helpppp asap with sinowal trojan

i have a sinowal trojan and i don't know how to get rid of it! please helppppppp

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:47:41 PM, on 12/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\AOL\1206066757\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Deneen2\Desktop\HiJackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1206066757\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Nicole')
O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User 'Nicole')
O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [vidxhp] "C:\Documents and Settings\Nicole2\Application Data\Google\ggqjh22510678.exe" (User 'Nicole')
O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b (User 'Nicole')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

--
End of file - 5050 bytes

Last edited by dguidetti on 5th December 2008, 6:49 pm; edited 1 time in total

Hello.
Please read this thread:
http://www.geekpolice.net/malware-removal-support-hijackthis-logs-f11/read-this-before-posting-t3821.htm

And post a Hijack This log here.

i did the hijack thing . now wat? i'm scared this id going to ruin my computer

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User 'Nicole')
  O4 - HKUS\S-1-5-21-842925246-1715567821-682003330-1004\..\Run: [vidxhp] "C:\Documents and Settings\Nicole2\Application Data\Google\ggqjh22510678.exe" (User 'Nicole')
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Delete these two files:
C:\Documents and Settings\Nicole2\Application Data\Google\ggqjh22510678.exe
C:\WINDOWS\system32\drivers\svchost.exe

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

ComboFix 08-12-05.01 - Denene 2008-12-05 14:21:22.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.567 [GMT -5:00]
Running from: c:\documents and settings\Deneen2\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Deneen2\My Documents\CROSOF~1
c:\windows\system32\drivers\svchost.exe
c:\windows\system32\TDSSaqgossvk.log
c:\windows\system32\TDSSiwoikjiv.dat
c:\windows\system32\TDSSxrocnnfm.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-12-05 13:34 . 2008-12-05 13:34 d-------- c:\documents and settings\Deneen2\Application Data\AVGTOOLBAR
2008-12-05 13:34 . 2008-12-05 13:34 d-a------ c:\documents and settings\All Users\Application Data\TEMP
2008-12-04 19:24 . 2008-12-05 12:45 d--h----- C:\$AVG8.VAULT$
2008-12-02 20:18 . 2008-12-02 20:18 d-------- c:\documents and settings\Deneen2\Application Data\Viewpoint
2008-11-11 09:08 . 2008-11-11 09:08 d-------- c:\documents and settings\Donna2\Application Data\Viewpoint
2008-11-10 21:27 . 2008-11-10 21:27 d-------- c:\documents and settings\Nicole2\Application Data\Viewpoint

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-05 18:34 --------- d-----w c:\program files\LogMeIn
2008-12-05 16:13 --------- d-----w c:\documents and settings\Donna2\Application Data\AVGTOOLBAR
2008-12-05 00:17 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-05 00:16 97,928 ----a-w c:\windows\system32\drivers\avgldx86.sys
2008-12-05 00:16 76,040 ----a-w c:\windows\system32\drivers\avgtdix.sys
2008-12-05 00:16 10,520 ----a-w c:\windows\system32\avgrsstx.dll
2008-11-25 18:46 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-11-01 00:08 --------- d-----w c:\documents and settings\Donna2\Application Data\AOL
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-17 13:53 --------- d-----w c:\documents and settings\Deneen2\Application Data\AdobeUM
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-09-27 12:52 10,920 ----a-w C:\aolconnfix.exe
2008-09-15 11:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-12-04 1261336]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2007-08-03 63048]
"HostManager"="c:\program files\Common Files\AOL\1206066757\ee\AOLSoftware.exe" [2007-05-25 42032]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2007-11-15 17:46 87352 c:\windows\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\aol\\1206066757\\ee\\aolsoftware.exe"=
"c:\\Program Files\\AOL 9.0a\\waol.exe"=
"c:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe"=
"c:\\Program Files\\AOL 9.1\\waol.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-03-20 97928]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-03-20 875288]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-03-20 231704]
R2 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-03-20 76040]
R2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys [2007-08-03 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\c:\windows\system32\drivers\LMIRfsDriver.sys [2008-03-20 46112]
S4 LMIRfsClientNP;LMIRfsClientNP; []
.
Contents of the 'Scheduled Tasks' folder

2008-11-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FireFox -: Profile - c:\documents and settings\Deneen2\Application Data\Mozilla\Firefox\Profiles\fuueisqu.default\
FF -: plugin - c:\program files\Adobe\Acrobat 6.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 14:25:32
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(692)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\aol\acs\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\LogMeIn\x86\ramaint.exe
c:\program files\LogMeIn\x86\LogMeIn.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\AVG\AVG8\avgrsx.exe
.
**************************************************************************
.
Completion time: 2008-12-05 14:27:12 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-05 19:27:09

Pre-Run: 143,067,770,880 bytes free
Post-Run: 144,719,601,664 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

140 --- E O F --- 2008-11-13 08:00:33

Hello.
The malware has been removed.

