I am only able to access the internet on my guest account and therefore cannot download malwarebytes or anything else. I have tried to log on in safe mode but the thinkpoint screen pops up immediately. I actually went through a few of its steps to hopefully get rid of the screen and get my desktop icons to load (not too smart I'm sure) but did not download it. I managed to get to my regular desktop that way but when I tired to connect to the internet a screen popped up saying it ran properly but I could not be allowed to access it due to security threats. I also cannot access my help and support due to the same warning. I read another post about this and scanned with OTL (on guest account) this is the log it sent:
OTL logfile created on: 11/11/2010 9:32:45 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Guest\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 4092 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 186.31 Gb Total Space | 120.45 Gb Free Space | 64.65% Space Free | Partition Type: NTFS
Computer Name: MOMCOMP1 | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2010/11/11 09:30:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\Desktop\OTL.exe
PRC - [2010/11/03 14:34:51 | 000,281,768 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
PRC - [2010/09/01 01:39:18 | 001,164,584 | ---- | M] () -- C:\Program Files\DivX\DivX Update\DivXUpdate.exe
PRC - [2009/06/15 12:16:50 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/04/16 17:28:22 | 000,577,536 | ---- | M] (Realtek Semiconductor Corp.) -- C:\WINDOWS\soundman.exe
PRC - [2006/02/19 06:24:52 | 000,239,320 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqste08.exe
PRC - [2006/02/19 05:21:22 | 000,288,472 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
PRC - [2002/04/16 18:11:28 | 000,069,632 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
========== Modules (SafeList) ==========
MOD - [2010/11/11 09:30:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\Desktop\OTL.exe
MOD - [2010/08/23 11:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
========== Win32 Services (SafeList) ==========
========== Driver Services (SafeList) ==========
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
OTL Extras logfile created on: 11/11/2010 9:32:45 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Guest\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 4092 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 186.31 Gb Total Space | 120.45 Gb Free Space | 64.65% Space Free | Partition Type: NTFS
Computer Name: MOMCOMP1 | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"58191:TCP" = 58191:TCP:*:Enabled:Pando Media Booster
"58191:UDP" = 58191:UDP:*:Enabled:Pando Media Booster
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"3724:TCP" = 3724:TCP:*:Enabled:blizzard downloader
"6112:TCP" = 6112:TCP:*:Enabled:blizzard downloader
"6881:TCP" = 6881:TCP:*:Enabled:blizzard downloader
"1119:TCP" = 1119:TCP:*:Enabled:blizzard downloader
"58191:TCP" = 58191:TCP:*:Enabled:Pando Media Booster
"58191:UDP" = 58191:UDP:*:Enabled:Pando Media Booster
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh -- File not found
"C:\Program Files\Pando Networks\Media Booster\PMB.exe" = C:\Program Files\Pando Networks\Media Booster\PMB.exe:*:Enabled:Pando Media Booster -- ()
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\World of Warcraft\Launcher.exe" = C:\Program Files\World of Warcraft\Launcher.exe:*:Enabled:Blizzard Launcher -- File not found
"C:\Program Files\World of Warcraft\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\BackgroundDownloader.exe" = C:\Program Files\World of Warcraft\BackgroundDownloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\Ventrilo\Ventrilo.exe" = C:\Program Files\Ventrilo\Ventrilo.exe:*:Enabled:Ventrilo.exe -- (Flagship Industries, Inc.)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh -- File not found
"C:\Program Files\Pando Networks\Media Booster\PMB.exe" = C:\Program Files\Pando Networks\Media Booster\PMB.exe:*:Enabled:Pando Media Booster -- ()
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- (BitTorrent, Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{05C56753-F144-44BC-BA67-83CC5DBF395C}" = F300
"{11FBBEEE-4F17-D27F-299E-73C3F823D9D7}" = Catalyst Control Center Graphics Previews Common
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1BD07DF4-FB06-41BA-B896-B2DA59000C96}" = Windows Live Toolbar
