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descriptionVirus ? Browser and Internet problems? or both EmptyVirus ? Browser and Internet problems? or both

more_horiz
Hi my original post was with internet and wireless because I cannot get Browsers to function properly, the moderator thinks I have a virus and recommended this page.

Below is my original post, thanks Pete.

Browsers wont load pages correctly :- incorrect coding error

Post by pb1947 on Sun 24 May - 10:48
Hi, I have been pulling my hair out over these issues. I have tried Firefox, IE and Google Chrome and have the same prob on all browsers. Some sites, (ebay is one) will not load the script right, it will be overlapping and all text mainly to the left of the page, I am experiencing it with this site. the spinning circle on the tab keeps spinning non stop. I have to consistently refresh the browsers to get most of the page loaded and frequently blank pages will load. When I download the download will stop with a small percentage to go and hang. when they do download most will hang with corrupt file error. As I have been typing, this page took 5 minutes to finish loading.
OS windows XP Pro

cheers and thanks Pete

ps this is the error I get a lot :- Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

more_horiz
Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

Virus ? Browser and Internet problems? or both AdwCleaner-icon

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.

Virus ? Browser and Internet problems? or both Untitled

AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.

Virus ? Browser and Internet problems? or both 3

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Virus ? Browser and Internet problems? or both Mbamicontw5 Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

descriptionVirus ? Browser and Internet problems? or both EmptyRequested Logs

more_horiz
Hi, I am pasting logs as you requested, I had one hiccup with JRT, I overlooked your request and JRT was ran last at a later date.
cheers Pete


# AdwCleaner v4.205 - Logfile created 25/05/2015 at 22:01:05
# Updated 21/05/2015 by Xplode
# Database : 2015-05-24.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : peter smith - PB1947
# Running from : C:\Documents and Settings\peter smith\Desktop\adwcleaner_4.205.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\apn
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
Folder Deleted : C:\Program Files\1ClickDownload
Folder Deleted : C:\Program Files\Uniblue
Folder Deleted : C:\Documents and Settings\peter smith\Local Settings\Application Data\iMesh
Folder Deleted : C:\Documents and Settings\peter smith\Local Settings\Application Data\PackageAware
Folder Deleted : C:\Documents and Settings\peter smith\My Documents\iMesh
File Deleted : C:\END
File Deleted : C:\Documents and Settings\peter smith\Application Data\AVSMediaPlayer.m3u

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2974C985-8151-4DE5-B23C-B875F0A8522F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E4E3E0F8-CD30-4380-8CE9-B96904BDEFCA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE8A736F-4124-4D9C-B4B1-3B12381EFABE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550555135590}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660566136690}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C9C5DEAF-0A1F-4660-8279-9EDFAD6FEFE1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2974C985-8151-4DE5-B23C-B875F0A8522F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Imesh
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Uniblue
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Cheat Engine\OpenCandy
Key Deleted : HKLM\SOFTWARE\Trymedia Systems
Key Deleted : HKLM\SOFTWARE\Uniblue
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local;192.168.*.*

***** [ Web browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v38.0.1 (x86 en-US)

MALWAREBYTES LOG



2015/05/25 22:24:25 +1000
mbam-log-2015-05-25 (22-24-08).xml
yes


2.01.6.1022
v2015.05.25.04
v2015.05.24.01
premium
enabled
enabled
disabled


Windows XP Service Pack 3
x86
peter smith
NTFS


threat
completed
430294

0
0
0
0
0
0
0
0


enabled
enabled
enabled
enabled
enabled
disabled
enabled
warn
enabled






CHECKUP
Results of screen317's Security Check version 1.002
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
AVG Anti-Virus Free Edition 2012
ThreatTrack Security VIPRE
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Java 8 Update 25
Java version 32-bit out of Date!
Adobe Flash Player 17.0.0.188
Adobe Reader XI
Mozilla Firefox (38.0.1)
Google Chrome 39.0.2171.95 Google Chrome out of date!
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbam.exe
Malwarebytes Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.8.0 (05.25.2015:1)
OS: Microsoft Windows XP x86
Ran by peter smith on Wed 27/05/2015 at 6:13:45.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{44444444-4444-4444-4444-440544134490}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\{44444444-4444-4444-4444-440544134490}



~~~ Files

Successfully deleted: [File] C:\windows\wininit.ini



