Search Engine Hijacked

Hi All

It appears my google Chrome search engine has been hijacked by Spigot and redirects on start up to:

uk.search.yahoo.com/?type=282369&fr=spigot-yhp-ch

Any help on how to remove this would be very much appreciated


thanks

jay_b

# AdwCleaner v3.216 - Report created 20/07/2014 at 15:42:05
# Updated 17/07/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : abbeyfield - ABEXLT-JBOWDEN
# Running from : C:\Users\abbeyfield\Downloads\adwcleaner_3.216.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Windows\System32\Tasks\ProtectedSearch

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207


-\\ Mozilla Firefox v

[ File : C:\Users\abbeyfield\AppData\Roaming\Mozilla\Firefox\Profiles\[ofr2][opt]rs0\prefs.js ]


-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\abbeyfield\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [4347 octets] - [16/12/2013 12:59:12]
AdwCleaner[R1].txt - [2002 octets] - [16/07/2014 19:07:18]
AdwCleaner[R2].txt - [1217 octets] - [20/07/2014 15:28:47]
AdwCleaner[R3].txt - [1334 octets] - [20/07/2014 15:40:24]
AdwCleaner[S0].txt - [3915 octets] - [16/12/2013 13:02:27]
AdwCleaner[S1].txt - [2085 octets] - [16/07/2014 19:09:21]
AdwCleaner[S2].txt - [1281 octets] - [20/07/2014 15:30:16]
AdwCleaner[S3].txt - [1257 octets] - [20/07/2014 15:42:05]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1317 octets] ##########
Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 20/07/2014 11:08:36, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 11:08:36, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 11:08:36, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 11:10:53, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Protection, 20/07/2014 14:56:46, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 14:56:46, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 14:56:46, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 14:59:27, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Update, 20/07/2014 15:17:10, SYSTEM, ABEXLT-JBOWDEN, Scheduler, Malware Database, 2014.7.19.5, 2014.7.20.4,
Protection, 20/07/2014 15:17:15, SYSTEM, ABEXLT-JBOWDEN, Protection, Refresh, Starting,
Protection, 20/07/2014 15:17:15, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopping,
Protection, 20/07/2014 15:17:18, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopped,
Protection, 20/07/2014 15:18:23, SYSTEM, ABEXLT-JBOWDEN, Protection, Refresh, Success,
Protection, 20/07/2014 15:18:23, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 15:18:51, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Protection, 20/07/2014 15:25:44, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopping,
Protection, 20/07/2014 15:25:44, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopped,
Protection, 20/07/2014 15:25:44, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Stopping,
Protection, 20/07/2014 15:26:01, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Stopped,
Protection, 20/07/2014 15:27:58, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 15:27:58, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 15:27:58, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 15:27:59, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Update, 20/07/2014 15:28:12, SYSTEM, ABEXLT-JBOWDEN, Manual, Rootkit Database, 2014.2.20.1, 2014.7.17.1,
Update, 20/07/2014 15:28:20, SYSTEM, ABEXLT-JBOWDEN, Manual, Malware Database, 2014.3.4.9, 2014.7.20.4,
Update, 20/07/2014 15:28:25, SYSTEM, ABEXLT-JBOWDEN, Manual, program, 2.0.1.1004, 2.0.2.1012,
Protection, 20/07/2014 15:32:52, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 15:32:53, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 15:32:53, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 15:35:11, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Protection, 20/07/2014 15:37:17, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopping,
Protection, 20/07/2014 15:37:18, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Stopped,
Protection, 20/07/2014 15:37:18, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Stopping,
Protection, 20/07/2014 15:38:45, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Stopped,
Protection, 20/07/2014 15:39:56, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 15:39:56, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 15:39:56, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Update, 20/07/2014 15:40:19, SYSTEM, ABEXLT-JBOWDEN, Manual, Rootkit Database, 2014.2.20.1, 2014.7.17.1,
Protection, 20/07/2014 15:41:42, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,
Protection, 20/07/2014 15:45:07, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Starting,
Protection, 20/07/2014 15:45:08, SYSTEM, ABEXLT-JBOWDEN, Protection, Malware Protection, Started,
Protection, 20/07/2014 15:45:08, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Starting,
Protection, 20/07/2014 15:46:44, SYSTEM, ABEXLT-JBOWDEN, Protection, Malicious Website Protection, Started,

(end)

Results of screen317's Security Check version 0.99.85  
Windows 7 Service Pack 1 x64 (UAC is enabled)  
Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!  
AVG AntiVirus Business Edition  
Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 51  
Java version out of Date!
 Adobe Flash Player 11.9.900.170 Flash Player out of Date!  
Adobe Reader 10.1.9 Adobe Reader out of Date!  
Google Chrome 35.0.1916.114  
Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
Malwarebytes Anti-Malware mbamservice.exe  
Malwarebytes Anti-Malware mbam.exe  
AVG avgwdsvc.exe
Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
  
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  
• Copy and paste the contents of these two log files in your next reply.
  

