It's been a roller coaster of a couple of weeks for Sony and its customers.
At first what seemed like an embarrassing network outage that kept customers from accessing PlayStation Network, Sony's online game play and streaming video service, turned out to be much worse: a sophisticated cyberattack made off with the customer data of 77 million PSN and Qriocity customers.
Sony wasn't very forthcoming with information at first--it was a couple days before it acknowledged why PSN was offline, and two days after that it confirmed the security breach. Then over the weekend, the No. 2 guy at Sony, Kazuo Hirai, took the stage at a hastily organized press conference in Tokyo to try to explain what led to the attack, what exactly was stolen in the intrusion on its network, and how Sony plans to compensate its customers.
More: http://news.cnet.com/8301-31021_3-20058950-260.html
At first what seemed like an embarrassing network outage that kept customers from accessing PlayStation Network, Sony's online game play and streaming video service, turned out to be much worse: a sophisticated cyberattack made off with the customer data of 77 million PSN and Qriocity customers.
Sony wasn't very forthcoming with information at first--it was a couple days before it acknowledged why PSN was offline, and two days after that it confirmed the security breach. Then over the weekend, the No. 2 guy at Sony, Kazuo Hirai, took the stage at a hastily organized press conference in Tokyo to try to explain what led to the attack, what exactly was stolen in the intrusion on its network, and how Sony plans to compensate its customers.
More: http://news.cnet.com/8301-31021_3-20058950-260.html