~~~ Folders

Successfully deleted: [Folder] C:\Documents and Settings\peter smith\Application Data\getrighttogo
Successfully deleted: [Folder] C:\Documents and Settings\peter smith\local settings\application data\cre



~~~ Chrome


[C:\Documents and Settings\peter smith\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Documents and Settings\peter smith\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Documents and Settings\peter smith\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Documents and Settings\peter smith\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 27/05/2015 at 6:16:55.70
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

more_horiz
The MBAM log doesn't look correct. Could you please run it again?
The Security log shows you are running two AV's on your computer. One should be disabled. Running two or more AV's or Firewalls can cause problems with the computer.


Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*********************************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.

descriptionVirus ? Browser and Internet problems? or both EmptyCannot Download, 2 seconds remaining

more_horiz
Hi and once again thanks.

I cannot download any of the java fixes or mbar, Jra, jre as the downloads all stop at 2 seconds remaining and if the download does go through and I run the file I get this message :-

! C:\Documents and Settings\peter smith\My Documents\Downloads\JavaRa.zip: The archive is corrupt
! C:\Documents and Settings\peter smith\My Documents\Downloads\JavaRa.zip: The archive is corrupt
! C:\Documents and Settings\peter smith\My Documents\Downloads\JavaRa.zip: CRC failed in JavaRa.exe. The file is corrupt
! C:\Documents and Settings\peter smith\My Documents\Downloads\JavaRa.zip: The archive is corrupt

I am at a loss what to do to comply with your requested processes. I have been trying for 2 days, I was that frustrated I never booted up at all last night.

The reason the MBAM log was not right it was saved in the wrong format and I thought converting it back to .txt would be ok (which it wasnt). there are 2 logs, not sure which one you want so I will post both, the first is the scan log, the 2nd is the protection log

Thank you for your help it is appreciated, I live in a remote area and it is difficult for me to gain technical help. Cheers Pete

MBAM SCAN LOG

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 24/05/2015
Scan Time: 4:58:45 PM
Logfile: mbamLOG24th May.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.03.09.05
Rootkit Database: v2015.02.25.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: peter smith

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 428934
Time Elapsed: 23 min, 7 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 5
PUP.Optional.BitTorrentBar.A, C:\Documents and Settings\NetworkService\Local Settings\Application Data\BitTorrentBar, Quarantined, [97e270d3ccbeaa8c0a8a16866d9623dd],
PUP.Optional.BitTorrentBar.A, C:\Documents and Settings\NetworkService\Local Settings\Application Data\BitTorrentBar\Logs, Quarantined, [97e270d3ccbeaa8c0a8a16866d9623dd],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\chrome, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\components, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],

Files: 8
PUP.Optional.BitTorrentBar.A, C:\Documents and Settings\NetworkService\Local Settings\Application Data\BitTorrentBar\toolbar.cfg, Quarantined, [97e270d3ccbeaa8c0a8a16866d9623dd],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\chrome.manifest, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\gb.cfg, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\install.rdf, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\chrome\chrome.jar, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\components\autocomplite.js, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\components\logger.js, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],
PUP.Optional.Gamesbar.A, C:\Documents and Settings\peter smith\Application Data\Mozilla\Firefox\Profiles\lhrewx53.default\extensions\gamesbar@oberon-media.com\components\omIGamesBarLogger.xpt, Quarantined, [2f4a6fd42e5cb482910b6f2fd1327789],

Physical Sectors: 0
(No malicious items detected)


(end)

MBAM PROTECTION LOG

Malwarebytes Anti-Malware
www.malwarebytes.org


Error, 25/05/2015 12:03:50 AM, SYSTEM, PB1947, Scheduler, 0,
Update, 25/05/2015 12:03:50 AM, SYSTEM, PB1947, Scheduler, Malware Database, Failed, Unable to access update server, 2015.3.9.5, 2015.5.24.2,
Error, 25/05/2015 12:08:16 AM, SYSTEM, PB1947, Scheduler, 0,
Update, 25/05/2015 12:08:16 AM, SYSTEM, PB1947, Scheduler, Malware Database, Failed, Unable to access update server, 2015.3.9.5, 2015.5.24.2,
Protection, 25/05/2015 7:10:15 AM, SYSTEM, PB1947, Protection, Malware Protection, Starting,
Protection, 25/05/2015 7:10:15 AM, SYSTEM, PB1947, Protection, Malware Protection, Started,
Protection, 25/05/2015 7:10:15 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 7:10:55 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Error, 25/05/2015 7:11:37 AM, SYSTEM, PB1947, Scheduler, 0,
Update, 25/05/2015 7:11:37 AM, SYSTEM, PB1947, Scheduler, Malware Database, Failed, Unable to access update server, 2015.3.9.5, 2015.5.24.3,
Error, 25/05/2015 7:14:42 AM, SYSTEM, PB1947, Manual, 0,
Update, 25/05/2015 7:14:42 AM, SYSTEM, PB1947, Manual, Malware Database, Failed, Unable to access update server, 2015.3.9.5, 2015.5.24.3,
Scan, 25/05/2015 7:35:07 AM, SYSTEM, PB1947, Context, Start:25/05/2015 7:11:37 AM, Duration:23 min 30 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,
Protection, 25/05/2015 7:35:07 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 7:35:07 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 7:35:08 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 7:35:21 AM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Update, 25/05/2015 1:13:20 PM, SYSTEM, PB1947, Scheduler, Rootkit Database, 2015.5.16.1, 2015.5.24.1,
Error, 25/05/2015 1:13:27 PM, SYSTEM, PB1947, Scheduler, 0,
Update, 25/05/2015 1:13:27 PM, SYSTEM, PB1947, Scheduler, Malware Database, Failed, Unable to access update server, 2015.3.9.5, 2015.5.25.2,
