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descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptySpyware.Ispynow - Cannot install fix programs 1

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Hello,

Can you please help? Got the nasty plague going around and have followed the advice by downloading fix programs in safe mode but they will not load. Here is my log from Silent Runners:

"Silent Runners.vbs", revision 58, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"Google Update" = ""C:\Documents and Settings\Daniel Jewitt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c" ["Google Inc."]
"SVCHOST.EXE" = "C:\WINDOWS\system32\drivers\svchost.exe" [null data]
"nah_Shell" = "C:\Documents and Settings\Daniel Jewitt\nah_bbld.exe" [MS]
"HPseti" = ""C:\Documents and Settings\Daniel Jewitt\Application Data\Google\runhh6110411.exe"" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"nwiz" = "nwiz.exe /installquiet" ["NVIDIA Corporation"]
"NVHotkey" = "rundll32.exe nvHotkey.dll,Start" [MS]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit" [MS]
"OEM02Mon.exe" = "C:\WINDOWS\OEM02Mon.exe" ["Creative Technology Ltd."]
"Dell QuickSet" = "C:\Program Files\Dell\QuickSet\quickset.exe" ["Dell Inc."]
"DELL Webcam Manager" = ""C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s" ["Creative Technology Ltd."]
"Broadcom Wireless Manager UI" = "C:\WINDOWS\system32\WLTRAY.exe" ["Dell Inc."]
"SigmatelSysTrayApp" = "stsystra.exe" ["SigmaTel, Inc."]
"KADxMain" = "C:\WINDOWS\system32\KADxMain.exe" ["Knowles Acoustics"]
"ISUSPM Startup" = "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup" ["Macrovision Corporation"]
"ISUSScheduler" = ""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" ["InstallShield Software Corporation"]
"(Default)" = "(empty string)" [file not found]
"RoxWatchTray" = ""C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"" ["Sonic Solutions"]
"RoxioDragToDisc" = ""C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"" ["Roxio"]
"Google Desktop Search" = ""C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup" ["Google"]
"dscactivate" = ""C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe""
"PCMService" = ""C:\Program Files\Dell\MediaDirect\PCMService.exe"" ["CyberLink Corp."]
"AVG8_TRAY" = "C:\PROGRA~1\AVG\AVG8\avgtray.exe" ["AVG Technologies CZ, s.r.o."]
"Adobe Reader Speed Launcher" = ""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Inc."]
"CanonSolutionMenu" = "C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon" ["CANON INC."]
"SSBkgdUpdate" = ""C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot" ["Nuance Communications, Inc."]
"OpwareSE4" = ""C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"" ["Nuance Communications, Inc."]
"Adobe Photo Downloader" = ""C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"" ["Adobe Systems Incorporated"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" [file not found]
{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\(Default) = "WormRadar.com IESiteBlocker.NavFilter"
-> {HKLM...CLSID} = "AVG Safe Search"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgssie.dll" ["AVG Technologies CZ, s.r.o."]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{CA6319C0-31B7-401E-A518-A07C3DB8F777}\(Default) = "Browser Address Error Redirector"
-> {HKLM...CLSID} = "CBrowserHelperObject Object"
\InProcServer32\(Default) = "C:\Program Files\Dell\BAE\BAE.dll" ["Dell Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {HKLM...CLSID} = "DesktopContext Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {HKLM...CLSID} = "NVIDIA CPL Extension"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {HKLM...CLSID} = "Desktop Explorer"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {HKLM...CLSID} = "nView Desktop Context Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{5E44E225-A408-11CF-B581-008029601108}" = "Roxio DragToDisc Shell Extension"
-> {HKLM...CLSID} = "Roxio DragToDisc Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Roxio\Drag-to-Disc\Shellex.dll" ["Roxio"]
"{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler"
-> {HKLM...CLSID} = "Microsoft Office Metadata Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler"
-> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG8 Shell Extension"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Inc."]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<> dimsntfy\DLLName = "C:\WINDOWS\System32\dimsntfy.dll" [MS]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
AVG8 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
AVG8 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\web\wallpaper\Bliss.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\dell.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]

descriptionSpyware.Ispynow - Cannot install fix programs 1 Empty2nd Part of Log

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Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