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F7B8AFF-0E53-8F7A-9134-C4BBE25E295A}" = ccc-utility
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2376813B-2E5A-4641-B7B3-A0D5ADB55229}" = HPPhotoSmartExpress
"{26A24AE4-039D-4CA4-87B4-2F83216015FF}" = Java(TM) 6 Update 18
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462B-AE98-9A39A1B200CC}" = HP Product Assistant
"{3956DD06-7A44-C9E6-EEF4-F56C507485FB}" = ccc-core-static
"{39DAAC18-49A1-1E67-5286-F142A7D2332E}" = Catalyst Control Center Graphics Full Existing
"{3CEA4CA8-CDD4-451C-B673-E8F17BE01B15}" = Ulead COOL 360 1.0
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A71E27C-07D2-4CB8-ACA9-165242416758}" = Digital Video
"{4EA684E9-5C81-4033-A696-3019EC57AC3A}" = HPProductAssistant
"{534C6D59-D6E3-48A6-AD0B-747799019960}" = XVID Codec Installation
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}" = Sony USB Driver
"{5D8CC168-A12E-422D-A3DF-53AD64E4F1ED}" = RPS CRT
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{66910000-8B30-4973-A159-6371345AFFA5}" = WebReg
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{6909F917-5499-482e-9AA1-FAD06A99F231}" = Toolbox
"{6994491D-D491-48F1-AE1F-E179C1FFFC2F}" = HP Photosmart Essential
"{6B619ED4-492F-4AD2-BCA7-563AFC938B0F}" = AMD CPUInfo
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{721FEDC0-456E-3E8B-C4AF-3C3DC8196DB4}" = ccc-core-preinstall
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update
"{757AD3D4-036B-42FA-B0A4-96BD6F4605A0}" = Ulead VideoStudio 7 SE Basic
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789289CA-F73A-4A16-A331-54D498CE069F}" = Ventrilo Client
"{7AABF28C-E8DC-9859-D016-FCEED1183753}" = Catalyst Control Center Core Implementation
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{7F9C75FD-4057-C67F-54DD-84F00CEEC07A}" = Skins
"{8331C3EA-0C91-43AA-A4D4-27221C631139}" = Status
"{89BC7626-A4B4-0466-1624-B3D44DB47B8B}" = CCC Help English
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}" = Napster Burn Engine
"{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROPLUS_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROPLUS_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROPLUS_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95120000-0122-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{996512CF-F35B-48DE-9291-557FA5316967}" = ScannerCopy
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BBBCAE4B-B416-4182-A6F2-438180894A81}" = Napster
"{BBC0D330-C37B-4472-BFB9-AA217CF0C95F}" = Ulead Photo Express 4.0 SE
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BDBE2F3E-42DB-4d4a-8CB1-19BA765DBC6C}" = HP Photosmart, Officejet and Deskjet 7.0.A
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C7F54CF8-D6FB-4E0A-93A3-E68AE0D6C476}" = SolutionCenter
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CD704325-6572-7653-B5B2-08FD243E5D46}" = Catalyst Control Center Graphics Light
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D5068583-D569-468B-9755-5FBF5848F46F}" = Sony Picture Utility
"{D6111BDE-3D23-403E-96BD-3CE416101B16}" = Diskeeper Professional Edition
"{D92FF8EB-BD77-40AE-B68B-A6BFC6F8661D}" = Windows Live Family Safety
"{DBC20735-34E6-4E97-A9E5-2066B66B243D}" = TrayApp
"{E1B80DEE-A795-4258-8445-074C06AE3AB8}" = MarketResearch
"{E5966E4C-0A93-4F59-A981-BD3173D4799F}" = F300_Help
"{E5D720C6-67A3-DD48-30E0-7B5EAE4DDA13}" = Catalyst Control Center Graphics Full New
"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call
"{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F157460F-720E-482f-8625-AD7843891E5F}" = InstantShareDevicesMFC
"{F3760724-B29D-465B-BC53-E5D72095BCC4}" = Scan
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"Adobe Acrobat 5.0" = Adobe Acrobat 5.0
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"Agere Systems Soft Modem" = Agere Systems PCI-SV92PP Soft Modem
"All ATI Software" = ATI - Software Uninstall Utility
"ATI Display Driver" = ATI Display Driver
"Avira AntiVir Desktop" = Avira AntiVir Personal - Free Antivirus
"DivX Setup.divx.com" = DivX Setup
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 7.0
"HPExtendedCapabilities" = HP Customer Participation Program 7.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Pixel Mine Launcher_is1" = Pixel Mine Launcher 1.00
"PROPLUS" = Microsoft Office Professional Plus 2007
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
========== Last 10 Event Log Errors ==========
Error: Unable to start EventLog service!
