Banker Fox A & Win32/Nugel.E virus infection

I don't know if this is the correct procedure for doing this. But, I visited your site about 2 weeks ago and downloaded the OTL scanner, because my computer was telling me that I had become infected with the Banker Fox A and the Win32/Nugel.E viruses. When I first realized I had them, they were shutting off access to just about everything, and I couldn't even play solitaire. That was 2 weeks ago, now everything seems to work alright, but when I get online my Windows Explorer quits and freezes everything up. I searched online for something I could do, because my Norton 360 wasn't finding it. I ran the scan a little while ago and the results are below. The OTL.txt file is immediately after this explanation and the Extras.txt file has been attached below. Let me know what can be done to get these things off my computer. My email address is: jerry.hechler@yahoo.com. Thank you for taking the time to work on this. Sincerely, Jerry H. Hechler.




____________________________________________________________________________________________




OTL logfile created on: 10/12/2010 12:49:49 PM - Run 1
OTL by OldTimer - Version 3.2.14.1 Folder = C:\Users\Jerry\Documents
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18943)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 72.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 288.09 Gb Total Space | 223.01 Gb Free Space | 77.41% Space Free | Partition Type: NTFS
Drive D: | 983.72 Mb Total Space | 904.09 Mb Free Space | 91.91% Space Free | Partition Type: FAT
E: Drive not presentOTL Extras logfile created on: 10/12/2010 12:49:49 PM - Run 1
OTL by OldTimer - Version 3.2.14.1 Folder = C:\Users\Jerry\Documents
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18943)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 72.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 288.09 Gb Total Space | 223.01 Gb Free Space | 77.41% Space Free | Partition Type: NTFS
Drive D: | 983.72 Mb Total Space | 904.09 Mb Free Space | 91.91% Space Free | Partition Type: FAT
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: JERRY-PC
Current User Name: Jerry
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{18B3BF98-03AA-4B89-B4D5-752AB851224A}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqcopy2.exe |
"{2C49E26A-3FD5-4B6B-A101-6DEA254731AD}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqpsapp.exe |
"{341A5D94-DE8A-4524-A553-544A4AB9912F}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqtra08.exe |
"{360A9C56-BAC5-4680-892A-0B15F0DF083F}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqsudi.exe |
"{738F0622-87E7-4E88-BDFA-20CE3902AFC8}" = dir=in | app=c:\program files\hp\digital imaging\bin\hposid01.exe |
"{8F5E5DD2-0B59-42D7-A65E-D0D4F67374E0}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{920FAA65-9ACC-4E79-953C-B162D41D7383}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqgplgtupl.exe |
"{B54EE744-805B-469B-93AA-FA46849B19BF}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqgpc01.exe |
"{BB45EF7A-7678-47AF-9E39-4F6B9FE178F7}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{C32F0D61-625F-411B-A7C1-F4276C1FB40E}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqpse.exe |
"{CE756FB4-ED56-4AE0-9BE2-1441F52BB1EC}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpiscnapp.exe |
"{DB7F5575-2805-46E0-A5FC-46B33A71C8A1}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqkygrp.exe |
"{DC3DF28E-4135-4E1E-9357-28B761366BA9}" = dir=in | app=c:\program files\common files\hp\digital imaging\bin\hpqphotocrm.exe |
"{EDF04C16-01FE-4398-BBC9-770C55E320A1}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqste08.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{206FD69B-F9FE-4164-81BD-D52552BC9C23}" = GearDrvs
"{2AFEAA03-2DFE-4519-A629-EDAB6541ABE9}" = HPSSupply
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java(TM) 6 Update 5
"{34F0D55F-C386-4195-9A5B-961D3F6ACD46}" = InterVideo MediaOne Gallery
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FF660F4-147B-48CB-B824-2B595759D9EF}" = VZAccess Manager
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = CyberLink Power2Go
"{60D4F9F1-B828-4048-A5AB-9AA2FD0C4751}" = DJ_AIO_03_F4200_Software
"{629CCE02-041D-4577-892C-577861181771}" = Verizon Wireless USB760 Firmware Updates
"{6365C963-4B72-43F8-8392-2A5441EC2A86}" = DJ_AIO_03_F4200_ProductContext
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = eMachines Recovery Management
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AA2E8A46-B45E-4aea-8A23-88AB57D04523}" = WebReg
"{AC2BA148-EE9C-4F1A-AFCE-F38C2C71D29B}" = Mobile Broadband Generic Drivers
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.3
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{B61A79BE-E94C-42C0-921D-8B7E5217069C}" = F4200
"{BE2CC4A5-2128-4EA2-941D-14F7A6A1AB61}" = Digital Media Reader
"{BE8A9C2C-8E41-445B-A746-BEB0B1F992F8}" = DJ_AIO_03_F4200_Software_Min
"{BF08AB1C-3357-4f20-A200-8EBB8EF27C59}" = BufferChm
"{C3B6AEB1-390C-4792-8677-CD87F8B2C959}" = HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = CyberLink LabelPrint
"{C89B5E3A-690F-4CEE-909A-BF869E198B0A}" = Scan
"{CB84F0F2-927B-458D-9DC5-87832E3DC653}" = GearDrvs
"{CC0E1AE3-091D-4969-B151-7AC142062C28}" = SmartWebPrinting
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E80F62FF-5D3C-4A19-8409-9721F2928206}" = LiveUpdate (Symantec Corporation)
"{E96B0085-6659-486b-A221-5042A042728D}" = Toolbox
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F7B0E599-C114-4493-BC4D-D8FC7CBBABBB}" = 32 Bit HP CIO Components Installer
"{F8A5531E-FEB4-4F7C-AF51-342E40FA7A0D}" = F4200_Help
"{FE57DE70-95DE-4B64-9266-84DA811053DB}" = HP Update
"Adobe Acrobat 4.0" = Adobe Acrobat 4.0
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Agere Systems Soft Modem" = Agere Systems PCI-SV92PP Soft Modem
"Chuzzle Deluxe 1.01" = Chuzzle Deluxe 1.01
"Corel Applications" = Corel Applications
"GSP" = GSP
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Smart Web Printing" = HP Smart Web Printing
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = CyberLink Power2Go
"InstallShield_{BE2CC4A5-2128-4EA2-941D-14F7A6A1AB61}" = Digital Media Reader
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers
"N360" = Norton 360
"NVIDIA Drivers" = NVIDIA Drivers
"Print Center Deluxe" = Print Center Deluxe
"PsuedoLiveUpdate" = LiveUpdate (Symantec Corporation)
"QuickTime" = QuickTime
"Shop for HP Supplies" = Shop for HP Supplies
"WildTangent emachines Master Uninstall" = eMachines Games
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/16/2010 6:09:05 PM | Computer Name = Jerry-PC | Source = Google Update | ID = 20
Description =