AdobePhotoshopElements5ShowPicturesOnArrival\
"Provider" = "Adobe Photoshop Elements 5.0"
"InvokeProgID" = "PhotoshopElements.Application.5"
"InvokeVerb" = "launch"
HKLM\SOFTWARE\Classes\PhotoshopElements.Application.5\shell\launch\command\(Default) = ""C:\Program Files\Adobe\Photoshop Elements 5.0\PseProxy.exe" -v "%1"" ["Adobe Systems Incorporated"]

iTunesBurnCDOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.BurnCD"
"InvokeVerb" = "burn"
HKLM\SOFTWARE\Classes\iTunes.BurnCD\shell\burn\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"" ["Apple Inc."]

iTunesImportSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ImportSongsOnCD"
"InvokeVerb" = "import"
HKLM\SOFTWARE\Classes\iTunes.ImportSongsOnCD\shell\import\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"" ["Apple Inc."]

iTunesPlaySongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.PlaySongsOnCD"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\iTunes.PlaySongsOnCD\shell\play\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /playCD "%L"" ["Apple Inc."]

iTunesShowSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ShowSongsOnCD"
"InvokeVerb" = "showsongs"
HKLM\SOFTWARE\Classes\iTunes.ShowSongsOnCD\shell\showsongs\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"" ["Apple Inc."]

MDirectPlayDVDMovieOnArrival\
"Provider" = "MediaDirect"
"InvokeProgID" = "DVD"
"InvokeVerb" = "PlayWithMediaDirect"
HKLM\SOFTWARE\Classes\DVD\shell\PlayWithMediaDirect\Command\(Default) = ""C:\Program Files\Dell\MediaDirect\MDirect.exe" AUTOPLAY MOVIE "%L"" ["CyberLink Corp."]

MediaCapture9Music\
"Provider" = "Media Import"
"InvokeProgID" = "RoxioMediaCapture9"
"InvokeVerb" = "Audio"
HKLM\SOFTWARE\Classes\RoxioMediaCapture9\shell\Audio\command\(Default) = "C:\Program Files\Roxio\Media Import 9\MediaCapture9.exe -audio %L" ["Sonic Solutions"]

MediaCapture9Photos\
"Provider" = "Media Import"
"InvokeProgID" = "RoxioMediaCapture9"
"InvokeVerb" = "Photo"
HKLM\SOFTWARE\Classes\RoxioMediaCapture9\shell\Photo\command\(Default) = "C:\Program Files\Roxio\Media Import 9\MediaCapture9.exe -photo %L" ["Sonic Solutions"]

MediaCapture9VideoCamera\
"Provider" = "Media Import"
"ProgID" = "Shell.HWEventHandlerShellExecute"
"InitCmdLine" = "C:\Program Files\Roxio\Media Import 9\MediaCapture9.exe"
HKLM\SOFTWARE\Classes\Shell.HWEventHandlerShellExecute\CLSID\(Default) = "{FFB8655F-81B9-4fce-B89C-9A6BA76D13E7}"
-> {HKLM...CLSID} = "ShellExecute HW Event Handler"
\LocalServer32\(Default) = "rundll32.exe shell32.dll,SHCreateLocalServerRunDll {FFB8655F-81B9-4fce-B89C-9A6BA76D13E7}" [MS]

MediaCapture9Videos\
"Provider" = "Media Import"
"InvokeProgID" = "RoxioMediaCapture9"
"InvokeVerb" = "Video"
HKLM\SOFTWARE\Classes\RoxioMediaCapture9\shell\Video\command\(Default) = "C:\Program Files\Roxio\Media Import 9\MediaCapture9.exe -video %L" ["Sonic Solutions"]

MediaDirectPlayCDAudioOnArrival\
"Provider" = "MediaDirect"
"InvokeProgID" = "AudioCD"
"InvokeVerb" = "PlayWithMediaDirect"
HKLM\SOFTWARE\Classes\AudioCD\shell\PlayWithMediaDirect\Command\(Default) = ""C:\Program Files\Dell\MediaDirect\MDirect.exe" AUTOPLAY CD "%L"" ["CyberLink Corp."]

