Hey man, just wanted to thank you for all of your help...you spent a lot of time with me and I appreciate it. So, as a last resort before formatting, I called Microsoft and mentioned to them that they are running commercials that say they don't get viruses anymore, I have a virus, and can't get back up...why should I not buy a Mac? They transferred me to all sorts of levels of tech support and they had me download the new Microsoft One Live Care. I ran it with the tech on the phone we cleaned up a few areas and I'm back up and running! He felt like it was a Nortons issue and said this new one live care is the way to go for their techs to fix things instantly...it worked. Thanks again for everything on PMP1
Any new thoughts on how PMP2 is getting affected by the laptop? -again, it works fine, then needs a winsock fix to get back online.