Error - 8/17/2010 6:49:11 PM | Computer Name = Jerry-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/17/2010 6:51:43 PM | Computer Name = Jerry-PC | Source = RasClient | ID = 20227
Description =

Error - 8/17/2010 6:55:47 PM | Computer Name = Jerry-PC | Source = Windows Search Service | ID = 3026
Description =

Error - 8/23/2010 6:07:26 PM | Computer Name = Jerry-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/23/2010 6:08:42 PM | Computer Name = Jerry-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/23/2010 6:09:06 PM | Computer Name = Jerry-PC | Source = Google Update | ID = 20
Description =

Error - 8/24/2010 4:35:37 PM | Computer Name = Jerry-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/24/2010 4:36:00 PM | Computer Name = Jerry-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/24/2010 4:46:03 PM | Computer Name = Jerry-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 9/7/2010 3:49:16 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 9/7/2010 3:49:46 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 9/28/2010 3:25:31 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 9/28/2010 3:26:01 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7011
Description =

Error - 9/28/2010 3:38:02 PM | Computer Name = Jerry-PC | Source = DCOM | ID = 10005
Description =

Error - 9/28/2010 3:38:02 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 9/28/2010 3:38:02 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 9/28/2010 3:38:02 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 9/28/2010 3:38:02 PM | Computer Name = Jerry-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 9/28/2010 3:52:26 PM | Computer Name = Jerry-PC | Source = DCOM | ID = 10010
Description =


