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descriptionMicrosoft update error pop-up EmptyMicrosoft update error pop-up

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Hello!
Not on this computer, but on a laptop using MS Vista Home Basic, I am getting a pop-up saying that "Microsoft cannot update - click here to fix". This has been popping up every few hours for 3 weeks or so.

Checking the update log, the auto-update is "ON" and working perfectly (there are 30 - 40 updates downloaded and installed since the pop-up appeared first).

Is this a known scam, Afraid or some other error?

Thanks in advance,
Chris

descriptionMicrosoft update error pop-up EmptyRe: Microsoft update error pop-up

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We'll find out here...

We Need to Diagnose a Possible Problem with WGA
This may be preventing you from installing updates.
  1. Please download MGADiag and save it to your desktop.
  2. Double click the Microsoft update error pop-up Dmjdiag icon on your desktop.
  3. Push Microsoft update error pop-up Dmjcontinue
  4. Push Microsoft update error pop-up Dmjcopy
  5. Go to Start -> Run and type in "Notepad"
  6. Go to Edit -> Paste in notepad.
  7. Copy and paste that log here.

descriptionMicrosoft update error pop-up EmptySolved itself!

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Hi.

Thanks for your suggestion - somehow I lost the thread.

The error 'solved itself' the day after I asked for your help - must be your influence! Roger that 

Thanks again for being there to help.

best, Chris

descriptionMicrosoft update error pop-up EmptyRe: Microsoft update error pop-up

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