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Trojan.generic.kdv.221568 virus

2 posters

descriptionTrojan.generic.kdv.221568 virus EmptyTrojan.generic.kdv.221568 virus17th February 2014, 11:59 am

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Bit fender scanned a virus on my computer call Trojan.generic.kdv.221568 and I removed it with bit defender and restarted my computer but then the virus was detected again. I restored my computer to 2 weeks ago but the virus is still there, no the virus wasn't there 2 weeks ago. Please help when you have the time.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 2:11 pm

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Update--------
I got avg antivirus and I found that I also had Trojan back door so now I'm running it in safe mode trying to remove my viruses with avg,I hope this works if not I'll post.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 3:19 pm

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Update--------
I think all my viruses are gone but im not sure...i ran a scan on bitdefender again and it said i was clean,here is the log, is there any way to make sure its gone?
Log :

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 6:30 pm

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Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

Trojan.generic.kdv.221568 virus AdwCleaner-icon

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.

Trojan.generic.kdv.221568 virus AdwCleaner-Scan

AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.

Trojan.generic.kdv.221568 virus AdwCleaner-Clean-malware

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.

*********************************************
Trojan.generic.kdv.221568 virus Mbamicontw5 Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 9:14 pm

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Log from adwcleaner
Log :


Log from malwarebytes
Log :


gonna do the other 2 now

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 9:30 pm

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Log from junkware removal
Log :


and the SecurityCheck.exe ran and gave me this in a notepad  
UNSUPPORTED OPERATING SYSTEM! ABORTED!

and am i virus free now?
and thanks for your help,is there more to do or not?

Last edited by TheUser101 on 17th February 2014, 9:32 pm; edited 2 times in total (Reason for editing : added quetion)

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus17th February 2014, 11:26 pm

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You will need to run MBAM again. Make sure there is a checkmark on each infection and click "Remove Selected".

I'm required to give you this warning.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

Read this article: Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one! If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.

I would counsel you to disconnect this PC from the Internet immediately.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall?

We can attempt to clean this machine but i can't guarantee that it will be 100% secure afterwards.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus18th February 2014, 2:56 am

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here is the log,but is the trojan still on the computer?
Log :

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus18th February 2014, 6:40 pm

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but is the trojan still on the computer?

It was there in the first log of MBAM and I don't see it in the second log. As mentioned in my previous post, the computer can't be certified clean when a backdoor trojan has been found. Do you wish to continue cleaning or do you want to re-format?

Your computer has keygens, which is a form of software piracy. What is so bad about Cracks, Hacks, Pirated software, warez, or Keygens?

Most popular cracks or keygens I see, are for Adobe CS3, a lot of different games, Nero, Kaspersky antivirus, and much more. All of these cracks and keygens have what is called "cloaked malware," which is a form of spyware or viruses or trojans that hide themselves inside the keygen or crack files. Most hacks for games that come in the form of a program or installer, will also be infected. It is the opportunity for attackers to present a seemingly safe situation where the opportunity to steal something is in play, while the malware infects your system in the process. Yes, it will install what you were looking for, but also allow malware to potentially take control of your computer.

Lastly, it is illegal. I will counsel you that we do not report such incidents. However, it is not good practice to pirate software.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus18th February 2014, 9:20 pm

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ah that keygen thing was from the sims 3 which was a "few" years ago, actually i never used it.
I would prefer to continue cleaning because i do not want to lose everything on my computer.

Last edited by TheUser101 on 18th February 2014, 9:21 pm; edited 1 time in total (Reason for editing : spell check+add message)

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus19th February 2014, 1:38 am

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I would prefer to continue cleaning because i do not want to lose everything on my computer..

I would suggest that you back up your important documents, videos, music and other personal files to an external drive or DVD's.

Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:

Trojan.generic.kdv.221568 virus NSIS_disclaimer_ENG

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:

Trojan.generic.kdv.221568 virus NSIS_extraction

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

Trojan.generic.kdv.221568 virus RcAuto1

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Trojan.generic.kdv.221568 virus Whatnext

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus19th February 2014, 2:08 am

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why do i need to back up documents?what does combo fix do?

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus19th February 2014, 2:19 am

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why do i need to back up documents?what does combo fix do?.

You mentioned that you didn't want to lose everything on your computer. This is just a precaution in case everything goes south. ComboFix is a safe program but it's always a good idea to back-up any information you don't want to lose.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus19th February 2014, 9:44 pm

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anything else?

Log :

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus19th February 2014, 11:26 pm

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Looking over your log it seems you don't have any antivirus software.Windows Defender in Windows 7 is only Anti-spyware.

Before we continue download and install a free antivirus.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) MicroSoft Security Essentials All versions and all languages.
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
*********************************************
Internet Explorer's security is based upon a set of zones. Each zone has different security in terms of what scripts and applications can be run from a site that is in that zone. There is a security zone called the Trusted Zone. This zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge. It is therefore a popular setting for malware sites to use so that future infections can be easily done on your computer without your knowledge as these sites will be in the Trusted Zone. Therefore, I recommend that nothing be allowed in the trusted zone. If you agree, please do the following.

Re-running ComboFix to remove infections:


  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Open notepad and copy/paste the text in the quotebox below into it:

    KillAll::

    DDS::
    Trusted Zone: aeriagames . com
    Trusted Zone: clonewarsadventures . com
    Trusted Zone: freerealms . com
    Trusted Zone: soe . com
    Trusted Zone: sony . com
    FireFox::
    Trusted Zone: aeriagames . com
    Trusted Zone: clonewarsadventures . com
    Trusted Zone: freerealms . com
    Trusted Zone: soe . com
    Trusted Zone: sony . com


  • Save this as CFScript.txt, in the same location as ComboFix.exe

    Trojan.generic.kdv.221568 virus Cfscriptb4

  • Referring to the picture above, drag CFScript into ComboFix.exe
  • When finished, it shall produce a log for you at C:\ComboFix.txt
  • I don't need to see the log from this exercise.

*******************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 12:03 am

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no viruses found the malwarebytes anti-rookit
Log :

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 12:05 am

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ps i had avg installed but i uninstalled it because if i was trying to uninstall something it gave me unins000.dat could not be opened,cannot uninstall
Access 5 denied or something like that.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 12:10 am

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ps i had avg installed but i uninstalled it because if i was trying to uninstall something it gave me unins000.dat could not be opened,cannot uninstall
Access 5 denied or something like that.

You will need to install another AV. Try MSE for a no-hassle AV.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Trojan.generic.kdv.221568 virus EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Trojan.generic.kdv.221568 virus EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Trojan.generic.kdv.221568 virus EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Trojan.generic.kdv.221568 virus EsetAcceptTerms
•Click the Trojan.generic.kdv.221568 virus EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Trojan.generic.kdv.221568 virus EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Trojan.generic.kdv.221568 virus EsetListThreats
•Push Trojan.generic.kdv.221568 virus EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Trojan.generic.kdv.221568 virus EsetBack button.
•Push Trojan.generic.kdv.221568 virus EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 1:38 pm

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Log :

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 5:36 pm

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How's your computer running now? Any other issues before we clean up?

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 7:18 pm

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my computer seems to be running fine.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus20th February 2014, 11:30 pm

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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Trojan.generic.kdv.221568 virus Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Trojan.generic.kdv.221568 virus Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
*******************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus21st February 2014, 3:15 pm

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thanks for your help,where you get the time to help with viruses i have no clue and i will try to stay away from hacks-if i can tell that to the other users...

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus21st February 2014, 11:43 pm

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You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

descriptionTrojan.generic.kdv.221568 virus EmptyRe: Trojan.generic.kdv.221568 virus

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