< End of report >
or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: JERRY-PC
Current User Name: Jerry
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/09/28 17:31:44 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Jerry\Documents\OTL.com
PRC - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\4.3.0.5\ccsvchst.exe
PRC - [2009/04/11 02:28:15 | 000,117,248 | ---- | M] () -- \\?\C:\Windows\System32\wbem\WMIADAP.EXE
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/07/23 14:25:32 | 006,183,456 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/07/22 22:14:28 | 000,012,800 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
PRC - [2008/06/11 15:18:30 | 000,024,576 | ---- | M] () -- C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe
PRC - [2004/12/13 05:34:32 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


========== Modules (SafeList) ==========

MOD - [2010/09/28 17:31:44 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Jerry\Documents\OTL.com
MOD - [2010/09/20 15:26:01 | 000,415,088 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\4.3.0.5\asoehook.dll
MOD - [2009/07/12 03:02:02 | 000,653,120 | R--- | M] (Microsoft Corporation) -- C:\Program Files\Norton 360\Engine\4.3.0.5\microsoft.vc90.crt\msvcr90.dll
MOD - [2009/07/12 03:02:00 | 000,569,664 | R--- | M] (Microsoft Corporation) -- C:\Program Files\Norton 360\Engine\4.3.0.5\microsoft.vc90.crt\msvcp90.dll
MOD - [2009/04/11 02:21:38 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll
MOD - [2008/01/20 22:24:37 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus(R) Helper) getPlus(R)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\eMachines Games\eMachines Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe -- (N360)
SRV - [2009/09/24 21:27:04 | 000,793,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/08/01 11:31:11 | 000,238,968 | ---- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
SRV - [2008/07/22 22:14:28 | 000,012,800 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
SRV - [2008/06/11 15:18:30 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe -- (ETService)
SRV - [2008/02/20 19:02:00 | 003,220,856 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE -- (LiveUpdate)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2004/12/13 05:34:32 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS -- (SYMNDISV)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2010/08/31 18:57:04 | 000,692,272 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20100901.003\BHDrvx86.sys -- (BHDrvx86)
DRV - [2010/07/15 07:23:36 | 001,362,608 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100928.003\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/07/15 07:23:36 | 000,085,424 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100928.003\NAVENG.SYS -- (NAVENG)
DRV - [2010/06/23 10:12:01 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/06/22 19:49:30 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2010/06/22 19:49:30 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/05/28 15:33:19 | 000,344,112 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20100927.001\IDSvix86.sys -- (IDSVix86)
DRV - [2010/05/06 00:01:59 | 000,339,504 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS -- (SYMTDIv)
DRV - [2010/04/29 01:03:51 | 000,116,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0403000.005\Ironx86.SYS -- (SymIRON)
DRV - [2010/04/21 23:02:20 | 000,173,104 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\system32\drivers\N360\0403000.005\SYMEFA.SYS -- (SymEFA)
DRV - [2010/04/21 22:29:50 | 000,325,680 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\Drivers\N360\0403000.005\SRTSP.SYS -- (SRTSP)
DRV - [2010/04/21 22:29:50 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0403000.005\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2010/02/25 20:22:57 | 000,501,888 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0403000.005\ccHPx86.sys -- (ccHP)
DRV - [2010/02/03 21:40:47 | 000,328,752 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\N360\0403000.005\SYMDS.SYS -- (SymDS)
DRV - [2009/12/18 12:13:02 | 000,020,480 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NwUsbCdFil.sys -- (NWUSBCDFIL)
DRV - [2009/12/18 12:13:00 | 000,230,912 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2009/12/18 12:12:58 | 000,174,720 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV - [2009/12/18 12:12:58 | 000,174,720 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nwusbser.sys -- (NWUSBPort)
DRV - [2009/12/18 12:12:58 | 000,174,720 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV - [2009/05/25 15:43:58 | 000,032,408 | ---- | M] (Smith Micro Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Verizon Wireless\VZAccess Manager\SMSIVZAM5.sys -- (SMSIVZAM5)
DRV - [2008/07/23 14:28:32 | 002,152,344 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2008/07/22 22:14:24 | 001,203,808 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2008/06/11 15:13:24 | 000,015,392 | ---- | M] (Acer, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\int15.sys -- (int15)
DRV - [2008/05/02 10:46:00 | 007,460,320 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/03/25 01:38:20 | 001,048,480 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2008/01/25 08:02:02 | 000,140,832 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\nvstor32.sys -- (nvstor32)
DRV - [2008/01/20 22:23:27 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 22:23:27 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 22:23:27 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 22:23:26 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 22:23:26 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 22:23:26 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 22:23:25 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 22:23:25 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 22:23:24 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 22:23:24 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel(R)
DRV - [2008/01/20 22:23:24 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 22:23:23 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 22:23:23 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 22:23:23 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 22:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 22:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 22:23:23 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 22:23:22 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 22:23:21 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 22:23:21 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 22:23:21 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 22:23:20 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 22:23:00 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 22:23:00 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 22:23:00 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2006/11/22 19:13:22 | 000,016,024 | ---- | M] (InterVideo, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\iviaspi.sys -- (Iviaspi)
DRV - [2006/11/02 05:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 05:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 05:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 05:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 05:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 05:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 05:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 05:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 05:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 05:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 05:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 04:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 04:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 04:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 04:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 04:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 04:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 03:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vp32&d=1208&m=et1161-07
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vp32&d=1208&m=et1161-07

