Hello and thank you for reading. I currently am using Windows 7 Starter and have been stuck with this MS Removal Tool for the last day and have tried removing it but have had no luck. I followed instructions from a website, which instructed me to go into Safemode with Networking and downloading a number of different programs including Malwarebytes and performing a quick scan but nothing showed up. I tried this on many occasions but still nothing came up. I use Firefox to surf the internet which is working fine but programs like word etc just seem to have stopped responding. In all honesty I only know the very basics when it comes to computers so if somebody could kindly help and guide me into removing this annoying Malware program on my laptop, it will be very much appreciated. Look forward to hearing from someone, many thanks.