate.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_add.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_allow.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_bigdelete.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_bighelp.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_bigupdates.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_buy.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_cancel.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_clean.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_cleanprivacy.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_clear.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_config.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_cws.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_dbupdate.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_deny.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_details.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_feedback.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_help.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_home.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_ok.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_options.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_remove.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_restore.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_save.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_scan.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_selecttoggle.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_start.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_stop.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_updates.ico
c:\program files\interMute\SpySubtract\Themes\Default\btn_viewlog.ico
c:\program files\interMute\SpySubtract\Themes\Default\copyright.bmp
c:\program files\interMute\SpySubtract\Themes\Default\DetailsTemplate.htm
c:\program files\interMute\SpySubtract\Themes\Default\icon_check_blank.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_check_finished.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_check_off.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_check_on.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_check_working.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_adv_scanners.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_cleaning.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_general.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_scanner.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_scanners.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_scheduling.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_config_sounds.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_bad.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_error.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_good.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_info.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_question.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_uncertain.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_verybad.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_msg_warning.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_cookie.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_folder.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_none.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_process.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_regykey.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_regyval.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_shortcutlink.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_suspect.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_scanner_winfile.bmp
c:\program files\interMute\SpySubtract\Themes\Default\icon_threat_3.bmp
c:\program files\interMute\SpySubtract\Themes\Default\ProductLogo.bmp
c:\program files\interMute\SpySubtract\Themes\Default\splash.bmp
c:\program files\interMute\SpySubtract\Themes\Default\SplashBASIC.bmp
c:\program files\interMute\SpySubtract\Themes\Default\SplashPRO.bmp
c:\program files\interMute\SpySubtract\Themes\Default\theme.ini
c:\program files\interMute\SpySubtract\usrwl.dat
c:\program files\interMute\SpySubtract\WebRegister.exe
c:\windows\system32\175dfb5d.dll
c:\windows\system32\7dea562.dll
c:\windows\system32\d0c960a.dll
c:\windows\system32\DRIVERS\ssfs0bbc.sys
c:\windows\system32\e207c46.dll
c:\windows\Tasks\AdwareAlert Scheduled Scan.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_SSFS0BBC
-------\Legacy_VIEWPOINT_MANAGER_SERVICE
-------\Service_ssfs0bbc
-------\Service_Viewpoint Manager Service

and part 2:

((((((((((((((((((((((((( Files Created from 2008-11-14 to 2008-12-14 )))))))))))))))))))))))))))))))
.

