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descriptionLearning the Hard Way EmptyLearning the Hard Way

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Recently had my many problems resolved by professional help and they found 22 infected files, including malware, spyware, etc. I have a Mcafee Virus scan plus and was amazed how it didn't catch any of these when they infected and when it scanned for problems. They were found by malware bytes. Why am I paying for something that doesn't work? How do they get away with this? Anyone else with similar situation?

descriptionLearning the Hard Way EmptyRe: Learning the Hard Way

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Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.
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