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descriptionAV Security Suite??? EmptyAV Security Suite???

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My computer stopped allowing me to browse the internet or open any programs. I ran Malwarebytes, in safe mode and it found three infected files. 2 adware.PopCap and Trojan.Dropper. Please help me figure out why my computer is not working. Thanks. I have quarantined and deleted those files. I restarted the computer and it still doesn't work. When opening IE it says: Application cannot be executed. The file googletoolbaruser_32.exe is infected. Do you want to activated your antivirus software now?

I have been clicking no. This reminds me of AV Security Suite but malwarebytes didn't find that. What is going on? I get the same message when I try to navigate IE. I don't have firefox. I also cannot run anything in normal mode. I have to be in safe mode. If I try to run Malwarebytes in normal, I get a message saying: Application cannot be executed. The file mbam.exe is infected. DO you want to activate your antivirus software now?

It does that for all programs.

I have a 64-bit Windows Vista Desktop

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

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Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Ok. This may be a stupid question, but how do I download it when I can't browse? I've tried safe mode with networking and can't do anything either.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Nevermind. I remembered about the proxy settings. Here is the OTL log:

OTL logfile created on: 9/12/2010 7:42:31 PM - Run 2
OTL by OldTimer - Version 3.2.7.1 Folder = C:\Users\Clark\Desktop\OTL
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

6.00 Gb Total Physical Memory | 4.00 Gb Available Physical Memory | 78.00% Memory free
11.00 Gb Paging File | 10.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 686.54 Gb Total Space | 642.35 Gb Free Space | 93.56% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CLARK-PC
Current User Name: Clark
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/07/14 20:51:02 | 000,198,608 | ---- | M] (Threat Expert Ltd.) -- C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe
PRC - [2010/07/06 16:34:09 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Clark\Desktop\OTL\OTL.exe
PRC - [2010/05/11 11:51:52 | 001,287,120 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsTray.exe
PRC - [2010/05/08 23:30:01 | 000,321,328 | ---- | M] (BitTorrent, Inc.) -- C:\Program Files (x86)\uTorrent\uTorrent.exe
PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/03/15 11:50:36 | 001,142,224 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
PRC - [2010/03/11 11:09:22 | 000,366,840 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
PRC - [2009/11/24 12:43:33 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
PRC - [2009/11/24 12:35:17 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
PRC - [2009/07/26 19:44:34 | 003,883,856 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
PRC - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe


========== Modules (SafeList) ==========

MOD - [2010/07/06 16:34:09 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Clark\Desktop\OTL\OTL.exe
MOD - [2010/02/26 07:16:18 | 000,213,912 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\smum32.dll
MOD - [2009/10/30 10:18:16 | 000,147,024 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Spyware Doctor\PCTGMhk.dll
MOD - [2009/07/13 20:14:10 | 000,095,232 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx
MOD - [2009/07/13 20:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/04/19 11:34:48 | 000,625,184 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe -- (ForceWare Intelligent Application Manager (IAM))
SRV:64bit: - [2009/04/19 11:34:48 | 000,207,904 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe -- (nSvcIp)
SRV - [2010/07/14 20:51:02 | 000,198,608 | ---- | M] (Threat Expert Ltd.) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe -- (Browser Defender Update Service)
SRV - [2010/06/18 20:59:12 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 14:27:14 | 000,138,576 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_64)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/15 11:50:36 | 001,142,224 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe -- (sdCoreService)
SRV - [2010/03/11 11:09:22 | 000,366,840 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe -- (sdAuxService)
SRV - [2009/11/24 12:43:33 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe -- (Norton Internet Security)
SRV - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe -- (Greg_Service)
SRV - [2009/08/25 13:38:06 | 000,935,208 | ---- | M] (Nero AG) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe -- (Nero BackItUp Scheduler 4.0)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/03/29 10:06:06 | 000,233,488 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PCTCore64.sys -- (PCTCore)
DRV:64bit: - [2010/02/23 09:10:48 | 000,583,296 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\cchpx64.sys -- (ccHP)
DRV:64bit: - [2010/02/22 21:28:46 | 000,172,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2010/01/20 16:18:24 | 000,334,384 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\BHDrvx64.sys -- (BHDrvx64)
DRV:64bit: - [2009/11/24 12:43:34 | 000,476,720 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2009/11/24 12:43:34 | 000,402,992 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2009/11/24 12:43:34 | 000,278,576 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symtdi.sys -- (SYMTDI)
DRV:64bit: - [2009/11/24 12:43:34 | 000,120,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symfw.sys -- (SYMFW)
DRV:64bit: - [2009/11/24 12:43:34 | 000,056,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\symndisv.sys -- (SYMNDISV)
DRV:64bit: - [2009/11/24 12:43:34 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1008000.029\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/11/24 12:43:34 | 000,031,280 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SymIMV.sys -- (SymIM)
DRV:64bit: - [2009/07/13 20:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 20:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/04/30 00:06:58 | 000,339,360 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
DRV - [2010/02/22 13:53:14 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100422.002\EX64.SYS -- (NAVEX15)
DRV - [2010/02/22 13:53:14 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2010/02/22 13:53:14 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/02/22 13:53:14 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100422.002\ENG64.SYS -- (NAVENG)
DRV - [2009/10/28 17:37:21 | 000,466,992 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100415.001\IDSviA64.sys -- (IDSVia64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1331g&r=17360210g106p03f5v165r49j1s248
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1331g&r=17360210g106p03f5v165r49j1s248
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1331g&r=17360210g106p03f5v165r49j1s248
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1331g&r=17360210g106p03f5v165r49j1s248

