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MS Removal Tool

2 posters

description MS Removal Tool Empty MS Removal Tool17th May 2011, 1:42 pm

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Hello to all, you were recommended to me by a friend. Please,how do I safely remove MS Removal Tool, I am a relative novice at Mal/virus/spyware removal and the above is sapping my confidence. Thanks in anticipation. Scouse

description MS Removal Tool EmptyRe: MS Removal Tool17th May 2011, 1:56 pm

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Hi there Scouse and welcome to GeekPolice!!

I am Gabethebabe and I will be helping you with this issue. Before we start some general remarks/rules:
  • Whilst I´m helping you, please follow my instructions carefully and do not experiment on your own or accept help from other persons.
  • Feel free to ask questions! Especially if my instructions are not clear. I´m here to help, not confuse you.
  • I will try and respond quickly, but please understand I do have a real life (job, wife, 3 kids, kinky hobbies).
  • Stick with me till the end. If your computer starts running better, doesn´t mean it is clean yet!

====================

Please download RKill by Grinler from Download Mirror #1 and save it to your desktop.
Download Mirror #1 (rkill.exe)
Download Mirror #2 (rkill.scr)
Download Mirror #3 (rkill.com)
Download Mirror #4 (WiNlOgOn.exe)
Download Mirror #5 (uSeRiNiT.exe)
Download Mirror #6 (iExplore.exe)
Download Mirror #7 (eXplorer.exe)

  • Double click the RKill desktop icon (rightclick > Run as Administrator for Vista/WIN7).
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and try using Mirror #2
  • Continue process until the tool runs.
  • Important: RKill only temporarily disables the malware. If you reboot the computer, it will be active again. So do not reboot until we kill the infection.

====================

Please download OTL by OldTimer from here and save it to your desktop.
  • Close all windows and double click OTL.exe.
  • The Extra Registry setting should be Use Safelist
  • Copy and paste the following text into the Custom Scans/Fixes box:

Code:

netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\system32\drivers\*.sys
%systemroot%\system32\drivers\*.dll
%systemroot%\system32\drivers\*.ini
%systemroot%\system32\drivers\*.exe
%SYSTEMDRIVE%\*.*
%PROGRAMFILES%\*.
/md5start
atapi.sys
explorer.exe
iastor.sys
userinit.exe
winlogon.exe
/md5stop

  • Click the Run Scan button and allow it to run.
  • It will produce two logs for you, OTL.txt and Extras.txt. Please post both logs in this thread.
  • You may need multiple posts to get it all.

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