< End of report >
Thank you for any help you can provide.
OTL logfile created on: 11/11/2010 9:32:45 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Guest\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 4092 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 186.31 Gb Total Space | 120.45 Gb Free Space | 64.65% Space Free | Partition Type: NTFS
Computer Name: MOMCOMP1 | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2010/11/11 09:30:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\Desktop\OTL.exe
PRC - [2010/11/03 14:34:51 | 000,281,768 | ---- | M] (Avira GmbH) -- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
PRC - [2010/09/01 01:39:18 | 001,164,584 | ---- | M] () -- C:\Program Files\DivX\DivX Update\DivXUpdate.exe
PRC - [2009/06/15 12:16:50 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/04/16 17:28:22 | 000,577,536 | ---- | M] (Realtek Semiconductor Corp.) -- C:\WINDOWS\soundman.exe
PRC - [2006/02/19 06:24:52 | 000,239,320 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqste08.exe
PRC - [2006/02/19 05:21:22 | 000,288,472 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
PRC - [2002/04/16 18:11:28 | 000,069,632 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
========== Modules (SafeList) ==========
MOD - [2010/11/11 09:30:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Guest\Desktop\OTL.exe
MOD - [2010/08/23 11:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
========== Win32 Services (SafeList) ==========
========== Driver Services (SafeList) ==========
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
OTL Extras logfile created on: 11/11/2010 9:32:45 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Guest\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 70.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 91.00% Paging File free
Paging file location(s): C:\pagefile.sys 4092 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 186.31 Gb Total Space | 120.45 Gb Free Space | 64.65% Space Free | Partition Type: NTFS
Computer Name: MOMCOMP1 | User Name: Guest | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"58191:TCP" = 58191:TCP:*:Enabled:Pando Media Booster
"58191:UDP" = 58191:UDP:*:Enabled:Pando Media Booster
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"3724:TCP" = 3724:TCP:*:Enabled:blizzard downloader
"6112:TCP" = 6112:TCP:*:Enabled:blizzard downloader
"6881:TCP" = 6881:TCP:*:Enabled:blizzard downloader
"1119:TCP" = 1119:TCP:*:Enabled:blizzard downloader
"58191:TCP" = 58191:TCP:*:Enabled:Pando Media Booster
"58191:UDP" = 58191:UDP:*:Enabled:Pando Media Booster
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh -- File not found
"C:\Program Files\Pando Networks\Media Booster\PMB.exe" = C:\Program Files\Pando Networks\Media Booster\PMB.exe:*:Enabled:Pando Media Booster -- ()
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\World of Warcraft\Launcher.exe" = C:\Program Files\World of Warcraft\Launcher.exe:*:Enabled:Blizzard Launcher -- File not found
"C:\Program Files\World of Warcraft\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\BackgroundDownloader.exe" = C:\Program Files\World of Warcraft\BackgroundDownloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.1.3.9947-to-3.2.0.10192-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\World of Warcraft\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe" = C:\Program Files\World of Warcraft\WoW-3.2.0.10192-to-3.2.0.10314-enUS-downloader.exe:*:Enabled:Blizzard Downloader -- File not found
"C:\Program Files\Ventrilo\Ventrilo.exe" = C:\Program Files\Ventrilo\Ventrilo.exe:*:Enabled:Ventrilo.exe -- (Flagship Industries, Inc.)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh -- File not found
"C:\Program Files\Pando Networks\Media Booster\PMB.exe" = C:\Program Files\Pando Networks\Media Booster\PMB.exe:*:Enabled:Pando Media Booster -- ()
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- (BitTorrent, Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{05C56753-F144-44BC-BA67-83CC5DBF395C}" = F300
"{11FBBEEE-4F17-D27F-299E-73C3F823D9D7}" = Catalyst Control Center Graphics Previews Common
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1BD07DF4-FB06-41BA-B896-B2DA59000C96}" = Windows Live Toolbar
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F7B8AFF-0E53-8F7A-9134-C4BBE25E295A}" = ccc-utility