RoxioSCAudioCDTask33\
"Provider" = "Roxio Creator Audio"
"InvokeProgID" = "Roxio.RoxioCentral33"
"InvokeVerb" = "AudioCDTask"
HKLM\SOFTWARE\Classes\Roxio.RoxioCentral33\shell\AudioCDTask\Command\(Default) = ""C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\Main\Roxio_Central33.exe" /Launch {8E376824-EA6C-4CB7-AA05-A30CB84D359B}" [null data]

RoxioSCCopyCD33\
"Provider" = "Roxio Creator Copy"
"InvokeProgID" = "Roxio.RoxioCentral33"
"InvokeVerb" = "ExactCopyJob"
HKLM\SOFTWARE\Classes\Roxio.RoxioCentral33\shell\ExactCopyJob\Command\(Default) = ""C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\Main\Roxio_Central33.exe" /Launch {6123D5C0-0B6A-4B67-A692-C0863AB98CDA}" [null data]

RoxioSCCopyDisc33\
"Provider" = "Roxio Creator Copy"
"InvokeProgID" = "Roxio.RoxioCentral33"
"InvokeVerb" = "ExactCopyJob"
HKLM\SOFTWARE\Classes\Roxio.RoxioCentral33\shell\ExactCopyJob\Command\(Default) = ""C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\Main\Roxio_Central33.exe" /Launch {6123D5C0-0B6A-4B67-A692-C0863AB98CDA}" [null data]

RoxioSCDataProject33\
"Provider" = "Roxio Creator Data"
"InvokeProgID" = "Roxio.RoxioCentral33"
"InvokeVerb" = "DataGuide"
HKLM\SOFTWARE\Classes\Roxio.RoxioCentral33\shell\DataGuide\Command\(Default) = ""C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\Main\Roxio_Central33.exe" /Launch Data" [null data]

RoxioSCDataTask33\
"Provider" = "Roxio Creator Data"
"InvokeProgID" = "Roxio.RoxioCentral33"
"InvokeVerb" = "DataTask"
HKLM\SOFTWARE\Classes\Roxio.RoxioCentral33\shell\DataTask\Command\(Default) = ""C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\Main\Roxio_Central33.exe" /Launch {D085B12D-4D9B-49C2-8323-5053831CBD54}" [null data]


Startup items in "Daniel Jewitt" & "All Users" startup folders:
---------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Digital Line Detect" -> shortcut to: "C:\Program Files\Digital Line Detect\DLG.exe" ["Avanquest Software "]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -task" ["Apple Inc."]
"GoogleUpdateTaskUser" -> launches: "C:\Documents and Settings\Daniel Jewitt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe /c" ["Google Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "C:\Program Files\Bonjour\mdnsNSP.dll" ["Apple Inc."]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Explorer Bars

HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\

HKLM\SOFTWARE\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_06"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


All Non-Disabled Services (Display Name, Service Name, Path {Service DLL}):
---------------------------------------------------------------------------

Adobe Active File Monitor V5, AdobeActiveFileMonitor5.0, "C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe" [null data]
Apple Mobile Device, Apple Mobile Device, ""C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"" ["Apple Inc."]
Application Management, AppMgmt, "C:\WINDOWS\system32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\appmgmts.dll" [file not found]}
ASP.NET State Service, aspnet_state, "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe" [MS]
AVG8 WatchDog, avg8wd, "C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe" ["AVG Technologies CZ, s.r.o."]
Bonjour Service, Bonjour Service, ""C:\Program Files\Bonjour\mDNSResponder.exe"" ["Apple Inc."]
Dell Wireless WLAN Tray Service, wltrysvc, "C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe" [null data]
Extensible Authentication Protocol Service, EapHost, "C:\WINDOWS\System32\svchost.exe -k eapsvcs" {"C:\WINDOWS\System32\eapsvc.dll" [MS]}
Fax, Fax, "C:\WINDOWS\system32\fxssvc.exe" [MS]
GoogleDesktopManager, GoogleDesktopManager, ""C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe"" ["Google"]
Health Key and Certificate Management Service, hkmsvc, "C:\WINDOWS\System32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\kmsvc.dll" [MS]}
InstallDriver Table Manager, IDriverT, ""C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe"" ["Macrovision Corporation"]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Inc."]
Logical Disk Manager Administrative Service, dmadmin, "C:\WINDOWS\System32\dmadmin.exe /com" ["Microsoft Corp., Veritas Software"]
Network Access Protection Agent, napagent, "C:\WINDOWS\System32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\qagentrt.dll" [MS]}
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\system32\nvsvc32.exe" ["NVIDIA Corporation"]
Office Source Engine, ose, ""C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE"" [MS]
Portable Media Serial Number Service, WmdmPmSN, "C:\WINDOWS\System32\svchost.exe -k netsvcs" {"C:\WINDOWS\system32\MsPMSNSv.dll" [MS]}
Roxio Hard Drive Watcher 9, RoxWatch9, ""C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe"" ["Sonic Solutions"]
RoxMediaDB9, RoxMediaDB9, ""C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe"" ["Sonic Solutions"]
stllssvr, stllssvr, ""C:\Program Files\Common Files\SureThing Shared\stllssvr.exe"" ["MicroVision Development, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
Wired AutoConfig, Dot3svc, "C:\WINDOWS\System32\svchost.exe -k dot3svc" {"C:\WINDOWS\System32\dot3svc.dll" [MS]}
WMI Performance Adapter, WmiApSrv, "C:\WINDOWS\system32\wbem\wmiapsrv.exe" [MS]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]