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=et1331g&r=17360210g106p03f5v165r49j1s248
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/login_verify2?.intl=us&.src=ym
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = https://login.yahoo.com/config/mail?.src=ym&.intl=us
IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:6092

FF - HKLM\software\mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\ [2010/04/25 17:42:56 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{cb84136f-9c44-433a-9048-c5cd9df1dc16}: C:\Program Files (x86)\Spyware Doctor\BDT\FireFox\ [2010/07/04 19:38:36 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg64.dll (Google Inc.)
O2 - BHO: (PC Tools Browser Guard BHO) - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [ISTray] C:\Program Files (x86)\Spyware Doctor\pctsTray.exe (PC Tools)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKCU..\Run: [lfxhlynj] C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe (Security Suites Corporation)
O4 - HKCU..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [ucuvtapx] C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe (Security Suites Corporation)
O4 - HKCU..\Run: [uTorrent] C:\Program Files (x86)\uTorrent\uTorrent.exe (BitTorrent, Inc.)
O4 - HKCU..\Run: [wxclmkwa] C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe (Security Suites Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab?1271653196742 (Reg Error: Key error.)
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1267689254139 (MUCatalogWebControl Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} https://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} http://zone.msn.com/bingame/burg/default/GoBitGamesPlayer_v6.cab (GoBit Games Player)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://www.popcap.com/webgames/popcaploader_v10.cab (PopCapLoader Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/09/12 12:01:07 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\ltgepsnym
[2010/09/12 12:01:04 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\sgufpraxw
[2010/09/12 12:01:02 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\wgefpiaov
[2010/09/10 15:55:02 | 000,000,000 | ---D | C] -- C:\ProgramData\Trymedia
[2010/09/10 15:54:58 | 000,000,000 | ---D | C] -- C:\Program Files\Trymedia
[2010/09/10 15:54:58 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Ludia
[2010/09/02 12:12:56 | 000,000,000 | ---D | C] -- C:\ProgramData\InterAction studios
[2010/08/25 14:13:17 | 000,861,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\oleaut32.dll
[2010/03/04 03:09:17 | 000,643,072 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgpmui.dll
[2010/03/04 03:09:17 | 000,413,696 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcginpa.dll
[2010/03/04 03:09:17 | 000,397,312 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgiesc.dll
[2010/03/04 03:09:16 | 001,224,704 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgserv.dll
[2010/03/04 03:09:16 | 000,995,328 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgusb1.dll
[2010/03/04 03:09:16 | 000,585,728 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcglmpm.dll
[2010/03/04 03:09:16 | 000,163,840 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgprox.dll
[2010/03/04 03:09:16 | 000,094,208 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgpplc.dll
[2010/03/04 03:09:15 | 000,696,320 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcghbn3.dll
[2010/03/04 03:09:15 | 000,684,032 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgcomc.dll
[2010/03/04 03:09:15 | 000,421,888 | ---- | C] ( ) -- C:\Windows\SysWow64\lxcgcomm.dll