2008-12-13 18:04 . 2008-12-13 18:13 d-------- C:\ComboFix
2008-12-13 18:02 . 2008-12-13 18:02 d--hs---- C:\RECYCLER
2008-12-13 16:36 . 2008-12-13 16:36 d-------- c:\documents and settings\Owner\Application Data\Malwarebytes
2008-12-13 15:16 . 2008-12-13 15:16 drahs---- C:\cmdcons
2008-12-13 15:14 . 2008-12-13 18:10 d-------- C:\Qoobox
2008-12-13 14:54 . 2008-12-13 14:55 d-------- C:\Avenger
2008-12-12 21:11 . 939,053,056 C:\hiberfil.sys
2008-12-11 21:38 . 2008-12-11 21:40 d-------- c:\documents and settings\Owner\Application Data\Uniblue
2008-12-11 21:37 . 2008-12-11 21:37 d-------- c:\program files\Uniblue
2008-12-11 19:09 . 2008-12-11 19:09 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-11 19:09 . 2008-12-11 19:09 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-11 19:09 . 2008-12-03 19:52 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-11 19:09 . 2008-12-03 19:52 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-11 19:07 . 2006-06-30 23:30 d-------- c:\documents and settings\Administrator.REDDWARF\WINDOWS
2008-12-11 19:07 . 2007-11-09 22:13 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Symantec
2008-12-11 19:07 . 2007-11-20 16:50 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Spare Backup
2008-12-11 19:07 . 2007-11-09 22:11 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\SampleView
2008-12-11 19:07 . 2008-05-17 16:17 d-------- c:\documents and settings\Administrator.REDDWARF\Application Data\Gtek
2008-12-11 19:07 . 2008-12-11 19:07 d-------- c:\documents and settings\Administrator.REDDWARF
2008-12-11 14:36 . 2007-07-03 11:53 24,576 --a------ c:\windows\system32\BAZLib.dll
2008-12-11 14:26 . 2008-12-11 14:26 d-------- c:\documents and settings\All Users\Application Data\Ascentive
2008-12-11 14:03 . 2008-12-11 19:50 d-------- c:\program files\Ascentive
2008-12-11 14:03 . 2008-05-16 10:41 208,896 --a------ c:\windows\system32\ConTest.dll
2008-12-11 14:03 . 2008-08-20 17:44 45,056 --a------ c:\windows\system32\CreateLog.dll
2008-12-11 14:03 . 2007-07-03 11:48 36,864 --a------ c:\windows\system32\ascbalon.dll
2008-12-11 14:03 . 2007-07-03 11:48 20,480 --a------ c:\windows\system32\SysRestore.dll
2008-12-05 20:22 . 2008-12-05 20:22 d-------- c:\program files\Symantec
2008-12-05 20:22 . 2008-12-05 20:22 124,464 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-05 20:22 . 2008-12-05 20:22 60,808 --a------ c:\windows\system32\S32EVNT1.DLL
2008-12-05 20:22 . 2008-12-05 20:22 35,888 -ra------ c:\windows\system32\drivers\SymIM.sys
2008-12-05 20:22 . 2008-12-05 20:22 10,635 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2008-12-05 20:22 . 2008-12-05 20:22 806 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\windows\system32\drivers\NIS
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\program files\Windows Sidebar
2008-12-05 20:21 . 2008-12-05 20:21 d-------- c:\program files\Norton Internet Security
2008-12-05 20:21 . 2008-12-05 20:22 d-------- c:\documents and settings\All Users\Application Data\Norton
2008-12-05 20:16 . 2008-12-05 20:21 d-------- c:\program files\NortonInstaller
2008-12-05 20:16 . 2008-12-05 20:16 d-------- c:\documents and settings\All Users\Application Data\NortonInstaller
2008-12-04 21:44 . 2008-12-04 22:00 d-------- c:\program files\Browser Hijack Recover
2008-12-04 21:44 . 2008-12-04 21:44 0 --a------ c:\windows\system32\8104297.jun
2008-12-04 21:05 . 2008-12-04 21:05 0 --a------ c:\windows\nsreg.dat
2008-12-03 19:49 . 2008-12-11 19:52 d--h----- C:\Config.Msi
2008-12-03 14:39 . 2008-12-03 19:48 d-------- c:\program files\Windows Live Safety Center
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\program files\Webroot
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\documents and settings\Owner\Application Data\Webroot
2008-12-01 20:22 . 2008-12-01 20:22 d-------- c:\documents and settings\All Users\Application Data\Webroot
2008-12-01 20:22 . 2008-11-13 17:11 1,553,272 --a------ c:\windows\WRSetup.dll
2008-12-01 16:02 . 2008-12-01 16:02 d-------- c:\program files\Windows Defender
2008-12-01 08:37 . 2008-12-01 08:37 d-------- c:\program files\Microsoft Silverlight
2008-12-01 07:27 . 2008-12-01 07:27 d-------- c:\program files\Safer Networking
2008-12-01 07:23 . 2008-12-12 20:35 2,154 --a------ c:\windows\system32\ssmute.ini
2008-12-01 06:58 . 2008-12-01 06:58 d-------- c:\documents and settings\Owner\Application Data\AdwareAlert
2008-11-16 20:59 . 2008-11-16 20:59 d-------- C:\NVIDIA
2008-11-16 20:59 . 2008-11-16 20:59 d-------- C:\NVIDIA
2008-11-16 20:59 . 2008-10-07 13:33 201,157 --a------ c:\windows\system32\nvapps.nvb
2008-11-16 20:48 . 2008-11-16 20:48 d-------- c:\program files\SystemRequirementsLab
2008-11-16 15:40 . 2008-10-24 05:21 455,296 --a--c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-16 15:39 . 2008-09-04 11:15 1,106,944 --a--c--- c:\windows\system32\dllcache\msxml3.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-13 19:39 --------- d-----w c:\documents and settings\Owner\Application Data\LimeWire
2008-12-12 03:43 --------- d-----w c:\program files\Slingo Quest Hawaii
2008-12-12 03:43 --------- d-----w c:\program files\eBay
2008-12-12 01:50 --------- d--h--w c:\program files\InstallShield Installation Information
2008-12-12 00:49 --------- d-----w c:\documents and settings\Owner\Application Data\mIRC
2008-12-12 00:05 --------- d-----w c:\program files\mIRC
2008-12-10 03:13 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-12-06 02:24 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-06 02:23 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-12-04 02:23 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-01 14:12 --------- d-----w c:\program files\Google
2008-12-01 13:58 --------- d-----w c:\program files\Philips
2008-12-01 13:58 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-12 22:02 23,152 ----a-w c:\windows\system32\drivers\sshrmd.sys
2008-11-12 22:02 170,608 ----a-w c:\windows\system32\drivers\ssidrv.sys
2008-11-10 06:12 --------- d-----w c:\program files\ICQ6
2008-11-04 23:17 --------- d-----w c:\program files\WinAce
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-10-02 16:07 453,152 ----a-w c:\windows\system32\NVUNINST.EXE
2008-09-30 22:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-06-04 21:30 0 ----a-w c:\documents and settings\Owner\Application Data\wklnhst.dat
2007-11-10 04:36 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat
.