---------- (launch time: 2008-12-01 09:31:48)
<>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 49 seconds, including 16 seconds for message boxes)

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

more_horiz
Hello.
Execute this.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "SVCHOST.EXE"=-
    "nah_Shell"=-
    "HPseti"=-


  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.



1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Files to delete:
C:\Documents and Settings\Daniel Jewitt\Application Data\Google\runhh6110411.exe
C:\Documents and Settings\Daniel Jewitt\nah_bbld.exe
C:\WINDOWS\system32\drivers\svchost.exe


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Don't tick the box below.
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSmhlt.sys
Start Type: 1 (System)

Rootkit scan completed.

File "C:\Documents and Settings\Daniel Jewitt\Application Data\Google\runhh6110411.exe" deleted successfully.
File "C:\Documents and Settings\Daniel Jewitt\nah_bbld.exe" deleted successfully.
File "C:\WINDOWS\system32\drivers\svchost.exe" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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That found the problem.
Lets use the avenger again.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Drivers to disable:
TDSSserv.sys

Drivers to delete:
TDSSserv.sys

Files to delete:
C:\WINDOWS\system32\drivers\TDSSmhlt.sys


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Don't tick the box below.
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSmhlt.sys
Start Type: 4 (Disabled)

Rootkit scan completed.

Driver "TDSSserv.sys" disabled successfully.
Driver "TDSSserv.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\TDSSmhlt.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Hello.
That removed the rootkit, but there maybe leftovers, so lets have a look around.


  • Download combofix from here, use the top links - combofix.exe
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Spyware.Ispynow - Cannot install fix programs 1 RcAuto1

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes

    Spyware.Ispynow - Cannot install fix programs 1 Whatnext

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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ComboFix 08-11-30.02 - Daniel Jewitt 2008-12-01 11:28:02.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1592 [GMT -5:00]
Running from: c:\documents and settings\Daniel Jewitt\My Documents\Dell\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\TDSShrxr.dll
c:\windows\system32\TDSSkkbi.log
c:\windows\system32\TDSSlrvd.dat
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSoiqt.dll
c:\windows\system32\TDSSrtqp.dll
c:\windows\system32\TDSSxfum.dll

c:\windows\system32\winlogon.exe . . . is infected!!

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS


((((((((((((((((((((((((( Files Created from 2008-11-01 to 2008-12-01 )))))))))))))))))))))))))))))))
.

