I am running Windows XP and having great difficulty permanently removing the Trojan.Zlob.G trojan.
After running the CombFix tool all seems well, no more pop-ups and I’m able to regain the use of my browser (IE). However, when I reboot the PC the Trojan.Zlob.G comes back.
Here is the ComboFix log for your review:
ComboFix 08-12-09.03 - Abe Family 2008-12-10 21:57:57.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.586 [GMT -5:00]
Running from: c:\documents and settings\Abe Family\Desktop\ComboFix.exe
* Resident AV is active
.
((((((((((((((((((((((((( Files Created from 2008-11-11 to 2008-12-11 )))))))))))))))))))))))))))))))
.
2008-12-10 21:24 . 2008-12-10 21:54 54,156 --ah----- c:\windows\QTFont.qfn
2008-12-10 21:24 . 2008-12-10 21:24 1,409 --a------ c:\windows\QTFont.for
2008-12-10 19:40 . 2008-12-10 21:21 d-------- c:\program files\SUPERAntiSpyware
2008-12-10 19:40 . 2008-12-10 19:40 d-------- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2008-12-10 19:40 . 2008-12-10 21:21 d-------- c:\documents and settings\Abraham Family\Application Data\SUPERAntiSpyware.com
2008-12-10 18:54 . 2008-12-10 18:54 d-------- c:\program files\Enigma Software Group
2008-11-11 18:45 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-11 18:45 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-11 00:23 --------- d-----w c:\program files\WildTangent
2008-12-11 00:21 --------- d-----w c:\documents and settings\All Users\Application Data\WildTangent
2008-12-08 17:16 --------- d-----w c:\program files\McAfee
2008-12-06 05:17 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2008-10-24 14:26 --------- d-----w c:\program files\Sun
2008-10-24 14:26 --------- d-----w c:\program files\Java
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 15:11 --------- d-----w c:\documents and settings\All Users\Application Data\PrettyGoodGames
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-03 17:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
2006-09-06 20:42 88 --sh--r c:\windows\system32\72B63F4679.sys
2006-09-06 20:42 3,350 --sha-w c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"WinDNN"="c:\documents and settings\Abraham Family\Application Data\Google\klnxv19819115.exe" [2008-12-10 123392]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 344064]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-22 169984]
"EPSON Stylus C84 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"EPSON Stylus C84 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-11-14 286720]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-11-15 267048]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"SigmatelSysTrayApp"="stsystra.exe" [2006-02-10 c:\windows\stsystra.exe]
c:\documents and settings\Abraham Family\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-08-22 24576]
Image Transfer.lnk - c:\program files\Sony Corporation\Image Transfer\SonyTray.exe [2006-11-05 73728]
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-10-01 203280]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-02-16 24652]
.
Contents of the 'Scheduled Tasks' folder
2008-12-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
2008-11-15 c:\windows\Tasks\McDefragTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
2008-12-01 c:\windows\Tasks\McQcTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
c:\windows\Downloaded Program Files\flixctrl.dll - O16 -: Photobucket Publisher
hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
c:\windows\Downloaded Program Files\OSDE2C.OSD
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-10 22:02:09
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
**************************************************************************
.
Completion time: 2008-12-10 22:04:48
ComboFix-quarantined-files.txt 2008-12-11 03:03:30
ComboFix2.txt 2008-12-11 02:39:12
ComboFix3.txt 2008-12-11 02:13:42
Pre-Run: 105,933,443,072 bytes free
Post-Run: 105,919,995,904 bytes free
139 --- E O F --- 2008-12-10 22:39:12
Any help would be greatly appreciated
Thanks in advance!
After running the CombFix tool all seems well, no more pop-ups and I’m able to regain the use of my browser (IE). However, when I reboot the PC the Trojan.Zlob.G comes back.
Here is the ComboFix log for your review:
ComboFix 08-12-09.03 - Abe Family 2008-12-10 21:57:57.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.586 [GMT -5:00]
Running from: c:\documents and settings\Abe Family\Desktop\ComboFix.exe
* Resident AV is active
.
((((((((((((((((((((((((( Files Created from 2008-11-11 to 2008-12-11 )))))))))))))))))))))))))))))))
.
2008-12-10 21:24 . 2008-12-10 21:54 54,156 --ah----- c:\windows\QTFont.qfn
2008-12-10 21:24 . 2008-12-10 21:24 1,409 --a------ c:\windows\QTFont.for
2008-12-10 19:40 . 2008-12-10 21:21
2008-12-10 19:40 . 2008-12-10 19:40
2008-12-10 19:40 . 2008-12-10 21:21
2008-12-10 18:54 . 2008-12-10 18:54
2008-11-11 18:45 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-11 18:45 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-11 00:23 --------- d-----w c:\program files\WildTangent
2008-12-11 00:21 --------- d-----w c:\documents and settings\All Users\Application Data\WildTangent
2008-12-08 17:16 --------- d-----w c:\program files\McAfee
2008-12-06 05:17 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2008-10-24 14:26 --------- d-----w c:\program files\Sun
2008-10-24 14:26 --------- d-----w c:\program files\Java
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 15:11 --------- d-----w c:\documents and settings\All Users\Application Data\PrettyGoodGames
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-03 17:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
2006-09-06 20:42 88 --sh--r c:\windows\system32\72B63F4679.sys
2006-09-06 20:42 3,350 --sha-w c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"WinDNN"="c:\documents and settings\Abraham Family\Application Data\Google\klnxv19819115.exe" [2008-12-10 123392]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 344064]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-11-01 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-22 169984]
"EPSON Stylus C84 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"EPSON Stylus C84 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-11-14 286720]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-11-15 267048]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"SigmatelSysTrayApp"="stsystra.exe" [2006-02-10 c:\windows\stsystra.exe]
c:\documents and settings\Abraham Family\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-08-22 24576]
Image Transfer.lnk - c:\program files\Sony Corporation\Image Transfer\SonyTray.exe [2006-11-05 73728]
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-10-01 203280]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-02-16 24652]
.
Contents of the 'Scheduled Tasks' folder
2008-12-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
2008-11-15 c:\windows\Tasks\McDefragTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
2008-12-01 c:\windows\Tasks\McQcTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
c:\windows\Downloaded Program Files\flixctrl.dll - O16 -: Photobucket Publisher
hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
c:\windows\Downloaded Program Files\OSDE2C.OSD
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-10 22:02:09
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
**************************************************************************
.
Completion time: 2008-12-10 22:04:48
ComboFix-quarantined-files.txt 2008-12-11 03:03:30
ComboFix2.txt 2008-12-11 02:39:12
ComboFix3.txt 2008-12-11 02:13:42
Pre-Run: 105,933,443,072 bytes free
Post-Run: 105,919,995,904 bytes free
139 --- E O F --- 2008-12-10 22:39:12
Any help would be greatly appreciated
Thanks in advance!