((((((((((((((((((((((((((((( snapshot@2008-12-13_15.27.24.32 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-12-14 00:12:01 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_224.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-06-06 50528]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 4670704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2005-02-25 966656]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= c:\progra~1\CYBERL~1\Power2Go\CLMP3Enc.ACM

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\ICQ6\\ICQ.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield Vietnam\\bfvietnam.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield Vietnam\\bfvietnam_w32ded.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\nexon\Combat Arms\CombatArms.exe"= c:\nexon\Combat Arms\CombatArms.exe:*Enabled:CombatArms.exe
"c:\nexon\Combat Arms\Engine.exe"= c:\nexon\Combat Arms\Engine.exe:*Enabled:Engine.exe
"c:\\Nexon\\Combat Arms\\NMService.exe"=
"c:\\Program Files\\Outspark\\Blackshot\\System\\BlackShot.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1001000.021\SYMEFA.SYS [2008-12-05 309296]
R1 BHDrvx86;Symantec Heuristics Driver;\??\c:\windows\system32\drivers\NIS\1001000.021\BHDrvx86.sys [2008-12-05 255536]
R1 ccHP;Symantec Hash Provider;\??\c:\windows\system32\drivers\NIS\1001000.021\ccHPx86.sys [2008-12-05 362544]
R1 IDSxpx86;IDSxpx86;\??\c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20081210.002\IDSxpx86.sys [2008-12-13 274808]
R2 Norton Internet Security;Norton Internet Security;"c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe" /s "Norton Internet Security" /m "c:\program files\Norton Internet Security\Engine\16.1.0.33\diMaster.dll" /prefetch:1 []
R2 WinDefend;Windows Defender;"c:\program files\Windows Defender\MsMpEng.exe" [2006-11-03 13592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-05 99376]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver;c:\windows\system32\DRIVERS\el575nd5.sys [2006-06-30 69692]
S3 XDva207;XDva207;\??\c:\windows\system32\XDva207.sys []
S3 XDva208;XDva208;\??\c:\windows\system32\XDva208.sys []
.
Contents of the 'Scheduled Tasks' folder

2008-12-14 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2008-12-13 c:\windows\Tasks\Norton Internet Security - Owner - Full System Scan.job
- c:\program files\Norton Internet Security\Engine\16.1.0.33\Navw32.exe [2008-12-05 20:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mWindow Title =
uInternet Settings,ProxyOverride =

c:\windows\Downloaded Program Files\sysreqlab3.dll - O16 -: {1E54D648-B804-468d-BC78-4AFFED8E262E}
hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
c:\windows\Downloaded Program Files\SysReqLab3.osd

c:\windows\Downloaded Program Files\OberonGameHost.dll - O16 -: {D0C0F75C-683A-4390-A791-1ACFD5599AB8}
hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
c:\windows\Downloaded Program Files\OberonGameHost_dbg.inf
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\pgi2uebm.default\
FF - plugin: c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\1.2.131.27\npGoogleOneClick6.dll
FF - plugin: c:\program files\Yahoo!\Shared\npYState.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-13 18:10:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.1.0.33\diMaster.dll\" /prefetch:1"
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Norton Internet Security\Engine\16.1.0.33\ccSvcHst.exe
.
**************************************************************************
.
Completion time: 2008-12-13 18:15:47 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-14 00:15:42
ComboFix2.txt 2008-12-13 21:28:04

Pre-Run: 119,532,777,472 bytes free
Post-Run: 119,496,990,720 bytes free

353 --- E O F --- 2008-12-12 19:51:59

as you can see by the log, I missed the part about removing SpySubtract first... seems that it was taken care of anyway.

Tis okay, CF removed it's folder along with it's files, so that is gone.

How is the machine running now?

much better thanks!!! I haven't noticed anything like what was going on. It's so nice to end up on the page for the link you clicked in a google search and not bounced to who-knows-where.

I am so happy I found this site. You have been the MOST help I've ever gotten for any such problem!

I don't know how to thank you for the help. I know I'm gonna keep a book mark for the site and will direct others I may come accross with similar problems here.

Now, one more question... What's a decent anti-virus/malare package to run? I was using AVG Free at the time I became infected, so my confidence is a bit low with it now. I'm currently running a trial version of Norton. Should I just spend the money and stick with it or is there something better out there?

Hello.
In my opinion - Norton drags the system down because it's a large program, I would stick with AVG, much smaller and lighter on the system.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

heh, I've got firefox too.. it was also affected by the bug...

so far, all seems well!

I really do appreciate the help.

Wow Bel! Very nice fix, fastest for this rootkit so far!

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.