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2376813B-2E5A-4641-B7B3-A0D5ADB55229}" = HPPhotoSmartExpress
"{26A24AE4-039D-4CA4-87B4-2F83216015FF}" = Java(TM) 6 Update 18
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462B-AE98-9A39A1B200CC}" = HP Product Assistant
"{3956DD06-7A44-C9E6-EEF4-F56C507485FB}" = ccc-core-static
"{39DAAC18-49A1-1E67-5286-F142A7D2332E}" = Catalyst Control Center Graphics Full Existing
"{3CEA4CA8-CDD4-451C-B673-E8F17BE01B15}" = Ulead COOL 360 1.0
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A71E27C-07D2-4CB8-ACA9-165242416758}" = Digital Video
"{4EA684E9-5C81-4033-A696-3019EC57AC3A}" = HPProductAssistant
"{534C6D59-D6E3-48A6-AD0B-747799019960}" = XVID Codec Installation
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}" = Sony USB Driver
"{5D8CC168-A12E-422D-A3DF-53AD64E4F1ED}" = RPS CRT
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{66910000-8B30-4973-A159-6371345AFFA5}" = WebReg
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{6909F917-5499-482e-9AA1-FAD06A99F231}" = Toolbox
"{6994491D-D491-48F1-AE1F-E179C1FFFC2F}" = HP Photosmart Essential
"{6B619ED4-492F-4AD2-BCA7-563AFC938B0F}" = AMD CPUInfo
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{721FEDC0-456E-3E8B-C4AF-3C3DC8196DB4}" = ccc-core-preinstall
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update
"{757AD3D4-036B-42FA-B0A4-96BD6F4605A0}" = Ulead VideoStudio 7 SE Basic
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789289CA-F73A-4A16-A331-54D498CE069F}" = Ventrilo Client
"{7AABF28C-E8DC-9859-D016-FCEED1183753}" = Catalyst Control Center Core Implementation
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{7F9C75FD-4057-C67F-54DD-84F00CEEC07A}" = Skins
"{8331C3EA-0C91-43AA-A4D4-27221C631139}" = Status
"{89BC7626-A4B4-0466-1624-B3D44DB47B8B}" = CCC Help English
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}" = Napster Burn Engine
"{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROPLUS_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROPLUS_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROPLUS_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95120000-0122-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{996512CF-F35B-48DE-9291-557FA5316967}" = ScannerCopy
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BBBCAE4B-B416-4182-A6F2-438180894A81}" = Napster
"{BBC0D330-C37B-4472-BFB9-AA217CF0C95F}" = Ulead Photo Express 4.0 SE
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BDBE2F3E-42DB-4d4a-8CB1-19BA765DBC6C}" = HP Photosmart, Officejet and Deskjet 7.0.A
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C7F54CF8-D6FB-4E0A-93A3-E68AE0D6C476}" = SolutionCenter
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CD704325-6572-7653-B5B2-08FD243E5D46}" = Catalyst Control Center Graphics Light
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D5068583-D569-468B-9755-5FBF5848F46F}" = Sony Picture Utility
"{D6111BDE-3D23-403E-96BD-3CE416101B16}" = Diskeeper Professional Edition
"{D92FF8EB-BD77-40AE-B68B-A6BFC6F8661D}" = Windows Live Family Safety
"{DBC20735-34E6-4E97-A9E5-2066B66B243D}" = TrayApp
"{E1B80DEE-A795-4258-8445-074C06AE3AB8}" = MarketResearch
"{E5966E4C-0A93-4F59-A981-BD3173D4799F}" = F300_Help
"{E5D720C6-67A3-DD48-30E0-7B5EAE4DDA13}" = Catalyst Control Center Graphics Full New
"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call
"{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F157460F-720E-482f-8625-AD7843891E5F}" = InstantShareDevicesMFC
"{F3760724-B29D-465B-BC53-E5D72095BCC4}" = Scan
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"Adobe Acrobat 5.0" = Adobe Acrobat 5.0
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"Agere Systems Soft Modem" = Agere Systems PCI-SV92PP Soft Modem
"All ATI Software" = ATI - Software Uninstall Utility
"ATI Display Driver" = ATI Display Driver
"Avira AntiVir Desktop" = Avira AntiVir Personal - Free Antivirus
"DivX Setup.divx.com" = DivX Setup
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 7.0
"HPExtendedCapabilities" = HP Customer Participation Program 7.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Pixel Mine Launcher_is1" = Pixel Mine Launcher 1.00
"PROPLUS" = Microsoft Office Professional Plus 2007
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
========== Last 10 Event Log Errors ==========
Error: Unable to start EventLog service!
< End of report >
Thank you for any help you can provide.
