Spyware.Ispy

Please help! I'm not the greatest at computers, but I get around well so be patient with me. I downloaded HijackThis, and here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:24:29 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Em\Local Settings\Temporary Internet

Files\Content.IE5\DU7MKG8Z\Hijack(GP)This[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://go.microsoft.com/fwlink/?LinkId=74005
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control

Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft

Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"

-osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [winhpdrv] "C:\Documents and Settings\Em\Application

Data\Google\xtgoj6119471.exe"
O4 - HKUS\S-1-5-21-1844237615-790525478-682003330-1003\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe (User 'Chris')
O4 - HKUS\S-1-5-21-1844237615-790525478-682003330-1003\..\Run: [IMC] C:\Program

Files\FriendFinder\FriendFinder Messenger 4\imc.exe (User 'Chris')
O4 - S-1-5-21-1844237615-790525478-682003330-1003 Startup: OneNote 2007 Screen Clipper and

Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Chris')
O4 - S-1-5-21-1844237615-790525478-682003330-1003 User Startup: OneNote 2007 Screen Clipper

and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Chris')
O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program

Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program

Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft

Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) -

https://my-remote.johnsoncontrols.com/https/jwimkns14.na.jci.com/iNotes6W.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) -

http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) -

http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=122030949

1547&h=ef3e6e3ada705366e733ab3e69ea78f2/&filename=jinstall-6u7-windows-i586-jc.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program

Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program

Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - {31cc7118-1fcd-4626-bb2f-cd869fa49dca} -

C:\WINDOWS\system32\msiebbar.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple

Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common

Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner -

C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program

Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software -

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program

Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7718 bytes

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
  O4 - HKCU\..\Run: [winhpdrv] "C:\Documents and Settings\Em\Application Data\Google\xtgoj6119471.exe"
  O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Delete these files in bold:
C:\WINDOWS\system32\drivers\svchost.exe
C:\Documents and Settings\Em\Application Data\Google\xtgoj6119471.exe

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

Hello, thanks for your help, here is the combofix.txt:

ComboFix 08-12-02.02 - Em 2008-12-03 18:54:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.574 [GMT -5:00]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\TDSSrvdu.sys
c:\windows\system32\TDSSktkl.dll
c:\windows\system32\TDSSlajf.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSoxum.dll
c:\windows\system32\TDSSqkhc.dll
c:\windows\system32\TDSSqrdn.log
c:\windows\system32\TDSSshkx.log
c:\windows\system32\TDSSurxb.dll
c:\windows\system32\TDSSweat.dat
c:\windows\system32\TDSSxehr.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV.SYS
-------\Legacy_TDSSSERV.SYS


((((((((((((((((((((((((( Files Created from 2008-11-03 to 2008-12-03 )))))))))))))))))))))))))))))))
.

2008-11-12 08:37 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 08:37 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-03 21:47 --------- d--ha-w c:\documents and settings\All Users\Application Data\GTek
2008-12-03 21:47 --------- d--h--w c:\documents and settings\Chris\Application Data\GTek
2008-12-03 21:27 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-03 20:05 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-11-13 14:06 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-08 14:47 --------- d-----w c:\documents and settings\Em\Application Data\Azureus
2008-10-08 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\Azureus
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"winhpdrv"="c:\documents and settings\Em\Application Data\Google\xtgoj6119471.exe" [2008-12-03 121856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-06-28 344064]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-30 1261336]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-09-01 282624]
"EKIJ5000StatusMonitor"="c:\windows\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2007-11-13 1052672]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-07-16 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]

c:\documents and settings\Chris\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\Em\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-09-19 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-05-15 97928]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-05-15 231704]
R2 KodakSvc;Kodak AiO Device Service;"c:\program files\Kodak\printer\center\KodakSvc.exe" [2007-12-13 18944]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\DRIVERS\HSFHWATI.sys [2005-03-31 211200]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2008-05-16 24652]

*Newly Created Service* - PROCEXP90
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-03 18:58:00
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\TDSSserv.sys]
"imagepath"="\systemroot\system32\drivers\TDSSrvdu.sys"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(552)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2008-12-03 18:59:24
ComboFix-quarantined-files.txt 2008-12-03 23:58:46

Pre-Run: 45,476,405,248 bytes free
Post-Run: 45,705,846,784 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

121 --- E O F --- 2008-11-21 03:17:35

Hello.
Press Start > Control Panel > open "Add/remove programs"
Allow the list to load, and uninstall any of these items by selecting each one and pressing the "Remove" button on the right.

Viewpoint Manager
Viewpoint Media Player
Viewpoint Toolbar


Once you have done that, we need to remove leftovers shown in the log.

Now open a new notepad file.
Input this into the notepad file:

Driver::
Viewpoint Manager Service

File::
c:\documents and settings\Em\Application Data\Google\xtgoj6119471.exe

Folder::
c:\program files\Viewpoint

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"winhpdrv"=-
[-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\TDSSserv.sys]

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

Here is that new log:

ComboFix 08-12-02.02 - Em 2008-12-03 19:17:57.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.528 [GMT -5:00]
Running from: c:\documents and settings\Em\Desktop\ComboFix1.exe
Command switches used :: c:\documents and settings\Em\Desktop\CFScript.txt
* Created a new restore point

FILE ::
c:\documents and settings\Em\Application Data\Google\xtgoj6119471.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Em\Application Data\Google\xtgoj6119471.exe

.
((((((((((((((((((((((((( Files Created from 2008-11-04 to 2008-12-04 )))))))))))))))))))))))))))))))
.

2008-11-12 08:37 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 08:37 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-04 00:15 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-12-03 21:47 --------- d--ha-w c:\documents and settings\All Users\Application Data\GTek
2008-12-03 21:47 --------- d--h--w c:\documents and settings\Chris\Application Data\GTek
2008-12-03 21:27 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-03 20:05 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-11-13 14:06 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-08 14:47 --------- d-----w c:\documents and settings\Em\Application Data\Azureus
2008-10-08 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\Azureus
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-06-28 344064]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-30 1261336]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-09-01 282624]
"EKIJ5000StatusMonitor"="c:\windows\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2007-11-13 1052672]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-07-16 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]

c:\documents and settings\Chris\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\Em\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-09-19 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-05-15 97928]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-05-15 231704]
R2 KodakSvc;Kodak AiO Device Service;"c:\program files\Kodak\printer\center\KodakSvc.exe" [2007-12-13 18944]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\DRIVERS\HSFHWATI.sys [2005-03-31 211200]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-03 19:19:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(540)
c:\windows\system32\avgrsstx.dll
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'lsass.exe'(604)
c:\windows\system32\avgrsstx.dll
.
Completion time: 2008-12-03 19:20:58
ComboFix-quarantined-files.txt 2008-12-04 00:20:33
ComboFix2.txt 2008-12-03 23:59:29

Pre-Run: 45,712,330,752 bytes free
Post-Run: 45,701,529,600 bytes free

105 --- E O F --- 2008-11-21 03:17:35

Hello.
Log looks good.
Delete this folder in bold:
c:\documents and settings\All Users\Application Data\Viewpoint

What problems remain?

Belahzur, I want to thank you for all your help! I hope you know you just saved me a trip to best buy to spend $170 for them fix something so simple as this.

Everything is running normal again!!

You are a life saver!!! I hope you have a wonderful holiday, and thanks again!

Heh, I think you got lucky, tdss isn't always this easy to get rid of.
Before I can let you go, we need to make sure this doesn't happen again.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

Here is the log:

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Dec 03 19:53:59 2008

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

Thanks again for all your help you are a life saver.

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.