Now open a new notepad file.
Input this into the notepad file:

File::
C:\aolconnfix.exe

Folder::
c:\documents and settings\Deneen2\Application Data\Viewpoint
c:\documents and settings\Donna2\Application Data\Viewpoint
c:\documents and settings\Nicole2\Application Data\Viewpoint
c:\program files\Viewpoint

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

ComboFix 08-12-05.01 - Denene 2008-12-05 14:40:42.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.564 [GMT -5:00]
Running from: c:\documents and settings\Deneen2\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Deneen2\Desktop\CFscript.txt,.txt
* Created a new restore point

FILE ::
C:\aolconnfix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\aolconnfix.exe
c:\documents and settings\Deneen2\Application Data\Viewpoint
c:\documents and settings\Deneen2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00\URLCache.ini
c:\documents and settings\Deneen2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01\URLCache.ini
c:\documents and settings\Deneen2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02\URLCache.ini
c:\documents and settings\Deneen2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03\URLCache.ini
c:\documents and settings\Donna2\Application Data\Viewpoint
c:\documents and settings\Donna2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00\URLCache.ini
c:\documents and settings\Donna2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01\URLCache.ini
c:\documents and settings\Donna2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02\URLCache.ini
c:\documents and settings\Donna2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03\1007280907.mtx
c:\documents and settings\Donna2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03\URLCache.ini
c:\documents and settings\Nicole2\Application Data\Viewpoint
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00\URLCache.ini
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01\URLCache.ini
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02\URLCache.ini
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03\1007280907.mtx
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03\URLCache.ini
c:\documents and settings\Nicole2\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\UpdateVersionList_v2.mtx
c:\program files\Viewpoint
c:\program files\Viewpoint\Viewpoint Experience Technology\AxMetaStream.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\AxMetaStream_0306003B.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\ClassIDs.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\ComponentMgr_0306003B.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\ComponentRegistry.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\AOLArt.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\AOLShell.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\AOLUserShell.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\Cursors.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\DataTracking.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\GifReader.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\JpegReader.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\LensFlares.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\MTS3Reader.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\ObjectMovie.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\SceneComponent.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\ServiceComponent.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\SreeDMMX.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\SWFView.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VectorView.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMgr.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMPAudio.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMPExtras.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMPSpeech.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMPVideo.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\VMPVideo2.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\WaveletReader.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\Components\ZoomView.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\DownLoadHist.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\HostRegistry.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\MetaStreamConfig.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\MetaStreamID.ini
c:\program files\Viewpoint\Viewpoint Experience Technology\MtsAxInstaller.exe
c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.xpt
c:\program files\Viewpoint\Viewpoint Experience Technology\UserShell\AOL9Plus\FLFBootStrap.mtx
c:\program files\Viewpoint\Viewpoint Experience Technology\Viewpoint_log.dmp
c:\program files\Viewpoint\Viewpoint Experience Technology\Viewpoint_log.txt

.
((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-12-05 13:34 . 2008-12-05 13:34 d-------- c:\documents and settings\Deneen2\Application Data\AVGTOOLBAR
2008-12-05 13:34 . 2008-12-05 13:34 d-a------ c:\documents and settings\All Users\Application Data\TEMP
2008-12-04 19:24 . 2008-12-05 12:45 d--h----- C:\$AVG8.VAULT$

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-05 18:34 --------- d-----w c:\program files\LogMeIn
2008-12-05 16:13 --------- d-----w c:\documents and settings\Donna2\Application Data\AVGTOOLBAR
2008-12-05 00:17 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-12-05 00:16 97,928 ----a-w c:\windows\system32\drivers\avgldx86.sys
2008-12-05 00:16 76,040 ----a-w c:\windows\system32\drivers\avgtdix.sys
2008-12-05 00:16 10,520 ----a-w c:\windows\system32\avgrsstx.dll
2008-11-25 18:46 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-11-01 00:08 --------- d-----w c:\documents and settings\Donna2\Application Data\AOL
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-17 13:53 --------- d-----w c:\documents and settings\Deneen2\Application Data\AdobeUM
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-09-15 11:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-12-04 1261336]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2007-08-03 63048]
"HostManager"="c:\program files\Common Files\AOL\1206066757\ee\AOLSoftware.exe" [2007-05-25 42032]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2007-11-15 17:46 87352 c:\windows\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\aol\\1206066757\\ee\\aolsoftware.exe"=
"c:\\Program Files\\AOL 9.0a\\waol.exe"=
"c:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe"=
"c:\\Program Files\\AOL 9.1\\waol.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-03-20 97928]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-03-20 875288]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-03-20 231704]
R2 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-03-20 76040]
R2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys [2007-08-03 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\c:\windows\system32\drivers\LMIRfsDriver.sys [2008-03-20 46112]
S4 LMIRfsClientNP;LMIRfsClientNP; []
.
Contents of the 'Scheduled Tasks' folder

2008-11-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FireFox -: Profile - c:\documents and settings\Deneen2\Application Data\Mozilla\Firefox\Profiles\fuueisqu.default\
FF -: plugin - c:\program files\Adobe\Acrobat 6.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 14:42:02
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(692)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2008-12-05 14:42:42
ComboFix-quarantined-files.txt 2008-12-05 19:42:40
ComboFix2.txt 2008-12-05 19:27:14

Pre-Run: 144,734,797,824 bytes free
Post-Run: 144,715,194,368 bytes free

169 --- E O F --- 2008-11-13 08:00:33

Looks good, what problems remain?

woohooo! it's working just fine!!!!! thank you sooooo much! your a life saver!

Good. Delete this folder in bold:
C:\Qoobox

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
=====

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.