*************************************************************
Please run MBAM again. That log doesn't look correct.
*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***************************************
Update your Adobe Reader. get.adobe.com/reader.

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.

Hi Dave

Thank you for your assistance.

Logs:

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.07.25.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17207
abbeyfield :: ABEXLT-JBOWDEN [administrator]

25/07/2014 17:34:58
mbar-log-2014-07-25 (17-34-58).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 292562
Time elapsed: 27 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 1722712064, free: 480112640

Downloaded database version: v2014.07.25.01
Downloaded database version: v2014.07.17.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Scan Interrupted
Scan was aborted.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 1722712064, free: 949141504

Initializing...
=======================================
------------ Kernel report ------------
07/25/2014 11:08:03
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\amd_sata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ctxusbm.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\CmBatt.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\ctxva51.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\RootMdm.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\amdiox64.sys
\SystemRoot\system32\DRIVERS\btath_bus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\DRIVERS\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btath_rcp.sys
\SystemRoot\system32\drivers\btath_a2dp.sys
\SystemRoot\system32\DRIVERS\btath_hcrp.sys
\SystemRoot\system32\DRIVERS\btath_flt.sys
\SystemRoot\system32\DRIVERS\btath_lwflt.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\??\C:\Windows\system32\Drivers\SSPORT.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80024f0060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006f\
Lower Device Object: 0xfffffa8001e086f0
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80024f0060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80024ef2a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80024f0060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80023cbac0, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa8001e08040, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8001e086f0, DeviceName: \Device\0000006f\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A1622474

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 594436096

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 594845696 Numsec = 30083072

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 624928768 Numsec = 211632

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
File "c:\programdata\avg2013\chjw\12c60b0fc60af2b1.dat:6dec540d-b1f4-482d-9bfa-da55ca9fca0d" is sparse (flags = 32768)
File "c:\programdata\avg2013\chjw\12c60b0fc60af2b1.dat:e6366b25-a7d0-4b73-bc8d-fd5643deaf71" is sparse (flags = 32768)
File "c:\programdata\avg2013\chjw\1602949f02948581.dat:e69d584d-ba55-4936-af32-3215d4ee7633" is sparse (flags = 32768)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 1722712064, free: 360865792

Downloaded database version: v2014.07.25.05
Downloaded database version: v2014.07.17.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A1622474

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 594436096

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 594845696 Numsec = 30083072

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 624928768 Numsec = 211632

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by abbeyfield on 25/07/2014 at 17:06:28.30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 25/07/2014 at 17:21:41.87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

@namespace html url(http://www.w3.org/1999/xhtml); :root { font:small Verdana; font-weight: bold; padding: 2em; padding-left:4em; } * { display: block; padding-left: 2em; } html|style { display: none; } html|span, html|a { display: inline; padding: 0; font-weight: normal; text-decoration: none; } html|span.block { display: block; } *[html|hidden], span.block[html|hidden] { display: none; } .expand { display: block; } .expand:before { content: '+'; color: red; position: absolute; left: -1em; } .collapse { display: block; } .collapse:before { content: '-'; color: red; position: absolute; left:-1em; }


last_modified_tag="5b8e41c0-1bda-4d2f-bea4-0905857147b2"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:24:30.812422+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="ca81bba9-7140-4329-a5b2-8538c183d78e"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:24:30.874822+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="17e02578-d36f-47e7-96a7-be9631efa976"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:24:30.921622+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="67ae0a1a-b081-4ecc-8383-158126d8b385"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:24:43.635644+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="b34e27ed-4be3-4489-a5de-7d3d92b77b28"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:42:06.347802+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="5b482001-e86b-49f8-b343-6adcf15b7491"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:42:14.223847+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="622018dd-a502-441d-8994-e0b1a42a9ad7"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:42:14.246849+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="aa536d36-876b-4a8b-a9c1-3cf88eade0a8"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T08:45:29.364440+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="253db0a5-3358-4f87-87f0-4cef2ea9794d"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:16.751222+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="b7a3e7df-fe87-45c8-a3d5-ccb54b80d327"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:16.799225+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="c51e2e94-6ad8-4374-a04f-90c503b161f3"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:16.847228+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="744bd16f-c7c3-4bf4-93d4-91ff58f695f6"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:21.265877+01:00"
LoggingEventType="2" severity="debug"/>

systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Update" source="Manual"
datetime="2014-07-25T17:31:23.961031+01:00" LoggingEventType="1"
severity="debug" toVersion="2.0.2.1012" name="program"
fromVersion="2.0.1.1004"/>

systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Update" source="Manual"
datetime="2014-07-25T17:31:24.168043+01:00" LoggingEventType="1"
severity="debug" toVersion="2014.7.17.1" name="Rootkit Database"
fromVersion="2014.2.20.1"/>

systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Update" source="Manual"
datetime="2014-07-25T17:31:27.861453+01:00" LoggingEventType="1"
severity="debug" toVersion="2014.7.25.5" name="Malware Database"
fromVersion="2014.3.4.9"/>

last_modified_tag="768c91fa-4111-44b5-aa1d-fdccb01ced01"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:29.257533+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="5d35b2dc-65bd-4db4-bd31-5fad8a79ee44"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:29.277534+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="478d3fe1-db9e-4015-9fc1-c27580fcdf9c"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:29.477545+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="f68b5aaf-1a16-4c85-9a0c-af4d1b788d26"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:40.258289+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="77adef18-49b1-422a-a519-d46bdb0abadc"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:40.305090+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="309d1b9c-d382-4aec-b6da-59460fd9e241"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:31:40.835490+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="5d6c8bd5-9944-4db8-a9ef-2b7f836664d5"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:04.072156+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="ed0a58bc-9562-47e9-bf20-7e15c0e8b12a"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:04.258166+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="465b0f6b-e0bd-430b-9958-b904cd854571"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:04.284168+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="19e500bc-c8ae-4dbb-b37a-31c925dffaea"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:05.186219+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="ab5f09f6-3773-4ee4-b1a0-502f56d4e3b3"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:35.311296+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="8666e9d8-d056-45fa-8f10-66d7e47758b9"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:35.335298+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="6ec5915a-2602-4849-b5bb-61d1ec936b34"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:35.408302+01:00"
LoggingEventType="2" severity="debug"/>

systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Update" source="Manual"
datetime="2014-07-25T17:32:38.128656+01:00" LoggingEventType="1"
severity="debug" toVersion="2014.7.17.1" name="Rootkit Database"
fromVersion="2014.2.20.1"/>

last_modified_tag="f559c61c-5e2e-4182-a461-a53d84262d31"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:32:42.432091+01:00"
LoggingEventType="2" severity="debug"/>

systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Update" source="Manual"
datetime="2014-07-25T17:33:02.056925+01:00" LoggingEventType="1"
severity="debug" toVersion="2014.7.25.5" name="Malware Database"
fromVersion="2014.3.4.9"/>

last_modified_tag="38477d08-fadb-42a7-a15e-cf960f71d720"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:11.385741+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="d73eb93c-67c5-4d78-bd7c-b415552ec4fb"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:11.416941+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="8492c01d-71e9-4ea5-a31d-cd447927e4d3"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:11.479342+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="a2ed596d-a894-4ae2-84ee-870c166c6e95"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:20.870558+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="83c4eeea-e703-469a-93a6-ddceec7fc239"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:20.917358+01:00"
LoggingEventType="2" severity="debug"/>

last_modified_tag="fdb8954b-ca77-470d-8631-fb31e789dea6"
systemname="ABEXLT-JBOWDEN" username="SYSTEM" type="Protection"
source="Protection" datetime="2014-07-25T17:33:21.400959+01:00"
LoggingEventType="2" severity="debug"/>

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

C:\AdwCleaner\Quarantine\C\Users\abbeyfield\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflheckfmhopnialghigdlggahiomebp\10.15.0.62_0\plugins\ConduitChromeApiPlugin.dll.vir a variant of Win32/Toolbar.Conduit.AH potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\abbeyfield\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflheckfmhopnialghigdlggahiomebp\10.23.0.822_0\nativeMessaging\TBMessagingHost.exe.vir a variant of Win32/Toolbar.Conduit.AH potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\abbeyfield\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflheckfmhopnialghigdlggahiomebp\10.23.0.822_0\TBHostSupport\TBHostSupport.dll.vir a variant of Win32/Toolbar.Conduit.AA potentially unwanted application
C:\Users\abbeyfield\AppData\Local\Temp\utt56AB.tmp.exe a variant of Win32/Toolbar.Widgi.G potentially unwanted application
C:\Users\abbeyfield\AppData\Local\Temp\~sp678D.tmp a variant of Win32/Toolbar.Widgi.G potentially unwanted application
C:\Users\abbeyfield\AppData\Local\Temp\~nsu.tmp\Au_.exe a variant of Win32/Toolbar.Widgi.G potentially unwanted application
C:\Users\abbeyfield\Downloads\cbsidlm-tr1_13-Zappit_System_Cleaner-ORG-10558803.exe Win32/DownloadAdmin.G potentially unwanted application
C:\Users\abbeyfield\Downloads\disk-defrag-setup.exe Win32/InstallMonetizer.AQ potentially unwanted application
C:\Users\abbeyfield\Downloads\WinZip175.exe a variant of Win32/OpenInstall potentially unwanted application

That looks good. How's your computer running now? Any other issues?

Running ok now. Many thanks for all your help on this one Dave

Jay_b

Good, let's clean up.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
  
• Remove disinfection tools
  
• Create Registry backup
  
• Purge System Restore Points
  
• Re-set system settings
  

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
****************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
****************************************
Go to Microsoft Windows Update and get all critical updates.
----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!