========== Files - Modified Within 30 Days ==========

[2010/09/12 19:44:41 | 001,835,008 | -HS- | M] () -- C:\Users\Clark\NTUSER.DAT
[2010/09/12 19:30:41 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/09/12 19:30:41 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/09/12 19:23:47 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/09/12 19:23:35 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/09/12 19:23:32 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/09/12 19:23:21 | 335,044,607 | -HS- | M] () -- C:\hiberfil.sys
[2010/09/12 13:27:13 | 000,940,443 | -H-- | M] () -- C:\Users\Clark\AppData\Local\IconCache.db
[2010/09/12 11:55:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/09/12 06:52:23 | 000,000,366 | ---- | M] () -- C:\Windows\tasks\Driver Fetch.job
[2010/09/10 15:54:58 | 000,001,242 | ---- | M] () -- C:\Users\Clark\Desktop\The Price Is Right.lnk
[2010/09/01 08:26:57 | 000,037,294 | ---- | M] () -- C:\Users\Clark\Desktop\brady mohawk.jpg
[2010/08/30 14:19:56 | 000,547,485 | ---- | M] () -- C:\Users\Clark\Desktop\GG Elijah and Brady.jpg
[2010/08/30 14:19:34 | 000,537,565 | ---- | M] () -- C:\Users\Clark\Desktop\GGs and me.jpg
[2010/08/30 14:19:20 | 000,709,562 | ---- | M] () -- C:\Users\Clark\Desktop\Brady tball.jpg
[2010/08/30 14:19:02 | 000,737,970 | ---- | M] () -- C:\Users\Clark\Desktop\Elijah Rookieball.jpg
[2010/08/30 14:18:41 | 001,445,024 | ---- | M] () -- C:\Users\Clark\Desktop\Elijah and Brady ball.jpg
[2010/08/30 14:16:25 | 000,309,292 | ---- | M] () -- C:\Users\Clark\Desktop\Dad and me.jpg
[2010/08/30 14:02:28 | 000,169,710 | ---- | M] () -- C:\Users\Clark\Desktop\mom, me and dad.jpg
[2010/08/30 13:56:00 | 000,375,744 | ---- | M] () -- C:\Users\Clark\Desktop\davis me and elijah.jpg
[2010/08/14 23:21:24 | 000,065,041 | ---- | M] () -- C:\Users\Clark\Desktop\CarinsID.pdf

========== Files Created - No Company Name ==========

[2010/09/10 15:54:58 | 000,001,242 | ---- | C] () -- C:\Users\Clark\Desktop\The Price Is Right.lnk
[2010/09/01 08:27:25 | 000,037,294 | ---- | C] () -- C:\Users\Clark\Desktop\brady mohawk.jpg
[2010/08/30 14:19:52 | 000,547,485 | ---- | C] () -- C:\Users\Clark\Desktop\GG Elijah and Brady.jpg
[2010/08/30 14:19:31 | 000,537,565 | ---- | C] () -- C:\Users\Clark\Desktop\GGs and me.jpg
[2010/08/30 14:19:15 | 000,709,562 | ---- | C] () -- C:\Users\Clark\Desktop\Brady tball.jpg
[2010/08/30 14:18:57 | 000,737,970 | ---- | C] () -- C:\Users\Clark\Desktop\Elijah Rookieball.jpg
[2010/08/30 14:18:32 | 001,445,024 | ---- | C] () -- C:\Users\Clark\Desktop\Elijah and Brady ball.jpg
[2010/08/30 14:16:23 | 000,309,292 | ---- | C] () -- C:\Users\Clark\Desktop\Dad and me.jpg
[2010/08/30 14:02:28 | 000,169,710 | ---- | C] () -- C:\Users\Clark\Desktop\mom, me and dad.jpg
[2010/08/30 13:56:00 | 000,375,744 | ---- | C] () -- C:\Users\Clark\Desktop\davis me and elijah.jpg
[2010/08/14 23:21:23 | 000,065,041 | ---- | C] () -- C:\Users\Clark\Desktop\CarinsID.pdf
[2010/07/19 20:16:02 | 000,767,928 | ---- | C] () -- C:\Windows\BDTSupport.dll
[2010/07/04 01:09:07 | 000,767,952 | ---- | C] () -- C:\Windows\BDTSupport.dll.old
[2010/03/04 03:09:17 | 000,385,024 | ---- | C] () -- C:\Windows\SysWow64\lxcgcomx.dll
[2010/03/04 03:09:17 | 000,274,432 | ---- | C] () -- C:\Windows\SysWow64\lxcginst.dll
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