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:27811

FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2 [2009/01/28 11:32:05 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\IPSFFPlgn\ [2010/07/06 07:28:18 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\coFFPlgn\ [2010/06/23 10:18:44 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/09/18 17:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.3.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (D) - {917D1C88-3617-3E07-8DB9-9CB88ABB0FF3} - C:\Windows\System32\am15434.dll (Microsoft Corporation)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll (Yahoo! Inc)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [eRecoveryService] File not found
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Skytel] C:\Windows\SkyTel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [yqmsuynq] C:\Users\Jerry\AppData\Local\hoxrhdnps\iepeqhylanw.exe ()
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O9 - Extra Button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O13 - gopher Prefix: missing
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Jerry\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Jerry\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O27 - HKLM IFEO\ctfmon.exe: Debugger - C:\Windows\system32\ctfmonloi.exe File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{25e7901a-4889-11df-8a6f-002197423dcf}\Shell - "" = AutoRun
O33 - MountPoints2\{25e7901a-4889-11df-8a6f-002197423dcf}\Shell\AutoRun\command - "" = D:\VZAccess_Manager.exe -- File not found
O33 - MountPoints2\{25e79034-4889-11df-8a6f-002197423dcf}\Shell - "" = AutoRun
O33 - MountPoints2\{25e79034-4889-11df-8a6f-002197423dcf}\Shell\AutoRun\command - "" = J:\VZAccess_Manager.exe -- File not found
O33 - MountPoints2\J\Shell - "" = AutoRun
O33 - MountPoints2\J\Shell\AutoRun\command - "" = J:\VZAccess_Manager.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/10/12 12:49:13 | 000,575,488 | ---- | C] (OldTimer Tools) -- C:\Users\Jerry\Documents\OTL.com
[2010/09/28 13:44:21 | 000,000,000 | ---D | C] -- C:\Users\Jerry\AppData\Local\hoxrhdnps
[2010/09/28 13:21:17 | 000,262,144 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\am15434.dll
[2010/09/28 12:25:01 | 000,317,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\MP4SDECD.DLL
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/10/12 12:51:36 | 000,703,388 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/10/12 12:51:36 | 000,604,264 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/10/12 12:51:36 | 000,103,964 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/10/12 12:49:46 | 002,097,152 | -HS- | M] () -- C:\Users\Jerry\ntuser.dat
[2010/10/12 12:48:37 | 000,054,156 | -H-- | M] () -- C:\Windows\QTFont.qfn
[2010/10/12 12:48:17 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/10/12 12:48:15 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/10/12 12:48:05 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/10/12 12:48:03 | 000,000,000 | ---- | M] () -- C:\Windows\System32\LogConfigTemp.xml
[2010/10/12 12:47:59 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/10/12 12:47:55 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/09/28 17:31:44 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Users\Jerry\Documents\OTL.com
[2010/09/28 16:29:54 | 000,524,288 | -HS- | M] () -- C:\Users\Jerry\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2010/09/28 16:29:54 | 000,065,536 | -HS- | M] () -- C:\Users\Jerry\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2010/09/28 16:29:27 | 004,058,174 | -H-- | M] () -- C:\Users\Jerry\AppData\Local\IconCache.db
[2010/09/28 16:09:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/09/28 15:49:14 | 002,029,746 | ---- | M] () -- C:\Windows\System32\drivers\N360\0403000.005\Cat.DB
