Hello,
I have recently encountered an issue with my machine. I first noticed it when I was unable to load or play any .mp3 file on my computer or open up windows media player. I ran an MBAM scan and after that was able to run WMP. However, another music playing program I have is unable to find an audio device. I've also discovered that Windows Installer is not working as well. Here are my logs from the AdwCleaner and Security Check.
# AdwCleaner v4.106 - Report created 25/12/2014 at 11:41:08
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Mike - MIKE-PC
# Running from : C:\Users\Mike\Downloads\adwcleaner_4.106.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
[!] Folder Deleted : C:\ProgramData\Partner
[!] Folder Deleted : C:\Program Files (x86)\Conduit
[!] Folder Deleted : C:\Program Files (x86)\xVidly
[!] Folder Deleted : C:\Users\Mike\AppData\Local\Conduit
[!] Folder Deleted : C:\Users\Mike\AppData\Local\PackageAware
[!] Folder Deleted : C:\Users\Mike\AppData\LocalLow\Conduit
File Deleted : C:\END
File Deleted : C:\windows\Reimage.ini
File Deleted : C:\Users\Mike\AppData\Local\Temp\Searchqu.ini
File Deleted : C:\Users\Mike\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\xVidly.lnk
File Deleted : C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DNSBHO.dll
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3287307
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{AC662AF2-4601-4A68-84DF-A3FE83F1A5F9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C7E1DB97-8BAD-4350-A768-7A876A7632EB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : HKCU\Software\SearchCore for Browsers
Key Deleted : HKCU\Software\Reimage
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\SearchCore for Browsers
Key Deleted : HKLM\SOFTWARE\SearchquMediabarTb
Key Deleted : [x64] HKLM\SOFTWARE\SearchCore for Browsers
Key Deleted : [x64] HKLM\SOFTWARE\Reimage
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\SEARCH~1\datamngr.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\IEBHO.dll
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17496
-\\ Google Chrome v38.0.2125.104
*************************
AdwCleaner[R0].txt - [3978 octets] - [25/12/2014 11:39:37]
AdwCleaner[S0].txt - [3369 octets] - [25/12/2014 11:41:08]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3429 octets] ##########
Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 14
Java version 32-bit out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 37.0.2062.124 Google Chrome out of date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
I have recently encountered an issue with my machine. I first noticed it when I was unable to load or play any .mp3 file on my computer or open up windows media player. I ran an MBAM scan and after that was able to run WMP. However, another music playing program I have is unable to find an audio device. I've also discovered that Windows Installer is not working as well. Here are my logs from the AdwCleaner and Security Check.
# AdwCleaner v4.106 - Report created 25/12/2014 at 11:41:08
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Mike - MIKE-PC
# Running from : C:\Users\Mike\Downloads\adwcleaner_4.106.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
[!] Folder Deleted : C:\ProgramData\Partner
[!] Folder Deleted : C:\Program Files (x86)\Conduit
[!] Folder Deleted : C:\Program Files (x86)\xVidly
[!] Folder Deleted : C:\Users\Mike\AppData\Local\Conduit
[!] Folder Deleted : C:\Users\Mike\AppData\Local\PackageAware
[!] Folder Deleted : C:\Users\Mike\AppData\LocalLow\Conduit
File Deleted : C:\END
File Deleted : C:\windows\Reimage.ini
File Deleted : C:\Users\Mike\AppData\Local\Temp\Searchqu.ini
File Deleted : C:\Users\Mike\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\xVidly.lnk
File Deleted : C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DNSBHO.dll
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3287307
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{AC662AF2-4601-4A68-84DF-A3FE83F1A5F9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C7E1DB97-8BAD-4350-A768-7A876A7632EB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}
Key Deleted : HKCU\Software\SearchCore for Browsers
Key Deleted : HKCU\Software\Reimage
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\SearchCore for Browsers
Key Deleted : HKLM\SOFTWARE\SearchquMediabarTb
Key Deleted : [x64] HKLM\SOFTWARE\SearchCore for Browsers
Key Deleted : [x64] HKLM\SOFTWARE\Reimage
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\SEARCH~1\datamngr.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\IEBHO.dll
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17496
-\\ Google Chrome v38.0.2125.104
*************************
AdwCleaner[R0].txt - [3978 octets] - [25/12/2014 11:39:37]
AdwCleaner[S0].txt - [3369 octets] - [25/12/2014 11:41:08]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3429 octets] ##########
Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 14
Java version 32-bit out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 37.0.2062.124 Google Chrome out of date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````