Help!
My husbands computer has been attacked by one of those fake antivirus things. It will not allow us to run AVG 9 and will not allow malwarebytes which was previously installed to run. I tried to run Malware from a disc but it blocked that too. It wont allow Hijack this to run from a disc and wont allow access to the internet. The computer therefore is totally blocked apart from off line stuff. It wants us (obviously!) to run its own anti virus software called Security Suite. I cant seem to find another name for it. ( icon -Yellow shield with two diagonal lines through it). I am contacting you via my computer - what do we do?? Can you help us? He uses Vista.
Thanks
My husbands computer has been attacked by one of those fake antivirus things. It will not allow us to run AVG 9 and will not allow malwarebytes which was previously installed to run. I tried to run Malware from a disc but it blocked that too. It wont allow Hijack this to run from a disc and wont allow access to the internet. The computer therefore is totally blocked apart from off line stuff. It wants us (obviously!) to run its own anti virus software called Security Suite. I cant seem to find another name for it. ( icon -Yellow shield with two diagonal lines through it). I am contacting you via my computer - what do we do?? Can you help us? He uses Vista.
Thanks