[2010/09/28 13:34:19 | 000,002,087 | ---- | M] () -- C:\Users\Public\Desktop\Norton 360.lnk
[2010/09/28 13:21:17 | 000,262,144 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\am15434.dll
[2010/09/20 18:03:18 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\N360\0403000.005\isolate.ini
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2009/10/31 16:52:21 | 000,024,437 | ---- | C] () -- C:\Users\Jerry\AppData\Roaming\UserTile.png
[2009/09/30 12:36:12 | 000,000,426 | ---- | C] () -- C:\ProgramData\SNDUpgrade.log
[2009/09/26 17:25:32 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/08/18 18:14:53 | 000,017,424 | ---- | C] () -- C:\Windows\System32\FH_BMP.DLL
[2009/08/18 18:14:53 | 000,000,261 | ---- | C] () -- C:\Windows\XWORDS2.INI
[2009/08/18 18:13:35 | 000,000,036 | ---- | C] () -- C:\Windows\Tiny_Run.ini
[2009/08/03 16:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/02/07 11:25:10 | 000,000,196 | ---- | C] () -- C:\Windows\ulead32.ini
[2009/01/28 12:47:59 | 000,003,584 | ---- | C] () -- C:\Users\Jerry\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/26 19:55:53 | 000,000,068 | ---- | C] () -- C:\Windows\X6470.INI
[2009/01/26 19:42:56 | 000,112,688 | ---- | C] () -- C:\Windows\System32\shw32.dll
[2009/01/26 18:27:04 | 000,000,146 | ---- | C] () -- C:\Users\Jerry\AppData\Roaming\wklnhst.dat
[2009/01/25 18:38:24 | 000,004,171 | ---- | C] () -- C:\ProgramData\hpzinstall.log
[2008/12/22 18:48:06 | 000,487,424 | ---- | C] () -- C:\Windows\System32\INT15.dll
[2006/11/22 18:16:18 | 000,003,612 | ---- | C] () -- C:\Windows\ReaderString.ini
[2006/11/21 14:50:06 | 000,000,037 | ---- | C] () -- C:\Windows\sunkist.ini
[2006/11/02 08:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 03:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2002/10/14 16:39:18 | 000,000,184 | ---- | C] () -- C:\Windows\System32\lxbbcoin.ini
< End of report >

Welcome to GeekPolice Forums! I'm Crush but, you can call me Chris too and I will be helping you with your Malware issues.

A few things to keep in mind as we progress:

1. We are all volunteer staff here so we log in and assess threads when real life, work, family, and other obligations permit. Additionally, we are located all over the world. There may be a bit of a time delay due to this.

2. Malware Removal threads are very time intensive. Each entry must be researched until it can be said with 100% certainty whether or not it can stay or needs to be removed. Sometimes additional work is needed to weed out suspect entries

3. This may turn into a long ordeal but, rest assured we will stay with you until you are completely disinfected.

4. Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer. Do not run any tools unless specifically asked to by a member of one of these usergroups

5. If you are not the original poster of this thread DO NOT run any fixes given to the poster in this thread. They are all custom tailored specifically to this user. It could prove to be disastrous.

6. Please keep responding until I give you the "All Clear". Absence of symptoms does not mean that everything is clear.

7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

8. If you have any questions or issues please stop and ask! We are all here to help.

---

IMPORTANT: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.


If you follow these instructions, everything should go smoothly .

Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

To do this click , then click Preferences. Make sure Always notify me of replies is set to Yes

---

With that out of the way:

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com


Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.