Protection, 25/05/2015 1:13:27 PM, SYSTEM, PB1947, Protection, Refresh, Starting,
Protection, 25/05/2015 1:13:27 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 1:13:27 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 1:13:41 PM, SYSTEM, PB1947, Protection, Refresh, Success,
Protection, 25/05/2015 1:13:41 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 1:13:58 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Protection, 25/05/2015 5:00:20 PM, SYSTEM, PB1947, Protection, Malware Protection, Starting,
Protection, 25/05/2015 5:00:20 PM, SYSTEM, PB1947, Protection, Malware Protection, Started,
Protection, 25/05/2015 5:00:20 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 5:00:26 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Update, 25/05/2015 9:18:41 PM, SYSTEM, PB1947, Manual, Malware Database, 2015.3.9.5, 2015.5.25.3,
Protection, 25/05/2015 9:18:41 PM, SYSTEM, PB1947, Protection, Refresh, Starting,
Protection, 25/05/2015 9:18:41 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 9:18:41 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 9:18:54 PM, SYSTEM, PB1947, Protection, Refresh, Success,
Protection, 25/05/2015 9:18:54 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 9:19:07 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Scan, 25/05/2015 9:52:27 PM, SYSTEM, PB1947, Manual, Start:25/05/2015 9:18:55 PM, Duration:28 min 41 sec, Threat Scan, Completed, 0 Malware Detections, 28 Non-Malware Detections,
Protection, 25/05/2015 9:52:27 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 9:52:27 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 9:52:27 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 9:52:43 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Protection, 25/05/2015 10:05:45 PM, SYSTEM, PB1947, Protection, Malware Protection, Starting,
Protection, 25/05/2015 10:05:45 PM, SYSTEM, PB1947, Protection, Malware Protection, Started,
Protection, 25/05/2015 10:05:45 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 10:05:50 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Update, 25/05/2015 10:24:24 PM, SYSTEM, PB1947, Manual, Malware Database, 2015.5.25.3, 2015.5.25.4,
Protection, 25/05/2015 10:24:24 PM, SYSTEM, PB1947, Protection, Refresh, Starting,
Protection, 25/05/2015 10:24:24 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 10:24:24 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 10:24:38 PM, SYSTEM, PB1947, Protection, Refresh, Success,
Protection, 25/05/2015 10:24:56 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 10:25:04 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,
Scan, 25/05/2015 10:56:51 PM, SYSTEM, PB1947, Manual, Start:25/05/2015 10:24:25 PM, Duration:32 min 25 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,
Protection, 25/05/2015 10:56:52 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopping,
Protection, 25/05/2015 10:56:52 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Stopped,
Protection, 25/05/2015 10:56:52 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Starting,
Protection, 25/05/2015 10:57:03 PM, SYSTEM, PB1947, Protection, Malicious Website Protection, Started,

(end)

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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Can you download those programs on another computer?

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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yes, my mothers puter, not until tomorrow, have to travel to raymond island, I will load up a memory stick

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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That would be your best bet.

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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Hi again, I finally updated java, ran JavaRa, after bringing home the files on a flash drive but could not update MBar due to the download prob.

I ran same and noticed that the Viper Firewall errored and I could not reset it. I then turned off the Viper firewall and enabled windows firewall and BINGO, and 95% of the technical probs I was having were gone, I was then able to update MBar so I ran the updated version again.

The only thing that has me stumped is that checkup showed that I was running two AV's which I wasn't, I uninstalled AVG with its own uninstaller a year ago. I have checked with reevo and full searches and cannot find any trace of AVG using these methods??

My opinion of Viper is now the same as it was of AVG when I got rid of it. I think Nazzgul and I owe you a pint, I dont think I have a virus prob my prob was technical, but I will leave that up to you. posted are the 2 updated MBar logs.

cheers Pete

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
main: v2015.05.31.01
rootkit: v2015.05.24.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
peter smith :: PB1947 [administrator]

31/05/2015 10:34:19 PM
mbar-log-2015-05-31 (22-34-19).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 432233
Time elapsed: 36 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


Malwarebytes Anti-Rootkit BETA 1.09.1.1004

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.333000 GHz
Memory total: 3216834560, free: 2148143104

Downloaded database version: v2015.05.31.01
Downloaded database version: v2015.05.24.01
Downloaded database version: v2015.05.13.01
Initializing...
======================
------------ Kernel report ------------
05/31/2015 22:33:09
------------ Loaded modules -----------
\windows\system32\ntkrnlpa.exe
\windows\system32\hal.dll
\windows\system32\KDCOM.DLL
\windows\system32\BOOTVID.dll
ACPI.sys
\windows\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\windows\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
disk.sys
\windows\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
Lbd.sys
PxHelp20.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
NBVol.sys
NBVolUp.sys
Mup.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\nv4_mini.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtenicxp.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\ctaud2k.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\ctoss2k.sys