2008-12-01 08:57 . 2008-12-01 09:08 d-------- c:\program files\Alvin
2008-12-01 08:57 . 2008-12-01 08:57 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-01 08:57 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-01 08:57 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-21 22:34 . 2008-11-21 22:34 d-------- c:\documents and settings\Daniel Jewitt\Application Data\Yahoo!
2008-11-21 22:33 . 2008-11-21 22:49 d-------- c:\program files\Yahoo!
2008-11-12 09:19 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-12 09:18 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-01 02:27 --------- d-----w c:\program files\NetWaiting
2008-12-01 01:47 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-19 07:00 --------- d-----w c:\program files\Microsoft CAPICOM 2.1.0.2
2008-10-18 00:36 --------- d-----w c:\documents and settings\Daniel Jewitt\Application Data\Canon
2008-10-18 00:35 --------- d-----w c:\documents and settings\All Users\Application Data\espionServerData
2008-10-18 00:29 --------- d-----w c:\program files\Common Files\Adobe
2008-10-18 00:15 --------- d-----w c:\documents and settings\Daniel Jewitt\Application Data\ArcSoft
2008-10-17 23:59 --------- d-----w c:\program files\Canon
2008-10-17 23:57 --------- d--h--w c:\program files\InstallShield Installation Information
2008-10-17 23:57 --------- d-----w c:\program files\NewSoft
2008-10-17 23:57 --------- d-----w c:\program files\Common Files\PDFView
2008-10-17 23:57 --------- d-----w c:\program files\Common Files\NewSoft
2008-10-17 23:52 --------- d-----w c:\documents and settings\Daniel Jewitt\Application Data\ScanSoft
2008-10-17 23:51 --------- d-----w c:\program files\ScanSoft
2008-10-17 23:51 --------- d-----w c:\program files\Common Files\ScanSoft Shared
2008-10-17 23:51 --------- d-----w c:\documents and settings\All Users\Application Data\ScanSoft
2008-10-17 23:49 --------- d-----w c:\program files\ArcSoft
2008-10-17 23:48 --------- d-----w c:\program files\Common Files\CANON
2008-10-17 23:46 --------- d--h--w c:\program files\CanonBJ
2008-10-10 01:40 --------- d-----w c:\program files\LizardTech
2008-10-10 01:40 --------- d-----w c:\program files\Common Files\InstallShield
2008-10-08 04:12 --------- d-----w c:\program files\MFInstall
2008-10-04 21:44 --------- d-----w c:\documents and settings\Daniel Jewitt\Application Data\Millennia
2008-10-02 15:30 --------- d-----w c:\program files\Building Exam Guide
2008-02-01 20:58 76 --sh--r c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Google Update"="c:\documents and settings\Daniel Jewitt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-11-21 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-07-09 851968]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-06 8429568]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-06 81920]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-07-03 1228800]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 1116920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-02-01 1838592]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-14 644696]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]
"nwiz"="nwiz.exe" [2007-06-06 c:\windows\system32\nwiz.exe]
"NVHotkey"="nvHotkey.dll" [2007-06-06 c:\windows\system32\nvhotkey.dll]
"SigmatelSysTrayApp"="stsystra.exe" [2007-07-09 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-02-01 50688]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-05-31 97928]
R1 DLARTL_M;DLARTL_M;c:\windows\system32\Drivers\DLARTL_M.SYS [2008-02-01 28184]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-05-31 231704]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\DRIVERS\OEM02Dev.sys [2008-02-01 235520]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\DRIVERS\OEM02Vfx.sys [2008-02-01 7424]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3e8a89f4-6326-11dd-9761-001d09bd091f}]
\Shell\AutoRun\command - e:\wd_windows_tools\Setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4619c67c-2f34-11dd-9756-001d09bd091f}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d9e32da2-22ea-11dd-9754-001d09bd091f}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e29a6dc5-9cab-11dd-9773-0019b9809e66}]
\Shell\AutoRun\command - F:\WDSetup.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-12-01 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Daniel Jewitt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-11-21 22:41]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2080201
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

c:\windows\Downloaded Program Files\Sketch.ocx - O16 -: {D2349304-8F9E-4A54-ACF6-0F6104B44209}
hxxp://auditor.cuyahogacounty.us/repi/sketch/Sketch.ocx
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-01 11:31:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)
c:\windows\System32\BCMLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\windows\system32\wdfmgr.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
.
**************************************************************************
.
Completion time: 2008-12-01 11:34:33 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-01 16:34:29

Pre-Run: 57,338,376,192 bytes free
Post-Run: 57,335,001,088 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

178 --- E O F --- 2008-11-13 13:52:32

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

more_horiz
Hello.
Combofix got rid of leftovers, what problems remain?

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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I have a pop up from AVG Resident Sheild Alert stating that Accessed file is infected

Threat detected!

File name: C:\DOCUMENTS AND SETTINGS\DJ\APPLICATION DATA\GOOGLE\MSCS.DLL

Threat name: Trojan horse Agent.ANII
Detected on open

Wants to know if Heal, Move to Vault, Ignore, Help Also has a box to tick "Remove threat as Power User"

Is this legit AVG or is there still a issue?

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Hello.
Have AVG move it to the vault.
Now lets look inside that folder.

Now open a new notepad file.
Input this into the notepad file:

@echo off
dir "C:\DOCUMENTS AND SETTINGS\DJ\APPLICATION DATA\GOOGLE" > log.txt
start notepad log.txt
exit


Save this as look.bat, save it to your desktop.
Double click look.bat and the black cmd window will open and close, this is normal.
A notepad file (log.txt) will open up, copy and paste that back here.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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The log note pad is empty.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Okay, nevermind. I don't think there's an infection file there, apart from what AVG said. Have AVG move it to the vault.

What problems remain?

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

more_horiz
Everything works as it should.

Thanks so much Belahzur.

You are the coolest!

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Glad to hear it. Smile...

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
===


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Done. Thanks again for the clear & to the point help.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please start a new topic for your questions.

descriptionSpyware.Ispynow - Cannot install fix programs 1 EmptyRe: Spyware.Ispynow - Cannot install fix programs 1

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