========== Alternate Data Streams ==========

@Alternate Data Stream - 155 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 105 bytes -> C:\ProgramData\TEMP:430C6D84
@Alternate Data Stream - 103 bytes -> C:\ProgramData\TEMP:A8ADE5D8
< End of report >

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Also, as far as I can tell, there was no extras.txt If I find it I'll post it too. (There is one save in the OTL folder, but it's old, dated 7/6).

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Hello.

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :OTL
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
    O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - HKCU..\Run: [lfxhlynj] C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe (Security Suites Corporation)
    O4 - HKCU..\Run: [ucuvtapx] C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe (Security Suites Corporation)
    O4 - HKCU..\Run: [wxclmkwa] C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe (Security Suites Corporation)
    [2010/09/12 12:01:07 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\ltgepsnym
    [2010/09/12 12:01:04 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\sgufpraxw
    [2010/09/12 12:01:02 | 000,000,000 | ---D | C] -- C:\Users\Clark\AppData\Local\wgefpiaov


  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\lfxhlynj deleted successfully.
C:\Users\Clark\AppData\Local\sgufpraxw\hxbacdtuqiw.exe moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\ucuvtapx deleted successfully.
C:\Users\Clark\AppData\Local\wgefpiaov\hhynlwouqiw.exe moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\wxclmkwa deleted successfully.
C:\Users\Clark\AppData\Local\ltgepsnym\hxrfambuqiw.exe moved successfully.
C:\Users\Clark\AppData\Local\ltgepsnym folder moved successfully.
C:\Users\Clark\AppData\Local\sgufpraxw folder moved successfully.
C:\Users\Clark\AppData\Local\wgefpiaov folder moved successfully.

OTL by OldTimer - Version 3.2.7.1 log created on 09132010_162537

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4610

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

9/13/2010 5:19:30 PM
mbam-log-2010-09-13 (17-19-30).txt

Scan type: Quick scan
Objects scanned: 135805
Time elapsed: 2 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Clark\AppData\Local\Temp\google.exe (Rogue.SecuritySuite) -> Quarantined and deleted successfully.
C:\Windows\Temp\BAR331A.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
C:\Users\Clark\AppData\Local\Temp\setupPin.exe (Adware.HotBar) -> Quarantined and deleted successfully.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Bump

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Hello.
Do you have the Extras.txt log from the OTL?

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Nope. There wasn't one. I even ran OTL twice. I can try again in normal mode if you like. Just let me know.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
Hello.
No, we can get it this way.

Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

more_horiz
µTorrent
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
Advertising Center
Apple Application Support
Apple Software Update
Ask Toolbar
Bejeweled Twist
Browser Defender 3.0.0.11
Compatibility Pack for the 2007 Office system
eBay Worldwide
eMachines Games
eMachines Recovery Management
eMachines Registration
eMachines ScreenSaver
eMachines Updater
File Extension Finder
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Identity Card
Java(TM) 6 Update 18
Junk Mail filter update
Lexmark 2300 Series
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
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Nero StartSmart Help
Nero StartSmart OEM
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neroxml
Norton Internet Security
Norton Online Backup
NVIDIA ForceWare Network Access Manager
QuickTime
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Spyware Doctor 7.0
The Price Is Right 1.1.0
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
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descriptionAV Security Suite??? EmptyRe: AV Security Suite???

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Thanks.

Before we do some updates now, just 1 last scan to do.

Run ESET Online Scan
Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

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ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

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Hello.

I see that you are running µTorrent.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight the following programs:

    µTorrent
    Adobe Reader 9.3
    Ask Toolbar
    Java(TM) 6 Update 18

  • Click on the Uninstall/Change button at the top.

Updating Java:

  • Download the latest version of Java SE Runtime Environment (JRE) 6 Update 21.
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select your platform, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe that you downloaded to install the newest version.
Then download and install Adobe Reader 9.3.4

How is the machine running now?

descriptionAV Security Suite??? EmptyRe: AV Security Suite???

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It seems to be running ok now. Smile... Thank you!

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