\SystemRoot\system32\drivers\ctprxy2k.sys
\SystemRoot\system32\DRIVERS\VMHybrid.sys
\SystemRoot\system32\DRIVERS\BdaSup.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\System32\Drivers\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\System32\Drivers\pcouffin.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SBFWIM.sys
\SystemRoot\system32\DRIVERS\mcdbus.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\nvhda32.sys
\SystemRoot\system32\drivers\RtkHDAud.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\ha20x2k.sys
\SystemRoot\system32\drivers\emupia2k.sys
\SystemRoot\system32\drivers\ctsfm2k.sys
\SystemRoot\system32\drivers\ctac32k.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\windows\system32\drivers\SBREdrv.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\tcpip6.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\SbFwHt.sys
\SystemRoot\system32\drivers\ip6fw.sys
\SystemRoot\system32\drivers\SbFw.sys
\SystemRoot\system32\drivers\sbtisht.sys
\SystemRoot\system32\drivers\sbtis.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\drivers\sbaphd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\VX3000.sys
\SystemRoot\system32\DRIVERS\STREAM.SYS
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\sbapifs.sys
\??\C:\windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\fssfltr_tdi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ParVdm.SYS
\SystemRoot\system32\DRIVERS\atksgt.sys
\SystemRoot\system32\DRIVERS\lirsgt.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\npf.sys
\??\C:\windows\system32\Drivers\uphcleanhlp.sys
\SystemRoot\system32\drivers\sbhips.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
main: v2015.05.31.01
rootkit: v2015.05.24.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8b327ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8b302930, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8b327ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8b3379e8, DeviceName: \Device\00000085\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8b335940, DeviceName: \Device\Ide\IdeDeviceP1T0L0-5\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7B9474C5

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 976751937
Partition file system is NTFS
Partition is bootable

Partition 1 type is Extended with LBA (0xf)
Partition is NOT ACTIVE.
Partition starts at LBA: 976752000 Numsec = 976752000

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff8ad965e0, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8adb0278, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8ad965e0, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ac99ea0, DeviceName: \Device\000000a3\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff8ad6d600, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8ac28280, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8ad6d600, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ad24ea0, DeviceName: \Device\000000a4\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff88985ab8, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8adb8868, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff88985ab8, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ace8ea0, DeviceName: \Device\000000a5\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffffffff8ad9dab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8ac64a58, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8ad9dab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ac35ea0, DeviceName: \Device\000000a6\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 512
Drive: 5, DevicePointer: 0xffffffff8ada0888, DeviceName: \Device\Harddisk5\DR7\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8ac63bf0, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8ada0888, DeviceName: \Device\Harddisk5\DR7\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ac4cea0, DeviceName: \Device\000000a7\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk5\DR7\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 5
Scanning MBR on drive 5...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C3072E18

Partition information:

Partition 0 type is Other (0xc)
Partition is ACTIVE.
Partition starts at LBA: 8064 Numsec = 30473088
Partition file system is FAT32
Partition is not bootable

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 15606349824 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-5-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-5-0-8064-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-5-r.mbam...
Removal finished



descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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The only thing that has me stumped is that checkup showed that I was running two AV's which I wasn't, I uninstalled AVG with its own uninstaller a year ago.

AVG can be difficult to remove. Try this removal tool.
AVG Antivirus - AVG Anti-virus Removal Tool

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Virus ? Browser and Internet problems? or both EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Virus ? Browser and Internet problems? or both EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Virus ? Browser and Internet problems? or both EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Virus ? Browser and Internet problems? or both EsetAcceptTerms
•Click the Virus ? Browser and Internet problems? or both EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Virus ? Browser and Internet problems? or both EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Virus ? Browser and Internet problems? or both EsetListThreats
•Push Virus ? Browser and Internet problems? or both EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Virus ? Browser and Internet problems? or both EsetBack button.
•Push Virus ? Browser and Internet problems? or both EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionVirus ? Browser and Internet problems? or both EmptyRe: Virus ? Browser and Internet problems? or both

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